Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

WECU Mobile vs First Entertainment CU Mobile

WECU Mobile 4.8★ · Free to download 75
Winner WECU Mobile
First Entertainment CU Mobile 4.9★ · Free to download 60

WECU Mobile offers a more reliable and user-friendly experience for general banking tasks, despite some recent update issues, while First Entertainment CU Mobile struggles with consistent functionality across several key features.

WECU Mobile generally provides a smooth banking experience with easy navigation and reliable core features, though recent updates have introduced some glitches. First Entertainment CU Mobile, despite a high lifetime rating, faces significant challenges with app stability, mobile deposits, and bill pay functionality.

Head to head

Features edge: WECU MobileR6R11R12R18
WECU Mobile WECU Mobile users appreciate features like easy money tracking, Zelle integration, and real-time notifications R11. However, some users miss features like FICO score checking and the ability to see transfer descriptions later . Mobile deposit functionality is a mixed bag, with some finding it useful R48 and others experiencing crashes or holds R6R12R18.
First Entertainment CU Mobile First Entertainment CU Mobile offers mobile banking, depositing, and balance checking . However, users report issues with Zelle being complicated or hard to find , and bill pay functionality is frequently broken or difficult to access, especially on iPads . The app also lacks Face ID for some users and copy/paste in password fields R70.
Ease of Use edge: WECU MobileR2R4R9R11
WECU Mobile Many WECU Mobile users find the app easy to use and navigate, appreciating its intuitive interface R2R11. However, recent updates have made the app harder to figure out for some, with complaints about new offers tabs, hidden buttons, and forced changes R4R9. Some users also find the sign-out button hard to find .
First Entertainment CU Mobile First Entertainment CU Mobile receives praise for its easy and intuitive layout from some users . Conversely, many users find the app not user-friendly, with bizarre navigation, convoluted processes, and difficulty finding basic functions like mobile deposit . The new format is described as a 'terrible downgrade' that reduces functionality .
Reliability edge: WECU MobileR1R2R6R7
WECU Mobile WECU Mobile is often described as fluently functioning and hardly ever having outages R2. However, a significant number of recent reviews highlight issues with glitches, crashes during mobile deposits, login errors, and the app being slow or unreliable R1R6R7. Some users are locked out for 24 hours for frequent use .
First Entertainment CU Mobile First Entertainment CU Mobile users report constant bugs and unreliability, with the app frequently not working or crashing . Mobile deposit is particularly problematic, with blurry photos and error messages . Notifications are often delayed or don't work unless the app is manually opened . The app is also criticized for being slow and having issues with account updates .
Security & Updates tieR1R4R13R18
WECU Mobile WECU Mobile users appreciate enhanced security, though some find the frequent verification codes and security questions annoying or problematic R1R25. Forced updates requiring newer iOS versions have led to frustration and users considering switching banks R13. Some users also experienced issues after specific updates R4R18.
First Entertainment CU Mobile First Entertainment CU Mobile users desire features like Face ID R70 and complain about slow updates . Recent updates have been particularly problematic, leading to reduced functionality, login issues, and a general downgrade in user experience . The app also has issues with blank authentication pages .
Customer Support tieR3R5R8R14
WECU Mobile WECU Mobile users generally praise the credit union's staff for being professional, nice, helpful, and responsive R5R8R14. Technical support for the app has also received positive feedback . However, one user reported not receiving acknowledgement or answers to questions after opening an account R3.
First Entertainment CU Mobile First Entertainment CU Mobile users commend the credit union's staff for being amazing, helpful, and providing good service . However, some users reported being 'shrugged off' when reporting app issues and spending hours on calls without resolution for bill pay problems .
Pick WECU Mobile if

You prioritize an app that is generally easy to use for everyday banking tasks like checking balances and quick transfers, and you value strong customer service from your credit union R2R11.

Pick First Entertainment CU Mobile if

You are already a member of First Entertainment Credit Union and value their overall banking relationship and staff, despite the app's current technical shortcomings .

Evidence note: Both apps have high lifetime ratings, but recent reviews for both, especially First Entertainment CU Mobile, indicate a decline in app quality and functionality, suggesting the lifetime ratings may not fully reflect the current user experience.

Frequently asked

Do these apps support mobile check deposits?
Yes, both WECU Mobile and First Entertainment CU Mobile offer mobile check deposit functionality, though users of both apps report frequent issues such as crashes, blurry photos, and holds on deposits R6R12R18R48.
Are there issues with logging into these apps?
Yes, both apps have reported login issues; WECU Mobile users experience problems with verification codes timing out, constant security questions, and general sign-in errors R1R16R25R33, while First Entertainment CU Mobile users face difficulties logging in, blank authentication pages, and endless loading screens .
Do either of these apps support Face ID?
WECU Mobile has had Face ID functionality, but some users report it stopped working recently R51. First Entertainment CU Mobile users have requested Face ID, indicating it may not be consistently available or functional for all R70.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R6] WECU Mobile 3/5 · US mobile deposit glitch: This app is great except for when it comes to mobile deposits, it often crashes during a mobile deposit. I’ve had it happen on multiple occasions, the app will crash which then logs you out. After logging back in and attempting the deposit again the same thing will happen. The only work around I’ve found is trying again another day. When it works it works but when it doesn’
  2. [R11] WECU Mobile 5/5 · US Easy to use: Real easy to track money movements and pay people with Zelle
  3. [R12] WECU Mobile 3/5 · US Frustrating deposits…: The app is definitely handy when I want to view my balances or do a quick transfer- however, the mobile deposit is awful. I swear, every check that I try to deposit gets a 2 day hold out on it. In this recession where most folks are living paycheck to paycheck, it’s a really bad design flaw.
  4. [R18] WECU Mobile 3/5 · US Somethings wrong with the way. It takes pictures of mobile deposits now.: After updating to iOS 16, I can’t seem to get the picture centered and at the correct angle to do a mobile deposit. FYI.
  5. [R2] WECU Mobile 5/5 · US Fluently functioning app: Easy to you. Hardly ever has any outage.
  6. [R4] WECU Mobile 1/5 · US glitchy update: preferred old version. keep it simple, people.
  7. [R9] WECU Mobile 3/5 · US Disappointed: I don’t wanna bold new offers tab. I want my financial institution to be just that and nothing else I want to make a change to my accounts, I will go in and talk to one of the branch employees. I want my banking app to be simple and straightforward. And I want you to stop changing it so that I have to spend hours hunting down the buttons that I always use. Please stop adding to the d
  8. [R1] WECU Mobile 1/5 · US Russian roulette: If you need to check your bank account it’s Russian roulette if you’ll actually get a phone call to get your verification code if you accidently disable the text option
  9. [R7] WECU Mobile 1/5 · US Hard to use: Why do I have to keep accepting terms and conditions over and over to use the same function? Its 2025 and it takes almost a week to move funds to a different account when they finally show in the different account.
  10. [R13] WECU Mobile 1/5 · US Been with wecu for 21 years! Done: Have to use this app to deposit my check Live out of state . Requires ios 15 or later my older phone wont run that, doesnt have an older version that folks can use. My iphone 6s works well and its paid off . So thanks for yet another forced update! I guess its time to update ...to a better bank. Wecu if u read these comments , Ur a great bank but this app is the
  11. [R3] WECU Mobile 3/5 · US So so banking app with performative bankers: As a homeless person, opening a new bank account was beset with difficulties. The tellers at WECU literally sneered at me and turned up their noses, but the banker who opened my accounts was very helpful… right up until the credit union had my money. I’ve had cause to reach out twice with questions since then, and WECU hasn’t condescended to even acknow
  12. [R5] WECU Mobile 5/5 · US Best bank: The service is very professional
  13. [R8] WECU Mobile 5/5 · US Great place: People are very nice, and willing to help me very well
  14. [R14] WECU Mobile 5/5 · US really loving WECU: No issues with the app, and this credit union is fantastic. Imagine if your mom worked at the credit union. It feels like that.
  15. [R48] WECU Mobile 5/5 · US WECU app: I find this app to be very user-friendly. It has gotten better over the years to a point where I can use it. Smoothly and intuitively. I especially like the mobile deposit saving time and precious energy. I highly recommend it as a great tool in our busy lives
  16. [R16] WECU Mobile 1/5 · US What is going on???!!: The last 4 days I have not been able to login. Either it says unable to connect or the login screen just re starts
  17. [R25] WECU Mobile 1/5 · US Can’t login: Need to verify. Send text to phone app times out after 3 seconds then receive a text. Verify by phone call app times out after 3 seconds then I get the call…
  18. [R33] WECU Mobile 1/5 · US Glitchy, Unreliable: Constant sign in errors. I don’t have minutes for phone calls so calling is not an option. Broken app never really works there is always problems. Constant disappointment
  19. [R51] WECU Mobile 2/5 · US Face ID won’t work: I’ve gone through the settings on my iPhone and on the WECU app and the Face ID is on, but it won’t even attempt it at the Home Screen. It’s worked before, but the last couple days it stopped.
  20. [R70] First Entertainment CU Mobile 2/5 · US No Face ID or Copy/Paste: Bring back the ability to copy/paste in the password field or allow for Face ID.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store