WECU Mobile

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R3] 5/5 · US Fluently functioning app: Easy to you. Hardly ever has any outage.
2. [R7] 5/5 · US Easy to use: Real easy to track money movements and pay people with Zelle
3. [R13] 5/5 · US Unbelievable: I have been with Wecu for numerous of years this credit union is the best. When they introduced the app it has made banking, and banking online a lot easier. The app is easy to use.
4. [R18] 5/5 · US Love WECU app: User friendly and the real time notifications are nice.
5. [R25] 5/5 · US Easy to Navigate: The WECU bank app is so easy to use and navigate. It’s easy to see all of your accounts in one place and easily transfer funds as needed.
6. [R27] 5/5 · US Very user friendly app: Seamless and user friendly interface on the app. I check my account balance every day and have never had any issues. Love WECU!
7. [R30] 4/5 · US Love the app so convenient for a quick check: Its fast and easy to use
8. [R75] 4/5 · US Love this app!: I use it everyday, sometimes several times a day! It works great and gets me what I need in a hurry!
9. [R49] 5/5 · US Easy and convenient!: This is simply the best banking app! You can add your external accounts, the bill pay is free and easy. You can get a direct deposit form instantly. Transfer money to other members. Load an international travel notice. Capture check images for mobile check deposit. Add your cards to your apple wallet and more!!!! Love the convenience and how use friendly the app is!!! My onl
10. [R67] 5/5 · US Love the new app!: With Face ID, it’s super fast to check my balances on the go. The new design is very user friendly, and I have all the same options as desktop.
11. [R5] 5/5 · US Best bank: The service is very professional
12. [R6] 5/5 · US Great place: People are very nice, and willing to help me very well
13. [R8] 5/5 · US really loving WECU: No issues with the app, and this credit union is fantastic. Imagine if your mom worked at the credit union. It feels like that.
14. [R14] 5/5 · US Practically Perfect in every way: Everything you need at the flick of a finger and a spoon full of member support to help the credit card debt to go down.
15. [R4] 1/5 · US Russian roulette: If you need to check your bank account it’s Russian roulette if you’ll actually get a phone call to get your verification code if you accidently disable the text option
16. [R20] 1/5 · US What is going on???!!: The last 4 days I have not been able to login. Either it says unable to connect or the login screen just re starts
17. [R28] 1/5 · US Can’t login: Need to verify. Send text to phone app times out after 3 seconds then receive a text. Verify by phone call app times out after 3 seconds then I get the call…
18. [R51] 1/5 · US Glitchy, Unreliable: Constant sign in errors. I don’t have minutes for phone calls so calling is not an option. Broken app never really works there is always problems. Constant disappointment
19. [R2] 3/5 · US mobile deposit glitch: This app is great except for when it comes to mobile deposits, it often crashes during a mobile deposit. I’ve had it happen on multiple occasions, the app will crash which then logs you out. After logging back in and attempting the deposit again the same thing will happen. The only work around I’ve found is trying again another day. When it works it works but when it doesn’
20. [R45] 3/5 · US Frustrating deposits…: The app is definitely handy when I want to view my balances or do a quick transfer- however, the mobile deposit is awful. I swear, every check that I try to deposit gets a 2 day hold out on it. In this recession where most folks are living paycheck to paycheck, it’s a really bad design flaw.
21. [R47] 3/5 · US Somethings wrong with the way. It takes pictures of mobile deposits now.: After updating to iOS 16, I can’t seem to get the picture centered and at the correct angle to do a mobile deposit. FYI.
22. [R159] 1/5 · US Can't Mobile Deposit: I livr in a different county (now) and I love WECU. Mobile deposits feature in the app doesn't work anymore. I can't deposit the checks I got for Christmas. I wanted to put it all in savings. It's almost not worth driving to Bellingham because most of it would go into gas. 🥺
23. [R162] 1/5 · US Doesn’t work: I can view my accounts but as soon as I try to do anything else it freezes. I can’t even deposit a check!
24. [R164] 1/5 · US Can’t Do Anything: Let’s be honest, this app is garbage now after the most recent updates. Every. Single. Time. That I go to pay my credit card balance it doesn’t work. It freezes, or doesn’t actually open the link I need to open in order to pay my bill. I’m so frustrated!!
25. [R167] 1/5 · US App is garbage since the “upgrade”: Since the last update you can no longer transfer money. Customer service is a joke and isn’t any help.
26. [R168] 1/5 · US Cannot transfer money anymore: Used to be able to transfer money between accounts. Now it doesn’t work at all. It’s super annoying to have to pay bills on the computer or in person. On top of this, when I go to the transfers section on the app it freezes and I have to restart. Honesty this is a deal breaker and I plan on switching to a bank that has a competent app.
27. [R12] 1/5 · US Hard to use: Why do I have to keep accepting terms and conditions over and over to use the same function? Its 2025 and it takes almost a week to move funds to a different account when they finally show in the different account.
28. [R78] 2/5 · US Confirmation numbers : annoying: Please I don’t know why I constantly get confirmation numbers for my account Can you please make it so those only happen on new devices? It’s sooooo annoying and inconvenient Other than that, the app layout and UX is nice
29. [R90] 1/5 · US Does not work: Asks me to reset my security questions every time i open it and then will not proceed even after resetting all the questions, saying it has encountered an unexpected error. Please fix, app is 100% useless to me as it sits
30. [R99] 1/5 · US Security Questions: Every time I log on, it goes immediately to the page where I have to set up three security questions. EVERY. SINGLE. TIME. The questions are never the same, and I can’t bypass the screen.
31. [R10] 1/5 · US glitchy update: preferred old version. keep it simple, people.
32. [R11] 3/5 · US Disappointed: I don’t wanna bold new offers tab. I want my financial institution to be just that and nothing else I want to make a change to my accounts, I will go in and talk to one of the branch employees. I want my banking app to be simple and straightforward. And I want you to stop changing it so that I have to spend hours hunting down the buttons that I always use. Please stop adding to the d
33. [R16] 2/5 · US So slow!: This app is much slower than other banking or financial services apps.
34. [R22] 1/5 · US Old app was way better!!: I miss the old app way more! Sure it was VERY outdated looking (think early ‘90s). HOWEVER, since the redesign this app has been nothing but a headache. It’s awful to deal with. And what’s the point of allowing us to write descriptions for our transfers, if we then can never access the information later? I can’t tell you how many times I have been reviewing my transaction
35. [R85] 2/5 · US Face ID won’t work: I’ve gone through the settings on my iPhone and on the WECU app and the Face ID is on, but it won’t even attempt it at the Home Screen. It’s worked before, but the last couple days it stopped.
36. [R219] 3/5 · US In need of update: Hoping it gets an update soon. Fingerprint login would be beneficial.
37. [R228] 3/5 · US Kinda wish it supported Touch ID: Touch ID would be nice to see one of these days. UI needs a major overhaul.
38. [R26] 4/5 · US Pretty good!: I really love WECUs digital banking. I’d go as far to say the app works better then the web sight. My only issue (that effects me quite regularly as someone who needs to keep track of every transaction for business reasons) is that you can’t see what account transfers are going to, even if they are internal accounts or accounts with nicknames. Even if I make a transfer to a friend, a
39. [R170] 1/5 · US Very Buggy, Almost Unusable: The older version of the app was much more stable and gave me more information about my accounts/finances. Like being able to look into my mortgage payments to see what’s going to principle and interest, for example. Can’t see that anymore. Once I click on “view all” transactions, it freezes up the app and can’t view or press on anything. Been like that for a couple
40. [R180] 1/5 · US Trying to get use to the Update still😒: Hate that the area you look at the transactions at is such a small little window and can barely read half of what it says. Definitely like the old version better and feel like I could go on and on about this new update with so many things that are hard to figure out and not working.
41. [R19] 1/5 · US Been with wecu for 21 years! Done: Have to use this app to deposit my check Live out of state . Requires ios 15 or later my older phone wont run that, doesnt have an older version that folks can use. My iphone 6s works well and its paid off . So thanks for yet another forced update! I guess its time to update ...to a better bank. Wecu if u read these comments , Ur a great bank but this app is the
42. [R81] 1/5 · US Im tired of forced app updates: Been a member for 15+years with this company. And you guys just lost a customer long standing member because of this! Ill be looking for a new bank soon
43. [R92] 3/5 · US Where did the fico score go?: You used to be able to check credit score
44. [R46] 3/5 · US Too Glitchy: Unstable app - glitchy.
45. [R50] 1/5 · US Buggy: I like it when the app actually works. I can’t take it when it tells me I need to call customer service because of an app error. I’m not one to pout but I am considering going to elsewhere because of this petty issue. I need this to work now, not later
46. [R15] 4/5 · US Good app very handy but…: Please make the sign out button more accessible instead of being hidden behind layers of multiple clicks in non obvious areas.
47. [R32] 5/5 · US Makes banking a breeze: I do almost everything in the app. It allows me to have my banking at my finger tips which I appreciate!
48. [R42] 1/5 · US Transfer money: “Pay to person” isn’t working to me.
49. [R161] 1/5 · US Mobile deposit stopped working: The only really beneficial feature, in my case, of this app was the mobile deposit. It worked great for half a year and stopped working about a year ago. The mobile deposit screen opens but with the drop down arrow in the drop down position but with no content. Also, after opening the mobile deposit option, the whole app freezes and I have to close it and re sign in
50. [R141] 3/5 · US New updates: I can’t figure this one out!