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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Personify Health vs Sharecare

Personify Health 4.8★ · Free to download 65
Winner Personify Health
Sharecare 4.6★ · Free + IAP 60

Personify Health has a slight edge over Sharecare due to its more comprehensive feature set and better, albeit still imperfect, reliability, especially given both apps struggle with similar technical issues.

Full reviews: Personify Health · Sharecare

Both Personify Health and Sharecare are health and wellness apps often used in corporate wellness programs, offering tracking, educational content, and incentives. While both suffer from significant syncing and performance issues, Personify Health offers a broader range of health tracking and motivational features, making it slightly more appealing despite its flaws.

Head to head

Features edge: Personify HealthR2R5R11R14
Personify Health Personify Health is praised for its comprehensive tracking capabilities, monitoring movement, diet, weight, blood pressure, blood sugar, sleep, and offering exercise videos, financial wellness, and preventive care reminders R5. Users appreciate the variety of topics, including health, diversity, and exercises R2. It also offers motivational content and challenges R11R14.
Sharecare Sharecare provides content for overall health and well-being, including tracking daily health stats and periodic biometric data . Users find it helpful for keeping track of their health and remembering what helps them . It also includes programs and challenges, though some users find challenges are not always available or well-notified .
Ease of Use tieR13R20R29R41
Personify Health Some users find Personify Health easy to navigate and use R20R29R41. However, many report a clunky UX, too many features crowding the space, and excessive clicks . Accessibility for Voiceover users has also been an issue R13.
Sharecare Sharecare is described as easy to use and track by some . Conversely, many users find the app laggy, slow, and not intuitive, requiring too many clicks for simple steps . The layout is criticized for being illogical and features covering usability .
Reliability tieR3R4R6R7
Personify Health Personify Health faces significant reliability issues, including frequent syncing problems with Fitbit, Apple Health, and other trackers, often leading to lost points R3R7R12. The app is also prone to crashing, freezing, slow responses, and login issues, especially after updates R4R6R21.
Sharecare Sharecare also struggles with reliability, with numerous reports of constant freezing, crashing, and being terribly slow R64. Syncing issues with Apple Watch and Health app are common, sometimes requiring manual entry . Login issues and problems with two-factor authentication are also reported .
Price/Value tieR5R10R19R23
Personify Health Personify Health is often used as part of corporate wellness programs, where users earn points for health activities that can lead to gift cards or health insurance benefits R5R19R23. Some users feel the rewards are minimal for the effort R19. The app is free to download, but requires an organizational affiliation R10.
Sharecare Sharecare is also frequently integrated with employer wellness programs, offering incentives and points for health activities R64. Users express frustration when points don't transfer correctly or when glitches prevent them from earning credits . It is free to download but offers in-app purchases, though reviews don't specify what these IAPs are for.
Support edge: Personify HealthR4R22R34R49
Personify Health Personify Health's customer service receives mixed reviews. Some users report positive experiences with quick resolutions, especially for login issues R49. However, others describe support as terrible, argumentative, unresponsive, or dismissive, with issues remaining unfixed for years R4R22R34.
Sharecare Sharecare's customer service is largely criticized, with users reporting that no one answers the phone, emails, or chats . Some users have given up trying to resolve issues due to unresponsiveness .
Pick Personify Health if

You are part of a corporate wellness program that uses Personify Health and you want a comprehensive app to track various health metrics, including diet, sleep, and exercise, with the potential to earn rewards R5R47. You are willing to troubleshoot occasional syncing and performance issues for the broader feature set R5R2R49.

Pick Sharecare if

Your employer uses Sharecare and you need to use it to earn wellness credits, and you prioritize a simple interface for basic health tracking . You are prepared to deal with frequent app freezing and slow performance .

Evidence note: Both apps are predominantly used in corporate wellness programs, which influences user reviews, as many users are mandated to use the apps for benefits rather than choosing them freely. This can lead to more critical feedback regarding functionality and rewards, as users are less tolerant of flaws when their benefits depend on app usage. The lifetime ratings are high for both, but recent reviews for both apps show a significant decline in user satisfaction due to persistent technical issues.

Frequently asked

Do these apps offer rewards or incentives?
Yes, both Personify Health and Sharecare offer rewards or incentives, typically as part of employer wellness programs, where users earn points for health activities that can be redeemed for gift cards or contribute to health insurance benefits R5R19R47R64.
Are Personify Health and Sharecare free to use?
Personify Health is free to download but requires an organizational affiliation to create an account R10. Sharecare is also free to download and offers in-app purchases, although the specific nature of these purchases is not detailed in the reviews.
Do these apps have issues syncing with other health trackers?
Yes, both apps frequently experience syncing issues with popular health trackers and platforms like Fitbit, Apple Health, and Apple Watch, leading to frustration and lost points for users R3R12R15R16.
Are there common performance problems with these apps?
Yes, both Personify Health and Sharecare are frequently reported to be slow, laggy, freeze, or crash, especially after updates, making them difficult or impossible to use for many users R4R6R21R27.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Personify Health 5/5 · US It’s full of great information on so many topics such as health, diversity, exercises and a lot more: I love it
  2. [R5] Personify Health 5/5 · US Personify Health app is so comprehensively health helpful!: Monitors movement of all kinds and anything you need to meet your healthcare goals including, diet with recipes tailored to the way you wish to eat, weight, blood pressure, blood sugar, sleep, rest and recovery, financial, exercise videos for any level, yearly eye exam, dental, well visit and much more and I get to earn points for it all
  3. [R11] Personify Health 5/5 · US Motivational: Engaging
  4. [R14] Personify Health 5/5 · US pCT: Make me move more around the day
  5. [R13] Personify Health 2/5 · US Frustrating for Voiceover users: The latest updates have made completing daily tracking more difficult for Voiceover users by the way that they are laid out and by the apps persistent jumping back to the top of the list forcing me to have to repeatedly scroll through to find what needs attention. Also, I can find no way to print out the Biometric Screening form to take to my doctor for completion.
  6. [R20] Personify Health 5/5 · US So easy to use!: Easy to navigate!
  7. [R29] Personify Health 5/5 · US Best health App EVER: Love the variety and ease of navigation!
  8. [R41] Personify Health 5/5 · US Great: Super Healpful App!
  9. [R3] Personify Health 3/5 · US Sync function: Steps do not sync despite manual device synchronization
  10. [R4] Personify Health 1/5 · US App perf revision still needs: The client app responds slow and sometimes asynchronous result. Your execution does not apply to the score immediately. The support agent said I could use Desktop version. This is the known issue. It’s been years with this problem and reported a few times. The app has rooms to improve for those basic operations.
  11. [R6] Personify Health 3/5 · US When it works it’s great: The app frequently breaks with the last few app updates requiring an uninstall and reinstall to fix.
  12. [R7] Personify Health 1/5 · US 6200 steps behind: The tracker app matches the tracker, but this useless app refuses to update.
  13. [R10] Personify Health 1/5 · US Can’t use!!!: To create an account you have to tell them whatever organization you work. I don’t have a job so how am I supposed to make an account!!!😡
  14. [R19] Personify Health 1/5 · US Terrible: Want to work out? Not here. Make you watch terrible videos for points to get a few bucks of your own health insurance money back via gift cards. Have to daily check in for points. 5 mile run 10 pts. Reading a daily note-get plenty of rest-20 pts. Wow sage advice. 15000 points for 15 bucks in a gift card. Terrible app, terrible optimization, terrible rewards. Gutter trash.
  15. [R23] Personify Health 5/5 · US Keeps me accountable: This company benefit supports my health and wellness journey.
  16. [R22] Personify Health 1/5 · US Horrible Customer Service: Customer service is terrible and the supervisor was argumentative when I had an issue.
  17. [R34] Personify Health 1/5 · US Poor Customer Service: After several emails, I still have not received a response. The app is garbage and they’re not interested in fixing it.
  18. [R49] Personify Health 5/5 · US Fixed: Developers on point with the update to fix the crazy issues.
  19. [R47] Personify Health 5/5 · US Great app: Great for keeping track of healthy habits & even creating new habits. Love that I earn rewards for things I do every day. (Walking, eating, sleeping, etc.)
  20. [R64] Sharecare 2/5 · US Bugs: Every time I try to use this app it locks up on me. It’s very try frustrating. Please fix this especially since workplaces incentivize using the app to get money toward wellness items.
  21. [R12] Personify Health 3/5 · US Sync Issues: Hasn’t synced with my Fitbit in days, I lose out on points for not consistently connecting and there are points I don’t get at all unless there’s a sync. The occasional not syncing until I reconnect (or attempt to) has been an issue for years. I will update my review when the app connects properly.
  22. [R15] Personify Health 3/5 · US Fitbit: Suddenly stopped syncing with fitbit and now cant connect to the fitbit app.
  23. [R16] Personify Health 2/5 · US Frustrated: After an update supposedly to “fix bugs” the app stops syncing with my Fitbit. This continues to be an issue after multiple updates. The app never accurately pull in my sleep score or active minutes 😡
  24. [R21] Personify Health 3/5 · US Could be better: My company uses this app and it was a lot better but lately it seems with every update it breaks something or no longer loads good.
  25. [R27] Personify Health 3/5 · US Issues Lately: The past couple of weeks the app has been having major issues. After opening, the app often just shows a white page. Won’t let me click on anything. Or often won’t update data for days even showing that the connection is fine. Prior to a couple weeks ago it was fine.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store