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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Personify Health vs LiveWell with Advocate Aurora

Personify Health 4.8★ · Free to download 75
Winner Tie
LiveWell with Advocate Aurora 4.7★ · Free to download 70

Personify Health is better for general health and wellness tracking with motivational features, while LiveWell with Advocate Aurora is better for managing specific medical appointments and communicating with healthcare providers.

Full reviews: Personify Health · LiveWell with Advocate Aurora

Personify Health excels in comprehensive health tracking, offering diverse content and motivational rewards for general wellness. LiveWell with Advocate Aurora focuses on clinical interactions, allowing users to manage appointments, view test results, and message doctors.

Head to head

Features and Content edge: Personify HealthR2R5R11R35
Personify Health Personify Health offers a wide array of features for general health and wellness, including monitoring movement, diet with tailored recipes, weight, blood pressure, blood sugar, sleep, financial wellness, and exercise videos R5. Users appreciate the diversity of health topics and motivational content R2R11R35. However, some find the app's suggestions irrelevant or poorly targeted .
LiveWell with Advocate Aurora LiveWell with Advocate Aurora is designed for managing clinical healthcare, allowing users to schedule appointments, view test results, and message doctors . Users value the ability to access health information and communicate with providers . However, some users report issues with messaging functionality and the inability to schedule all types of appointments R63R64R69.
Ease of Use and Navigation edge: Personify HealthR13R20R29R41
Personify Health Many users find Personify Health easy to navigate and use R20R29R41. However, others describe the user experience as clunky, with too many features and clicks required to get to desired sections . Accessibility for Voiceover users has also been a concern R13.
LiveWell with Advocate Aurora LiveWell with Advocate Aurora is generally considered convenient and easy to use by some . Conversely, a significant number of users find it difficult to navigate, especially for scheduling appointments or messaging doctors R70R72R81. Some also complain about frequent, unnecessary changes to the app's interface .
Reliability and Performance tieR3R4R6R7
Personify Health Personify Health frequently suffers from significant reliability issues, including slow responses, app crashes, and data not syncing from trackers like Fitbit or Apple Health R3R4R6R7. Login problems are also common, especially after updates R9R18R24R30.
LiveWell with Advocate Aurora LiveWell with Advocate Aurora also experiences reliability issues, with users reporting that test results don't download, messages don't send, and the app freezes or doesn't open R63. Login issues requiring verification codes for every session are a recurring frustration .
Price and Value tieR5R10R19R23
Personify Health Personify Health is often used as a corporate wellness program, where users earn points for health activities, sometimes tied to health insurance benefits or gift cards R5R19R23. While some appreciate the motivation and rewards R5R23, others feel the rewards are minimal for the effort R19 or that the app forces excessive phone use to earn points . The app requires an organizational affiliation to create an account R10.
LiveWell with Advocate Aurora LiveWell with Advocate Aurora is a free app designed to manage interactions with the Advocate Aurora healthcare system. Users value the convenience of accessing medical information and services . However, some users express frustration with billing issues, such as delayed statements , or high costs for services rendered through the system .
Customer Support edge: Personify HealthR4R22R34R49
Personify Health Customer service for Personify Health receives mixed reviews. Some users report positive experiences with quick resolutions to login issues R49. However, others describe support as terrible, unresponsive, argumentative, or dismissive, especially regarding persistent syncing problems R4R22R34.
LiveWell with Advocate Aurora LiveWell with Advocate Aurora's customer service is largely criticized. Users report no help from staff at facilities, no live person via phone, and unhelpful support when the app malfunctions . Emails to primary care providers often go unanswered , and some find the system too reliant on AI, lacking human contact .
Pick Personify Health if

You are part of a corporate wellness program and want a comprehensive app to track various health metrics, receive motivational content, and earn rewards for healthy habits R2R5R23. You are willing to troubleshoot occasional syncing or login issues, as support can sometimes be effective R49.

Pick LiveWell with Advocate Aurora if

You are a patient of Advocate Aurora Health and need an app to manage appointments, view test results, and communicate with your doctors, despite potential frustrations with messaging and scheduling features .

Evidence note: Both apps have a significant number of negative recent reviews, particularly concerning reliability and performance issues, despite their high lifetime ratings. Personify Health's negative reviews often focus on syncing and login problems, while LiveWell's focus on messaging and scheduling difficulties.

Frequently asked

Does Personify Health integrate with other fitness trackers?
Personify Health aims to integrate with fitness trackers like Fitbit and Apple Health, but many users report persistent and frustrating issues with data syncing, often losing points due to these connectivity problems R3R7R12R15.
Can I message my doctor through LiveWell with Advocate Aurora?
Yes, LiveWell with Advocate Aurora is designed to allow users to message their doctors and nurses, but many users report significant issues with this feature, including messages not being received, difficulty initiating new messages, and the inability to message providers directly R63R64R69R70.
Are there login problems with Personify Health?
Yes, many users report frequent login issues with Personify Health, especially after app updates, with some unable to log in on the app while their credentials work on the website R9R18R24R30.
Is LiveWell with Advocate Aurora good for scheduling appointments?
LiveWell with Advocate Aurora allows users to schedule appointments, but many find the process extremely difficult, reporting that the app doesn't show available times, limits the doctors or types of appointments that can be scheduled, or simply doesn't work R72R78R81R94.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Personify Health 5/5 · US It’s full of great information on so many topics such as health, diversity, exercises and a lot more: I love it
  2. [R5] Personify Health 5/5 · US Personify Health app is so comprehensively health helpful!: Monitors movement of all kinds and anything you need to meet your healthcare goals including, diet with recipes tailored to the way you wish to eat, weight, blood pressure, blood sugar, sleep, rest and recovery, financial, exercise videos for any level, yearly eye exam, dental, well visit and much more and I get to earn points for it all
  3. [R11] Personify Health 5/5 · US Motivational: Engaging
  4. [R35] Personify Health 5/5 · US Educativa: Está además de educativa te ayuda a mantener una disciplina diaria :-))
  5. [R13] Personify Health 2/5 · US Frustrating for Voiceover users: The latest updates have made completing daily tracking more difficult for Voiceover users by the way that they are laid out and by the apps persistent jumping back to the top of the list forcing me to have to repeatedly scroll through to find what needs attention. Also, I can find no way to print out the Biometric Screening form to take to my doctor for completion.
  6. [R20] Personify Health 5/5 · US So easy to use!: Easy to navigate!
  7. [R29] Personify Health 5/5 · US Best health App EVER: Love the variety and ease of navigation!
  8. [R41] Personify Health 5/5 · US Great: Super Healpful App!
  9. [R3] Personify Health 3/5 · US Sync function: Steps do not sync despite manual device synchronization
  10. [R4] Personify Health 1/5 · US App perf revision still needs: The client app responds slow and sometimes asynchronous result. Your execution does not apply to the score immediately. The support agent said I could use Desktop version. This is the known issue. It’s been years with this problem and reported a few times. The app has rooms to improve for those basic operations.
  11. [R6] Personify Health 3/5 · US When it works it’s great: The app frequently breaks with the last few app updates requiring an uninstall and reinstall to fix.
  12. [R7] Personify Health 1/5 · US 6200 steps behind: The tracker app matches the tracker, but this useless app refuses to update.
  13. [R10] Personify Health 1/5 · US Can’t use!!!: To create an account you have to tell them whatever organization you work. I don’t have a job so how am I supposed to make an account!!!😡
  14. [R19] Personify Health 1/5 · US Terrible: Want to work out? Not here. Make you watch terrible videos for points to get a few bucks of your own health insurance money back via gift cards. Have to daily check in for points. 5 mile run 10 pts. Reading a daily note-get plenty of rest-20 pts. Wow sage advice. 15000 points for 15 bucks in a gift card. Terrible app, terrible optimization, terrible rewards. Gutter trash.
  15. [R23] Personify Health 5/5 · US Keeps me accountable: This company benefit supports my health and wellness journey.
  16. [R22] Personify Health 1/5 · US Horrible Customer Service: Customer service is terrible and the supervisor was argumentative when I had an issue.
  17. [R34] Personify Health 1/5 · US Poor Customer Service: After several emails, I still have not received a response. The app is garbage and they’re not interested in fixing it.
  18. [R49] Personify Health 5/5 · US Fixed: Developers on point with the update to fix the crazy issues.
  19. [R12] Personify Health 3/5 · US Sync Issues: Hasn’t synced with my Fitbit in days, I lose out on points for not consistently connecting and there are points I don’t get at all unless there’s a sync. The occasional not syncing until I reconnect (or attempt to) has been an issue for years. I will update my review when the app connects properly.
  20. [R15] Personify Health 3/5 · US Fitbit: Suddenly stopped syncing with fitbit and now cant connect to the fitbit app.
  21. [R63] LiveWell with Advocate Aurora 3/5 · US Messaging doesn’t work: I never receive messages from my doctor or nurses . Hospital even had me remove the app and redownload but they still never send. Messages haven’t worked since 2025.
  22. [R64] LiveWell with Advocate Aurora 2/5 · US Fix how to message Doctors: Why can sometimes I am able to message my Doctors and then I can’t? Fix a shortcut to message my Doctor.
  23. [R69] LiveWell with Advocate Aurora 3/5 · US Looks like potential: I cannot message my providers, not even my primary. I cannot delete old messages. It appears as though it also does not coordinate information with providers from other hospitals. Having more than one doctor writing prescriptions for the same drugs seems on the surface to be a dangerous thing. If not dangerous, it certainly is confusing!
  24. [R70] LiveWell with Advocate Aurora 2/5 · US Messaging issue: Difficult to send messages to Drs. Not user friendly.
  25. [R9] Personify Health 3/5 · US Issues with logging in and steps don’t update: Log-in on app stopped working but it works when logging in with same credentials on website. Problem is that steps aren’t updating from my Apple Watch since the app doesn’t work.
  26. [R18] Personify Health 3/5 · US After recent update: App not syncing/loading at all , won’t even sign in with saved password and email
  27. [R24] Personify Health 3/5 · US Log in issues: I used to love this app, now there is always an issue logging in. I can get just fine on the web. The point in the app is to make it easier to complete tasks and that’s not happening.
  28. [R30] Personify Health 3/5 · US Working great until it wasn’t: The app was working great, tracking was great, points were great, connection to my watch was great. Then it just stopped. Now It won’t even load, I tried deleting and redownloading and it says error when entering my login info. Yet when I access it on the website the credentials work great. So nothing got logged today which is unfortunate. Hope it gets fixed soon 😕
  29. [R72] LiveWell with Advocate Aurora 3/5 · US Schedule appointment: I find it extremely difficult to schedule an appointment on the app. It doesn’t give any indication what times are available. It says nothing available. Very frustrating.
  30. [R78] LiveWell with Advocate Aurora 3/5 · US Appointments: The app tells you when you have an appointment for instance, with Physical Therapy or you know, telehealth visit, etc. however, it doesn’t tell you what time or anything not conducive for normal situations I have other appointments I need to attend, and I don’t know when I can schedule them because I don’t know when people are coming or calling
  31. [R81] LiveWell with Advocate Aurora 3/5 · US Aggravating: It’s impossible to schedule an appointment on the app. You have only a few doctors on there and you can’t search for your doctor.
  32. [R94] LiveWell with Advocate Aurora 1/5 · US Horrible: Can’t do basic things like cancel an appointment and tells you to call this number only for them to say they cant cancel an appointment and need tech support. Absolutely insane this is

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store