Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

TickPick vs AXS Tickets

TickPick 4.9★ · Free to download 85
Winner TickPick
AXS Tickets 4.6★ · Free to download 60

TickPick is the better choice for most users due to its transparent pricing, lack of fees, and generally smoother user experience, while AXS Tickets struggles with reliability and customer service.

Full reviews: TickPick · AXS Tickets

TickPick stands out for its transparent pricing, no hidden fees, and ease of use, making it a preferred choice for many ticket buyers. AXS Tickets, despite a large user base, faces significant criticism regarding app functionality, login issues, and poor customer support, hindering the ticket purchasing and selling experience.

Head to head

Features (Buying Experience) edge: TickPickR5R7R13R15
TickPick TickPick users consistently praise the app for its transparent, all-in pricing with no hidden fees, which is a major differentiator R7R20R24R31. Users appreciate seeing the full cost upfront and finding better prices compared to other platforms R5R13R15. The app also offers features like tracking price changes and seat selection R7.
AXS Tickets AXS Tickets users report frequent issues with the purchasing process, including the app thinking they are a bot and blocking access R61R79R82. Some users find the interface difficult to navigate, with problems like no back button during purchase and tickets showing up incorrectly . There are also complaints about not being able to add tickets to digital wallets easily .
Features (Selling/Transferring Tickets) tieR1R8R14R85
TickPick TickPick users report significant issues with selling tickets and getting paid. Several reviews mention trouble receiving payment for sold tickets, with delays and unresponsive customer support R1R8. Some users also feel the app manipulates the market or doesn't allow selling R14.
AXS Tickets AXS Tickets users also face considerable difficulties with selling and transferring tickets. Complaints include being unable to sell tickets even when lowering prices R85, inability to edit listings , and being blocked from transferring tickets due to 'artist request' without prior notification R93. Users also report issues with accessing their accounts to manage resales .
Ease of Use edge: TickPickR3R10R19R21
TickPick TickPick receives mixed reviews on ease of use. Many users find it simple, easy to navigate, and user-friendly R19. However, a notable number of users describe it as not user-friendly, confusing, or difficult to find tickets and seats R3R10R21. Some also report the app being unresponsive when selecting tickets .
AXS Tickets AXS Tickets frequently frustrates users with its usability. Common complaints include being constantly logged out , difficulty logging in or changing passwords , and the app thinking users are bots R61R79R82. Some users find the UI poor and the app inconsistent . Despite these issues, some users do find it easy and straightforward to use for booking .
Reliability edge: TickPickR1R2R4R8
TickPick TickPick has reliability issues, particularly with payment processing for sellers R1R8 and instances of denied access to events after purchase R4. Some users also report issues with tickets not being delivered or being obstructed view R21. However, many users report successful purchases and positive experiences R2R15.
AXS Tickets AXS Tickets suffers from significant reliability problems. Users report tickets vanishing , purchases failing repeatedly R70R75R79, and accounts being inaccessible or unable to locate tickets R86. There are also instances of overselling events and not delivering on upgrades R99. App updates sometimes lead to critical bugs like a black screen, preventing access to tickets .
Customer Support tieR4R6R8R75
TickPick TickPick's customer support receives negative feedback, with users reporting no support provided despite spending significant money R6 and unresponsiveness when trying to resolve payment issues R8. In one case, support stated they couldn't prove seller fault for a denied access issue R4.
AXS Tickets AXS Tickets' customer service is widely criticized as poor or non-existent. Users report being unable to contact support by phone R75, receiving canned responses R93, and having claim tickets ignored R99. Many users express frustration with having to call multiple times for basic issues and finding FAQs unhelpful R86. The support is so bad it makes competitors 'look good' R93.
Price/Value edge: TickPickR5R7R13R15
TickPick TickPick is highly valued for its transparent pricing model, specifically the absence of hidden fees, which users find refreshing and a significant advantage over competitors R7R20R24R31. Many users report finding better and more reasonable prices on TickPick R5R13R15.
AXS Tickets AXS Tickets reviews do not frequently mention pricing or value in a positive light. Instead, the focus is on difficulties in purchasing or selling tickets, which can lead to missed opportunities or financial loss R99. One user notes the frustration of being unable to sell tickets below face value, suggesting a lack of value for sellers .
Pick TickPick if

You prioritize transparent pricing with no hidden fees and want to see the all-in cost upfront R7. You are looking for generally good prices and selection for concerts and games R15. You value a straightforward buying process, even if there are occasional UI quirks R19.

Pick AXS Tickets if

You frequently attend events specifically ticketed through AXS and are willing to tolerate significant app and customer service issues to access those events . You have had positive experiences with AXS in the past and find its specific event offerings valuable .

Evidence note: TickPick's positive reviews heavily emphasize the 'no fees' aspect, suggesting this is a primary driver for user satisfaction. AXS Tickets' reviews are overwhelmingly negative, focusing on technical issues and poor customer service, which aligns with its lower lifetime rating despite a larger number of ratings.

Frequently asked

Does TickPick have hidden fees?
No, TickPick explicitly states and users confirm that it has no hidden fees; the price you see is the price you pay, which is a major selling point for the app R7R20R24R31.
Is AXS Tickets reliable for purchasing tickets?
AXS Tickets is frequently reported as unreliable for purchasing tickets, with users encountering issues such as the app blocking access by thinking they are a bot, failed transactions, and tickets vanishing or not being accessible after purchase R61R70R79R82.
Can I sell tickets on TickPick?
While TickPick allows selling, users have reported significant problems getting paid for tickets they sold, with delays in processing payments and unresponsive customer support R1R8. Some users also feel the app restricts selling or manipulates the market R14.
Does AXS Tickets have good customer service?
No, AXS Tickets' customer service is widely criticized, with users reporting difficulty reaching support, receiving canned responses, and having their issues ignored, making it challenging to resolve problems with purchases or account access R75R86R93R99.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] TickPick 5/5 · US Bittersweet: I got a steal off of my tickets to see a concert and it really helped me with money costs. ❤️‍🩹
  2. [R7] TickPick 5/5 · US No fee really means NO FEE!: Hated the sticker shock on the checkout page with every other ticket website but this one. And nope, they don’t try to hide fees by jacking up ticket prices either. The site allows you to clearly see seat locations, select by price, location, # of tickets… it’s TickPick for me every time!
  3. [R13] TickPick 5/5 · US Better prices: I enjoy the price is reasonable. Thank you
  4. [R15] TickPick 5/5 · US TickPick is my GO TO!!!: Fair prices. Good selection. I don’t always have the time or money to plan in advance, TickPick makes concert going possible.
  5. [R1] TickPick 1/5 · US Unreliable: I am having a lot of trouble getting paid for the ticket I sold on this app, I wouldn’t recommend.
  6. [R8] TickPick 1/5 · US Terrible: Sold ticket here. Told me payments will need to process and money will be in your account 2-3 business days, after a week and a half, still no money, customer support number hangs up, nobody answers, your on hold for 15 minutes, terrible. Where is my 500$????
  7. [R14] TickPick 1/5 · US Scam app: Doesn’t let you sell and manipulate market
  8. [R85] AXS Tickets 1/5 · US Can’t sell tickets: You promote reselling tickets and it never happens even when I lower them!!! Why is this?
  9. [R3] TickPick 3/5 · US Hard: Not users friendly
  10. [R10] TickPick 1/5 · US Very confusing & difficulty: Cannot find tickets and seats
  11. [R19] TickPick 5/5 · US Best ticket app. Period.: Simple interface. Fast transaction processing and fully transparent pricing right from the start. If I could give it more stars I would. Thank you for making buying tickets easy!
  12. [R21] TickPick 4/5 · US View tickets: Is not friendly enough. I can’t see my tickets
  13. [R2] TickPick 5/5 · US BEST PLACE FOR TICKETS: honestly has been very clutch when coming to getting tickets for dodger games and also for other events i’ve gone too using this app.
  14. [R4] TickPick 1/5 · US Fraudulent: I have been trying to work with tick pics for four months. Purchase tickets through tick pics for a two day event. I was allowed to access The first day was not allowed access the second day have been fighting to get a refund. I was told that there was nothing they could do because they couldn’t prove that the seller was at fault. I don’t care who’s at fault. The fact that I was denied
  15. [R6] TickPick 1/5 · US Hate this app: I have had no luck on getting tickets on this app and no customer service support had been provided as I have spent more than 1000 dollars with the benefit of doubt. Shame on me
  16. [R75] AXS Tickets 3/5 · GB Frustrating: Tried to book several times and used different cards but the site would not accept nor was it possible to talk to AXS no phone number …
  17. [R20] TickPick 5/5 · US Great prices: No fees and sent usually right away
  18. [R24] TickPick 5/5 · US Review: Love it has cheap prices and no fees
  19. [R31] TickPick 5/5 · US Best Place For Tickets: No extra fees! Love this app
  20. [R61] AXS Tickets 1/5 · US constantly questions me being real: Seriously, I buy wayyy too many tickets to Axs shows and it constantly ‘restricts my access’ for some reason.
  21. [R70] AXS Tickets 1/5 · US Worst site ever!!!: Keep having issues purchasing tickets from this site. It shouldn’t be this hard.
  22. [R79] AXS Tickets 1/5 · US Doesn’t work: I have never been able to successfully purchase tickets on the first try. The “verifying a fair experience” stops me every time
  23. [R82] AXS Tickets 1/5 · US Frankly embarrassing app: thinks Im a bot no matter what I do on ANY device. At least I cant waste money on more concerts
  24. [R86] AXS Tickets 5/5 · GB Ticket: Sometimes my tickets can be viewed and sometimes not, today is the gig and no tickets can be seen. fAQ are basic with no real answers to issues
  25. [R93] AXS Tickets 1/5 · US Horrible Company: Their customer service does the impossible- they make Ticketmaster look good. Their app touts easy transfers so when I bought two expensive tickets to gift to my wife and daughter I was surprised that the were non transferable due to “ artist request “. Would have been helpful if that was stated up front. Five emails to resolve came back with the same canned response. Stay away
  26. [R99] AXS Tickets 1/5 · US Service Not as Described and NO Customer Service: I strongly recommend to avoid using this app to purchase tickets if possible. Recently attended an event through this company and they oversold the event. I was cheated out of $350 dollars in upgrades. When I reached out to customer support to ask for a refund, the company not only did not refund me for their mistake, but they completely ignored

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store