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Updated July 2026 · real, multi-region App Store reviews
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The verdict on

TickPick

65
User verdict / 100 High confidence Divided

TickPick is praised by many US users for its transparent 'no fees' pricing and competitive ticket costs, making it a go-to for event tickets, but recent reviews, particularly from Canadian users, highlight significant issues with currency conversion, misleading pricing, app functionality, and customer service.

4.9★ lifetime (384,484) Free to download since 2014 by TickPick LLC updated 0.1 mo ago recent negative 20% 120 reviews across 4 regions
Pricing & Fees Ticket Delivery & Access App Functionality & Bugs Customer Service Geographic Limitations
5★329
4★30
3★12
2★10
1★85
recent reviews across 4 regions, vs the 4.9★ lifetime average

TickPick is a ticket purchasing app that many users appreciate for its transparent pricing, often claiming 'no fees' at checkout. While many US users report positive experiences with finding good deals and an easy interface, a significant portion of recent reviews, especially from Canada, express frustration over prices being displayed only in USD, leading to unexpected charges, and report issues with app reliability and ticket delivery.

What users like

  • Offers transparent pricing with no hidden fees, which is highly appreciated by users.R3R23R24R29
  • Often provides better or more reasonable ticket prices compared to other platforms.R2R6R8R9
  • Features a user-friendly and easy-to-navigate interface for finding and purchasing tickets.R1R10R17R18
  • Provides good selection and seat choices for various events.R8R33R44R45

What users complain about

  • Does not offer currency conversion for Canadian users, leading to unexpected and higher charges in USD.R257R259R265R273
  • Users frequently report not receiving purchased tickets or having issues accessing them, sometimes right before an event.R21R152R179R193
  • The app is often described as buggy, slow, unresponsive, or failing to load, especially after recent updates.R27R235R338R362
  • Customer service is often reported as unhelpful, unresponsive, or difficult to reach, especially regarding payment or ticket issues.R7R21R28R46
  • Some users report issues with selling tickets, including delayed payments or inability to list tickets.R7R46R144R197
  • There are complaints about misleading information regarding seat locations or the 'no fees' claim, with some finding final prices similar to other sites.R154R161R204R226
  • Users, particularly in Canada and the UK, find the app's content and pricing heavily geared towards US events and currency.R205R222R231R237
  • Users report excessive and unwanted marketing emails even after unsubscribing.R216R259

Latest update · v5.0.79

What the developer says changed (the verdict above weighs this against what reviewers report):

Improvements for primary event ticket folders.

Recurring themes

Pricing & Fees mixed
Many US users highly praise TickPick for its transparent 'no fees' policy and often finding better prices than competitors. However, Canadian users frequently complain that prices are displayed only in USD, leading to unexpected and higher charges due to currency conversion, which they perceive as misleading or hidden fees. Some also feel the 'no fees' claim is misleading as final prices are similar to other sites.R3R6R8R9
Ticket Delivery & Access negative
A significant number of recent reviews report critical issues with ticket delivery and access. Users frequently state they did not receive their tickets, received incorrect tickets, or were denied access to events after purchase. This often happens close to the event time, causing considerable stress and disappointment.R21R152R154R161
App Functionality & Bugs negative
Many users describe the app as buggy, confusing, and difficult to use. Common complaints include the app getting stuck loading, being unresponsive, or not allowing users to complete transactions. Some specific errors, like 'Important Note - an error occurred while executing the command definition,' are reported after updates. The developer notes for v5.0.79 mention 'Improvements for primary event ticket folders,' but recent reviews still indicate significant app functionality issues.R12R19R27R58
Customer Service negative
Reviewers frequently report poor experiences with customer service. Issues include unhelpful responses, long wait times, being hung up on, or being unable to resolve problems like delayed payments for sold tickets or refunds for denied access.R7R21R28R46
Geographic Limitations negative
Users outside the US, particularly in Canada and the UK, find the app heavily biased towards US events and currency. Canadian users consistently request the option to view prices in CAD, as the USD-only display leads to confusion and unexpected costs.R205R222R231R237

Who it's for

TickPick is best for US-based users who prioritize transparent, 'no fee' pricing and are looking for competitive deals on event tickets R3R10. It is not recommended for Canadian users due to the lack of CAD currency display and potential for unexpected charges R257R296. Users who require reliable ticket delivery and responsive customer support might want to consider alternatives, especially given recent negative trends R193.

Evidence note: The recent reviews show a strong negative sentiment, especially from Canadian users regarding currency display and app functionality. This contrasts with the high lifetime rating, suggesting a recent decline in user experience for a significant segment of the user base. The positive reviews largely focus on the 'no fees' aspect and good prices, primarily from US users.

Frequently asked

Does TickPick charge fees on tickets?
TickPick advertises 'no fees' and many US users confirm they do not experience hidden charges at checkout, appreciating the transparent pricing R3R23R29. However, some Canadian users report that while there are no explicit 'fees,' the prices are displayed in USD, leading to higher costs due to currency conversion that they were not expecting R296.
Can I see prices in Canadian dollars on TickPick?
No, TickPick does not currently offer an option to display prices in Canadian dollars, even for events in Canada or for Canadian users R257R273R314. This has led to frustration and unexpected charges for Canadian customers who are billed in USD R296.
Are there issues with ticket delivery or access?
Yes, several recent reviews indicate significant problems with ticket delivery and access, with users reporting not receiving their tickets, receiving incorrect seat information, or being denied entry to events R21R152R179R193. These issues often occur very close to the event time.
Is the TickPick app reliable and easy to use?
While some users find the app easy to navigate R10R17, many recent reviews describe it as buggy, confusing, and unreliable, with issues such as endless loading screens, unresponsiveness, or inability to complete transactions R27R235. Some users have also reported specific error messages after updates R338.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] 5/5 · US No fee really means NO FEE!: Hated the sticker shock on the checkout page with every other ticket website but this one. And nope, they don’t try to hide fees by jacking up ticket prices either. The site allows you to clearly see seat locations, select by price, location, # of tickets… it’s TickPick for me every time!
  2. [R23] 5/5 · US Best Place For Tickets: No extra fees! Love this app
  3. [R24] 5/5 · US It’s cool: It’s cool that I don’t have to pay for a fee for ticket to a Event that I want to go to and that is really cool
  4. [R29] 5/5 · US No fees: It’s so simple! It’s a no brainer.
  5. [R2] 5/5 · US Bittersweet: I got a steal off of my tickets to see a concert and it really helped me with money costs. ❤️‍🩹
  6. [R6] 5/5 · US Better prices: I enjoy the price is reasonable. Thank you
  7. [R8] 5/5 · US TickPick is my GO TO!!!: Fair prices. Good selection. I don’t always have the time or money to plan in advance, TickPick makes concert going possible.
  8. [R9] 5/5 · US Good prices: Great ticket prices
  9. [R1] 5/5 · US BEST PLACE FOR TICKETS: honestly has been very clutch when coming to getting tickets for dodger games and also for other events i’ve gone too using this app.
  10. [R10] 5/5 · US Best ticket app. Period.: Simple interface. Fast transaction processing and fully transparent pricing right from the start. If I could give it more stars I would. Thank you for making buying tickets easy!
  11. [R17] 5/5 · US Ticket king: Always a pleasure using applications very easy to navigate
  12. [R18] 5/5 · US Love this app: So convenient and helpful when I’m looking for straight forward good prices for concerts/games!
  13. [R33] 5/5 · US Great app: You get exactly what you get. With great prices and choices it’s has to be one of the best apps out there. All in prices are the best
  14. [R44] 5/5 · US Better than TM!!!: Not bad! Great prices, great seats, keep up the great work!
  15. [R45] 5/5 · US Easy peasy: Got a great seat at a great price. No extra fees.
  16. [R257] 3/5 · CA Money: You need to have the option to change it into Canadian dollars, not just the US prices!
  17. [R259] 3/5 · CA Too Many Emails!!!!: Good app. Like the fact that there are no fees for the purchaser added on. The only annoying thing about this site is that every time I open up the app to see what ticket prices are at, I end up getting annoying emails from “Sarah” or some other bot pushing me to keep pursuing tickets…….do you think I’d visit this app if I wasn’t already interested in tickets for the event??
  18. [R265] 1/5 · CA Beware - prices are in USD: Purchased tickets for Toronto blue jays game. Visa was charged in USD bug there was no indication that the fees were in USD
  19. [R273] 1/5 · CA Only in $USD: If you are going to act like you have the best priced tickets, show the price in Canadian dollars. Only makes sense to show the Canadian currency since the account profile, and location of the event is all in Canada. I’m starting to question the ‘no fees’ claim. I wonder if TickPick is receiving an underlining fee from the institution doing the currency conversion. Best to just show
  20. [R21] 1/5 · US Fraudulent: I have been trying to work with tick pics for four months. Purchase tickets through tick pics for a two day event. I was allowed to access The first day was not allowed access the second day have been fighting to get a refund. I was told that there was nothing they could do because they couldn’t prove that the seller was at fault. I don’t care who’s at fault. The fact that I was denied
  21. [R152] 1/5 · US Yankees tickets: Bought tickets to see the Yankees and didn’t get my tickets available
  22. [R179] 1/5 · US Not getting my ticket: Was excited to go to my concert the next day. I haven’t received the ticket it said it would come the day before the concert and never came. They told me I could replace or refund my ticket. I got the tickets in January and the event was on June. All that time and couldn’t get my ticket
  23. [R193] 1/5 · US Horrible experience: My event starts in less than an hour and still have not received my tickets. And was not promised when called. Dealing with emails back n forth. Used TickPick ones and will be my last.
  24. [R27] 5/5 · US When u pick tickets to buy it just spins and spins!: Used to use it but the app is consistently bad and unresponsive when u pick tickets. They never come up!
  25. [R235] 1/5 · CA Review: Most glitchy app in the history of apps, never works when you need it too
  26. [R338] 1/5 · CA New Update Error: Since updating, I’m now receiving this word salad: “Important Note - an error occurred while executing the command definition. See the inner exception for details.”
  27. [R362] 2/5 · CA Stopped Working 1month: Great….but suddenly stopped working after one month. Even when reinstalling it. Could not even sign back in through any means it just said “oops“. It has been rendered completely useless
  28. [R7] 1/5 · US Unreliable: I am having a lot of trouble getting paid for the ticket I sold on this app, I wouldn’t recommend.
  29. [R28] 1/5 · US Hate this app: I have had no luck on getting tickets on this app and no customer service support had been provided as I have spent more than 1000 dollars with the benefit of doubt. Shame on me
  30. [R46] 1/5 · US Terrible: Sold ticket here. Told me payments will need to process and money will be in your account 2-3 business days, after a week and a half, still no money, customer support number hangs up, nobody answers, your on hold for 15 minutes, terrible. Where is my 500$????
  31. [R144] 1/5 · US Scam app: Doesn’t let you sell and manipulate market
  32. [R197] 1/5 · US Might be the worst app out there: Can’t even list my own tickets on this platform. Stay away from here
  33. [R154] 1/5 · US Beware: Do not trust that they provide the best tickets or even the right tickets.
  34. [R161] 1/5 · US Scam: Clicked on floor seats for $140 for the Kanye concert and I get to the arena just to see it says section 223
  35. [R204] 1/5 · GB Conned: Bought tickets THEN after telling me no refund etc the ticket says obstructed view on it! Not impressed!
  36. [R226] 1/5 · CA Scam?: A friend and I purchased tickets from this app a couple hours before a concert. We clicked floor seat tickets and proceeded to purchase. After purchasing, it switched tickets for the balcony. This confused us because it was not what was advertised. We called customer service and they could not help us or offer a refund. We decided to just go to the concert anyways. Upon arrival, we realized
  37. [R205] 1/5 · GB Bad for UK: If you live in the UK there is literally nothing on here as all tickets are for US shows, games etc
  38. [R222] 1/5 · CA Don’t understand why I can’t change it to cad instead of usd should be an option: Don’t understand why I can’t change it to cad instead of usd should be an option and it advertises good deals but so far not to great
  39. [R231] 1/5 · CA In USD$ not CAD$: Payed for my tickets but since there in USD$ they charged me way more then asking price I would stay away from this app if you live in Canada
  40. [R237] 1/5 · CA Cant Change Currency: Only currency listed is always in USD no matter where you’re purchasing
  41. [R216] 1/5 · CA Stop sending me emails: Even after unsubscribing, im still getting spammed. Ridiculously annoying
  42. [R12] 4/5 · US View tickets: Is not friendly enough. I can’t see my tickets
  43. [R19] 5/5 · US So far I am rating a 5: New review: fixes have been made. Thank you. Original review: If this is difficult to open in my Ticketmaster app, I will give you a ONE
  44. [R58] 1/5 · US Very confusing & difficulty: Cannot find tickets and seats
  45. [R296] 1/5 · CA Charges extra: I bought tickets for about 960$ then a week later when I check my bank account it says it took 1400$ instead of the 960$. I found out later on that it’s because it’s a company from New York and it doesn’t let you change your country. So I have no choice to say that I’m in Canada so that I can pay the original fee instead of an out of nowhere extra charge. Horrible experience and no
  46. [R314] 1/5 · CA USD: I’m in Canada. Put it in Canadian dollars

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store