Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

TickPick vs StubHub

TickPick 4.9★ · Free to download 85
Winner TickPick
StubHub 4.8★ · Free to download 60

TickPick is generally preferred for its transparent pricing and lack of hidden fees, while StubHub, despite its larger user base, faces significant criticism regarding ticket delivery issues and customer service.

Full reviews: TickPick · StubHub

TickPick stands out for its transparent, no-fee pricing and ease of use, making it a favorite for many concert and game-goers. StubHub, while popular, frequently frustrates users with high hidden fees, unreliable ticket delivery, and poor customer support, leading to many missed events and unaddressed issues.

Head to head

Pricing & Fees edge: TickPickR7R13R17R20
TickPick TickPick is widely praised for its transparent pricing, with many users highlighting the absence of hidden fees at checkout. Users appreciate seeing the 'all-in' cost upfront and often find prices to be reasonable and cheaper than competitors.
StubHub StubHub users frequently complain about high fees, with some citing fees as high as $75 on a single resale ticket. While some users mention finding good deals, the overall sentiment is negative due to unexpected charges.
Reliability & Ticket Delivery edge: TickPickR1R4R8R20
TickPick TickPick generally delivers tickets reliably, with users reporting fast transaction processing and tickets sent usually right away. Some users have reported issues with getting paid for sold tickets or accessing tickets for multi-day events, but these appear to be less frequent.
StubHub StubHub has significant reliability issues, with numerous complaints about tickets not being delivered, being canceled last minute, or being invalid at the venue. Users report missing events, receiving tickets for the wrong seats, or having issues transferring tickets to other platforms like Ticketmaster.
Ease of Use edge: TickPickR3R10R19R21
TickPick TickPick is often described as having a simple interface, being easy to navigate, and user-friendly. Users appreciate the clear visibility of seat locations and options to select by price or number of tickets. However, some users find it confusing or difficult to find tickets and seats.
StubHub StubHub is described as easy to use by some, especially for those not tech-savvy. However, many users report issues with the app locking up, being unresponsive, or having bugs that prevent ticket purchases. The process for reselling tickets is also noted as overcomplicated.
Customer Support edge: TickPickR1R4R6R8
TickPick TickPick receives mixed reviews for customer support. Some users report no support provided despite spending significant money, or difficulty getting through to representatives for payment issues. One user mentioned fixes being made, suggesting some responsiveness.
StubHub StubHub's customer service receives overwhelmingly negative feedback. Users report long wait times, unhelpful representatives, being given the runaround, and agents hanging up. Many complaints highlight a lack of accountability when issues arise, such as invalid tickets or misrepresented seats.
International Availability edge: StubHubR18R64R79R95
TickPick TickPick appears to be primarily focused on the US market, with one user from the UK stating that there are 'literally nothing on here as all tickets are for US shows, games etc.'
StubHub StubHub has some international presence, with reviews mentioning World Cup tickets and Netherlands vs Japan tickets, but also issues with international events like FIFA WC tickets being nonexistent or not refunded.
Pick TickPick if

You prioritize transparent pricing with no hidden fees, want an easy-to-use interface, and value reliable ticket delivery for US-based events R7R19.

Pick StubHub if

You are looking for a wide selection of tickets and are willing to navigate potential issues with fees, ticket delivery, and customer service, or are specifically looking for international events where StubHub might have more listings R79.

Evidence note: The evidence for StubHub is heavily skewed negative, particularly concerning reliability and customer service, despite its higher number of lifetime ratings. TickPick's negative reviews are fewer and often relate to specific payment or access issues, rather than widespread fraud or delivery failures.

Frequently asked

Does TickPick have hidden fees?
No, TickPick is widely praised by users for its transparent 'no fee' pricing, showing the full cost upfront without hidden charges at checkout R7R20R31R41.
What are the common issues with StubHub?
StubHub users commonly report issues with high hidden fees, tickets not being delivered or being invalid at the venue, last-minute cancellations, and poor customer service that offers little resolution for problems R61R74R76R101.
Is TickPick good for selling tickets?
TickPick has mixed reviews for selling tickets; some users report trouble getting paid for tickets they sold, with delays in receiving money and unresponsive customer support R1R8.
Does StubHub offer refunds if tickets are invalid?
StubHub's refund process for invalid tickets is highly problematic, with many users reporting that despite their 'guarantee,' they were denied refunds or only received them after significant effort and frustration, often missing the event R78R114R115R116.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R7] TickPick 5/5 · US No fee really means NO FEE!: Hated the sticker shock on the checkout page with every other ticket website but this one. And nope, they don’t try to hide fees by jacking up ticket prices either. The site allows you to clearly see seat locations, select by price, location, # of tickets… it’s TickPick for me every time!
  2. [R13] TickPick 5/5 · US Better prices: I enjoy the price is reasonable. Thank you
  3. [R17] TickPick 5/5 · US Good prices: Great ticket prices
  4. [R20] TickPick 5/5 · US Great prices: No fees and sent usually right away
  5. [R1] TickPick 1/5 · US Unreliable: I am having a lot of trouble getting paid for the ticket I sold on this app, I wouldn’t recommend.
  6. [R4] TickPick 1/5 · US Fraudulent: I have been trying to work with tick pics for four months. Purchase tickets through tick pics for a two day event. I was allowed to access The first day was not allowed access the second day have been fighting to get a refund. I was told that there was nothing they could do because they couldn’t prove that the seller was at fault. I don’t care who’s at fault. The fact that I was denied
  7. [R8] TickPick 1/5 · US Terrible: Sold ticket here. Told me payments will need to process and money will be in your account 2-3 business days, after a week and a half, still no money, customer support number hangs up, nobody answers, your on hold for 15 minutes, terrible. Where is my 500$????
  8. [R3] TickPick 3/5 · US Hard: Not users friendly
  9. [R10] TickPick 1/5 · US Very confusing & difficulty: Cannot find tickets and seats
  10. [R19] TickPick 5/5 · US Best ticket app. Period.: Simple interface. Fast transaction processing and fully transparent pricing right from the start. If I could give it more stars I would. Thank you for making buying tickets easy!
  11. [R21] TickPick 4/5 · US View tickets: Is not friendly enough. I can’t see my tickets
  12. [R6] TickPick 1/5 · US Hate this app: I have had no luck on getting tickets on this app and no customer service support had been provided as I have spent more than 1000 dollars with the benefit of doubt. Shame on me
  13. [R18] TickPick 1/5 · GB Bad for UK: If you live in the UK there is literally nothing on here as all tickets are for US shows, games etc
  14. [R64] StubHub 1/5 · US Scam Hub: We bought Netherlands vs Japan tickets last year. Hours before the event we were told the tickets do not exist. Do not give this company your money!
  15. [R79] StubHub 5/5 · US World Cup Tickets: Grabbed last minute US World Cup tic as the transaction was smooth and they delivered on time for event. Great price! Thank you!
  16. [R95] StubHub 1/5 · US Scam company. Avoid at all costs.: This is an extremely shady business who have built a very deceptive and misleading product using many dark UX patterns to lure unsuspecting customers into buying tickets for events even before the events organizers have released the tickets (FIFA WC for example). They even refuse to offer refunds once they sell the nonexistent tickets, which is how you know it’s
  17. [R31] TickPick 5/5 · US Best Place For Tickets: No extra fees! Love this app
  18. [R41] TickPick 5/5 · US Upfront on cost: It’s been nice to be able to see the whole cost before check-out! Also, wonderful to follow and see if prices go down at all! Super easy to navigate!
  19. [R61] StubHub 1/5 · US Got scammed: I got scammed on this platform 7/9/2026. StubHub is letting people resell tickets they don’t have. We got scammed, came to a play and it turns out we don’t have tickets that were “ON THE WAY” we got refunded for tickets. But our Ubers and time got wasted and not refunded.
  20. [R74] StubHub 1/5 · US High fees!: $75 in fees for a resale ticket !?!?? It is an E Ticket. Cmon.
  21. [R76] StubHub 1/5 · US Ella Langley tickets NEVER arrived: I purchased Ella Langley tickets on the presale! The tickets SHOULD have to be sent AT TIME of purchase… that would fix this issue! They never sent them to me and all Stub Hub did was refund me! I don’t want the money… I want the tickets! Ridiculous there isn’t anything that can be done! I’ll never use StubHub again as I found out MANY has had the same problem
  22. [R101] StubHub 1/5 · US Disappointment: We orders 4 tickets for the rodeo in South Dakota and the tickets were supposed to be sent to by 4pm the event start time. When we got the rodeo, the tickets never came. I spoke to one customer service representative and it was very painful. They could barely speak English. After hanging up, I called back again just to receive another foreigner with broken English. However, th
  23. [R78] StubHub 1/5 · US Ticket rejected at event: I bought a baseball ticket and it wasn’t accepted at the gate. StubHub owes me a refund but hasn’t given me one after my contacting them twice-once at the ballpark.
  24. [R114] StubHub 1/5 · US Unreliable and Fraud: I had an extremely frustrating experience with StubHub for World Cup tickets. One order was not delivered in a usable way before the event, even after I contacted support repeatedly days in advance. I was told multiple times that the case was escalated or that I should keep waiting, but no real resolution was provided until the event was essentially starting. StubHub eventua
  25. [R115] StubHub 1/5 · US Not a guarantee: DONT USE STUB HUB!! I purchased tickets, the tickets wouldn’t download, the venue said they were fraudulent. Stub hub wouldn’t refund the cost. The guarantee isn’t real. I’ll never use stub hub again and I suggest you don’t either. They let fraudulent tickets be sold and don’t honor their own guarantee.
  26. [R116] StubHub 1/5 · US This platform lies: This is third party platform will give you 100% promise that your ticket will be refunded if something happened. However, the live agents will ask you to provide officially proof for what was happened and then will tell you your ticket is not able to be refund even you purchased insurance because they are the third-party. The live agents are also very helpful to gather all the

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store