Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Lazada | All Shipping On Us vs PedidosYa

Lazada | All Shipping On Us 4.7★ · Free to download 70
Winner Lazada | All Shipping On Us
PedidosYa 4.7★ · Free to download 65

Lazada is better for general online shopping with a wider product range, while PedidosYa excels in quick food and grocery delivery, despite both facing delivery and customer service issues.

Full reviews: Lazada | All Shipping On Us · PedidosYa

Lazada offers a vast selection of products, often at good prices, but struggles with inconsistent delivery times, product quality, and customer service. PedidosYa is praised for its convenience in food and grocery delivery, though it frequently experiences delays and payment problems.

Head to head

Product Variety & Selection edge: Lazada | All Shipping On UsR8R11R14R46
Lazada | All Shipping On Us Lazada users appreciate finding a wide range of products in one place, similar to Amazon, making it convenient for various shopping needs R8R11R14R46.
PedidosYa PedidosYa is primarily used for food and grocery delivery, with users finding it useful for daily needs and when they don't want to cook .
Delivery Speed & Reliability tieR3R5R18R20
Lazada | All Shipping On Us Lazada's delivery speed is a significant point of contention; some users experience fast delivery R20, but many report slow delivery, waiting over two weeks for items R3R5. Issues also include failed deliveries and poor tracking R18.
PedidosYa PedidosYa frequently suffers from delayed deliveries, with users reporting wait times double or more than estimated, often leading to cold food R61R64R67R69. Riders sometimes don't pick up orders promptly .
Product Quality & Accuracy edge: Lazada | All Shipping On UsR7R13R16R19
Lazada | All Shipping On Us Lazada users frequently complain about receiving fake, defective, or incorrect products that do not match descriptions or photos R7R13R16R19. Some sellers are accused of being scammers .
PedidosYa PedidosYa users occasionally report receiving damaged or incorrect products, such as rotten fruits or incomplete orders .
Customer Service & Refunds tieR1R7R9R16
Lazada | All Shipping On Us Lazada's customer service is widely criticized as unhelpful, unresponsive, and difficult to reach R1R7R16. Users report significant issues with refunds, including rejected requests, refunds to incorrect wallets, or no refunds at all, even for lost or defective items R9R19.
PedidosYa PedidosYa users struggle with customer service, noting it's difficult to contact anyone for support . Issues include problems with order cancellations and unacknowledged payments .
App Usability & Features tieR2R15R21R23
Lazada | All Shipping On Us Lazada's app is generally considered easy and convenient for shopping R2R23. However, users complain about excessive ads and notifications , freezing issues R15, difficulty navigating back to the home screen R15, and issues with card payments R21.
PedidosYa PedidosYa is described as user-friendly and easy to use . However, it has frequent payment issues, blocking cards or failing transactions . Recent updates have introduced errors and made the app slow or non-functional for some . There are also problems with accurate address input and chat functionality .
Pricing & Value edge: Lazada | All Shipping On UsR10R15R17R22
Lazada | All Shipping On Us Lazada is noted for having competitive or lower prices R17. However, users frequently find that advertised 'free shipping' is misleading, with high shipping fees appearing at checkout R10R15R48. There are also complaints about 'fake discounts' R22.
PedidosYa PedidosYa users sometimes experience issues with promotions, such as free shipping not being applied to first orders . The core value proposition is convenience for delivery, despite potential delays and product issues.
Pick Lazada | All Shipping On Us if

You are looking for a wide variety of products beyond just food, are comfortable with potentially longer shipping times, and are willing to navigate occasional issues with product quality or customer service.

Pick PedidosYa if

You primarily need a convenient app for quick food or grocery delivery in your local area and are prepared for potential delays or payment glitches.

Evidence note: Both apps are free to download, so there isn't a free-vs-paid asymmetry. Reviews for both apps show a significant number of negative experiences, particularly concerning delivery and customer service, despite high lifetime ratings.

Frequently asked

Is Lazada reliable for product quality?
Lazada's reliability for product quality is inconsistent; while some users are satisfied, many report receiving fake, defective, or incorrect items that do not match descriptions R7R13R16R19.
How fast is delivery with PedidosYa?
Delivery with PedidosYa is often slow and delayed, with users frequently reporting wait times that are double or more than the estimated time, sometimes resulting in cold food R61R64R67R69.
Are there hidden shipping fees on Lazada?
Yes, Lazada users frequently report that shipping is rarely free, even when advertised, and high shipping fees often appear or change at checkout R10R15R48.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R8] Lazada | All Shipping On Us 5/5 · US Great Shopping!: We have found everything we need right here in one location without having to go to a store!
  2. [R11] Lazada | All Shipping On Us 5/5 · US Love it: I can buy a variety of things. · translated
  3. [R14] Lazada | All Shipping On Us 5/5 · US Hay: Rất tiện lợi
  4. [R46] Lazada | All Shipping On Us 5/5 · US Cash on delivery order: I just placed my First “cash on delivery” order. Shopping was easy and convenient. Hopefully the delivery will go smoothly.
  5. [R3] Lazada | All Shipping On Us 3/5 · US Giao hàng quá chậm: Đợi phải hơn nửa tháng mới nhận được hàng
  6. [R5] Lazada | All Shipping On Us 5/5 · US Love it wish the shipping is faster!: Similar to Amazon Prime in the U.S but takes longer to arrive like a 2 weeks or more.
  7. [R18] Lazada | All Shipping On Us 3/5 · US Delivery period: I hope you can have a real time tracking order. Yung ganun po sa shopee na bawat movement po is nasa app. And sana po mas mabilis po sa mindanao na delivery. Thank you.
  8. [R20] Lazada | All Shipping On Us 5/5 · US Super Easy & Convenient: I was initially sad that Amazon isn’t an option in Thailand until I came across Lazada. Shopping is so easy and delivery is fast. Love it!!!
  9. [R7] Lazada | All Shipping On Us 1/5 · US Moving forward: Update: Now this is a nightmare dealing with Lazada. So many promises to correct an order gone wrong. There was promise of replacement and nothing happened. The original item was days late and there was no real tracking information. The item received did not match the item listing description nor product photos, also in the listing. No manuals or warranty info. Included cable was d
  10. [R13] Lazada | All Shipping On Us 2/5 · US Nhận xét Lazada vs Shopee: Mình có mua một cái hộp bút màu nâu ở shopee, chất đẹp,màu ổn nhưng đến khi mua 1 cái(màu đen,độ dài giống) Lazada thì chất liệu đúng kiểu khác rõ rệt(hoàn toàn,đựng ít hơn cái màu nâu rất nhiều). Mik khuyên mọi người nên nghĩ trước khi mua. Cái màu đen hơn 65.000 nhưng cái màu nâu có năm mươi mấy thôi và một con capy nâu.
  11. [R16] Lazada | All Shipping On Us 1/5 · US Everything on here is fake!: Everything’s fake, the website is a mess, the customer service is a joke. These people are criminals
  12. [R19] Lazada | All Shipping On Us 1/5 · US Sells defective products, rejects refund request: I will never use Lazada again, they sell defective products and when I tried to return it their agent rejected the request. TERRIBLE platform and now I will have to dispute the credit card charge for a refund
  13. [R1] Lazada | All Shipping On Us 1/5 · US Shipper: Shipper hãm l giao hàng để ngoài cổng làm mất hàng của khách xong nói “em ship đơn cũng chỉ đc 3k thôi chị” thế tiền t trả đơn đó là lá mít à. Xong kêu từ h đ ship nữa để đơn tự hoàn về shop. Nhắt tin thì để con ai chat đ giải quyết đc j.
  14. [R9] Lazada | All Shipping On Us 3/5 · US Hãy hoàn tiền cho tôi: Tôi cần chuyển tiền từ lazrewards vào tài khoản ngân hàng, hôm trước tôi huỷ đơn hàng bị hoàn tiền vào lazrewards nhưng tôi muốn hoàn tiền vào tài khoản ngân hàng
  15. [R2] Lazada | All Shipping On Us 5/5 · US Laarni Peake: I have been a Lazada shopper for such a very long time now and I am very happy with Lazada. Very safe and convenient. Thank you Lazada! looking forward to more online shopping with you.
  16. [R15] Lazada | All Shipping On Us 3/5 · US Shipping is not free, difficult to get back to home, app freezes: I love Lazada and use it all the time. But shipping is very rarely free, even if the item ad says it is. You find out you actually have to spend a lot. Then it changes it in checkout to add some amount anyway sometimes. The only way to get back home is to hit the back button a million times. There’s no link to home from every pa
  17. [R21] Lazada | All Shipping On Us 3/5 · US Card Payments Issues: I’m from the U.S I have success and fail transactions when it comes to payment because some Merchants probably doesn’t accept my cards. Lazada should have better payment methods. I was going to visit and I need items sent to where I’m staying. Also I like to send surprise packages to my family but this issue is not making it happen for me /: I was happy that this is sim
  18. [R23] Lazada | All Shipping On Us 5/5 · US Оо best: Easy and quick
  19. [R10] Lazada | All Shipping On Us 1/5 · US Phí ship cao quá: .
  20. [R17] Lazada | All Shipping On Us 4/5 · US Need more assistance: Always better prices
  21. [R22] Lazada | All Shipping On Us 1/5 · US App có hiện tượng lừa đảo bằng giảm giá ảo: Tệ thật giảm giá ảo rồi tự huỷ đơn khách hàng.
  22. [R61] PedidosYa 1/5 · US Tiempo: Siempre que ordeno por pedido ya se demos hasta el doble o más del tiempo
  23. [R64] PedidosYa 2/5 · US No es confiable: Una hora y media y aun esperando. Me dice que esta demorado. Gracias !! No me habia dado cuenta
  24. [R67] PedidosYa 1/5 · US Envío retrasado: Más de 15 minutos esperando y no llega el pedido. Un desastre. Llegara frío todo.
  25. [R69] PedidosYa 3/5 · US Tiempos no reales: Últimamente los tiempos de entrega son de más de una hora para locales aún estén cerca… malísimo
  26. [R48] Lazada | All Shipping On Us 5/5 · US Crazy delivery rates: Before checkout, delivery ₱121. Clicking checkout, delivery ₱282. Everywhere you go, everything you even looked at follows you like tin cans tied to a wedding car. Every crazy account of Lazada and her spp, you can believe it. If i lived in a metro area, we’d say goodbye. but in province, I ain’t got a choice, and Lazada knows it.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store