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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

MyQuest for Patients vs M Health Fairview

MyQuest for Patients 4.7★ · Free to download 75
Winner MyQuest for Patients
M Health Fairview 4.5★ · Free to download 50

MyQuest for Patients is generally more reliable for core functions like scheduling and viewing results, despite some frustrating UI issues, while M Health Fairview suffers from significant technical problems and disorganization.

Full reviews: MyQuest for Patients · M Health Fairview

MyQuest for Patients offers a more consistent experience for scheduling appointments and accessing lab results, though users report issues with insurance input and login. M Health Fairview, while praised for some doctors, is plagued by app freezing, login problems, and difficulties with data access and communication.

Head to head

Features (Scheduling & Results) edge: MyQuest for PatientsR1R5R6R13
MyQuest for Patients MyQuest users appreciate the ability to easily schedule appointments and view lab results R5R14R44R55. However, some find the appointment scheduling process clunky, with issues like appointments becoming unavailable while filling out information, requiring re-entry R13R32R33R40. There are also complaints about not being able to get copies of test results R1 and limited morning appointment availability R6.
M Health Fairview M Health Fairview users value having all their information in one spot, including doctor visits, tests, results, and after-visit reports R71. However, scheduling appointments through the app is described as a pain, with some appointment types not available or requiring multiple steps . Users also report difficulty finding documents and sending direct emails to staff R61.
Ease of Use & UI tieR3R4R5R8
MyQuest for Patients MyQuest is described as easy to use and user-friendly by many R5R8, with some finding it easy to move from start to finish . However, a significant number of users find the UI inefficient, clunky, and not intuitive . Specific complaints include having to scroll to find appointment scheduling R3, difficulty with autofill for email addresses and personal info , and issues with insurance input fields R4.
M Health Fairview M Health Fairview is praised for being user-friendly and easy to navigate by some , with one user calling it the best for managing family appointments and information . Conversely, many users find the app confusing and cluttered , with difficulty finding features and navigating . There are also specific complaints about not being able to switch profiles easily and the app not expanding to full screen .
Reliability & Performance edge: MyQuest for PatientsR2R5R9R10
MyQuest for Patients MyQuest generally works as it should R2, with many positive comments about its effectiveness R5. However, users report frequent login problems, including saved passwords being rejected and needing to reset them repeatedly R43R53. Other issues include the app not opening R9, not recognizing zip codes R10, making appointments at the wrong facility , and giving error messages for results R34.
M Health Fairview M Health Fairview users report significant reliability issues, including the app constantly freezing after pressing anything R72, menus not working R73, and the app failing during virtual visits R78. There are also login difficulties, with passwords not registering and Face ID missing after updates . A major concern is that data input by patients is not visible to providers .
Price/Value tieR38R54R55R71
MyQuest for Patients Both apps are free to download. MyQuest users find the app convenient and helpful for managing their lab appointments and results, indicating good value for a free service R38R54R55.
M Health Fairview Both apps are free to download. M Health Fairview users appreciate the ability to access health information and communicate with doctors, suggesting value despite technical issues R71.
Support & Communication tieR34R36R61R69
MyQuest for Patients MyQuest users report issues with customer support, receiving generic responses when contacting them about problems like syncing ID with facial recognition R34. The in-app bot is also described as not helpful R36.
M Health Fairview M Health Fairview users find it extremely hard to contact a representative R61. There are complaints about disorganization in health results and communication, with patients having to ask if labs have been reviewed or when they will receive results R69. Users also find it hard to send messages to their doctor .
Pick MyQuest for Patients if

Pick MyQuest for Patients if you primarily need to schedule lab appointments and view test results, and are willing to navigate occasional UI quirks and potential login frustrations R5R14R44R53.

Pick M Health Fairview if

Pick M Health Fairview if you are an existing M Health Fairview patient who values having all your health information, including doctor visit reports and test results, in one place, and are comfortable dealing with frequent app freezing and login issues R71R72R73.

Evidence note: MyQuest for Patients has a significantly larger number of reviews (over 469,000) compared to M Health Fairview (466), providing a more robust dataset for MyQuest. The M Health Fairview reviews often conflate app issues with facility and staff experiences, which were filtered to focus on app functionality.

Frequently asked

Can I view my test results on MyQuest for Patients?
Yes, many users confirm that MyQuest for Patients allows you to view your laboratory results easily R14R44R55.
Are there issues with scheduling appointments on MyQuest for Patients?
Yes, while many find scheduling easy, some users report that appointments can become unavailable while filling out personal information, forcing them to re-enter all details multiple times R13R32R33R40.
Does M Health Fairview have problems with app performance?
Yes, M Health Fairview users frequently report that the app constantly freezes after interacting with any element, that menus do not work, and that the app can fail during virtual visits R72R73R78.
Is it easy to log in to MyQuest for Patients?
No, many users experience consistent login problems with MyQuest for Patients, including saved passwords being rejected and needing to reset them frequently R43R53.

What reviewers actually said

Built only from these 94 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] MyQuest for Patients 2/5 · US Tim: You can never get a copy of your test results
  2. [R5] MyQuest for Patients 5/5 · US very easy and effective. thanks quest diagnostic🙏: very easy and effective. thanks quest diagnostic🙏
  3. [R6] MyQuest for Patients 3/5 · US (: Not enough morning appointments available when I need them.
  4. [R13] MyQuest for Patients 1/5 · US Appointments scheduleing: Terrible need to reverse. Enter in personal info first then pick date time so it saves all info. Till i entered all the info the appointment got taken and i had to start over. This occured 3 times. Need to be able to change date and time without losing all the info i entered.
  5. [R3] MyQuest for Patients 3/5 · US It should be easier to make an appointment: Make an appointment should be the first thing you say schedule an appointment or something you shouldn’t have to scroll or go somewhere else to find it
  6. [R4] MyQuest for Patients 1/5 · US Problems with insurance: Having problems with inputting my insurance member ID#
  7. [R8] MyQuest for Patients 5/5 · US For anyone: Very easy.
  8. [R2] MyQuest for Patients 5/5 · US Works: Works as it should
  9. [R9] MyQuest for Patients 3/5 · US Difficulty opening app: Have tried to open app to schedule appointment but not working today 7/9/26!
  10. [R10] MyQuest for Patients 1/5 · US Zip code error: Your app does not recognize my actual zip code as belonging to my state
  11. [R38] MyQuest for Patients 5/5 · US Quest App: This app is great! It is very convenient for me.
  12. [R54] MyQuest for Patients 5/5 · US Schedule appt: Was very easy to do appt on my phone much easier than trying to log in to do appt in Walmart outside of Quest
  13. [R55] MyQuest for Patients 5/5 · US Easy to schedule: It allows you to schedule in advance and also view your results.
  14. [R71] M Health Fairview 5/5 · US Indispensable: Provides complete information from doctor visits, tests and results, and is indispensable for identifying providers, accessing after visit reports and communicating with dictors!
  15. [R34] MyQuest for Patients 2/5 · US Not great: I have not been able to get my results. The app keeps giving me error messages of not being able to sync my id with facial recognition. Contacted customer support multiple times, and i keep getting generic responses.
  16. [R36] MyQuest for Patients 3/5 · US Bot not helpful: Needs details
  17. [R61] M Health Fairview 1/5 · US Terrible customer service: Extremely hard to contact a representative, hard to find documents in the app. Terrible service in general. Facilities are also poorly maintained.
  18. [R69] M Health Fairview 3/5 · US Organization let downs: Although I like the doctors and nurses and assistants and reception people I’ve met, there seems to be total disorganization when it comes to my health results and communication. I shouldn’t have to be the one to ask if the labs have been reviewed or when someone is going to get back to me with results. And that’s what I’ve experienced.
  19. [R14] MyQuest for Patients 4/5 · US Easy to use: Once having an account it is very easy to make appointments & view laboratory results
  20. [R44] MyQuest for Patients 5/5 · US Easy appointments: The app is very easy to use and I love how I can check test results myself
  21. [R32] MyQuest for Patients 4/5 · US Problem: App does not let you know when apt time becomes unavailable while filling the questionnaire and then when trying to schedule another time all the information needs to be refilled again
  22. [R33] MyQuest for Patients 3/5 · US Horrible App: This ap needs work. I spent almost an hour trying to schedule an appointment. The ap would give toiled available, I would input my information and eventually it would say that the time was taken. Try another time. Problem is, I was forced to re-enter all of my information each time. This happened six times. I finally gave up to try another day, ehich worked. But, it had to be in the
  23. [R40] MyQuest for Patients 1/5 · US Appt Sched: By the time the info is filled out, the appt is no longer available, then rescheduling requires re-entering. Also, it doesn’t seem to know the format for MediCare acct numbers.
  24. [R72] M Health Fairview 2/5 · US Constantly freezes screen: Latest update makes everything freeze after I press anything; notifications, messages, upcoming appointments, lab results, everything. I’ve only encountered these problems this September. Sometimes works again after I turn off and on my phone, other times I have to completely close and reopen the app.
  25. [R73] M Health Fairview 5/5 · US Menus don’t work: When I tap “messages” and many other elements of the app, it’s like my screen is broken and I just can’t select or access big parts of the app. My phone is not the problem, this is not an issue with any other app.
  26. [R78] M Health Fairview 2/5 · US Disappointed: I finally get this app on my phone and get it to actually work up until I had a virtual visit with my doctor today. Not only did the app not do what I was told it would do but it was a complete failure according to my chart, I do not exist or invalid failure. Well, this app is an invalid failure.
  27. [R43] MyQuest for Patients 1/5 · US Logging in is hard for no reason: Updated password on the web site and can’t log in there and can’t log in here. Very stupid and very frustrating. Be better.
  28. [R53] MyQuest for Patients 1/5 · US Login nightmare for years: Review I have been using Quest Diagnostics for well over a decade, and the login experience has been consistently terrible. Almost every time I need the app, my saved password is suddenly rejected. I reset it, save the new password in Apple Passwords, log in successfully once or twice, and then the same saved password is rejected again. Because of this, I often have to

Synthesized from 94 recent App Store reviews · updated July 2026 · View on the App Store