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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

City Credit Union Mobile vs City of Boston Credit Union

City Credit Union Mobile 4.8★ · Free to download 40
Winner City of Boston Credit Union
City of Boston Credit Union 4.8★ · Free to download 70

City of Boston Credit Union Mobile (App B) is the better choice due to its more consistent functionality and recent positive updates, despite some initial login hurdles, while City Credit Union Mobile (App A) struggles with persistent bugs and missing basic features.

Full reviews: City Credit Union Mobile · City of Boston Credit Union

City of Boston Credit Union Mobile (App B) generally offers a more reliable experience with recent updates improving functionality and adding features like Face ID, though some users faced initial login issues. City Credit Union Mobile (App A) is plagued by frequent crashes, login problems, and a lack of essential banking features like running balances and consistent mobile deposit, leading to significant user frustration.

Head to head

Features edge: City of Boston Credit UnionR1R3R6R9
City Credit Union Mobile Users of City Credit Union Mobile frequently complain about missing basic features such as a daily running balance, pending transactions, and reliable alerts and notifications R6R9. There are also issues with mobile deposit functionality, with some users stating it no longer works or fails frequently R1R29. Zelle integration is also problematic, with glitches and charges for immediate transactions R3R13.
City of Boston Credit Union City of Boston Credit Union Mobile has received positive feedback for recent updates that improved its interface and added features like Face ID and access to credit cards R79R81. However, some users note that the app is still basic and lacks features like tap-to-pay for cards and easy external transfers R50. There's also a desire for direct Visa payments within the app .
Ease of Use edge: City of Boston Credit UnionR9R10R17R18
City Credit Union Mobile While some users find City Credit Union Mobile easy to use R17, many report significant usability issues. These include difficulty logging in, continuous loops after entering credentials, and Face ID not working R10. Users also dislike having to re-enter passwords for transfers and the removal of features like the calendar and calculator R9R18.
City of Boston Credit Union City of Boston Credit Union Mobile is generally considered convenient and user-friendly, especially for basic banking and immediate fund transfers R51. Recent updates have made it easier to use with Face ID R79R81. However, some users experienced issues with the app asking for security questions too often or logging out sessions frequently .
Reliability edge: City of Boston Credit UnionR4R7R10R12
City Credit Union Mobile City Credit Union Mobile has significant reliability issues, with frequent reports of the app not working, crashing, or giving error messages R4R7R12. Users often cannot view transactions, log in, or complete bill payments and transfers R4R10. Some updates have also rendered the app incompatible with older devices .
City of Boston Credit Union While City of Boston Credit Union Mobile has had some bugs, including occasional crashes and issues with biometric login , recent updates have addressed many problems, with users reporting the app is now working perfectly . Some users initially struggled to sign in after updates, receiving error messages or blank pages .
Price/Value edge: City of Boston Credit UnionR3R35R45R51
City Credit Union Mobile Both apps are free to download. City Credit Union Mobile users have reported issues with Zelle charging for immediate transactions R3 and incorrect balance information leading to overdraft fees R35, which negatively impacts the perceived value.
City of Boston Credit Union Both apps are free to download. City of Boston Credit Union Mobile users generally express satisfaction with the overall service and convenience, suggesting good value R45R51. However, some negative experiences with loan services and bill pay could detract from value for specific users .
Support tieR4R11R26R35
City Credit Union Mobile City Credit Union Mobile users report that customer service offered no solutions for app issues R4 and could not answer questions about the app because it's from a third party R35. However, some positive comments praise specific credit union employees for their helpfulness R11R26.
City of Boston Credit Union City of Boston Credit Union Mobile users have mixed experiences with support. While some praise employees for invaluable support, professionalism, and friendliness R45, others describe customer service as terrible or rude, especially regarding bill pay issues .
Pick City Credit Union Mobile if

Pick City Credit Union Mobile if you prioritize a simple interface for basic tasks and are willing to tolerate frequent bugs and missing features, or if you have positive experiences with their in-person credit union staff R11R17R26.

Pick City of Boston Credit Union if

Pick City of Boston Credit Union Mobile if you want an app that has received recent updates, offers biometric login (Face ID/fingerprint), and generally provides a more reliable experience for managing accounts and transferring funds, even if it requires an initial setup through a web browser R79R81.

Evidence note: The evidence for both apps is strong, with numerous reviews detailing specific issues and positive experiences across all dimensions. Recent updates for App B appear to have resolved many prior complaints, while App A continues to receive negative feedback on core functionality.

Frequently asked

Does City Credit Union Mobile support mobile check deposits?
No, many users report that mobile check deposit functionality is either no longer available or frequently fails on City Credit Union Mobile R1R29.
Can I use Face ID or fingerprint login with City of Boston Credit Union Mobile?
Yes, recent updates to City of Boston Credit Union Mobile have added Face ID and fingerprint authentication, making login more convenient for many users R79R81.
Do either of these apps show a running balance?
City Credit Union Mobile does not show a daily running balance, which is a common complaint among its users R6R9. The reviews for City of Boston Credit Union Mobile do not explicitly mention a running balance feature, but focus more on login and transfer capabilities.
Are there issues with Zelle on these apps?
City Credit Union Mobile has reported issues with Zelle, including glitches and charges for immediate transactions R3R13. City of Boston Credit Union Mobile users mention that their cards are not recognized by helpful transactional apps like Zelle, suggesting a lack of direct integration R50.

What reviewers actually said

Built only from these 90 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] City Credit Union Mobile 1/5 · US No longer able to deposit on mobile: With limited in person bank options, you would think that mobile deposit would be a feature that they offer, but unfortunately it no longer is
  2. [R3] City Credit Union Mobile 3/5 · US Zelle: Zelle always has a glitch and charges for immediate transactions. It’s annoying. I really wish they would fix that
  3. [R6] City Credit Union Mobile 3/5 · US Good but...: This is user friendly but missing some of the basics that other banks and credit unions offer and that’s the daily running balance. This is the main reason why I don’t give this higher stars. I have seen previous reviews by others asking for the same thing.....
  4. [R9] City Credit Union Mobile 3/5 · US Could provide more functionality: The app works with no glitches, which is great, but it would be nice to have more functionality such as alerts and notifications. There are no options to set notifications for low balance or deposits. I cannot see my running balance, which is the most basic of banking apps. I have to log in online to see this information. Also, I don’t understand the purpose of ma
  5. [R10] City Credit Union Mobile 1/5 · US Can’t Login: I have not been able to login to this app since it’s been created. The many updates they’ve done have not fixed it. Using iPhone 13 Pro. Enter username and p-word, provide a day use phone #, receive “successful” save notification, hit continue button, takes me back to the login page, process starts all over. A continuous loop. What’s happening? I can go online to the website login,
  6. [R17] City Credit Union Mobile 5/5 · US Very easy to use.: Good program. Thanks
  7. [R18] City Credit Union Mobile 3/5 · US Some improvements can be made: They should let you view your pending transactions on the app as well. You should also be able to exit the app and reenter the app with out having to type in your password again for a short period of time.
  8. [R4] City Credit Union Mobile 1/5 · US Disappointed: This app is terrible. I have tried updating it, uninstalling and reinstalling, nothing works. I try to look at my transactions and it gives me an error message and says to call. It’s been like that for the last week. Customer service gave no solutions besides updating. Never had an issue with any other banking app.
  9. [R7] City Credit Union Mobile 1/5 · US The app never works: The app never works!
  10. [R12] City Credit Union Mobile 3/5 · US app keeps crashing: my app from time to time wont open and it keeps saying its having connection issues but i have connection and my other apps work so i dont know whats the problem
  11. [R35] City Credit Union Mobile 1/5 · US This gives bad info: The balance provided is yours current not your available and caused me $300 in overdraft fees which the CU refused to refund. Cust serv cannot answer any questions abt the app because it's from a 3rd party. Very disappointed.
  12. [R45] City of Boston Credit Union 5/5 · US Excellent should be its name.: Please let me start by saying that this is the best credit union I have ever been a member of, and I must say I’ve been a member of two others in the past but the team always goes above and beyond, regardless of what it is, a simple request for a new/lost card or something more complex. Everyone is super professional and friendly. My favorite person there is John fr
  13. [R51] City of Boston Credit Union 5/5 · US Very convenient: I am pleased with the services offer, efficient and convenient!
  14. [R11] City Credit Union Mobile 5/5 · US Gainesville Special Agents: I am requesting a monetary raise in salary for Jennifer and Connie! They know everyone that steps up to window! They are very enthusiastic and very willing to help out!!
  15. [R26] City Credit Union Mobile 5/5 · US City Credit Union: Crystal Williams and her Colorado team are awesome.
  16. [R29] City Credit Union Mobile 2/5 · US Needs improvement: The mobile deposit function never works. Every time I try to deposit a check I get a notification that the deposit failed.
  17. [R79] City of Boston Credit Union 5/5 · US UPDATE LONG OVER DUE BUT DEFINITELY NEEDED: I’ve waited years and finally we get a nice update. Love the Face ID feature and new tweaks and look!
  18. [R81] City of Boston Credit Union 5/5 · US Love it: Finally able to do what other banks can do. So easy, you don’t have to remember usernames, passwords and security question. All I’m waiting for now is easy transferring between banks!
  19. [R13] City Credit Union Mobile 1/5 · US Zelle: Y’all need to fix this thing it’s been a month. You can’t send money when been requested from friend. It’s been almost a month now. In 2022 this shouldn’t be a problem. Every time I had to go on my computer ti get a simple task done
  20. [R50] City of Boston Credit Union 1/5 · US Alan: Cards don’t have tap to pay, AND is not recognized by any of these helpful transactional apps. Ex Zelle

Synthesized from 90 recent App Store reviews · updated July 2026 · View on the App Store