Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Jersey Mike's vs Starbucks

Jersey Mike's 4.9★ · Free to download 75
Winner Jersey Mike's
Starbucks 4.9★ · Free to download 60

Jersey Mike's app offers a more consistent and reliable ordering experience with a well-regarded rewards program, while Starbucks struggles with frequent app malfunctions and a less satisfying rewards system.

Full reviews: Jersey Mike's · Starbucks

Jersey Mike's app is praised for its ease of use, consistent ordering, and generous points system, despite some complaints about customization and pricing. Starbucks' app, while popular for mobile ordering, faces significant issues with reliability, payment processing, and a frequently criticized rewards program.

Head to head

Ease of Use & Reliability edge: Jersey Mike'sR2R23R24R25
Jersey Mike's Jersey Mike's app is generally considered easy to use, with users appreciating its convenience for ordering and finding locations R2. Orders are often on time and accurate R24. However, some users report issues with payment processing and the app clearing carts R25R23.
Starbucks Starbucks' app frequently suffers from reliability issues, including crashing, infinite loading, and payment processing errors R85. Many users report that mobile ordering is often unavailable or doesn't send orders to the store promptly R70.
Features & Customization tieR6R7R12R21
Jersey Mike's Users appreciate the ability to find nearby locations and place orders easily R2. However, some wish for more variety and customization options within the app, noting that certain items or modifications available in-store are not on the app R6R7R12. There are also complaints about not being able to delete old credit cards R21.
Starbucks Starbucks offers customization options for drinks , but users frequently find that specific toppings or drink modifications are missing from the app . The delivery feature is criticized for being poorly implemented and buggy . Users also desire options like requesting 'no lid' or 'tea bag on the side' .
Rewards Program & Value edge: Jersey Mike'sR4R5R9R10
Jersey Mike's Jersey Mike's has a generally well-regarded point system, with some users calling it 'generous' R5. However, other users feel the points earned are insufficient given the food prices, citing only 7 points for a $28 order R9. There are also complaints about the lack of coupons R4R10.
Starbucks Starbucks' rewards program is a major source of frustration. Users are disappointed with changes to the policy, including points expiring quickly R64R111 and the requirement to reload a minimum amount onto a card instead of directly paying for an order R79. The value of stars for free items is also questioned R115.
Customer Service & Order Accuracy edge: Jersey Mike'sR8R11R13R14
Jersey Mike's Many Jersey Mike's users praise the friendly and great staff, and accurate orders R8R11R14. However, some report missing items or incorrect orders R13. There's also a complaint about being unable to get issues fixed through the app .
Starbucks Starbucks customers frequently report issues with incorrect orders or drinks made wrong, with no clear option in the app for refunds or remakes . Delivery service is also criticized for spills and inadequate refunds . Some users have had unhelpful experiences with online support .
Pick Jersey Mike's if

You prioritize a reliable ordering experience and a straightforward rewards program, and value consistent food quality R2R5R24.

Pick Starbucks if

You are a dedicated Starbucks customer who frequently orders ahead and is willing to overlook occasional app glitches for the convenience of mobile ordering .

Evidence note: Starbucks has a significantly larger number of ratings, but recent reviews show a strong negative trend regarding app functionality and rewards. Jersey Mike's reviews are more consistently positive about the app experience, though some users express frustration with pricing and customization limitations.

Frequently asked

Does the Jersey Mike's app offer coupons or deals?
Users report that there are rarely any coupons available through the Jersey Mike's app, leading to dissatisfaction among some customers R4R10.
Can I customize my order extensively on the Jersey Mike's app?
While the Jersey Mike's app allows for some ordering, users note that customization options are limited compared to ordering in-store, with some specific items or modifications not available R6R7R12.
Are Starbucks rewards points worth it?
Many Starbucks users are disappointed with the current rewards program, citing that points expire too quickly and the system requires users to load a minimum amount onto a card rather than directly paying for an order, which some feel provides little benefit R64R79R111R115.
Why is the Starbucks app not working for some users?
Many Starbucks users report that the app frequently crashes, experiences infinite loading, or has issues with mobile ordering being unavailable or not sending orders to the store, especially on older iPhones or with poor internet connections R61R70R85R113.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Jersey Mike's 5/5 · US Consistency: I really have a good experience with apps when it comes a to ordering and traveling. I travel for lacrosse and no matter where I go I can use the app to find a place nearby and place the order without nearly any thought. I love that it’s so easy to use the find my location on the app. Then when I get there the food is constantly the same no surprises. Consistently consistent! I love i
  2. [R23] Jersey Mike's 1/5 · US Clearing Cart Quickly: I input my entire order and needed to wait 10 minutes to submit it. In less than 10 minutes, the app cleared out my cart entirely, causing me to have to enter it all over again. This isn’t a major issue, but it is annoying.
  3. [R24] Jersey Mike's 5/5 · US Jersey Mike’s: Fantastic app, order is always on time as promised. Good people service.
  4. [R25] Jersey Mike's 1/5 · US Didn’t work: Tried the app it doesn’t work. Gives an error code but everything is filled in. Sucks!
  5. [R6] Jersey Mike's 3/5 · US Can’t find chicken salad: Wanted chicken salad and it wasn’t on the app to order but there was a banner to promote it!
  6. [R7] Jersey Mike's 1/5 · US App: Need more variety in the app. Should be able to add other meats and take off certain meats.
  7. [R12] Jersey Mike's 3/5 · US Not easy to customize orders: Overall pretty good app but has limited customization options which I can have them apply if I order in store
  8. [R21] Jersey Mike's 1/5 · US Old credit cards: Why can’t I delete old credit cards and save new ones to the app? Very frustrating. (And if you can in fact do that, the process certainly is not clear.)
  9. [R4] Jersey Mike's 1/5 · US Coupons: There are never any coupons, so much for customer appreciation!
  10. [R5] Jersey Mike's 5/5 · US Point system is great: App is very convenient generous points on purchases 👍
  11. [R9] Jersey Mike's 3/5 · US Points: It would be nice to earn more points especially when the food is so expensive, only 7 points for a $28 order is not worth it
  12. [R10] Jersey Mike's 1/5 · US Not like it used to be: Raised prices, less meat, killed coupons. This place is going down hill.
  13. [R8] Jersey Mike's 5/5 · US Best Staff: Best staff around. Very friendly and great workers
  14. [R11] Jersey Mike's 5/5 · US Denton Jersey Mukes: Awesome crew- great food and service
  15. [R13] Jersey Mike's 1/5 · US Frustrating: While I truly enjoy the chicken salad, they don’t use a scoop at all to put it on your sandwich. They use a flat spatula. I flat out asked them to weigh it once. They couldn’t even tell me what it was supposed to weigh. I know what it’s supposed to weigh. The Beaumont location unfortunately just isn’t good for standards. You pay for extra cheese on the app, NEVER get it. EXTREMELY FRU
  16. [R14] Jersey Mike's 5/5 · US Great food: Great food , great service
  17. [R64] Starbucks 1/5 · US Reward Program: Very disappointed that Starbucks has changed their rewards policy. I’ve lost 300 stars because I haven’t used the app in 2 months. I feel like there should be a better way of doing this, stars should never expire considering the money was spent. Makes me not want to use the app. Especially after changing the 2x stars with pre loading a card. What’s the point of loading a card if I
  18. [R79] Starbucks 1/5 · US Just let me pay for my order: You shouldn’t have to add funds greater than your order. Just let me pay for my order like literally every other fast food app.
  19. [R111] Starbucks 1/5 · US Points Expire: Ridiculous how quickly points expire. Stupid you cannot load the exact amount of money on your card, who wants to add $20 to a Starbucks account (just providing free loan to Starbucks) None of the stores know how to make matcha or cold foam, emailed a complaint and even though I have pictures they wouldn't do anything about it because I wasn't given a receipt
  20. [R115] Starbucks 1/5 · US Buy 66.6 Drinks Get 1 Free: Buy 66.6 drinks get 1 free, literally! If your drink costs 3 dollars you will have to buy 66.6 drinks before you accumulate the 200 stars required for a free drink. Oh and they can sell ALL of your location history to third parties and nothing stopping them from selling your dietary habits to an insurance company. We live in that kind of dystopia.
  21. [R61] Starbucks 1/5 · US No longer works on older iPhones: No longer works on iPhone X with iOS 16, so won’t be purchasing coffee from Starbucks until I get a new phone in a few months.
  22. [R70] Starbucks 1/5 · US Too often: “Online ordering not available” This happens too often. And this is a day after i gave this particular store a sparkling review. 😏
  23. [R85] Starbucks 1/5 · US Crashes/infinite loading: Crashes if you try to open it without a good Internet connection. Can’t use it at the store anymore. Practically useless now. Update: not crashing now, but infinitely loading if there isn’t a good internet connection. Still useless.
  24. [R113] Starbucks 1/5 · US App not loading: Recently the Starbucks app stopped working. It was redownloaded and would not even open now. It seems like the app is upgraded geared towards a newer IOS. Whatever it was doing before was fine so not sure why the change.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store