ButterflyMX vs Google Chrome
Choose Google Chrome for a more reliable and feature-rich browsing experience.
While both apps have their strengths, Google Chrome offers a more stable and feature-rich experience compared to ButterflyMX, which suffers from reliability issues. Users appreciate Chrome's performance and security, while ButterflyMX's functionality is often hampered by bugs and poor customer service.
Head to head
you need a specialized app for building access and are willing to deal with potential issues.
you want a reliable and feature-rich web browsing experience.
Evidence note: ButterflyMX's reviews are heavily skewed by users experiencing significant issues, while Chrome's reviews reflect a broader user base with varying experiences.
Frequently asked
Which app is better for building access?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R12] ButterflyMX Generated delivery code never works: I live in an apartment complex. I only use the app for two things. To open common area doors, and to create visitor/delivery codes. The app opens doors just fine but the codes NEVER work.
- [R24] ButterflyMX Lacking Easy Features: The app is functional but it’s bare-bones. I’ve been using Butterfly MX since my community switched to this system about a year ago and there’s four areas I find lacking. First, it’s not possible to update a visitor pass to change the permissions of an existing pass. So if you have a landscaper that’s authorized to access the property on Thursdays, but their schedule chang
- [R10] ButterflyMX Terrible system with awful customer service.: The Butterly system is truly terrible. If you’re considering this for your building literally a padlock on the front door would be better. Concretely, the system is always down. We’ve had it for several months now and I almost never have an experience where it works on the first try. This week the whole system is down and the solution is to “use a pin”
- [R67] Google Chrome New Update: This new update is infuriating. I don’t want Gemini at the bottom of my page, or anywhere near me. I don’t want the search and tabs bars to be disjointed. The fact we cannot return Chrome to how it was before the update, or remove Gemini from our bar!, is awful. Please give us the option to return back to the previous version of Chrome.
- [R23] ButterflyMX Excellent App for Secure Access: I’ve had a great experience using ButterflyMX. The app is easy to use, reliable, and makes building access incredibly convenient. Being able to see visitors and grant access directly from my phone gives me peace of mind and saves a lot of time. The interface is clean, the video quality is good, and everything works smoothly. Highly recommended for anyone looking fo
- [R50] ButterflyMX T: Such an amazing app that is very easy to use.I would say its user friendly and it makes coming into my apartment so much easier
- [R71] Google Chrome I like it: It seems to be user friendly.
- [R104] Google Chrome Great: This is genuinely the best browser app I have ever witnessed
- [R43] ButterflyMX Not Dependable: My apartment complex has this service as the host of its entrance gates. The service has constantly down and up in the year and a half I’ve been here. You never know which gate to use and you ought to hope you don’t forget your key card because the app is not reliable, if you do you can very realistically be locked out of your complex. Something is wrong with their network, it has
- [R19] ButterflyMX Always an issue: Constantly having issues with this App. cant wait until i move so i no longer need it.
- [R87] Google Chrome Crash: Google Chrome “unexpectedly quits” a lot
- [R88] Google Chrome Keeps freezing: The app freezes when I exit it to reply to a text and then I swipe back to the app, it freezes and doesn’t want to work unless I close it completely and reopen it
- [R1] ButterflyMX This is yet another thing that doesn’t need to be an app.: I feel like the over convolution of an app that literally is just used to open. The door is bogus and childish. How is this any better than just giving people a key? Or heck a card with an NFC chip? I don’t care about this company enough to actually care more than this. Don’t waste your time or money on anything adjacent to this app. Goodb
- [R5] ButterflyMX FANTASTIC: I can leave my keys behind… And I can let visitors and friends in the building without leaving my apartment🙌🏽
- [R86] Google Chrome Google: One of the better browsers
- [R40] ButterflyMX Garbage app, garbage company: Awful company across the board. If you value customer service and quality products, find literally anyone else
- [R57] ButterflyMX Lack of Support in Chicago: My building’s butterfly system has been down for 6+ months. Anyone who hasn’t updated the app still has access but anyone with an updated phone/app doesn’t have access. The building has replaced the unit multiple times and the problem has not been resolved. Butterfly claims the issue is the building’s WiFi but why would the app still work for a couple users? The call fu
- [R109] Google Chrome Cutomer support: I was on phone for 3 hours to set up my ring camera. Two agents were a joke. After 2 hours guy said he would just may me a new camera. The one I had was new I was just trying to set up. I said no don’t you hang up on me I figured out how to make the camera work before they could what a joke. Train the dummies !!!
- [R103] Google Chrome Google Forms: I have a free version yet I’m being told I can’t turn on the free version for emails for my customers and they can’t put thier email in or fill out form without signing in to a google acct. I have to contact you because customer service for Google forms are not resolving this issue. People can’t fill out the form I created and it’s free. Please escalate to the appropriate department
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store