Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Telegram Messenger vs Instagram

Telegram Messenger 4.0★ · Free + IAP 55
Winner Instagram
Instagram 4.7★ · Free + IAP 70

Instagram is generally preferred for its community and ease of use, despite recent issues with AI features and account suspensions, while Telegram Messenger struggles with bugs, paywalls, and content moderation.

Instagram offers a vibrant community and is considered easy to use, though users are frustrated by new AI features, frequent ads, and account suspensions R73R79. Telegram Messenger, while appreciated for its core messaging, faces criticism for numerous bugs, a problematic support system, increasing paywalls, and issues with inappropriate content R12R13R7.

Head to head

Features tieR8R53R6R21
Telegram Messenger Telegram users appreciate its messaging capabilities but report issues with specific features like video messages ('кружки') being laggy or accelerated, and the global search bar not working R8R53R6. Some users also dislike the automatic camera swipe feature R21.
Instagram Instagram users generally love the app and its new features, but some are frustrated by the forced integration of AI chatbots and avatars, and the removal of features like autoscroll for Reels . There are also requests for better story prompts and the ability to edit carousel photos .
Ease of Use edge: InstagramR8R29R33R36
Telegram Messenger Telegram is described as a 'favorite messenger' and 'user friendly' by some R8R29. However, others report difficulties with basic functions like registration, login verification, and persistent bugs affecting typing and notifications R33R36R12.
Instagram Instagram is widely praised for being 'very easy to use' and 'great' for connecting people . However, some users experience glitches where the app stops opening or crashes after updates, and find the new filter setup for stories inconvenient .
Reliability tieR12R6R54R22
Telegram Messenger Telegram users frequently report bugs, including issues with AirPods repeating messages, autocorrect errors, non-functional search bars, and video glitches R12R6R54. Some also experience the app not loading or being blocked R22.
Instagram Instagram users report frequent glitches, such as notifications for non-existent messages, the bottom navigation bar disappearing, and the app crashing after updates . Many also complain about accounts being suspended or disabled for no reason R61R67R79.
Price/Value edge: InstagramR13R10R58R73
Telegram Messenger Telegram is increasingly seen as a 'paywall factory,' with users complaining about basic features like message translation being locked behind premium subscriptions and a general 'nickel-and-dime' approach R13. Some users in specific regions also report being charged to use the app R10R58.
Instagram Instagram is free with in-app purchases, but users are frustrated by the excessive number of ads, which can make up 33-50% of content, and the push for AI features they don't want R73.
Support tieR7R37R52R82
Telegram Messenger Telegram's support system is heavily criticized, with users calling it 'terrible' and reporting that their numbers were blocked instead of receiving help R7. Some also mention a lack of transparency when accounts are limited for alleged spam R37R52.
Instagram Instagram users express significant dissatisfaction with customer support, stating they have waited a week for help and that it's 'desperately needed' to speak to a human R82. Many accounts are suspended or disabled without clear reasons, and users struggle to get assistance R79.
Pick Telegram Messenger if

You prioritize a core messaging experience and are willing to overlook bugs and increasing premium features R29.

Pick Instagram if

You seek a broad social media platform for connecting with others, sharing content, and engaging with a community, despite frustrations with ads, AI, and account moderation .

Evidence note: Reviews for Telegram Messenger are more focused on technical issues, bugs, and monetization, while Instagram reviews highlight community, content, and issues with moderation and new feature integration. Both apps have significant complaints regarding support and account issues.

Frequently asked

Is Telegram Messenger free to use?
Telegram Messenger is free to download and use, but users report an increasing number of features being locked behind paywalls, and some users in specific regions like China and Ghana report being charged to use the app R13R10R58.
Why are Instagram accounts getting suspended?
Instagram accounts are frequently suspended or disabled, often for unclear reasons or due to AI reviews, leading to frustration and loss of user data R61R67R79R103.
Does Telegram Messenger have good customer support?
Telegram Messenger's support team is widely criticized by users as 'terrible,' with reports of numbers being blocked instead of receiving help and a lack of transparency regarding account limitations R7R37.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R8] Telegram Messenger 5/5 · US What's with the video messages? This is my favorite messenger, but the video messages have gotten much worse with the latest update. They used to be smooth, but now they seem sped up, and the front camera zoom is gone. Please fix it 🙏🏻 · translated
  2. [R53] Telegram Messenger 4/5 · US Video messages: Video messages work very poorly, they lag, freeze, and sometimes Telegram even crashes. · translated
  3. [R6] Telegram Messenger 3/5 · US Search bar ain’t working: I tried to use the the global search it doesn’t work anymore
  4. [R21] Telegram Messenger 3/5 · US Extremely inconvenient feature: I'm sure everyone hates swiping right on the main screen and having the camera pop up. I ask, I beg, I demand, and I cry for the ability to remove this function through settings. · translated
  5. [R29] Telegram Messenger 5/5 · US Perfect & user friendly: The best messenger ever
  6. [R33] Telegram Messenger 3/5 · US How to register: I can't register. · translated
  7. [R36] Telegram Messenger 3/5 · GB Please help: Hey I’m trying to verify but it doesn’t send me the code my number is correct and so is my country number I don’t understand
  8. [R12] Telegram Messenger 3/5 · US Has potential but is a buggy mess: Two longstanding bugs make this app downright unusable. 1. is that airpods announced messages are repeated over and over if not actioned. This is not how it works for other messaging apps btw. 2. is that autocorrect suggestions are auto-accepted on send but somehow the user input gets interspersed into the completion. Also not the case for other messaging apps. I
  9. [R54] Telegram Messenger 3/5 · GB Bad quality video: video glitches when recording video message The latest version of ios and telegram instaled Fix please
  10. [R22] Telegram Messenger 1/5 · US Doesn’t load onto my phone: Stopped working on my iPhone 16 Pro Max, white screen, that’s all. Then I deleted and have been trying to reload but it does not! Am I the only one? This is the only app that does this!
  11. [R13] Telegram Messenger 2/5 · US Telegram Is Turning Into a Paywall Factory: Telegram used to be a solid messaging app, but lately it feels like they’re charging for anything they can get away with. Basic features like message translation are now locked behind limits unless you pay, and the “free” translations run out almost immediately. It’s ridiculous watching a once‑great app nickel‑and‑dime users for features that were standa
  12. [R10] Telegram Messenger 1/5 · US Why does China charge a fee? · translated
  13. [R58] Telegram Messenger 1/5 · US Difficult in using telegram: Why should I pay before using telegram in Ghana
  14. [R73] Instagram 1/5 · US Way too many ads: Every 2-3 post is an ad. And the other one is an influencer selling you something. So that makes 33-50% of the content you see to be ads. Also the worst AI I have ever seen so far is the Meta AI. And now it’s in everything.
  15. [R7] Telegram Messenger 1/5 · US Support system: I havent seen such terrible support team in a long time. They just blocked my number when couldnt help.
  16. [R37] Telegram Messenger 1/5 · US Complaints: I received a temporary restriction for sending 'Hi' to a user. The Telegram bot decided the complaint was justified, even though my text contained no insults, spam, or any prohibited content. What's most upsetting isn't the restriction itself, but the lack of transparency. The user doesn't see what exactly was deemed a violation and is forced to appeal without understanding what they did wrong. · translated
  17. [R52] Telegram Messenger 1/5 · US Garage: My account has been limited because of “spam “ that I had absolutely nothing to do with because someone added me to a group chat that I had nothing to do with and apparently my account is permanently limited now with no way to remove the limitations so I am deleting this garbage app, I wish I could give it zero stars
  18. [R82] Instagram 1/5 · US Support sucks bad: I’ve been waiting for a week to get care minimum help. I am very unhappy with instagram.
  19. [R61] Instagram 1/5 · US Mass suspension: Instagram is a really amazing app but the mass suspension going on by the ai reviews is really concerning and frustrating. I got my ig account @au10entiko, perma suspended after it was doing amazing with reels and post. I was getting a lot of views and likes, and one day I get suspended for a reason that wasn’t even close to being true. I hope you resolve this issue, and I hope t
  20. [R67] Instagram 1/5 · US Stop banning for no reason: Dear instagram my account 5waystogettothapape got suspended but this is the 20th I been suspended. And this is wrongly m. I didn’t do nun.
  21. [R79] Instagram 1/5 · US They will suspend your account and won't tell you why: Had to finally delete the app after years of using and loving it because they suspended my account for absolutely NO reason! All my memories are GONE! including my PROM PICTURES!!!!!!! I'm incredibly disappointed and will never recommend this app to anybody unless they want to lose all their memories for zero reason
  22. [R103] Instagram 1/5 · US was a good app until yall banning for no reason: got my ip address banned can’t even sign into my account anymore because i got suspended for having multiple accounts on my email that i didn’t even use had the app for 4 years haven’t had one violation then boom my accounts are gone and i can’t use the app wth

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store