Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

Telegram Messenger

30
User verdict / 100 High confidence In trouble

Telegram Messenger is currently experiencing a significant negative trend due to widespread issues with account access, spam and illicit content, and numerous bugs, despite its historical reputation as a fast and secure messaging app.

4.0★ lifetime (273,828) Free + in-app purchases since 2013 by Telegram FZ-LLC updated 0.6 mo ago recent negative 63% 120 reviews across 4 regions
Account Access & Bans Spam & Illicit Content Performance & Bugs Premium & Paywalls UI/UX Changes
5★244
4★51
3★75
2★92
1★538
recent reviews across 4 regions, vs the 4.0★ lifetime average

Recent user reviews for Telegram Messenger highlight critical issues including account bans, login problems, and an influx of spam and inappropriate content, overshadowing its previously praised speed and security. Many users report being unable to access their accounts or facing unexpected charges, contributing to a sharp decline in recent sentiment compared to its lifetime rating.

What users like

  • Praised for being fast, secure, and user-friendly with unlimited cloud storage and powerful bot integrationsR105R27R69
  • Some users appreciate the removal of SMS fees, making education and communication easierR33

What users complain about

  • Many users are unable to log in, receive verification codes, or find their phone numbers banned without clear reasonsR10R20R24R55
  • Users report being asked to pay for the app or premium features, contradicting its 'Free' status and causing frustrationR3R12R34R43
  • Significant concerns about the presence of illicit content, scams, and predators, with inadequate moderation and supportR6R8R18R21
  • Frequent issues with notifications, including empty or missing alerts, and constant updatesR16R25R90R257
  • The app causes iPhones to overheat, especially when using video messagesR31R37
  • Numerous bugs are reported, including non-functional search bars, repeated AirPods announcements, autocorrect issues, and app crashesR11R15R32R36
  • Users complain about spam messages and accounts being limited or banned for 'spam' without clear justification or transparencyR1R2R9R51
  • Poor customer support, with users reporting unresponsiveness and difficulty resolving account issues or cancellationsR17R20R53
  • New UI changes, such as oversized stickers, video player design, and camera swipe, are disliked by many usersR39R50R86R311
  • Specific bugs on iPadOS include keyboard issues, crashes, and inability to select all foldersR100R358R379
  • Video messages and stories have quality issues, including lagging, freezing, and poor camera performanceR49R63R67R302
  • Privacy concerns are raised, with claims that privacy settings are ineffective and that the app notifies all phone contacts upon joiningR1R165

Latest update · v12.8.1

What the developer says changed (the verdict above weighs this against what reviewers report):

• Download Telegram on your Apple Watch. • Receive formatted texts from bots with dozens of markdown options. • Add AI admins to help moderate group chats. • Include links in poll options. • Open .md files directly in the Telegram Browser. • Control which links open in your preferred browser.

Recurring themes

Account Access & Bans negative
Many users are unable to log in, receive verification codes, or find their phone numbers banned, often without explanation. This prevents them from using the app or accessing important study materials.R10R20R22R24
Spam & Illicit Content negative
A significant number of reviews report issues with spam, scams, and the presence of explicit or illegal content, including child abuse material. Users feel the moderation is inadequate and that the app provides a platform for harmful activities.R1R6R8R9
Performance & Bugs negative
Users frequently report various bugs, including non-functional search bars, app crashes, overheating issues on iPhones, repeated AirPods announcements, and autocorrect problems. These issues significantly hinder the user experience.R11R15R31R32
Premium & Paywalls negative
Many users are frustrated by being asked to pay for the app or for features that were previously free, such as posting stories or accessing certain functionalities. This contradicts the app's 'Free' listing and leads to negative sentiment.R3R12R34R38
UI/UX Changes negative
Recent updates have introduced UI changes that many users dislike, such as oversized stickers, an inconvenient camera swipe feature, and a redesigned video player. These changes are perceived as downgrades that negatively impact usability.R39R49R50R86

Who it's for

Telegram Messenger is for users seeking a fast and secure messaging app with extensive cloud storage and bot integrations R105R27. It is not recommended for users who prioritize strong content moderation, reliable account access, or consistent performance on iOS devices, especially given the current influx of bugs, spam, and illicit content reports R6R8R10R31.

Evidence note: The recent reviews skew heavily negative, with many recurring complaints across different regions (e.g., US, GB, RU) regarding account issues, spam, and bugs. While some positive reviews exist, they are fewer and often generic, making the negative sentiment more prominent in the recent sample. The lifetime rating of 4.01 suggests a more positive historical perception, indicating a recent decline in user satisfaction.

Frequently asked

Why am I being asked to pay for Telegram?
Some users are reporting being asked to pay for the app or for features like posting stories, despite Telegram being listed as a free app, which is causing frustration R3R12R34.
Is Telegram safe from illicit content and scams?
Recent reviews indicate significant concerns about the presence of illicit content, scams, and predators on the platform, with users reporting inadequate moderation and difficulty in getting support for such issues R6R8R18R21.
Why is my Telegram app crashing or overheating?
Many users report that the Telegram app is experiencing frequent crashes and causing iPhones to overheat, particularly when using video messages R31R37R112R358.
Are there issues with Telegram notifications?
Yes, users frequently report issues with notifications, including receiving empty notifications, not receiving new message alerts, or the app constantly updating R16R25R90R257.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R105] 5/5 · US Fast, Secure & Highly Productive: The fastest, most secure messaging app available. Unlimited cloud storage and powerful bot integrations make it incredibly productive.
  2. [R27] 5/5 · US Perfect & user friendly: The best messenger ever
  3. [R69] 5/5 · US Best messenger!: Best messenger! · translated
  4. [R33] 5/5 · US Huge thank to telegram team: I don’t know if this massage will reach telegram team but I am really thanking you guys for making the sms fee free. in the last 6 month I was struggling with that fee because I was an student and it was difficult to reach the lessons and the exercises but making it free will make my life easy and my education also easy so thank youuuuu really much.
  5. [R10] 1/5 · US Your phone number is banned: I can’t sign in.I don’t know what happened.
  6. [R20] 1/5 · US No abre no funciona: La peor app que existe, cada vez que la descargo, me pide el número y me envía el código, pero cuando lo pongo; la app se cierra y así permanence siempre. No entiendo por que? Ya le escribo varias veces a soporte tecnico y nisiquiera por educación me responden!!!
  7. [R24] 2/5 · US Can’t receive phone code: The app was good but once I deleted and downloaded again and I can’t receive the code to login ? Why
  8. [R55] 1/5 · US Can't even sign up: Won't let you sign up. Don't even bother. Never sends the confirmation text and requires an email on top of a phone number.
  9. [R3] 1/5 · US ??: My telegram isn’t opening cause I’m being asked to pay something I don’t want to.
  10. [R12] 1/5 · US Difficult in using telegram: Why should I pay before using telegram in Ghana
  11. [R34] 1/5 · US Complain: Why are you asking me too pay for the app
  12. [R43] 1/5 · US Stupid: Asking for money
  13. [R6] 1/5 · US Predators: App for predators to share explicit content of abuse and rape videos. Telegram provides a platform for monsters to share unspeakable imagery with no concern for human beings. Telegram should be removed from the App Store, permanently. And all other app downloading platforms shame on you TELEGRAM. Should be included in the Epstein Files too… BOO. Tomato TOMATO.
  14. [R8] 2/5 · US Pedos use this: I got groomed on this app and I reported the guys account and email telegram to get it taken down but he got to keep his account and telegram didn’t do anything
  15. [R18] 1/5 · US L app: I got scammed on here by punchmadedev
  16. [R21] 1/5 · US y’all gotta get rid of ts app: Yes I WILL judge you if you unironically use telegram I have seen so many bad things and cp come from it they need to ban this app as well as tiktok
  17. [R16] 1/5 · US Notifications: Empty notifications keep coming endlessly, even with airplane mode on. The phone also gets very hot. · translated
  18. [R25] 3/5 · US Notifications.: When will stable notifications be restored?... · translated
  19. [R90] 5/5 · US No new message notifications: Strangely, I've stopped receiving new message notifications lately. Is this related to blockages? · translated
  20. [R257] 3/5 · GB Telegram: Won’t stop updating
  21. [R31] 1/5 · US Overheating issues: The app is good, however, I’m an active user of video messages, and when recording them, my iPhone literally gets as hot as a frying pan after just a couple of minutes! This has never happened on older versions before. Please fix the app. For now, I’m giving it 1 star because of the overheating issue, which should not be happening.
  22. [R37] 1/5 · US Overheating: My iPhone 15 pro max overheating when using telegram
  23. [R11] 3/5 · US Search bar ain’t working: I tried to use the the global search it doesn’t work anymore
  24. [R15] 2/5 · US Very glitchy: You can’t even talk to your friends on here I press their profile and nothing happens! Very glitchy
  25. [R32] 3/5 · US Has potential but is a buggy mess: Two longstanding bugs make this app downright unusable. 1. is that airpods announced messages are repeated over and over if not actioned. This is not how it works for other messaging apps btw. 2. is that autocorrect suggestions are auto-accepted on send but somehow the user input gets interspersed into the completion. Also not the case for other messaging apps. I
  26. [R36] 1/5 · US Terrible Terrible Terrible: This app is the worst messenger app out there. Absolute trash and unreliable. Do not use this as an alternative messenger service because you will miss important things. This app is an absolute joke. I was on a ship and needed this app to communicate with others. My entire trip was extremely difficult because the app won’t open. I have deleted them downloaded the and st
  27. [R1] 1/5 · US DO NOT USE! Privacy Settings Are A Lie!: I regret installing this garbage app more than anything else ever. It's a trojan horse! It's a Spam platform. I've been getting garbage and criminal spam since I made the mistake of putting my phone number on this app. The "privacy" settings are a total lie. How these scum got my phone number? This scummy app! This should be criminal!
  28. [R2] 1/5 · US Complaints: I received a temporary restriction for sending "Hi" to a user. The Telegram bot decided the complaint was justified, even though my text contained no insults, spam, or any prohibited content. What's most frustrating isn't the restriction itself, but the lack of transparency. The user doesn't see what was deemed a violation and has to appeal without understanding what they did wrong. · translated
  29. [R9] 1/5 · US Garage: My account has been limited because of “spam “ that I had absolutely nothing to do with because someone added me to a group chat that I had nothing to do with and apparently my account is permanently limited now with no way to remove the limitations so I am deleting this garbage app, I wish I could give it zero stars
  30. [R51] 1/5 · US Non responsive: FYI if you’re new and your first message is to botfather, they’ll ban you and then not respond to you ever when you ask for help.
  31. [R17] 1/5 · US Zero service: I couldn't cancel my messenger subscription. Money was debited, support doesn't respond, there's no one to call, customer convenience is simply non-existent. · translated
  32. [R53] 1/5 · US Scammers: I informed Telegram that my account was hacked. I have since learned from my family that nothing has been done by Telegram. Looking into it more online, this is not at all unusual and Telegram is known for being lackluster in stopping hackers and scammers. Also, when you try to report these issues to Telegram, their support team is a “volunteer support team” and issues take a long tim
  33. [R39] 1/5 · US Updates are terrible: Updates are getting worse and worse every time, this design is unbearable, developers stop messing up. · translated
  34. [R50] 3/5 · US Extremely inconvenient feature: I'm sure everyone hates the right swipe on the main screen that brings up the camera. Please, I beg, I demand, and I cry for the option to remove this function through settings. · translated
  35. [R86] 4/5 · US Stickers: The new sticker size is very inconvenient. They look disproportionately large and hinder normal communication. Please bring back the old size or add an option to switch between the old and new display!❤️ Please bring back the old sticker size or add an option to choose between the old and new sizes. The new oversized stickers look disproportionate and make chats less comfo · translated
  36. [R311] 3/5 · GB VideoPlayer: Bring back the normal video player. What imbecile decided that covering half the screen with huge circles was a great idea? Annoying. · translated
  37. [R100] 3/5 · US Bugs in the ipadOS version: There are a lot of bugs with the keyboard and typing experience with the ipadOS version.
  38. [R358] 3/5 · GB Latest Version Crashes on the iPad: Still OK on iPhone. Please fix! iPadOS 17.7.10 iOS 26.4.1 Telegram 12.6.2
  39. [R379] 3/5 · GB 10th folder is not selectable on ipadOS app: i can use my 10 folders on adroid app, but not on ipados app, where folder #10 popups folders limit warning and upsales premium
  40. [R49] 3/5 · US 0.5 camera: I beg you, remove the 0.5 camera and make it smooth like it was before, without lag. · translated
  41. [R63] 4/5 · US Circles: Circles work very poorly, they lag, freeze, and sometimes Telegram crashes completely. · translated
  42. [R67] 5/5 · US Question.: Hello, why is the front camera's smoothness in circles very good on an iPhone during power saving mode, but very choppy on the non-front camera? And also without power saving, the front camera's frequency worsens, while the non-front camera's frequency is better? · translated
  43. [R302] 3/5 · GB Bad quality video: video glitches when recording video message The latest version of ios and telegram instaled Fix please
  44. [R165] 3/5 · US App notified all my phone contacts: Usually when an app asks to add your phone contacts, one assumes it’s just adding them to the contact list in the app. This app sends a notification to all of them that I joined, w no warning to me that this would happen. If you want to avoid that, add your contacts manually
  45. [R22] 1/5 · US Please help me telegram !!: Please help me !! telegram my all the study materials are coming in telegram from my collage and my phone number is banned,so i am having so much problem related to same and now no misuse will happen from my side please help me my studies is been stucked.Please help me!
  46. [R38] 1/5 · US Morocco: Telegram doesn't want to work for me because it wants me to pay message fees, and I previously had an account with the same number 😢 · translated
  47. [R112] 5/5 · US App Keeps Crashing!: The Telegram app has bugs on iOS 16.7.16, After using the app for a while, it suddenly crashes and closes on my iPhone 8 Plus. Please fix this issue.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store