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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Jewel-Osco Deals & Delivery vs Safeway Deals & Delivery

Jewel-Osco Deals & Delivery 4.8★ · Free to download 65
Winner Safeway Deals & Delivery
Safeway Deals & Delivery 4.8★ · Free to download 70

While both apps offer similar features, Safeway Deals & Delivery has a slight edge due to fewer critical issues with app functionality and a more consistent user experience, despite both having challenges with in-store Wi-Fi and coupon clipping.

Full reviews: Jewel-Osco Deals & Delivery · Safeway Deals & Delivery

Both Jewel-Osco Deals & Delivery and Safeway Deals & Delivery offer digital coupons, rewards, and delivery/pickup options. Jewel-Osco users frequently report app crashes and poor in-store Wi-Fi, making coupon clipping difficult, while Safeway users also face app bugs and in-store connectivity issues, but their core functionality seems more reliable overall.

Head to head

Features & Deals tieR6R7R8R10
Jewel-Osco Deals & Delivery Jewel-Osco users appreciate the 'for U' deals, rewards, and weekly ads, finding them a great way to save money R8. However, many find the coupon clipping process tedious and unintuitive, wishing for a 'clip all' option R6R7R10. Some also note inconsistencies between digital coupons and sale papers .
Safeway Deals & Delivery Safeway users also value the weekly coupons, 'for U' deals, and point system for saving money . Similar to Jewel-Osco, some find the 'clip deals' function confusing and not prominently placed . There are complaints about the weekly ad not working after updates and coupons trickling in throughout the week .
Ease of Use & Reliability edge: Safeway Deals & DeliveryR1R3R9R10
Jewel-Osco Deals & Delivery Many Jewel-Osco users report frequent app crashes, freezing, and login issues, making the app unreliable R1. Users also struggle with poor in-store Wi-Fi, which hinders coupon clipping and overall app functionality while shopping R3R9R14. Navigation is sometimes described as not intuitive R10.
Safeway Deals & Delivery Safeway users also experience app bugs, slowness, and connectivity issues, particularly with the weekly ad and searching for items . In-store Wi-Fi is a common complaint, making it difficult to use the app for deals while shopping . Some find the interface cluttered and confusing .
Pickup & Delivery Service edge: Safeway Deals & DeliveryR22R30R31R34
Jewel-Osco Deals & Delivery Jewel-Osco users appreciate the convenience of pickup . However, there are significant complaints about the quality of produce and other items picked by shoppers, with items often being rotten or damaged R22R30. Delivery orders are frequently late or never show up, and customer service for these issues is often unhelpful R34. Inventory accuracy is also a problem, with items showing as in stock but not being available R31.
Safeway Deals & Delivery Safeway users find the app easy to use for ordering groceries for pickup . Some highlight excellent customer service for delivery . However, there are mentions of poor selection for meats and fresh vegetables with curbside pickup R87 and issues with produce quality R89.
Customer Support edge: Safeway Deals & DeliveryR1R24R34R43
Jewel-Osco Deals & Delivery Jewel-Osco users report that feedback and complaints are ignored R1. Customer service is described as awful for delivery issues, with no follow-up R34. The chat feature can freeze or not work R24. Some employees are helpful in-store R43.
Safeway Deals & Delivery Safeway users mention great customer service in-store and for delivery . However, some report issues with health rewards coupons not loading automatically, requiring manual deductions by managers .
Pick Jewel-Osco Deals & Delivery if

you prioritize a wide variety of deals and rewards and are willing to navigate a potentially buggy app and manual coupon clipping process, especially if you shop at Jewel-Osco stores with good in-person staff R8.

Pick Safeway Deals & Delivery if

you value a slightly more reliable app experience for managing deals and ordering pickup/delivery, even with some reported bugs and in-store Wi-Fi issues .

Evidence note: Both apps are free to download, so there's no free-vs-paid asymmetry. Both have a large volume of reviews, but recent negative reviews for both apps highlight ongoing technical issues, suggesting that the high lifetime ratings might not fully reflect the current user experience.

Frequently asked

Do these apps offer a 'clip all' coupon feature?
No, neither Jewel-Osco Deals & Delivery nor Safeway Deals & Delivery currently offer a 'clip all' coupon feature, with many users expressing frustration over the need to individually clip coupons to get deals R6R7R16R19.
Are there issues with in-store Wi-Fi for these apps?
Yes, both Jewel-Osco Deals & Delivery and Safeway Deals & Delivery users frequently report poor or non-existent in-store Wi-Fi, making it difficult to use the app to clip coupons or access deals while shopping R3R9R14R21.
How is the quality of produce for pickup/delivery orders?
Jewel-Osco users frequently report issues with the quality of produce and other items for pickup and delivery, often receiving rotten or visually damaged products R22R30. Safeway users also mention poor selection on meats and fresh vegetables for curbside pickup and sometimes receive overly green bananas R87R89.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R6] Jewel-Osco Deals & Delivery 3/5 · US No clippings: It would be great if we didn’t have to clip coupons in order to get it for the sale price
  2. [R7] Jewel-Osco Deals & Delivery 2/5 · US U coupons: Make it easier so u can just select all and avoid this horrible process
  3. [R8] Jewel-Osco Deals & Delivery 5/5 · US 10/10 love: Literally a lifesaver, meal planning, rewards, coupons. Love the weekly ads! Could use more recipes or something that populates recipes with your groceries in your cart. Love senior wednesdays in person, helps my momma out. Everyone’s wonderful at the Silvis and easy moline location. Thank you for everything you do.
  4. [R10] Jewel-Osco Deals & Delivery 1/5 · US Worst app ever: I like jewels but I detest this app. Coupons are a pain to find. Not very intuitive. It’s always causing issues. Please hire some compentent developers to run your app.
  5. [R1] Jewel-Osco Deals & Delivery 1/5 · US App constantly crashing: The app has been horrible as of late. My feedback and complaints are always ignored. I order for pickup at least once a week and lately, I have had issues with every single order. I’m trying to change the information for the person picking up and it does not send the email as directed. Then it doesn’t give me the option to change the car. Very frustrating. I’m just going t
  6. [R3] Jewel-Osco Deals & Delivery 3/5 · US Not sure how it has 4.8 stars: A mix of bad WiFi in the store, deals that can only be had with the digital coupons and and missing items in the app can seriously erode the in-store shopping experience. Everyone’s walking around with their phones, blocking items to get it to actually work. I’m afraid it also adds to the digital divide. I can’t imagine how many shoppers can’t take advantage of the d
  7. [R9] Jewel-Osco Deals & Delivery 3/5 · US WiFi: Love the app, but it never works when I’m in the store. Quality WiFi would be nice.
  8. [R22] Jewel-Osco Deals & Delivery 2/5 · US Produce: The 2 times I’ve ordered produce the products are literally rotten.
  9. [R30] Jewel-Osco Deals & Delivery 3/5 · US Online shopping experience: I love the convenience of shopping on the Jewel app. I do it often but lately I have been experiencing bad quality of product. We employees are shopping for customers they are picking out items that are rotten or going bad. They are not shopping like they would be for themselves. I normally don't complain about some of the issues but today took the cake Romaine lettuce
  10. [R31] Jewel-Osco Deals & Delivery 1/5 · US Poor inventory system: I’ve used the app a handful of times, and it never fails that when filtering items by “in stock” the items are not in stock. Today I was making an order of specific flavors of Gatorade and Monster, all items showed as in stock. I put the order in and it was getting shopped when Jewel called and said that they didn’t have any of my order in stock. It just seems crazy to me th
  11. [R34] Jewel-Osco Deals & Delivery 1/5 · US Unreliable: Maybe Jewel’s delivery service is better in other areas, but I consistently have issues with them. Lately, my order is almost always late. I’m still waiting for my delivery and it’s over an hour late. Customer service is awful as well. More than once, I’ve had an order literally never show up. I was told it would be delivered the next day, and the same thing will happen again. Never an
  12. [R24] Jewel-Osco Deals & Delivery 3/5 · US Chat feature: The chat feature only works if the shopper chats with you first and sometimes it freezes and doesn't work when your trying to respond it gets frustrating .. and some times the items in the sale paper(like fresh grilled chicken) is there but doesn't let you put in cart and buy it .. happens a bunch of times on items like salmon too.. that's frustrating
  13. [R43] Jewel-Osco Deals & Delivery 5/5 · US Appreciate your hard work: All the staff at the Stickney Jewel location have always been friendly, courteous, and very helpful every time. Many go out of their way to show you where items are or to see if there is stock in the back. New items are offered, while the same staples I use daily still remain. Meats and produce vegetables are always fresh. Couldn’t ask for a better store. And a special
  14. [R16] Jewel-Osco Deals & Delivery 1/5 · US Waist of time: In order to get discount have to look and click on each single coupon
  15. [R19] Jewel-Osco Deals & Delivery 1/5 · US Clipping digital coupons 👎: In order to get most deals at Jewel you now need to find that item in their app and clip a digital coupon. What year is this? Do the people on the business side of this decision actually shop for groceries themselves and experience this? This is such an awful turn of events that I stopped going to the Jewel that’s a 5 minute walk from my house :(
  16. [R14] Jewel-Osco Deals & Delivery 4/5 · US Clip it: I have trouble clipping in the store. I always clip from home, but sometimes I try in the store always needing to ask for help.
  17. [R21] Jewel-Osco Deals & Delivery 3/5 · US App is difficult: I always use the app for deals but when using it in store it’s a nightmare you barely get signal there, laggy. Plus idk why the new update took away where the isles are, to find items now I have to break my head to find each thing. Coupons are amazing I love it. Just the app needs some major fixes. Other than that good.
  18. [R87] Safeway Deals & Delivery 3/5 · US Food selection: Poor selection on meats and fresh vegetables when using curbside pickup
  19. [R89] Safeway Deals & Delivery 5/5 · US Bananas: They were way too green!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store