Jewel-Osco Deals & Delivery

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R4] 5/5 · US Great App with great deals!: Honestly a great well made app that is fast and useful!
2. [R5] 5/5 · US 10/10 love: Literally a lifesaver, meal planning, rewards, coupons. Love the weekly ads! Could use more recipes or something that populates recipes with your groceries in your cart. Love senior wednesdays in person, helps my momma out. Everyone’s wonderful at the Silvis and easy moline location. Thank you for everything you do.
3. [R7] 5/5 · US Clip coupons: I used to use another grocery app until my daughter-in-law told me about the jewel app. I have been using it ever since. I find so many deals with clipping coupons! So, don’t forget to clip the coupons and check out the weekly ad.
4. [R9] 5/5 · US App got me back!: The for U deals are amazing! It brought be back to shopping at Jewel
5. [R13] 5/5 · US Better: This app is better than I thought it would be. I’ve recently started going through the app at home prior to shopping rather than trying to clip things while shopping. This is a game changer and I do like the list that they compile. I can look over everything I clipped and actually check it off in the app as I shop!!!
6. [R21] 5/5 · US Great Deals: I have been saving a lot of money through the app and doing pick up, as a mom it’s very convenient for me to pick up my groceries and I get great digital coupons. The staff is always friendly and I get more for my buck then when I go inside to shop
7. [R47] 5/5 · US Love online shopping: Love that I can online shop and get so much discounts online this is amazing!
8. [R1] 5/5 · US Love jewels fruits: Great and fresh fruits
9. [R14] 5/5 · US Rewards: I have shopped at my Jewel for 28 years.changed. I shop for two households. I love the quality of your groceries and your staff is truly amazing thank you
10. [R23] 5/5 · US Appreciate your hard work: All the staff at the Stickney Jewel location have always been friendly, courteous, and very helpful every time. Many go out of their way to show you where items are or to see if there is stock in the back. New items are offered, while the same staples I use daily still remain. Meats and produce vegetables are always fresh. Couldn’t ask for a better store. And a special
11. [R45] 5/5 · US Loving Jewel: I have been shopping @jewel since I was growing up. Now at 57 still shopping at the store that has the best value and variety. The fruit is fresh and my grandson loves the selection of lunchmeat
12. [R2] 1/5 · US App constantly crashing: The app has been horrible as of late. My feedback and complaints are always ignored. I order for pickup at least once a week and lately, I have had issues with every single order. I’m trying to change the information for the person picking up and it does not send the email as directed. Then it doesn’t give me the option to change the car. Very frustrating. I’m just going t
13. [R33] 1/5 · US Nice app, except the DEAL selection: It’s a nice, easy to navigate app. Buttons are adequately sized. Unfortunately though, when I select the DEAL button at the bottom of the page, the screen will freeze and eventually the app will crash / close on its own. The DEAL option, at least on my device, is oddly not offering no access to coupon clipping. I received an email on 6/12/26 to contact Jewel. I
14. [R42] 1/5 · US App shuts down/crashes too much: Every time I open the app for the first time that day, it shuts down. I open it the second time, it works. This has been an issue for a couple of years. My iOS is up to date and this doesn’t happen on any other app. I had the WRONG HEALTH REWARDS COUPON logged in my account as app crashed, and customer service couldn’t/wouldn’t help to get this resolved.
15. [R43] 2/5 · US Crashes often and customer service chat doesn’t work: It’s just better to shop in person instead of using app. I used to do deliver pickup a lot, especially during COVID pandemic, though the app has gotten more buggy and crashes often. It also doesn’t work when on VPN and was told by customer service to use website version instead since it’s more secure. Attempted to and it’s still very buggy, so
16. [R6] 3/5 · US Not sure how it has 4.8 stars: A mix of bad WiFi in the store, deals that can only be had with the digital coupons and and missing items in the app can seriously erode the in-store shopping experience. Everyone’s walking around with their phones, blocking items to get it to actually work. I’m afraid it also adds to the digital divide. I can’t imagine how many shoppers can’t take advantage of the d
17. [R11] 2/5 · US U coupons: Make it easier so u can just select all and avoid this horrible process
18. [R12] 1/5 · US Worst app ever: I like jewels but I detest this app. Coupons are a pain to find. Not very intuitive. It’s always causing issues. Please hire some compentent developers to run your app.
19. [R16] 1/5 · US Waist of time: In order to get discount have to look and click on each single coupon
20. [R8] 4/5 · US Clip it: I have trouble clipping in the store. I always clip from home, but sometimes I try in the store always needing to ask for help.
21. [R36] 1/5 · US Time to find a new store: Jewel likes to make things especially difficult. To use this app you have to pre clip items because their stores conveniently do not have service. Then there are different types of ways you have to clip coupons. Some on the item and some on the sign. Either way, the prices rarely match up with the signage. Grocery shopping is already annoying so I won’t be adding this to
22. [R39] 3/5 · US WiFi: Love the app, but it never works when I’m in the store. Quality WiFi would be nice.
23. [R3] 1/5 · US So much plastic: I cannot believe how much plastic the grocery shoppers use, even though I have checked the box that says “bring your own bags.” They say they using their own plastic bags because of the weather… too cold in the winter and too hot in the summer… I find it ridiculous that they are putting things like bananas avocados cantaloupes and a single garlic clove in their own plastic bags. B
24. [R24] 2/5 · US Produce: The 2 times I’ve ordered produce the products are literally rotten.
25. [R30] 1/5 · US Poor inventory system: I’ve used the app a handful of times, and it never fails that when filtering items by “in stock” the items are not in stock. Today I was making an order of specific flavors of Gatorade and Monster, all items showed as in stock. I put the order in and it was getting shopped when Jewel called and said that they didn’t have any of my order in stock. It just seems crazy to me th
26. [R103] 3/5 · US Online shopping experience: I love the convenience of shopping on the Jewel app. I do it often but lately I have been experiencing bad quality of product. We employees are shopping for customers they are picking out items that are rotten or going bad. They are not shopping like they would be for themselves. I normally don't complain about some of the issues but today took the cake Romaine lettuce
27. [R32] 1/5 · US Terrible: Every time I use your app, I feel like I have lost more money and seen more ads. Then when I check out, I’m always left guessing based on how the discounts are applied or not applied at all. Makes me not want to shop at your store.. Last time I buy fruit. It was a container with a great price located next to it and I was charged double. I bought the $10 Carlo Rossi 4L of wine and lear
28. [R64] 1/5 · US Coupon Chaos: Too complex , coupons are cut, then go into a “list “ which you still must check off. Then when you get through paying for your items at the cashier, check if the coupon worked. I have had coupons not applied every time I shop. Then I have to go to customer service to get a refund. Plus Jewel prices are $1-$1.50 more than Meijer. Coupon cutting and scanning in store Needs to be made
29. [R72] 5/5 · US Jewel: ALWAS triple check the prices to make sure they honor the prices without charging way more
30. [R77] 1/5 · US Coupons regularly do not clip: Ever since I have used this app, I continuously have issues with coupons not clipping or syncing through my account. You need to constantly check to see if they work. Basically given up shopping here because of if.
31. [R31] 1/5 · US Unreliable: Maybe Jewel’s delivery service is better in other areas, but I consistently have issues with them. Lately, my order is almost always late. I’m still waiting for my delivery and it’s over an hour late. Customer service is awful as well. More than once, I’ve had an order literally never show up. I was told it would be delivered the next day, and the same thing will happen again. Never an
32. [R189] 3/5 · US Convenient but not reliable: Delivery is convenient but actually having the food delivered in your chosen delivery window is unreliable. My last delivery was 8 hours late. Also, I wonder if shoppers are teenagers as the fruit and vegetable selections and substitutions can be comical at times.
33. [R15] 1/5 · US Can’t log in: Great app and I love it when it works, but I haven’t been able to log in for a week now. I’ve tried deleting the app and reinstalling multiple times with no luck. I can log into my Jewel-Osco account on Instacart, but not Jewel’s app. Hopefully it’s fixed soon 😕
34. [R101] 3/5 · US Not Always Available: It’s a reasonable app as far as it goes, but every several months they experienced technical difficulties that last for several days and make the app unavailable. When it’s unavailable, you can’t use coupons add points can expire without notice.
35. [R229] 3/5 · US Use to be a 5 but now….: This app use to work on my phone perfectly but after updates it no longer works on my phone. Granted i have a pretty old iphone, but I don’t think that should matter. So it’s a hassle for me every time now to see the coupons and 2 use them.
36. [R19] 5/5 · US Great app. Save money, get rewarded NEEDS CLIP ALL OPTION for perfection: Jewel Osco is a great place to shop. For the app, it has extra savings and options to use rewards. Love the ability to choose how to use rewards!! The app would deserve 6 stars if it allowed a clip all coupons options on the deals for you.
37. [R29] 5/5 · US COUPON CLIPPING: I like my local Jewel store very much. But the grueling process of constantly “clipping” coupons individually is highly annoying and excruciatingly timeconsuming. (Unless I have missed something, I don’t believe there is any way to just press one button and clip all the coupons at once.)
38. [R35] 2/5 · US Don’t Make Me ‘Clip’!: As a member, I shouldn’t have to go through the hundreds of deals and clip each one individually to get the discount! Give it to me automatically or give me a Clip All button so I don’t have to waste time at home, or worse, in the store to clip the silly coupon!
39. [R44] 5/5 · US Button improvement: Need to make a clip all coupons button.
40. [R52] 1/5 · US App Freezes!!!: App freezes up, also the search bar is hiding under a window that can’t be closed. Your current Update made app unusable.
41. [R94] 2/5 · US Doesn’t work in store: This app used to be really helpful, but it rarely loads when I’m actually shopping in the store anymore. I can’t clip deals if the app won’t load. Also having to clip individual deals every time is time consuming. They should have an option to clip all deals. And they got rid of the feature that tells you which aisle a product is in. That feature was so useful! This app coul
42. [R96] 1/5 · US Unusable in store: The Jewel app is completely unusable in the store in 60440 zip code. It will not work on data and the wifi is useless as confirmed by employees. At Meijer I can easily use their app in their store, add coupons, search and locate items within the store, and even shop and scan my entire basket. Same at Target which is just a couple stores over. Jewel’s app is completely useless in