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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Jewel-Osco Deals & Delivery vs Vons Deals & Delivery

Jewel-Osco Deals & Delivery 4.8★ · Free to download 65
Winner Vons Deals & Delivery
Vons Deals & Delivery 4.8★ · Free to download 70

Vons Deals & Delivery has a slight edge over Jewel-Osco Deals & Delivery due to better overall app stability and fewer complaints about in-store WiFi issues, despite both apps sharing similar frustrations with coupon clipping and order fulfillment.

Full reviews: Jewel-Osco Deals & Delivery · Vons Deals & Delivery

Both Jewel-Osco and Vons apps offer deals and delivery, but users frequently report crashing, slow performance, and frustrating coupon clipping processes. Vons has a slight advantage with fewer recent complaints about app stability and in-store connectivity, though both struggle with accurate inventory and produce quality for delivery/pickup orders.

Head to head

App Stability & Performance edge: Vons Deals & DeliveryR1R13R40R48
Jewel-Osco Deals & Delivery Many Jewel-Osco users report the app constantly crashing, freezing, and being slow to load, especially when trying to access deals or in-store R1R40R48. Some users cannot log in or use features after updates R13.
Vons Deals & Delivery Vons users also experience frequent app crashes, freezing, and slow performance, particularly after recent updates . Some updates have rendered the app unusable for ordering or viewing deals .
Coupon & Deal Management tieR6R7R10R12
Jewel-Osco Deals & Delivery A major point of frustration for Jewel-Osco users is the need to individually 'clip' digital coupons for every deal, with no 'clip all' option R6R7. Users find it time-consuming, unintuitive, and difficult to find specific deals R10R12R44.
Vons Deals & Delivery Vons users similarly express frustration with the coupon clipping process, wishing for a 'clip all' button . Recent updates have made it harder to search for coupons by category, forcing users to scroll endlessly .
In-Store Experience & WiFi edge: Vons Deals & DeliveryR3R9R14R21
Jewel-Osco Deals & Delivery Jewel-Osco users frequently complain about poor or non-existent WiFi in stores, making it difficult to use the app for deals or shopping lists while physically present R3R9R14R21.
Vons Deals & Delivery Vons reviews do not specifically mention widespread in-store WiFi issues, though general app navigation and slowness can still hinder the in-store experience .
Order Accuracy & Product Quality (Delivery/Pickup) tieR1R22R30R31
Jewel-Osco Deals & Delivery Jewel-Osco users report issues with rotten produce, missing items, incorrect inventory listings, and being charged for undelivered items R22R30R31R33. Delivery orders are often late or never show up, with poor customer service follow-up R1.
Vons Deals & Delivery Vons users also experience problems with pickup and delivery orders, including missing items, rotten produce, and inventory discrepancies . Pricing issues at checkout are also noted .
User Interface & Navigation tieR8R10R15R21
Jewel-Osco Deals & Delivery Jewel-Osco's app is described as not intuitive, difficult to navigate, and needing work on customer friendliness R10R15R21. Some users appreciate the weekly ads and meal planning features R8.
Vons Deals & Delivery Vons users find the app hard to navigate, with too many pages and unintuitive information . A recent update removed category organization from the shopping cart, making it harder to track orders . However, some find it surprisingly fast and easy .
Pick Jewel-Osco Deals & Delivery if

you prioritize a wide range of digital coupons and rewards, and are willing to spend time clipping them individually, especially if you plan your shopping at home before going to the store R8.

Pick Vons Deals & Delivery if

you seek a slightly more stable app experience with fewer reported crashes and in-store connectivity issues, and value a generally positive customer service experience at the store level .

Evidence note: Both apps are free to download, and much of the negativity for both stems from friction with digital coupon systems and issues with online order fulfillment, which are common complaints across many grocery apps. The lifetime ratings are very similar, but recent reviews for both apps show a downward trend in satisfaction, particularly regarding app stability and coupon management.

Frequently asked

Do these apps offer a 'clip all' button for digital coupons?
No, neither Jewel-Osco Deals & Delivery nor Vons Deals & Delivery currently offer a 'clip all' button for digital coupons, requiring users to clip each coupon individually, which is a common point of frustration R6R7R42R49.
Are there issues with in-store WiFi for using the apps?
Yes, Jewel-Osco users frequently report poor or non-existent WiFi service within their stores, making it difficult to use the app for deals or shopping lists while shopping R3R9R21R44. Vons reviews do not highlight this as a widespread issue.
How reliable are delivery and pickup orders?
Both apps have reliability issues with delivery and pickup orders; users for both Jewel-Osco and Vons report problems with missing items, rotten produce, inaccurate inventory, and late or unfulfilled deliveries R22R30R31R33.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Jewel-Osco Deals & Delivery 1/5 · US App constantly crashing: The app has been horrible as of late. My feedback and complaints are always ignored. I order for pickup at least once a week and lately, I have had issues with every single order. I’m trying to change the information for the person picking up and it does not send the email as directed. Then it doesn’t give me the option to change the car. Very frustrating. I’m just going t
  2. [R13] Jewel-Osco Deals & Delivery 1/5 · US Can’t log in: Great app and I love it when it works, but I haven’t been able to log in for a week now. I’ve tried deleting the app and reinstalling multiple times with no luck. I can log into my Jewel-Osco account on Instacart, but not Jewel’s app. Hopefully it’s fixed soon 😕
  3. [R40] Jewel-Osco Deals & Delivery 1/5 · US Nice app, except the DEAL selection: It’s a nice, easy to navigate app. Buttons are adequately sized. Unfortunately though, when I select the DEAL button at the bottom of the page, the screen will freeze and eventually the app will crash / close on its own. The DEAL option, at least on my device, is oddly not offering no access to coupon clipping. I received an email on 6/12/26 to contact Jewel. I
  4. [R48] Jewel-Osco Deals & Delivery 1/5 · US App shuts down/crashes too much: Every time I open the app for the first time that day, it shuts down. I open it the second time, it works. This has been an issue for a couple of years. My iOS is up to date and this doesn’t happen on any other app. I had the WRONG HEALTH REWARDS COUPON logged in my account as app crashed, and customer service couldn’t/wouldn’t help to get this resolved.
  5. [R6] Jewel-Osco Deals & Delivery 3/5 · US No clippings: It would be great if we didn’t have to clip coupons in order to get it for the sale price
  6. [R7] Jewel-Osco Deals & Delivery 2/5 · US U coupons: Make it easier so u can just select all and avoid this horrible process
  7. [R10] Jewel-Osco Deals & Delivery 1/5 · US Worst app ever: I like jewels but I detest this app. Coupons are a pain to find. Not very intuitive. It’s always causing issues. Please hire some compentent developers to run your app.
  8. [R12] Jewel-Osco Deals & Delivery 3/5 · US Tech savvy ONLY to Save money.: You must be tech savvy to save money at Jewel. You CANNOT just take advantage of a sale , The customer must play with the APP with ridiculous digital coupons in order to save money. I shop regularly at Publix in FL during the winter months and the store sales are available to everyone. Not so at Jewel in the Mideast. The customer has to live on k for digital co
  9. [R3] Jewel-Osco Deals & Delivery 3/5 · US Not sure how it has 4.8 stars: A mix of bad WiFi in the store, deals that can only be had with the digital coupons and and missing items in the app can seriously erode the in-store shopping experience. Everyone’s walking around with their phones, blocking items to get it to actually work. I’m afraid it also adds to the digital divide. I can’t imagine how many shoppers can’t take advantage of the d
  10. [R9] Jewel-Osco Deals & Delivery 3/5 · US WiFi: Love the app, but it never works when I’m in the store. Quality WiFi would be nice.
  11. [R14] Jewel-Osco Deals & Delivery 4/5 · US Clip it: I have trouble clipping in the store. I always clip from home, but sometimes I try in the store always needing to ask for help.
  12. [R21] Jewel-Osco Deals & Delivery 3/5 · US App is difficult: I always use the app for deals but when using it in store it’s a nightmare you barely get signal there, laggy. Plus idk why the new update took away where the isles are, to find items now I have to break my head to find each thing. Coupons are amazing I love it. Just the app needs some major fixes. Other than that good.
  13. [R22] Jewel-Osco Deals & Delivery 2/5 · US Produce: The 2 times I’ve ordered produce the products are literally rotten.
  14. [R30] Jewel-Osco Deals & Delivery 3/5 · US Online shopping experience: I love the convenience of shopping on the Jewel app. I do it often but lately I have been experiencing bad quality of product. We employees are shopping for customers they are picking out items that are rotten or going bad. They are not shopping like they would be for themselves. I normally don't complain about some of the issues but today took the cake Romaine lettuce
  15. [R31] Jewel-Osco Deals & Delivery 1/5 · US Poor inventory system: I’ve used the app a handful of times, and it never fails that when filtering items by “in stock” the items are not in stock. Today I was making an order of specific flavors of Gatorade and Monster, all items showed as in stock. I put the order in and it was getting shopped when Jewel called and said that they didn’t have any of my order in stock. It just seems crazy to me th
  16. [R8] Jewel-Osco Deals & Delivery 5/5 · US 10/10 love: Literally a lifesaver, meal planning, rewards, coupons. Love the weekly ads! Could use more recipes or something that populates recipes with your groceries in your cart. Love senior wednesdays in person, helps my momma out. Everyone’s wonderful at the Silvis and easy moline location. Thank you for everything you do.
  17. [R15] Jewel-Osco Deals & Delivery 3/5 · US When it works properly it's great!: I hope the App navigation can be tweaked up for a friendlier in store experience.
  18. [R42] Jewel-Osco Deals & Delivery 2/5 · US Don’t Make Me ‘Clip’!: As a member, I shouldn’t have to go through the hundreds of deals and clip each one individually to get the discount! Give it to me automatically or give me a Clip All button so I don’t have to waste time at home, or worse, in the store to clip the silly coupon!
  19. [R49] Jewel-Osco Deals & Delivery 5/5 · US COUPON CLIPPING: I like my local Jewel store very much. But the grueling process of constantly “clipping” coupons individually is highly annoying and excruciatingly timeconsuming. (Unless I have missed something, I don’t believe there is any way to just press one button and clip all the coupons at once.)
  20. [R44] Jewel-Osco Deals & Delivery 1/5 · US Time to find a new store: Jewel likes to make things especially difficult. To use this app you have to pre clip items because their stores conveniently do not have service. Then there are different types of ways you have to clip coupons. Some on the item and some on the sign. Either way, the prices rarely match up with the signage. Grocery shopping is already annoying so I won’t be adding this to
  21. [R33] Jewel-Osco Deals & Delivery 3/5 · US Fresh groceries: All food items don’t get delivered but customer is still charged

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store