CommunityAmerica Credit Union vs America First Credit Union

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] CommunityAmerica Credit Union 1/5 · US Too many bugs: Last update required to login multiple times. The current app won’t open the keyboard. This app is clunky and never smooth.
2. [R3] CommunityAmerica Credit Union 3/5 · US App closes out after putting in password: Have to have this app because it's my bank but it's very frustrating that my app closes every single time I put in my password and enter, just immediately kicks me out of the app. It's a fine app besides this bug.
3. [R6] CommunityAmerica Credit Union 3/5 · US Crashes: Over the last month starting in June I tried to open the app and it crashes. Sometimes two or three times before it will finally open.
4. [R16] CommunityAmerica Credit Union 1/5 · US Keeps closing: The apps keeps closing without fully opening. Enter login information then immediately closes. You have to try 3-7 times before it actually opens. Please fix this. It has been doing this for months. It does the same to my son that has a different phone and different wireless carrier
5. [R5] CommunityAmerica Credit Union 5/5 · US Just works!: A shockingly well functioning and straightforward-to-use financial app. There’s a few menus where you can tell the app is actually loading in website content but otherwise most of the interactions are simple and fast.
6. [R35] CommunityAmerica Credit Union 5/5 · US Simply good: Easy to use, convenient and reliable to send make and receive payments
7. [R61] America First Credit Union 1/5 · US Garbage: Difficult to navigate and won’t read checks that I’m trying to deposit.
8. [R2] CommunityAmerica Credit Union 4/5 · US Community America App: Sometimes the app crashes on me, where I’ll have to login four times before it stays open. In addition, Citi takes a little too long to pull the amount that we paid on the app. It takes three business days for it to reflect on my bank account. Outside of that, I Thank Citi for its services.
9. [R4] CommunityAmerica Credit Union 1/5 · US Credit card alerts: Still not getting transaction notifications on my iPhone 16. Was hoping the new update would fix it, but sadly no. I know the developers are aware. When will a fix come?
10. [R36] CommunityAmerica Credit Union 3/5 · US Missing something: I LOVE this bank, but I wish the app supported live push notifications! It has everything but that! Whereas anytime a charge is made to one of your accounts the app notifies you on phone via push notification. I don’t understand why prepaid card apps will do that but actual bank apps won’t. The app crashes at times when you try logging into it, so then you have to make a second
11. [R40] CommunityAmerica Credit Union 1/5 · US Constant crashes and no notifications.: Used to be great but now it crashes multiple times before you can log in and most importantly I don't receive push notifications about my credit/debit card usage. I find myself using other credit cards for that reason. There hasn't been an update for two months, iOS updated at least twice in the same time. All my other credit card apps work normally. Fix thi
12. [R39] CommunityAmerica Credit Union 3/5 · US App was working great on my old iPhone. But: until recently Started out that it would bring it up, but it would close it down and then you’d bring it up again and it would close it down. I called Community America. They said we’ll just just remove it and then load it again so I did that it did the same thing opened it up and then closed it. This needs to be fixed
13. [R42] CommunityAmerica Credit Union 3/5 · US Love CACU: Love the bank but the app keeps force closing every time I put my password in, I can’t figure out how to contact support
14. [R75] America First Credit Union 3/5 · US Transfers: Why can’t I transfer funds within my account. I used to be able to do that. I spoke with AFC but they couldn’t help. Help please
15. [R105] America First Credit Union 1/5 · US Terrible: Terrible app, terrible customer service, terrible all around. Made an account, consistently not allowed to login. Try calling their “amazing customer service” I keep hearing so much about, and I’m on hold for ever. Which I can understand not being their fault, but as soon as it’s finally my turn, they just hang up on me cause they don’t want to do their jobs. Not even a hello, as soon as
16. [R63] America First Credit Union 3/5 · US Great App Minus the Bugs: I never had problems on android, but there are some bugs on the iOS version it seems. Logging in is always a hassle as usually Face ID doesn’t work, and gets disabled quite often.
17. [R70] America First Credit Union 1/5 · US Difficult to use: Not supported in locations where military travels. 3/30 Biometrics login stopped working so I have to use credentials every time I open the app. It’s difficult to find account numbers. There’s no distinction between my wife’s card and mine. It’s unclear if utilizing location on the card/app would prevent one of us from using the card since I’m traveling to the conflicted side of
18. [R83] America First Credit Union 1/5 · US Great when it works: I dread using the app as I balance my checkbook for the app usually forgets my password by saying the token has expired. It then deletes my password from my stored passwords, and like today, my wife is shopping and cannot send me the password or the access code. It just stinks because it happens monthly. You would think an app would work for longe r than a month.
19. [R111] America First Credit Union 1/5 · US App doesn’t let me log in: I CONSTANTLY have to update my password or it doesn’t recognize my Face ID. I have to constantly type my password, wait for a code just to look at my account. Making payments is also a pain. Once I’m done with my loan I will no longer bank just because this stupid app is frustrating