CommunityAmerica Credit Union

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R16] 5/5 · US Just works!: A shockingly well functioning and straightforward-to-use financial app. There’s a few menus where you can tell the app is actually loading in website content but otherwise most of the interactions are simple and fast.
2. [R36] 5/5 · US Simply good: Easy to use, convenient and reliable to send make and receive payments
3. [R93] 5/5 · US Love: I have been a customer for years now and I love it. The app makes banking so easy. I usually don’t even need to go into a branch. The few times I have everyone has been so nice and helpful.
4. [R126] 5/5 · US Convenient: I am really happy with my banking relationship with CACU. The convenience and ease of doing business with them makes life a little more easygoing and that is a nice thing.
5. [R25] 5/5 · US Amazing bank!: Great people and a great credit union
6. [R31] 5/5 · US Great service: Love this bank and the care they give us. Only thing I might suggest is lowering the overdraft fee. Other banks allow a grace allowance for overdrafts with no fee. They just charge a small fee when it’s repaid when the next deposit hits. That might be a great option for ppl these days in this economy. That would really show understanding and flexibility. But that’s just a suggestion
7. [R35] 5/5 · US Awesome: By far the best banking experience that I’ve ever had. Will never use another bank again. Thank you!
8. [R108] 5/5 · US Best Credit Union in Kansas City!: We've been members since 1974 and have never changed. CACU has helped us navigate home loans, investments. They have always been knowledgeable, professional, but most of all, caring.
9. [R190] 3/5 · US Card transaction view crashes: The necessary basic functions of the app work, including mobile check deposit and account management, but the newer ability to view transactions from your associated cards seems to constantly crash while attempting to display transactions.
10. [R1] 1/5 · US Too many bugs: Last update required to login multiple times. The current app won’t open the keyboard. This app is clunky and never smooth.
11. [R3] 4/5 · US Community America App: Sometimes the app crashes on me, where I’ll have to login four times before it stays open. In addition, Citi takes a little too long to pull the amount that we paid on the app. It takes three business days for it to reflect on my bank account. Outside of that, I Thank Citi for its services.
12. [R4] 2/5 · US App Now Crashes All The Time: This used to be a solid app; now it crashes upon login all the time (sometimes multiple times attempting to login)
13. [R7] 1/5 · US Keeps closing: The apps keeps closing without fully opening. Enter login information then immediately closes. You have to try 3-7 times before it actually opens. Please fix this. It has been doing this for months. It does the same to my son that has a different phone and different wireless carrier
14. [R2] 1/5 · US Credit card alerts: Still not getting transaction notifications on my iPhone 16. Was hoping the new update would fix it, but sadly no. I know the developers are aware. When will a fix come?
15. [R20] 1/5 · US Constant crashes and no notifications.: Used to be great but now it crashes multiple times before you can log in and most importantly I don't receive push notifications about my credit/debit card usage. I find myself using other credit cards for that reason. There hasn't been an update for two months, iOS updated at least twice in the same time. All my other credit card apps work normally. Fix thi
16. [R67] 1/5 · US No Push Notifications & Constant Crashing: I used to get push notifications for transactions on my card, but those recently stopped working. I followed all of the steps re-register my primary device and reset notifications. Nothing worked. Now I’m stuck with getting email notifications instead. In addition, the app constantly crashes when trying to login. Please fix both of these issues!
17. [R83] 3/5 · US Missing something: I LOVE this bank, but I wish the app supported live push notifications! It has everything but that! Whereas anytime a charge is made to one of your accounts the app notifies you on phone via push notification. I don’t understand why prepaid card apps will do that but actual bank apps won’t. The app crashes at times when you try logging into it, so then you have to make a second
18. [R212] 3/5 · US Where’s the Widget???: The Home Screen widget was very helpful and I can quickly access my account info immediately. Now it’s gone and it’s caused an inconvenience, please bring it back!
19. [R219] 3/5 · US No widgets after iOS 18: I love the app and this bank. Unfortunately, since updating to iOS 18, the CACU widget has disappeared from my phone with no obvious way to restore it. I’m talking about the little box that would give you a summary of all your accounts. If that functionality could be restored, this app would be pretty much perfect!
20. [R229] 3/5 · US Bill pay moved: I generally love the app however a recent update moved bill pay button to additional options instead of it being on main screen. I do not use investment and would prefer that is not on the screen. So, suggest making it a preference to reorganize the buttons by user. Thanks!
21. [R231] 3/5 · US They decided to go backward a bit..: You still cannot access your statements from the app, only the website. They have also removed the bill pay option as part of the tool bar on the first/opening page and replaced it with an investments option. Grr, I have used that option multiple times a month for years! Now I have to jump through extra hoops- very aggravating and a totally unnecessary move.
22. [R187] 3/5 · US Zelle: Every time I try to open the Zelle option, it crashes. I used to be able to send my husband mortgage through Zelle because he has a different bank, but the past few months I haven't been able to. Anyone else having this problem?
23. [R44] 1/5 · US Your app isn’t great: It takes a really long time for transfers and payments to post especially over the weekends. If I make a payment to anything I want it removed from my balance immediately to know how much money I have in my account. I’m honestly really considering changing banks because your services kind of suck.
24. [R117] 5/5 · US Accounts update: Why do it take a long time for my accounts to update? I literally over drafts almost every other day because of it. I be thinking I have the money when I don't.
25. [R29] 3/5 · US S.O.C.K.S.: The app keeps asking me for a rating and every time it does they get one less star. Every time I try to login it boots me 3x then on the 4th I usually get in. I don’t mind this financial institution for their member services but their app leaves much to be desired.
26. [R37] 1/5 · US Annoying: Continually asking me for a review is extremely annoying
27. [R38] 5/5 · US App review: App is great but I don’t need to give it five stars everytime I go online.
28. [R41] 5/5 · US Great: Why every time I open this app it want to me rate an write a review, I’ve done that an still asks me to rate an write a reviews
29. [R8] 3/5 · US App closes out after putting in password: Have to have this app because it's my bank but it's very frustrating that my app closes every single time I put in my password and enter, just immediately kicks me out of the app. It's a fine app besides this bug.
30. [R9] 1/5 · US App keeps crashing: It takes several times before I’m able to successfully open the app because as soon as I log in, it looks like it’s loading and then crashes. It’s been like this for months, and it hasn’t been fixed.