Shaw’s Deals & Delivery vs Sam's Club Shopping & Delivery
Sam's Club Shopping & Delivery generally offers a more reliable and convenient experience, especially with its popular Scan & Go feature, while Shaw's Deals & Delivery struggles with consistent app functionality and coupon redemption.
Sam's Club Shopping & Delivery provides a strong user experience with features like Scan & Go and reliable delivery, despite some stock and payment issues. Shaw's Deals & Delivery, while offering good deals, is plagued by frequent app crashes, coupon problems, and inventory shortages, leading to a frustrating user experience.
Head to head
You frequently shop at Shaw's and are willing to navigate a less reliable app experience to access their specific deals, especially if you value the in-store staff's customer service R8.
Evidence note: Both apps have a significant number of negative reviews related to core functionality, indicating ongoing issues despite high lifetime ratings. The free-to-download nature means many users are likely experiencing friction with the digital coupon and delivery systems.
Frequently asked
Do these apps offer delivery services?
Are there issues with coupons or deals in the Shaw's app?
Does Sam's Club offer a 'Scan & Go' feature?
Are there problems with out-of-stock items for either app?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R4] Shaw’s Deals & Delivery Junk app: Absolutely the worst grocery experience I’ve ever encountered. Can’t get anywhere in the app. Try to go in as guest, brings me to location. Give it a location and it brings me back to login. Continue as guest and repeat. Somebody was sleeping creating this app and there was no QA. useless.
- [R10] Shaw’s Deals & Delivery Constant location requests: For some reason, this app has to ask you for your location every single time you open it even though you have already specified your store and where you want to order from in your account, they still need your location undoubtably to sell your location data to other people
- [R11] Shaw’s Deals & Delivery Search partially broken: This is a helpful app, but search has not been functioning normally. More than half of my searches go to the “thinking” screen, and never produce results. The only way out is to force-quit the app. Also, when typing in the search bar no suggested results appear. This is happening on both WiFi and cell connections.
- [R16] Shaw’s Deals & Delivery App has not worked for a week on my iPhone: This app is driving me crazy. I try to sign in (either both phone # and email address) anf it says the app isn’t working: try again later. Please define “later.” How do I get digital coupons when this happens?
- [R1] Shaw’s Deals & Delivery Terrible: Everytime i try to use this app instore to “clip coupons” i end up feeling like an absolute idiot as the clerk attempts and fails to assist me. I will once again be deleting this useless app. Probably wont go to shaws for a while. Thankfully the people behind me in line expressed the exact same complaint when I apologized for holding up the lind.
- [R7] Shaw’s Deals & Delivery Prices: Your prices are outrageous on a lot of things, I only shop here when I have too since Walmart has everything you have without crazy fluctuating prices on items. Soon enough I’ll just stop coming to dues and do all my shopping at Walmart
- [R13] Shaw’s Deals & Delivery Coupon failed: This has happened many times before. Coupons often don't work because of minor differences in the product description, and sometimes they don't work even when the descriptions are exactly the same. The most frustrating part is the amount of time you have to spend dealing with the issue. Their staff often make excuses and then ask whether you still want to proceed with the purchase.
- [R14] Shaw’s Deals & Delivery High prices!!: If you look at how much money I spent in years past at Shaws you will see that the money I spent more recently is far less! Your prices are too high. Just thought I’d let you know.!!
- [R3] Shaw’s Deals & Delivery Online orders are going wrong: I got all support and it went to the app, but no support page. I have been using there app to shop since 2021 and I have never had an issue with any of those orders. Now, I have had 2 issues. A few weeks ago, items were missing and I had someone else’s items. Today, I got all my items, but received someone else’s order too! I have a small fridge and cannot fit a
- [R8] Shaw’s Deals & Delivery Made my day when I wasn’t feeling well: Everything is always fresh and the employees are so very kind and courteous helping to get my bags in the car and there were only a few items that were unavailable. When you’re not feeling well shopping this way is a godsend.
- [R15] Shaw’s Deals & Delivery Needs ability to chat with shopper: There needs to be the ability to chat with the shopper at all times, not just when an item is out of stock or substituted.
- [R28] Shaw’s Deals & Delivery Very Frustrating: After struggling to submit the Online Order, I went to the Shaw’s store for pickup. The Check In process was also difficult to navigate but I did finally manage to receive the order. When I got home I found that I was given rotten, inedible produce. Now, the Online Refund Form is not functioning. This App is more problematic than it’s worth.
- [R6] Shaw’s Deals & Delivery Stock up sale items please: Please have enough sale items in stock for customers. I have experience sales item ran out on Sundays. (providing Sunday is the 3rd day of the sales, sales start on Fridays.) Management could offer substitution for sale items instead of issuing rain checks which only good for 30 days but sale items aren’t back in stock yet sometimes. (Maybe think about no expiration on
- [R9] Shaw’s Deals & Delivery Awful: Half the products are not available or something went wrong or contact us. Terrible app
- [R25] Shaw’s Deals & Delivery Great app; all stores run out of food! Within 2 days!: The app is great, for people who are into it. Less great for tech-naive elderly who can’t benefit from any of the coupons, which is pretty sad given the price of groceries. Issue: every location always runs out of products on sale in the circular. Literally the same items go on sale every other week or two. Yet somehow, they always run out o
- [R26] Shaw’s Deals & Delivery Lack of Inventory: You advertise so many sales & yet the inventory is too quickly depleted and it’s only Tuesday!Example: Signature Pizza Marguerita and Lighthouse brand Dehydrated Garlic! I order that garlic directly from Lighthouse now.
- [R12] Shaw’s Deals & Delivery Prices: Many times I am overcharged. It’s frustrating.
- [R27] Shaw’s Deals & Delivery Can’t edit the tip amount: This app works well but they put a tip amount in for you and they don’t let you edit it, although it says it’s optional. It’s automatically added to your order with no way to edit it. There is an edit button, but it doesn’t work.
- [R53] Shaw’s Deals & Delivery Misleading “Discounts”: Please check your receipts after check out. Even after diligently “clipping” coupons in the app and carefully selecting items in-store, my family and I are frequently not given the supposed discounts offered in the app, and frequently have to ask for a refund before we leave the store (if customer service is open). Employees do their best to rectify the situation, but this
- [R64] Sam's Club Shopping & Delivery Fraud: Won’t let you check out using your EBT.
- [R32] Shaw’s Deals & Delivery Convenient & Helpful: On days I’m either feeling rushed for time or aren’t feeling up to shopping, this service is awesome as well as convenient & helpful & store shoppers have exceeded my expectations. Thank you.
- [R41] Shaw’s Deals & Delivery Shaw’s Delivery: Buying at Shaw’s is always a very pleasant experience and the staff continue to help and respect my choices regarding what I choose to order. I highly recommend!!!
- [R80] Sam's Club Shopping & Delivery Happy Member: I’m so glad to be a club member, I finally get to take advantage of the free delivery service. Now that I’m not able to go shopping in person, this service has come in handy and so convenient. Thank you
- [R21] Shaw’s Deals & Delivery Using points and “deals”: A lot of the time it is hard to find the coupon for the deals. Also I don’t like how it’s very limited now using your points
- [R71] Sam's Club Shopping & Delivery Greatest Move By Sam's Ever: Scan and Go as well as curbside pickup are the greatest thing Sam's has ever done! Efficient, Convenient and for customers who buy a lot frequently such an Economical time saver! Thank You! Well Done!
- [R83] Sam's Club Shopping & Delivery Love scan and go.: In and out. No waiting at checkout line
- [R104] Sam's Club Shopping & Delivery Grateful: Sam’s works hard to provide our favorite brands at a great price. Cost per serving is better than buying at local grocery store. Convenience of the “Self Scan App” is by far the most convenient option for me. In & Out!
- [R112] Sam's Club Shopping & Delivery Scan and Go: I’m loving this option
- [R70] Sam's Club Shopping & Delivery Never in stock!!: I constantly place orders for various items that show in stock but they are never able to be shipped. They are available to choose for shipping and yet 7 of the items I chose say unavailable for shipping. Why doesn’t Sam’s club have a more up to date ordering system so that you don’t have the option to sit and look at items that aren’t even available. It is very frustrating.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store