Shaw’s Deals & Delivery

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R2] 5/5 · US Love Healthy points: I love this shaws app much more especially this healthy points. It makes me being more active and shop healthy foods often. Thanks a lot for this option.
2. [R9] 5/5 · US Love it: I love my deals
3. [R16] 5/5 · US Great deals: Deals are the best in Falmouth
4. [R26] 5/5 · US Only App I’ve ever reviewed when it annoyingly asks me: The shaws app is the best app on the planet. Best deals ever. 5/5 stars.
5. [R3] 5/5 · US Made my day when I wasn’t feeling well: Everything is always fresh and the employees are so very kind and courteous helping to get my bags in the car and there were only a few items that were unavailable. When you’re not feeling well shopping this way is a godsend.
6. [R8] 5/5 · US So helpful: What a great way to shop
7. [R19] 5/5 · US Convenient & Helpful: On days I’m either feeling rushed for time or aren’t feeling up to shopping, this service is awesome as well as convenient & helpful & store shoppers have exceeded my expectations. Thank you.
8. [R21] 5/5 · US Shopping: I love the pick up. Store clerks are all really polite and attentive always with a smile on there face. I’ve had some issues with the product shopping but if you call they fix it right away. Management is on point. Love Shaws
9. [R1] 5/5 · US Pharmacy amazing: My dr had to talk to Jerry about my meds and getting them in from a different pharmacy because it’s a harder med to find. Jerry has gone above and beyond. And she said Jerry is the best pharmacist she’s had the pleasure of dealing with. Keep up the good work.
10. [R23] 5/5 · US Shaw’s Delivery: Buying at Shaw’s is always a very pleasant experience and the staff continue to help and respect my choices regarding what I choose to order. I highly recommend!!!
11. [R10] 1/5 · US Junk app: Absolutely the worst grocery experience I’ve ever encountered. Can’t get anywhere in the app. Try to go in as guest, brings me to location. Give it a location and it brings me back to login. Continue as guest and repeat. Somebody was sleeping creating this app and there was no QA. useless.
12. [R17] 1/5 · US App has not worked for a week on my iPhone: This app is driving me crazy. I try to sign in (either both phone # and email address) anf it says the app isn’t working: try again later. Please define “later.” How do I get digital coupons when this happens?
13. [R20] 3/5 · US Awful: Half the products are not available or something went wrong or contact us. Terrible app
14. [R28] 1/5 · US App closes: If you can’t provide an OLDER VERSION AND OR A LINK TO A WEB APP FOR SHAWS PLEASE FIND SOMEONE CAPABLE . This is a poor performance issue that will be addressed shortly Last chance to make things right FOR THE THOUSANDS OF SHAWS CUSTOMERS!!! Yes YOUR POSITIONS ARE IN THE GRINDER.
15. [R7] 1/5 · US Terrible: Everytime i try to use this app instore to “clip coupons” i end up feeling like an absolute idiot as the clerk attempts and fails to assist me. I will once again be deleting this useless app. Probably wont go to shaws for a while. Thankfully the people behind me in line expressed the exact same complaint when I apologized for holding up the lind.
16. [R15] 2/5 · US Coupon failed: This has happened many times before. Coupons often don't work because of minor differences in the product description, and sometimes they don't work even when the descriptions are exactly the same. The most frustrating part is the amount of time you have to spend dealing with the issue. Their staff often make excuses and then ask whether you still want to proceed with the purchase.
17. [R27] 4/5 · US Love/Hate it: I do and don’t like the app. I’ve inadvertently missed a digital coupon and missed out on the deal. I’d rather the sale price was just given without a digital coupon
18. [R54] 1/5 · US Misleading “Discounts”: Please check your receipts after check out. Even after diligently “clipping” coupons in the app and carefully selecting items in-store, my family and I are frequently not given the supposed discounts offered in the app, and frequently have to ask for a refund before we leave the store (if customer service is open). Employees do their best to rectify the situation, but this
19. [R13] 3/5 · US Online orders are going wrong: I got all support and it went to the app, but no support page. I have been using there app to shop since 2021 and I have never had an issue with any of those orders. Now, I have had 2 issues. A few weeks ago, items were missing and I had someone else’s items. Today, I got all my items, but received someone else’s order too! I have a small fridge and cannot fit a
20. [R35] 2/5 · US Very Frustrating: After struggling to submit the Online Order, I went to the Shaw’s store for pickup. The Check In process was also difficult to navigate but I did finally manage to receive the order. When I got home I found that I was given rotten, inedible produce. Now, the Online Refund Form is not functioning. This App is more problematic than it’s worth.
21. [R39] 5/5 · US Concerns: I don’t appreciate purchasing produce only to find moldy Strawberries! I should get a refund from my last delivery order!!
22. [R63] 2/5 · US Good prices BAD SERVICE: Shaws prices and deals are great, they don’t have the markups that Instacart has BUT their customer service is awful & Instacarts service is FAR SUPERIOR … for the 4th time now I got a notification my order was being shopped and then the app shows nothing happening and then all of a sudden, all at once I get notifications that my order has been shopped, out for delivery &
23. [R4] 4/5 · US Search partially broken: This is a helpful app, but search has not been functioning normally. More than half of my searches go to the “thinking” screen, and never produce results. The only way out is to force-quit the app. Also, when typing in the search bar no suggested results appear. This is happening on both WiFi and cell connections.
24. [R68] 2/5 · US What changed: Not sure what is going on with the app but the store aisle function hasn’t been working properly for over 2 weeks now. I leave my list in the store aisle mode and normally it shows everything in the correct aisles. A couple weeks ago I noticed it wasn’t showing any frozen aisles. Now it’s only showing produce and dairy! It shows 15 items (just the amount, not the items) at top bu
25. [R125] 1/5 · US Shaws sale app: Very hard to find sale items!!! You must type in products exactly as they are documented in sales flyer ie not avocados. You must type in has avocados. Very frustrating I end up giving up and going to stop and shop Make it user friendly
26. [R24] 2/5 · US Confusing!: Found this confusing Then discovered I could scan but even that was confusing and took me a long time to shop
27. [R70] 1/5 · US Absolutely hate this/ hard to navigate: You should be able to clip all coupons at once. I feel this app is confusing, I think I clip coupons and then when I get to the register and sign in, they are not clipped. Extremely frustrating and makes me choose another supermarket (Market Basket)!
28. [R73] 3/5 · US Using points and “deals”: A lot of the time it is hard to find the coupon for the deals. Also I don’t like how it’s very limited now using your points
29. [R76] 1/5 · US If this were 2010….: SO many problems - doesn’t anyone notice? First, once you’ve bought something, it can NEVER be deleted from the ‘buy again’ list so even if you got sick from it, there it is, again every time. Second, what is the scrolling’s problem? Scroll down a few items in your lists and the screen just jumps ahead 2 or more times. This is SO poorly done. Third, even when items are listed
30. [R14] 4/5 · US Lack of Inventory: You advertise so many sales & yet the inventory is too quickly depleted and it’s only Tuesday!Example: Signature Pizza Marguerita and Lighthouse brand Dehydrated Garlic! I order that garlic directly from Lighthouse now.
31. [R18] 3/5 · US Stock up sale items please: Please have enough sale items in stock for customers. I have experience sales item ran out on Sundays. (providing Sunday is the 3rd day of the sales, sales start on Fridays.) Management could offer substitution for sale items instead of issuing rain checks which only good for 30 days but sale items aren’t back in stock yet sometimes. (Maybe think about no expiration on
32. [R32] 2/5 · US Great app; all stores run out of food! Within 2 days!: The app is great, for people who are into it. Less great for tech-naive elderly who can’t benefit from any of the coupons, which is pretty sad given the price of groceries. Issue: every location always runs out of products on sale in the circular. Literally the same items go on sale every other week or two. Yet somehow, they always run out o
33. [R5] 5/5 · US High prices!!: If you look at how much money I spent in years past at Shaws you will see that the money I spent more recently is far less! Your prices are too high. Just thought I’d let you know.!!
34. [R11] 1/5 · US Prices: Your prices are outrageous on a lot of things, I only shop here when I have too since Walmart has everything you have without crazy fluctuating prices on items. Soon enough I’ll just stop coming to dues and do all my shopping at Walmart
35. [R169] 3/5 · US Digital coupons NEVER work: Shaws in Hillsborough is the only grocery store in town. There prices I feel are kinda high, on certain things. They have the market cornered. Every time I use the app to clip coupons, they never work. I was told by a few employees that the registers don’t pick them up, I’m thinking then it’s time for new ones! When I clip a coupon I am at the service desk. Many times I
36. [R94] 3/5 · US Could do without the app: Would PREFER LOWER PRICES JUST BY ENTERING PHONE NUMBER AT STORE. Not having to check items off in app! Thank you.
37. [R12] 1/5 · US Constant location requests: For some reason, this app has to ask you for your location every single time you open it even though you have already specified your store and where you want to order from in your account, they still need your location undoubtably to sell your location data to other people
38. [R42] 1/5 · US App doesn’t work anymore.: Worked fine for years until the last update in May of 26. Now it just crashes upon launch.
39. [R34] 5/5 · US Amazing app: I love this app so much. Helps with my coupons and savings from the store. Easy to use, straightforward, and quick. No hassle!
40. [R30] 5/5 · US Savings: I love all the sales that you have. Having the app really saves me money!!
41. [R71] 5/5 · US Digital Coupons!: I love how far we have come with apps and coupons. Being digital allows me to cut coupons when I find convenient and then I just punch in my number at the register. Let the savings hit!
42. [R52] 5/5 · US Delivery: Signed up for delivery was on time and everything arrived fresh. Very happy that I have delivery
43. [R55] 5/5 · US Love it!: It is so easy to order online! I have reverted a bunch of friends to do it and they are surprised how easy it is. Whether I go in to shop or order online everything is great. It is always clean and stocked. The employees are some of the nicest people. Thank you.
44. [R45] 1/5 · US Won’t open!: Doesn’t load anymore since last update. iPhone 7 with iOS 15.8.8, Shaw’s app update 5/16/26.
45. [R161] 1/5 · US Last update: 10/7/25 new update. Still the same as below. Freezes. Can’t use it. Is the iPhone X not compatible anymore? App Freezes when tapping for you deals on iPhone X (iOS up to date) 8/8/25 last update. Still doesn’t open first try. And now when it opens it freezes and can’t use. Basically can’t use this app at all now. Please fix it. 3/28/25 still doesn’t open 1st try. Takes 2 211/15/2
46. [R178] 1/5 · US app freezes up: This app use to work, now it just freezes up, same with Star and Albertsons apps. Can't even open up account on phone at Shaw's. Com Frustrating!!!!