Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Arrowhead Mobile Banking vs Fifth Third

Arrowhead Mobile Banking 4.9★ · Free to download 75
Winner Arrowhead Mobile Banking
Fifth Third 4.8★ · Free to download 50

Arrowhead Mobile Banking generally offers a more reliable and user-friendly experience for core banking tasks, despite some issues with Zelle and mobile deposits, while Fifth Third struggles with frequent login problems and a less intuitive interface.

Full reviews: Arrowhead Mobile Banking · Fifth Third

Arrowhead Mobile Banking is praised for its ease of navigation and instant transfers, though some users report issues with Zelle and mobile deposits. Fifth Third, despite its larger user base, faces significant criticism for login failures, poor UI after updates, and frustrating customer service.

Head to head

Ease of Use & UI Design edge: Arrowhead Mobile BankingR2R5R9R11
Arrowhead Mobile Banking Many Arrowhead users find the app easy to navigate and user-friendly, appreciating its straightforward approach to banking tasks R2R11. However, some criticize the UI as cluttered, slow, and poorly designed, with a persistent chat bubble getting in the way R5R9.
Fifth Third Fifth Third users are divided, with some calling the app easy to use and navigate . However, a significant number describe the app as awful, confusing, and difficult to use, especially after updates R5.
Reliability & Performance tieR1R4R5R7
Arrowhead Mobile Banking Arrowhead users report frequent issues with the app being broken, slow, glitchy, and crashing R1R4R7R10. Many complain about persistent login problems, including Face ID not working and having to re-enter credentials repeatedly R4R5R10.
Fifth Third Fifth Third also suffers from significant reliability problems, with users unable to log in after updates . Some report the app not working at all or critical information missing .
Features & Functionality edge: Arrowhead Mobile BankingR2R5R6R13
Arrowhead Mobile Banking Arrowhead users praise instant transfers R2 and convenient mobile check deposits when they work . However, mobile deposit is a frequent pain point, often failing even with good lighting R13R15R25. Zelle functionality is consistently criticized for being difficult, a maze, slow, kicking users out, or not working at all R6R22R29R33. Users also desire easier switching between joint accounts and better ATM location features R5.
Fifth Third Fifth Third users report issues with Zelle having low daily limits and the inability to transfer money after midnight . Mortgage payment functionality is a major problem, with users finding it complicated or impossible after updates . Some users miss features like a running balance or pending payment visibility , and critical information like credit card due dates or payment confirmation numbers are sometimes missing .
Customer Support & Service edge: Arrowhead Mobile BankingR10R13R21R31
Arrowhead Mobile Banking Arrowhead users appreciate the in-person and phone support when issues arise R13R37. However, the in-app chat feature is sometimes hard to find or navigate away from R10. Password resets often require calling support due to app difficulties R21R31.
Fifth Third Fifth Third receives strong criticism for its customer service, with users describing it as terrible, unhelpful, and rushed . Some report being charged for services they didn't request, like expedited card delivery .
Price & Value edge: Arrowhead Mobile BankingR8R20R26R37
Arrowhead Mobile Banking Arrowhead users generally express satisfaction with the overall banking experience and services R8R20R26R37. There are no specific complaints about fees or pricing within the app reviews.
Fifth Third Fifth Third users complain about high fees, including $13 for immediate check availability and ridiculous overdraft charges . Some feel the bank takes advantage of customers and has poor value compared to other options .
Pick Arrowhead Mobile Banking if

Pick Arrowhead Mobile Banking if you prioritize an app that is generally easy to navigate for core banking tasks and offers good in-person or phone support, even if Zelle and mobile deposits can be occasionally frustrating R2R11R13R21.

Pick Fifth Third if

Pick Fifth Third if you are already a satisfied customer of their banking services and find their app to be straightforward for your needs, despite widespread reports of login issues and poor UI after updates .

Evidence note: Both apps have a mix of positive and negative recent reviews, but Fifth Third's negative reviews are more frequent and severe regarding core functionality like login and payments, despite its higher number of overall ratings. Arrowhead's issues are more concentrated on specific features like Zelle and mobile deposit.

Frequently asked

Which app is better for Zelle transfers?
Arrowhead Mobile Banking's Zelle functionality is frequently criticized for being difficult, slow, or not working properly, with users reporting issues adding contacts or completing transfers R6R22R29R33. Fifth Third users complain about low daily Zelle limits . Neither app provides a consistently smooth Zelle experience.
Do these apps have reliable mobile check deposit?
Arrowhead Mobile Banking users report frequent problems with mobile check deposit, often finding it overly sensitive and difficult to get images accepted, sometimes taking 20 minutes for a single check R13R15R25. Fifth Third reviews do not specifically detail mobile deposit issues, but one user mentions funds not being available soon enough R90.
Are there frequent login issues with either app?
Both apps have significant login issues; Arrowhead Mobile Banking users frequently report authentication errors, being repeatedly prompted to sign in, Face ID not working, and having to manually re-enter credentials R1R4R5R7. Fifth Third users also experience frequent login problems, especially after updates, with the app not advancing past the login screen or incorrectly stating login information is wrong .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Arrowhead Mobile Banking 5/5 · US Easy to Navigate: This mobile banking is great and very easy to use. Transfers are instantly completed when initiated. Like it a lot.
  2. [R5] Arrowhead Mobile Banking 4/5 · US This app is SLOW & SUCKS: Cluttered, bad UI design, annoying to use. Remember is bad and can’t use saved face or fingerprint. Tired of typing my password every, single. time. Took forever to find it in setting. Ask once and that’s it. Chat bubble is always in the way, needs a way to hide it too. Locations page to find ATMs sucks too. Only shows sketchy places and have to resort to my map app. Like
  3. [R9] Arrowhead Mobile Banking 3/5 · US Good app can be improved: UI could be more user friendly
  4. [R11] Arrowhead Mobile Banking 5/5 · US My opinion: Easy to navigate.
  5. [R1] Arrowhead Mobile Banking 1/5 · US Broken again!!!: App is broken again! Authentication error! Tried a wrong password, that gives a bad credentials error, so that’s not the issue. They need to hire whoever develops Navy Federal’s app, it Always works
  6. [R4] Arrowhead Mobile Banking 1/5 · US Terrible app: The app frequently crashes during use, often without warning. In addition, I am repeatedly prompted to sign in multiple times within a single session, even though Face ID is enabled on my device. This defeats the purpose of having biometric authentication and significantly disrupts the user experience. These issues have made it difficult to reliably access my account and complete bas
  7. [R7] Arrowhead Mobile Banking 1/5 · US The app is horrible: The app is always having issues connecting, gives a “authentication needed” message but doesn’t allow you to do anything to resolve it, then you get a “system is not responding, try again later” message and you can’t view your balance or anything making it completely useless. I hate this app and wish Arrowhead would fix it. It sucks
  8. [R6] Arrowhead Mobile Banking 3/5 · US App: Love the App but for using Zelle is like a maze and harder to use. I get it playing safe but it’s almost impossible to use Zelle on here.
  9. [R13] Arrowhead Mobile Banking 2/5 · US Mobile deposit: I have had more problems than not with the mobile deposit. It did not use to be as sensitive as it seems to be now? Took me 20 min to deposit one check tonight because it continued to deny my image of the back after I managed to get the front excepted. Not sure if it’s just me or if you have had other complaints? Thank you for being awesome though when I come In or call in with an
  10. [R10] Arrowhead Mobile Banking 1/5 · US Glitchy & SLOW!: Almost always encountering issues with this app. It is SO slow and glitchy! The “remember me” option often gets wiped and you have to manually enter member id & password again. Then authorize Face ID AGAIN. The chat feature is also hard to find as sometimes the bubble doesn’t even appear. If you are in the middle of being helped in a chat and have to navigate to another part of th
  11. [R21] Arrowhead Mobile Banking 3/5 · US Password resets: I got logged out and wasn’t able to log in. Every time I try to reset my password it never lets me. It tells me it can’t find my account after I input my security questions correctly and locks me out when it shouldn’t be this difficult. I always have to call and give the same answers just to reset my password it’s ridiculous!
  12. [R31] Arrowhead Mobile Banking 1/5 · US I hate this app: I hate this app with a passion, when im logged in i like it; but it logs me out every month and my login doesnt work anytime afterwards so u have to spend an hour on the phone trying to figure it out
  13. [R8] Arrowhead Mobile Banking 5/5 · US Thanks soooo much: I’d like to say that I really like your banking !!
  14. [R20] Arrowhead Mobile Banking 5/5 · US Overall satisfied: Overall I get what I need from the app. I wish it would make the deposits a different color like it used to do before.
  15. [R26] Arrowhead Mobile Banking 5/5 · US Amazing App: Never in my life have I ever trusted any bank. This bank and app better than the damn police, especially with notifications of warnings on scammers. I will die on this hill defending this damn bank
  16. [R37] Arrowhead Mobile Banking 5/5 · US Jermani Edmonds: Thank you so much for your services. I love everything you guys do. I will recommend your services to anyone Arrowhead credit union has been so good to me!
  17. [R22] Arrowhead Mobile Banking 2/5 · US Zelle hasnt worked in a month!: I have deleted the app, reaet my phone, Zelle just stopped working I just get an error message every time I try to use it. There's not even an option for Zelle on the website when I try from my laptop. Super random
  18. [R29] Arrowhead Mobile Banking 5/5 · US Mobile Banking Review: Love this app. The only thing I wish would be easier is Zelle. Takes a while to add someone and sometimes doesn’t let me Zelle certain people. Don’t know why that is
  19. [R33] Arrowhead Mobile Banking 3/5 · US Zelle doesn’t work properly: I love everything else about the app, but when I want to send money to someone through Zelle, I can do it only once. After that I put in their information in to send money, it says that that contact already exists and to select new information. But it doesn’t even show me that their information is in my app. So I have no way of sending them money more than once unless
  20. [R15] Arrowhead Mobile Banking 3/5 · US I want to rate higher: I am still having so many issues with the mobile deposit all the changes have been amazing so far! But every time I gave to upload a mobile deposit I’m annoyed and frustrated because 8/10 times it doesn’t work even with perfect lighting. Oh well maybe one day it will work
  21. [R25] Arrowhead Mobile Banking 1/5 · US Snapshot: Snapshot not working well
  22. [R90] Fifth Third 1/5 · US Not soon enough: My mobile deposit isn’t available soon enough

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store