Summary vs Otter Transcribe Voice Notes

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] Summary 1/5 · US Doesn't work: Feels like a scam... is glitching
2. [R16] Summary 1/5 · US Not reliable: Not reliable
3. [R68] Otter Transcribe Voice Notes 5/5 · US Excellent Voice Notes: We’ve been using the software for almost 7 years now. It works fantastic for us. Otter keeps improving; their AI summaries and QA are super useful!
4. [R86] Otter Transcribe Voice Notes 5/5 · US It’s become essential: I’ve been using Otter for years and it becomes more essential and integral all the time. With all the noise of our hyper-connected world, it’s easy to lose sight of why you do what you do. Otter allows me to be present in conversation knowing I always have access to everything that mattered from an interaction. This means I am way less scattered and way more focused on doin
5. [R4] Summary 1/5 · US Too many feedbacks request: If I pay for a product, Why do I have to provide feedback every time I open it. Exactly that make me give you 1 star. This app loose its value when your feedback requests interrupt the service you are trying to provide!
6. [R60] Summary 1/5 · US Can’t try without paying: This app is poorly designed from onboarding. It asks for a 5 star review before I can even use it, and the forces a “trial” before I can even see how it works.
7. [R69] Otter Transcribe Voice Notes 3/5 · US Meh: Recording meetings and getting a transcript in AI you can ask questions to. It's helpful, don't get me wrong, but Vaught has let that be their ace, and they really haven't made a very good user experience. • If you go to hit record, you can't start recording immediately. • If you have a calendar event distinct, you've got to choose what meeting the recording is before it starts capturing a
8. [R73] Otter Transcribe Voice Notes 1/5 · US Awful: Not intuitive not easy to use not fun
9. [R7] Summary 1/5 · US New User: Your App has given nothing but trouble.
10. [R25] Summary 1/5 · US App does not work: I verified my mobile phone number, then once confirmed I use the dialer in the program to make a call. None of it was recorded. None of it was transcribed. Thank God I took notes anyway I’d have to call back. Not happy at.
11. [R100] Otter Transcribe Voice Notes 1/5 · US Huge dip in quality: I discovered Otter in 2022, and it basically helped me write half of my book. The speech to text was clean and quick, and it would break up the transcription into actual sentences. Today, I returned to it as I’m writing another book. I did two 20 min recordings. It lost the last 5 minutes of one of these recordings. Back in 2022, I paid for premium and used it hundreds of hour
12. [R118] Otter Transcribe Voice Notes 1/5 · US Such a huge waste of money and broken: Great concept. Absolute trash execution. The idea of a recorder that instantly uploads audio, transcribes it, and lets you access it from anywhere on the web is amazing . Too bad this app can barely record audio reliably. Processing audio takes several minutes or worse, the AI transcription is laughably bad, especially for anything technical in nature. And
13. [R22] Summary 1/5 · US Pricey!: Beware! You only get three days of a free trial and after that you are paying $8 a month. You should disclose that before downloading the app.
14. [R36] Summary 3/5 · GB Ansar: It’s quite expensive with nearly 9 pounds a week and not that much of a use for me. Quality is same as of free apps.
15. [R62] Otter Transcribe Voice Notes 4/5 · US Too expensive: I like the AI service but I find it expensive because some months I don’t use it at all but lose all the minutes and some months I use it heavily and run out of minutes. So would be great if our minutes could be rolled over.
16. [R106] Otter Transcribe Voice Notes 1/5 · US subscription: every app just HAS to include some sort of money grab/subscription. what lecture is only 30 minutes? just taking advantage of students/people with disabilities who would really benefit from this. $16.99 a month is also insane!! so greedy, you can make money from advertising or make it more affordable. i’ll be looking for an alternative.
17. [R56] Summary 1/5 · US Customer Support: No problem one is responding. I upload a video and the summary never begins. This started 3 weeks ago. I have PAID for the app. NO ONE WILL HELP!
18. [R82] Otter Transcribe Voice Notes 2/5 · US Great App / Poor Customer Service: The app itself is great but it doesn’t have any safeguards in case you don’t log out after a meeting. Otter over charged me about 2 hours worth of minutes because the program did not log out. Despite there being a 90 minute limit on minutes used at a time they refused to credit me my time. Even if you can prove there was no activity and the transcript is empty t
19. [R70] Otter Transcribe Voice Notes 1/5 · US Charged me for a yearly subscription and wouldn’t refund: I used the trial run of otter to see how it was and it didn’t work as well as it says it does. The words didn’t match what the speaker was saying in many cases. I thought I canceled before they were supposed to charge me but I guess I missed the final step. When I saw the charge notification I immediately canceled and requested a refund as
20. [R91] Otter Transcribe Voice Notes 1/5 · US DO NOT USE: Signed up for the “Free” 7 day trial and was immediately charged $16.99. I want my money back. Do not download this app.