Otter Transcribe Voice Notes

What reviewers actually said

Built only from these 50 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R2] 5/5 · GB Great product the best one I’ve tried: As in the title this is a great product so easy to use the space of a few minutes you can have 2000 words subscribed and emailed from your phone to your laptop brilliant highly recommended. Never had a problem with it. I would recommend
2. [R12] 5/5 · GB What an amazing and well priced tool. AI Insights spot on: Ai chat is phenomenal- saves hours and hours
3. [R29] 4/5 · GB Attends meetings with me: Using Otter enables me to focus on listening during my meetings, with the added bonus of capturing notes from those sessions. And I love the option to connect Otter with my diary, negating the need for manual recording. The diary sync feature also means that my Otter profile (in my name) can attend a pre-recorded meeting on my behalf. I also find it super helpful for cap
4. [R35] 5/5 · GB So far so good: Am so impressed by this so far, it will take hours of laborious work off me. Easy to use, dictation is good enough for my need and haven’t read enough of the text back to make more of a comment on it than that. Very happy I downloaded, certainly worth a try. Thanks Otter
5. [R13] 4/5 · GB Best transcriber app and best value: 2024 04 update, some glitches but they're being fixed : I always download the first transcript and use it to replace any paragraphs that disappear - it's being looked at...otherwise still the best transcriptiom service out there. Very pleased and constantly getting better. Learns and can get premium even by recommendations...so tell everyone! This feels like th
6. [R40] 5/5 · GB Really great! 👍👍👍: I have been using this app for a week. It is replacing my other dictation software because of the ability to listen to the voice recording when editing. It is absolutely fantastic! Last week I used it to record a conversation with four different people at the same time on two different subjects and although the dictation didn’t quite keep up it was invaluable having the dictatio
7. [R48] 5/5 · GB Love love love: I have been using for at least a year now and I just love the simplicity of it( coming from something neons that gets very worried by techi stuff, this is just perfect for what I need
8. [R3] 5/5 · GB Love this app: I love love love this app and use it every day. I only gave it four stars because I have yet to receive a transcript without multiple errors. That said, I appreciate the challenge of 100% correctness so I look forward to future updates. One thing I would say to the developer: If you ask customers later into their journey if you will let them read their files to aid correctness, more
9. [R4] 1/5 · GB Dreadful!: Since upgrading from the free version, I’ve had nothing but trouble. I conducted a serious disciplinary meeting, trusting otter to transcribe it. It provided no summary or actions, saying the meeting was too short… it was 17 minutes. The transcript somehow ended up thinking we were speaking Spanish so messed all that up too. The only thing that worked was the voice recording, but I c
10. [R9] 1/5 · GB Doesn’t transcribe properly.: Useless. Baffling. Doesn’t transcribe properly at all. Also limited on how many minutes you can transcribe. Wouldn’t have bothered me if it worked. But most of what it transcribes is gibberish.
11. [R15] 1/5 · GB Useful, but…: Otter have produced a useful tool to record events, meetings etc. In theory at the end you should have an audio track and a set of words which represent roughly what was said. I’m surprised, how often reading the transcript, it makes no sense so I have to play the recording to understand; this takes a lot of valuable time. Also, twice now I’ve depended on the recording, and found it’
12. [R6] 1/5 · GB Terrible customer service: I had problems with recordings stopping for over 3 years. Otterai customer service is at times frustrating, useless and unavailable. Frustrating: you email your issue and they answer by asking what the problem is. Useless: it took 3 years to finally tell me to uninstall and reinstall app to fix issue. Unavailable: my emails (requesting a discount fit all my lost rec
13. [R14] 1/5 · GB Deeply disappointed as I can get no response from them: I am furious that I’ve invested money in this program and for the life of me I can’t get it to work properly. If only there was a way to find out how to edit what’s been written down life would be much much easier. I wonder if anybody reading this at Otter.AI will be very kind and telephone me or allow me to ring them in America so that I can
14. [R23] 1/5 · GB Terrible terrible service: I’m a premium subscriber and can’t access my account on the web. I’ve tried to reach out multiple times and have been ignored. Check google reviews and you’ll see a common pattern. Awful.
15. [R28] 1/5 · GB Customer Service: Worst ever service - I’ve been complaining about being double charged annual subscription since August and have not had the matter resolved. Last email sent in November and still no response. On top of that quality of transcripts is very poor. If anyone from Otter reads this, please respond to my customer service enquiries.
16. [R10] 2/5 · GB 90 minute rule?: I am a paid subscriber but I keep getting messages saying I need to upgrade if I want to see the transcription past 90 minutes can you explain why? It’s an expensive choice if you want to record 2 hour plus meetings and only get 90 minutes! I wont be renewing
17. [R26] 1/5 · GB Not working: Wow just noticed after upgrading to pro account I only get 90 minutes per conservation! I am a university student and I use the app to record my lectures which is 3 hours long each of my lecture. I upgraded by paying but app still limits my transcripts at 90 minutes! Rubbish! I am not paying a business plan with student loan!!!
18. [R39] 1/5 · GB It’s time to check out the Otter alternatives: It’s time for me to check out some alternatives to Otter such as Rev, Sonic, Fireflies, Audext, Scribie, Verbit, Beey, Speak, Trint, TranscribeMe, Temi, and MeetGeek. I’m paying US$16.99 per month for an Otter Pro subscription which allows me 1200 minutes of subscription per month. Even though I haven’t used up all of my minutes for this month Otter w
19. [R19] 1/5 · GB There are much better options now - price increased, service reduced and software hasn’t improved: Transcription hasn’t improved, it was better than most but there are much better options now that are cheaper (turbotranscribe is awesome). Otter has increased its price across the board and added big penalties for paying through Apple. The text needs way too much editing to justify this and I’m glad
20. [R27] 1/5 · GB Increase is too much for 2024: Increase is too much and you can’t contact app support. Seem AI ran like natural reader’s app support very disappointing. £90 to £129.99 Is too big of a jump. Make me fear what could come next.
21. [R36] 1/5 · GB Low value for money: As a previous pro user this product in 2023 is incredibly overpriced
22. [R42] 2/5 · GB Should introduce pricing tiers: Otter is a good app but has bloated the app with loads of (for me) unnecessary features. Then they have assumed people find these new features valuable (they’re not for me) and increased the price. Otter should introduce a cheap ‘core’ product and a more expensive ‘business’ version. I’m tempted to cancel my subscription
23. [R16] 1/5 · GB My microphone stopped recording while it was on !!!!: Really disappointed!!! The app said that my microphone was not connected while it seems working fine. I did not reset any settings and not sure what happened !!! Glad I have quickly recorded the meeting with voice app
24. [R34] 1/5 · GB Failed to record meeting: Said it was recording but wasn’t
25. [R47] 1/5 · GB Do Not Buy This Software: I think this might be the worst software I’ve ever had the misfortune to use (I’m a digital producer). I’ve just logged on to my Business Account and all my work has disappeared and they’re asking me to upgrade to business - I already pay $30 per month to be ignored and for my work deleted. I had trouble with some files the other week (audio file itself was absolutely fi
26. [R7] 4/5 · GB Great🙂: Finding this app really useful, are you planning to make it compatible with iwatch?
27. [R43] 3/5 · GB No Apple Watch support!: AI pretty good for transcribing, no where near perfect, have to listen to recording in many places to get actual words, Summary could be better, nice if it could always summarise in a chosen template ie attendees, key points discussed, next steps Also no Apple Watch Support. Needs to have a single button to record (like ‘just press record’ app) audio can then be sent to
28. [R8] 1/5 · GB Don’t download it: This is a horrible experience. I linked it to my Google account. When I first used my Google account to join an interview, it aumotically recorded the whole process without getting the permission from everyone. We didn’t notice it is being recorded. Then it sent a interview summary to everyone attends that interview under my name without asking!! Email Topic: xx Shared a Meetin
29. [R41] 2/5 · GB Usefulness degraded by the fact that it auto joins all meetings by default: I downloaded this to try on the recommendation of Birmingham Institute for the Deaf. The main problem I’ve found is that it will automatically join every meeting in your calendar by default. A better default would be that you have to explicitly invite it or mark a meeting as requiring transcription. You can turn off aut
30. [R46] 3/5 · GB Otter: Didn’t understand many words but easily remedied by listening to recordings of whatever you are doing so overall very useful app👍
31. [R32] 1/5 · GB Terrible service!: I pay a premium for this service, and cannot get in contact with a human to resolve a problem not solvable by their awful ai responses. Despite the reassurances which may, or may not, be given in response to my genuine issue, avoid this company until their HR services for paid subscribers works. It is awful.