Setmore Appointment Scheduling vs Square Appointments
Square Appointments offers a more reliable and polished experience than Setmore.
While Setmore Appointment Scheduling has a free tier that appeals to small businesses, it suffers from bugs and user interface complaints. In contrast, Square Appointments boasts a higher overall satisfaction with fewer reported issues, making it a better choice for users seeking a stable booking solution.
Head to head
you are a small business owner looking for a free scheduling tool and are willing to navigate some bugs.
you want a more reliable and feature-rich appointment scheduling solution without the hassle of a free tier's limitations.
Evidence note: While Setmore has a loyal user base, recent reviews highlight significant frustrations with updates and bugs, which may skew the perception of its value.
Frequently asked
Is Setmore free?
What reviewers actually said
Built only from these 50 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R6] Setmore Appointment Scheduling Add this!: I use this for my valeting business I’ve come to notice that the prices aren’t shown at any point to the customer. Very disappointing.
- [R27] Setmore Appointment Scheduling Mostly great, could be better: I think the concept is great but the idea of repeat booking fails really. For example they offer 1-6 weekly repeats, daily, monthly but not 8 weekly which is a super popular interval across many industries- much more popular than daily or weekly in fact yet it’s not an option. 2 monthly is not the same and in fact could result in appointments being generated on days
- [R2] Setmore Appointment Scheduling So easy to work!: I was dibbling and dabbling to which online booking system I should use, i tried a few different ones out and Setmore was the easiest and quickest to figure out! I’m not very good with technology so this was a massive factor for me - it looks super smart and me and my clients love it!
- [R10] Setmore Appointment Scheduling New look is awfully complicated and unnecessary: I have been using Setmore for years for my business and loved the simplicity and ease of the structure of the app. Since updating to the new look I find it awful to use. It is way overly complicated than it needs to be. Everything looks messy and doesn’t look clean and tidy and daily apts are not clear cut compared to the old structure. I’m extrem
- [R12] Setmore Appointment Scheduling Awful Support: I have used setmore for a while now and the booking system is pretty decent but there are a few bugs I have contacted support about and they have been no help what so ever to the point I’m now getting fed up and looking at changing systems as the bugs keep happening.
- [R24] Setmore Appointment Scheduling The standards are dropping like a lead balloon: All my customers have disappeared on the mobile app it has been synchronising for 3 weeks and I’m still waiting for a manager call back this is the final straw I’m looking for a new schedule app
- [R13] Setmore Appointment Scheduling Easy to use and invaluable.: Love this app as a domestic cleaner. I have suspected inattentive ADHD and this really helps me keep track of appointments much better than my iPhones calendar. I currently use the free version but as my business grows I will be using the paid option.
- [R35] Setmore Appointment Scheduling Never looked back: Amazing free app! Thank you
- [R8] Setmore Appointment Scheduling Great app: I love this app, particularly because there is 24/7 chat support. They get back really quickly and do screen sharing if needed. I also had a great onboarding (to Pro) once. The whole process is easy for me and my clients and it’s seamless with Google calendar. I won’t change, ever!
Synthesized from 50 recent App Store reviews · updated July 2026 · View on the App Store