Setmore Appointment Scheduling

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R2] 5/5 · US Love it!: I absolutely love Setmore! From the very 1st time I downloaded it I knew it would make my life easier! It surely has, for the past 3 years now. I’m a work from home stylist and booking was a pain, I would post my schedule then clients would text me, I would have to redo my schedule anytime someone booked, sometimes I’d get multiple inquiries because the times weren’t updated on time!!! T
2. [R42] 5/5 · US Very impressed!: I am so impressed with how easy it was to set up our schedule and send out a link for clients to make appointments!! Thank you for this app! Two items on my wishlist for this app: 1) if there’s could be a “master account” for a parent/guardian to log in and have children/family members sub accounts as dropdown options per appointment set. (ie: if Mom and two children are comi
3. [R48] 5/5 · US Super easy to use: This is probably the best app I’ve seen if you work for yourself. It’s incredibly easy to use, setting up client booking is very straightforward, cross syncing with all of your calendars works great, and customer service is always quick and responsive if I ever need anything.
4. [R95] 5/5 · US Love it: I tired Calendly, SimplyBookMe, and a few more. I settled on Setmore and really enjoy using it. It’s simple, well thought-out, great support, great functionality. The only feature I need that’s missing is the ability to send follow-up emails after a class or session, but I was told they are working on adding that. Special shout out to SALMAN from the onboarding team for taking the lime
5. [R6] 5/5 · US Beat App: I have been using this app for over 10 years for my small business and it is great. I highly recommend this app for scheduling and customer retention info.
6. [R9] 3/5 · US Constant uploading issue: This app is over all good for keeping notes on clients but one issue that constantly comes up is some weird photo upload glitch. When I want to update a client photo, it doesn’t work a good 50% of the time. And it doesn’t tell you why. You can’t get around it by picking a different photo or even re-creating the client file and uploading the file in the new one. Support ha
7. [R85] 3/5 · US Frustrating Change, Overall Great App: Setmore is a wonderful scheduling app that is quite useful once you get the hang of it. about the different features it has like the booking page and the CRM features like emailing customers for reviews. Recently, they just made a change to the app. previously when you were changing the business hours, it would also give you the option to change your staff
8. [R8] 5/5 · US Setmore online booking: Hello Setmore Team, I would like to take a moment to recognize Salman for his excellent customer service. He was incredibly helpful, professional, and patient throughout my experience on the Setmore app. Salman took the time to clearly understand my issue and provided a quick and effective solution. His friendly attitude and strong knowledge of the platform made the proce
9. [R30] 4/5 · US App is great except 2 tiny things: Everything is perfect and I had an issue where I had to deal with customer service and they were awesome. But I wish there was a week view for mobile phone. I can see the whole week on my iPad but the most is 3 days on a phone. I also wish we could block off certain periods of time all at once instead of having to block one day at a time off like for a vacation.
10. [R35] 5/5 · US The Best Scheduling App with Amazing Support: I’ve been using Setmore since 2021, and it has been an absolute game-changer for my scheduling needs! I rely on it not only to manage my client appointments but also to keep track of my personal events, all in one seamless platform. One of the standout features of Setmore is its exceptional customer support. Whether through chat or direct conversation,
11. [R49] 5/5 · US Very happy customer: I’ve had this app since 2018. And it has everything I personally need! What I love is that the chat system is always available to assist when you have a question. They are quick and super nice! It’s an inexpensive app for both a small or larger business! Thank you for everything!
12. [R18] 5/5 · US Perfect app tbh: honestly it's the best, no fees and it's good already, Imaginr paying the subscription it would be phenomenal
13. [R29] 5/5 · US Love it but suggestion: I love the app it’s great especially being that it’s free to use. However, I would love it even more if there was a way to send automatic reminders and confirmation to clients after booking.
14. [R230] 3/5 · GB Good for a free app: The app is quite slow and you can’t book more than 1 service per appointment which is confusing for clients when they get 3 reminders for 3 different services at different times but it’s the same appointment. Sometimes results in people being very late for their appointment as they mixed up times. Otherwise really good app
15. [R3] 1/5 · US Customer service tries telling me it’s not a real problem that customers cannot book: Very poor experience with both the app and customer service. We are having a major issue with customers booking appointments, and it is creating real problems for our business. The issue happens in the app and also on two different browsers, which should have been enough for customer service to take it seriously
16. [R15] 1/5 · US Don’t even Bother: I never written a review about any application on the App Store however, just when I thought I found the solution to my problem I was fooled. I have tried multiple ways to login and create an account to use this scheduling app to no avail. It did not work on my MacBook with a traditional email account, a Google account, nor an Apple ID. DO NOT WASTE YOUR TIME. 🗑️🚮
17. [R17] 1/5 · US App not responding: This app was always so handy! But the last couple of weeks have really sucked. The app doesn’t even open. It’s stays frozen on the logo and “loading” but never loads open
18. [R46] 1/5 · US The update made it worse.: There were so many attributes that I had become accommodated to that the update has completely taken away. I no longer can: set my notifications to an hour before my service for reminder, schedule an event outside of my working house without having to change my settings so that EVERYONE else can do it as well. I have to press more buttons than before to do the things tha
19. [R50] 1/5 · US Unupdate 🙏: New update causing a lot of issues , not able to see full appointment names on my phone(too small?),got an iPad doesn’t support vertical lay , very annoying especially for the iPad mini this should make it usable , but it is extremely unusable for me when needing to hold iPad upright which is more comfortable cause I it’s small enough to hold in a hand , how just how can it not be upri
20. [R57] 2/5 · US Liked the old version: I’ve been using setmore for years. I enjoyed the user friendly interface. This new mandatory update is terrible. I’m almost 50 and the font is so tiny. Also, now I have to do more taps to perform actions like calling, maping addresses. The pay rate is no longer shown right on the customer list page & I have tap each one to see the pay. I preferred when you could see a overvi
21. [R61] 1/5 · US New Update is Terrible: I used to love this app and then they went ahead and changed everything that I loved with the new update and I may have to switch.
22. [R12] 1/5 · US Locked behind premium: I’ve been using this app since I started my business and it’s been wonderful. Especially the two way calendar sync. I decided to give premium a chance and after the trial ended, decided not to move forward. Little did I know they added the two way calendar sync to premium (used to be free) after the downgrade, it took that away. It’s really frustrating when a company let
23. [R19] 1/5 · US Sean honesto pongan que es pagando: Dice gratuita y es pagando 👎🏻
24. [R1] 4/5 · US Great app but 1 suggestion: As a full-time Barber with an established clientele, I truly appreciate that love this same app, but I feel as though it’s missing one crucial feature, and that feature is the ability to send mass messages to your clients, having to go through and text each client one by one is honestly a super big headache and if you guys are just one future, I think is gonna buy you g
25. [R10] 3/5 · US Luxe beauty with Lucy: It’s been great but I have 2 problems, 1 the system doesn’t allow you to check out a client with multiple services on one ticket, you have to check out each service on a separate ticket. 2, you can’t hold a card on file to actually enforce a cancelation policy.
26. [R11] 4/5 · US Packages: Needs To Add A Package Feature
27. [R16] 4/5 · US Great Start, But Hoping for More Features Soon…: I recently transitioned to Setmore after researching several booking options, and while I appreciate its clean layout and overall simplicity, there are a few features that would truly enhance the experience for both business owners and clients. Here are some things I’d love to see added in future updates: • An option for clients to save their card
28. [R4] 1/5 · US What’s App reminders: The automated reminder message sent via what’s app to clients need to be reworded. Please be more precise and include the words "Do Not Reply" Too many cancellations because clients reply to those reminders. Fix this please.
29. [R7] 5/5 · US Please add text alerts: On at booking moment
30. [R20] 1/5 · US App doesn’t automatically text customers with appointment details: Why
31. [R24] 5/5 · US LOVE IT: Absolutely love the app, only issue I have is when people book with me, I can’t see all of the “required fields” that the customer fills out. I have to check my email to see all of the information. Please implement this too the mobile app. Other than that, absolutely LOVE the app and price. Thank you setmore
32. [R53] 3/5 · US Cool app But: Its a good app been using it for a long time recent update isn't allowing us to customize business hours through the app, when will this be fixed :(
33. [R54] 4/5 · US Perfect except for one detail…: I love this app! It is perfect for setting up appointments and keeping my schedule within reach! I can schedule appointments anytime and anywhere with any of my clients! The only complaint I have seems small, but makes all the difference and honestly is quite irritating on my end. I can’t see any of my notes from past appointments. This makes it especially difficu
34. [R153] 3/5 · GB Keeps freezing: Love the app on my phone but it constantly freezes on my iPad
35. [R299] 3/5 · GB iPad feature: Would be a 5 star if it was properly designed for iPad also
36. [R344] 3/5 · GB screen angle: I think this app is good apart from it faces the wrong direction on my iPad Air. I have a keyboard case and can't use it because the app only loads in the portrait direction so I have to hold the ipad. Not great for fast entry! Can you look into having it adapt to holding the ipad in both portrait and landscape?
37. [R63] 1/5 · US Please fix latest update: The new update is great. But, lately my calendar does not update on each phone nor iPad. I have to update them manually on each phone because it does not synchronize like it use to before.
38. [R353] 3/5 · CA Servers are slow: Great app but with a major flaw. Laptops and desktops load client appointments instantly, however almost all of the several staff phones are unable to sync appointments in a timely manner, with the delays being up to 12 hours. The app could have 5 stars, if not for this flaw that negatively impacts the flow of work and communication.
39. [R202] 3/5 · GB Great app!: Started to use this app a few months ago now, I learned very quickly I needed the pro version as basic version doesn’t provide much. It’s fairly easy to use however there isn’t much flexibility when trying to create available adhoc slots for clients to book in. I have asked for support on this but didn’t get much help or assistance so I presume there isn’t much movement to change this
40. [R13] 4/5 · US Great after being updated.: It’s really great to use, easy yo set up and my clients and I have great time communication. I appreciate this app.
41. [R27] 3/5 · US Logs out and cant ever log back in.: It goes well for a good 2 months after that it logs me out saying session expired and to just log back in but when i try logging in it simply wont let me. I try my gmail and password but nothing it just says "too many requests". on every single one i try. Ive had to make like 3 more new accounts losing so many customers.
42. [R44] 1/5 · US Worst Scheduling App EVER!: Read the newest reviews 1st!!!! This app used to be great. We began in 2021 but they couldn’t leave it simple and working as it should. This year, 2024 the developers want bigger businesses and they ruined the simplicity this once had that made it great. Now, as of 12/05/2024, it fails to schedule when I add a new call so we wind up booking times that are already booked
43. [R37] 4/5 · US Great but only one thing missing!: I really love this app, it make it easy to manage my spa schedule. However, you are not able to book 2 services at once they have to be done separately, making it a little annoying for customers trying to book and or pay online as they have to pay two separate transactions.
44. [R66] 5/5 · US So far so good!: Update: I figured out I have to activate multiple services! Problem solved 👍 I wish there was a way to book multiple services in one appointment. I just switched my online booking to Setmore but, all my clients are telling me they can’t book additional services so I’m having to book a seperate appointments for each of their services. That’s kind of annoying to have to do.