Claude by Anthropic vs ChatGPT

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R3] Claude by Anthropic 3/5 · US Chat summaries: This is an extraordinary tool, the best on the market in my view. But it has one really bad limitation: no way to save/download existing chats. The problem is that if a chat gets too long, it stops responding well and I even lost one in which hours had been invested. I want to be able to download a chat as a text document and add it to project files so it can be integrated for futu
2. [R15] Claude by Anthropic 3/5 · US Good AI: I've been using both ChatGPT and Claude side by side and paying for both. I really like a lot of what Claude offers, the features are genuinely good. But the usage limits kill it for me. I hit the "you've reached your limit, try again in 5 hours" wall constantly, almost always right in the middle of something I'm working on. For a paid subscription, that's frustrating. It makes the featu
3. [R71] ChatGPT 5/5 · US AI Projects assist: Project research, professionally written assessments, letters, research, and options that clearly present information to the recipient very beneficial in my line of work. I recommend taking a deeper dive into using ChatGPT as a great business tool that expedites your work load off your desk.
4. [R80] ChatGPT 5/5 · US Great Resource Assistant: Chat helps with everything. You can ask for advice on just about anything or have it help you write lesson plans. It can even help you brainstorm idea, edit manuscript and so much more.
5. [R12] Claude by Anthropic 3/5 · US Great AI, slow responses: Claude is great and is my favorite AI model. It has been the most accurate and helpful for me. The one thing that drives me absolutely crazy though is how slow it is in the responses. I’ll ask a question, and it will sit there doing nothing for like 10 seconds before it even starts to respond. A lot of the time, it will respond right away and work perfectly. But at le
6. [R35] Claude by Anthropic 4/5 · US Good chat bad voice: Voice is way too slow!!! Make it faster !!!
7. [R61] ChatGPT 1/5 · US New update is bad: You would expect when you pay for something you get more freedom they took away your intelligence selector and model selector and claim to “automatically select which model and intelligence is best for the conversation” it’s very inconvenient when you gotta sit there and correct something 100 times. When before it wasn’t like this.
8. [R84] ChatGPT 3/5 · US Updates: Most recent update has taken the ability to use different options of processing modes and it’s slower. Less precise with information.
9. [R16] Claude by Anthropic 1/5 · US Paid for a Subscription, Lost Access Within Hours: I paid for a Claude subscription, used it for only a few hours, and then my account was suddenly suspended without any meaningful explanation. What frustrates me the most is that my subscription became useless almost immediately after I paid for it. Charging customers and then taking away access to the service is completely unacceptable. If ther
10. [R19] Claude by Anthropic 1/5 · US Buggy: Buggy chat experience
11. [R76] ChatGPT 2/5 · US Great for work, worse for conversation: I’m a ChatGPT Plus user, and since GPT-5.6, the quality of regular conversational chat has noticeably declined. Medium and High often don’t follow custom instructions, memory, or the selected communication style reliably. The replies feel drier, more formal, and worse at picking up humor and emotional context. Not everyone uses ChatGPT only for work, coding,
12. [R119] ChatGPT 2/5 · US Terrible update: Omg they speak so slowly and they are trying to just shmooze. It takes forever to get a response and it’s cavalier and way way way too unprofessional. I’ve tried to mess with the settings. Bring back the old version asap!!!
13. [R9] Claude by Anthropic 3/5 · US Tokens burn thru super duper quickly lately: On pro plan. Literally after 3 prompts, I have reached my limit. It’s becoming more unusable.
14. [R40] Claude by Anthropic 1/5 · US Usage limits: Garbage can’t use a paid $20 subscription to do any work even in a project because one question takes 25% of your 5hr usage. Go use an open-source model
15. [R85] ChatGPT 1/5 · US $20: I paid $20 a month for limited access and now they want me to pay $100 for some type of access or $200 for another type of access. I think they should actually just be free. I’m not understanding why they even want you to pay one pen.
16. [R118] ChatGPT 5/5 · US Remarkable Help: ChatGPT has been a game changer in how to navigate my career change. What is most impressive is understanding who I truly am and what steps to take to best match my objectives. Chat has been spot on. It would have taken me FOREVER to get to where I am now without Chat. Literally the best thing that has happened to me!!!
17. [R4] Claude by Anthropic 1/5 · US Organization access is disabled: Organization access is disabled with no reason bad App
18. [R114] ChatGPT 5/5 · US ChatGPT is excellent: If I have a question, this AI has never let me down. I really appreciate the service and even though it sounds dumb I always say thank you