Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Hudson Valley CU Mobile vs GET Mobile

Hudson Valley CU Mobile 4.8★ · Free to download 75
Winner Hudson Valley CU Mobile
GET Mobile 4.4★ · Free to download 20

Hudson Valley CU Mobile is the clear winner due to its generally positive user experience, despite some recent update issues, while GET Mobile is plagued by consistent performance problems and negative feedback.

Full reviews: Hudson Valley CU Mobile · GET Mobile

Hudson Valley CU Mobile generally offers a reliable banking experience with many users praising its ease of use and helpful customer service, though recent updates have introduced frustrating bugs. In contrast, GET Mobile is widely criticized for being slow, buggy, and often unusable, leading to significant user frustration.

Head to head

Features edge: Hudson Valley CU MobileR3R15R18R25
Hudson Valley CU Mobile Hudson Valley CU Mobile offers standard banking features like transfers, bill pay, and mobile check deposit, which users generally appreciate . However, recent updates have removed or complicated some features, such as merchant names on debit purchases R15, pending balance visibility , and the ability to transfer between accounts R25. Users also desire features like seeing joint account holders R3, a default account for mobile deposits R18, and customer service chat .
GET Mobile GET Mobile allows users to view college fund accounts, order food, and add funds . However, users report issues with menu items disappearing or not reflecting in-person options R61. Some users also wish for quality-of-life features like widgets to display meal swipes and the ability to add cards to a wallet .
Ease of Use edge: Hudson Valley CU MobileR2R17R24R35
Hudson Valley CU Mobile Many users find Hudson Valley CU Mobile easy to use and navigate R2. The print is clear and easy to read R17, and some appreciate the ability to glance at balances without signing in . However, recent updates have made the app less user-friendly, with complaints about cumbersome bill pay R35, difficulty finding member ID R24, and the need to sign out and back in for updated balances .
GET Mobile GET Mobile is widely criticized for being slow and inefficient, making it difficult to use R61R67R70R76. Users report constant loading screens R70, menu items disappearing R61, and general unresponsiveness R67. Some find it easier to use a mobile browser due to the app's slowness .
Reliability edge: Hudson Valley CU MobileR1R4R7R9
Hudson Valley CU Mobile Hudson Valley CU Mobile's reliability is mixed. While some users report never having a problem and praise its security features , many recent reviews highlight frequent issues. Users experience being logged out constantly R1R9R19, the app being down or unavailable R4R7, and accounts not displaying or crashing . Bugs and glitches are also reported .
GET Mobile GET Mobile suffers from severe reliability issues. Users frequently report the app being buggy , not working , or getting stuck on loading screens . Login problems are common, with users unable to sign in or reset passwords . Some users also report issues with location services preventing access .
Price/Value edge: Hudson Valley CU MobileR2R8R11R16
Hudson Valley CU Mobile Hudson Valley CU Mobile is free to download, and many users express satisfaction with the overall banking experience and value provided by the credit union R2R8R11. However, some users complain about high fees and accounts being blocked after spending money R16, which can diminish value.
GET Mobile GET Mobile is free to download, but users are highly critical of additional costs. Many complain about convenience fees for adding funds to student accounts R73R111. The app's poor functionality and unreliability also reduce its perceived value, with users feeling forced to use a subpar service R111.
Customer Support edge: Hudson Valley CU MobileR1R12R14R19
Hudson Valley CU Mobile Hudson Valley CU Mobile receives positive feedback for its customer service. Users describe employees as polite, helpful, and quick to resolve issues R14. However, some users report difficulty reaching customer service R1R19, and one review mentions employees needing more time off R12.
GET Mobile GET Mobile's customer support is rarely mentioned positively. Users report no help or support options within the app and difficulty contacting the bank R1. One user noted a developer response to a bug issue , but overall, the lack of support is a recurring theme, especially when facing login or functionality problems R1R19.
Pick Hudson Valley CU Mobile if

Pick Hudson Valley CU Mobile if you are a member of Hudson Valley Credit Union and prioritize a generally easy-to-use banking app with good customer service, despite some recent update-related frustrations R2R14.

Pick GET Mobile if

Pick GET Mobile if you are required to use it by your college or institution for campus funds or ordering, as it is often the only option available .

Evidence note: Hudson Valley CU Mobile has a significantly higher lifetime rating and more positive reviews overall, but recent negative reviews highlight issues with updates. GET Mobile has overwhelmingly negative recent reviews, with many users expressing extreme frustration over its performance and reliability.

Frequently asked

Is Hudson Valley CU Mobile reliable for everyday banking?
Hudson Valley CU Mobile's reliability is mixed; while many users find it consistently works well and is easy to use for transfers and checking balances , a notable number of recent reviews report frequent issues like being logged out, the app being down, or accounts not displaying correctly R1R4R7R9.
Does GET Mobile have performance issues?
Yes, GET Mobile is widely reported to have significant performance issues, with users frequently complaining about the app being extremely slow, buggy, and often getting stuck on loading screens R61R67R70R76.
Are there extra fees associated with GET Mobile?
Yes, users frequently complain about convenience fees being charged when adding funds to student accounts through GET Mobile R73R111.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Hudson Valley CU Mobile 3/5 · US Semi important: Wouldn’t be bad to see who is on your account and not just the main person like joint accounts
  2. [R15] Hudson Valley CU Mobile 3/5 · US No names of merchants: What did you do. There’s no names to see on debit purchases of who the places are. Omg!! How are we supposed to verify them if it doesn’t say what place it was done at. Now it says “debit card signature” but no name of where. Why would you do this.. we need to know where/who. This is enough to make us change our banking place and close our accounts.. we love it here but this
  3. [R18] Hudson Valley CU Mobile 3/5 · US Check deposit: The mobile check deposit feature should allow you to select a default account for the check deposit. The app picks the default it wants, not what I want, so with every mobile deposit I have to change the account.
  4. [R25] Hudson Valley CU Mobile 1/5 · US Worst update yet: I can’t transfer between accounts! Why can’t you just leave the app alone. It was working fine and what you think is an improvement, isn’t! Clearly you must not use your own app or you’d know!
  5. [R2] Hudson Valley CU Mobile 5/5 · US We adore HV Credit Union: This app is so easy and we love banking at the union. It is unbelievable how wonderful it is compared to regular banks.
  6. [R17] Hudson Valley CU Mobile 5/5 · US Like the print: Very easy to read like the print.
  7. [R24] Hudson Valley CU Mobile 3/5 · US Member ID and customer support phone number: Member ID and customer support phone number need be on home page of app when sign in. I should not have search whole entire app to find this simple information. Especially when customer service always ask for member ID in beginning. It crazy I have dig for it. Why you hiding member ID in the ACH.
  8. [R35] Hudson Valley CU Mobile 1/5 · US Awful app: This latest update is awful. Bill pay is cumbersome and difficult to use. Just overall not user friendly.
  9. [R1] Hudson Valley CU Mobile 1/5 · US Crazy: I don’t go in the app for one week and it logged me out. I can’t log back in and I’ve called multiple times and nobody wants to answer
  10. [R4] Hudson Valley CU Mobile 1/5 · US Not good: App is down pretty frequently
  11. [R7] Hudson Valley CU Mobile 1/5 · US Why: The amount of nondescript errors I get from this app that make it sound like I’m being hacked constantly. Do not use this app. It’s constantly down and I can’t access my bank information.
  12. [R9] Hudson Valley CU Mobile 3/5 · US Logs me out 90% of the time: This app is usually pretty good, but for the past few months it does this annoying thing where you log in, start navigating a bit, and within 5 seconds it logs you out forcing you to re-log back in. Then, after that it works fine. But, it happens 9 out of 10 times. It’s super frustrating to say the least.
  13. [R8] Hudson Valley CU Mobile 5/5 · US Great credit Union: Love it!
  14. [R11] Hudson Valley CU Mobile 5/5 · US The best app ever?: I’ll leave it to future philosophers to ultimately decide but allow me to cast one vote that having used hundreds, if not thousands of banking apps in my life - the HVCU app is simply sublime. Possibly the best app ever. Truly the Beethoven of banking apps. * (the 6th star)
  15. [R16] Hudson Valley CU Mobile 1/5 · US Blocking your account for spending your money: Every time i spend my money they block my account so i have to go to the bank and unblock it i did atleast 3 times already and they are still blocking my account every time i spend my money that is so stupid
  16. [R12] Hudson Valley CU Mobile 3/5 · US Employees need more time off: The employees need more time off.
  17. [R14] Hudson Valley CU Mobile 5/5 · US Dan: Everyone is polite and very helpful. Can’t say enough about how well I have been treated by everyone in the credit union
  18. [R19] Hudson Valley CU Mobile 1/5 · US Constantly Locking Me Out: The app is always having issues with login and I used facial recognition. It would be less of a problem if they had any kind of customer service but trying to contact the bank makes me want to close my account.
  19. [R61] GET Mobile 1/5 · US Trash: Slow as heck moving from any menu to another, menu items disappear, I don’t get texts half the time.
  20. [R67] GET Mobile 2/5 · US Slow app: This app runs very slow and sometimes doesn’t react at all.
  21. [R70] GET Mobile 1/5 · US Borderline unusable: It takes a ridiculous amount of time to load when opening the app, clicking any button or changing pages or really attempting to use any functions. Using Get takes significantly more time to fight the constant buffering than it would take to order in person. honestly I am so frustrated i wish i could give it 0 stars at this point.
  22. [R76] GET Mobile 1/5 · US The slowest app ever: The slowest app ever I hate it Very inefficient
  23. [R73] GET Mobile 1/5 · US Convenience Fee to add funds to student account?: Yall should be ashamed.
  24. [R111] GET Mobile 1/5 · US Conscience fee: School forces us to use an app, the makes up pay to use it, then makes us pay a convince fee on that

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store