Hudson Valley CU Mobile

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R5] 5/5 · US We adore HV Credit Union: This app is so easy and we love banking at the union. It is unbelievable how wonderful it is compared to regular banks.
2. [R29] 5/5 · US Love the app: It makes checking your account and monitoring your funds way easier than I would of expected.
3. [R31] 5/5 · US Effective & Easy to Use: Super easy and NOT complicated. Equipped with baseline security protocols which can be easily tailored to specific needs, per individual account activity. Solid support with almost immediate response. Top notch. I’d expect nothing less from HVFCU.
4. [R71] 5/5 · US Great Easy-to-Use App: Synopsis: The application really does everything you need from an app and more. Been using the HVCU app for quite a long time now and have to say, it is one of the best, easiest to use banking mobile applications out there. It has ever feature and function you need all in one spot and everything is designed to be easy to navigate and use. 5 Credited Stars out of 5!
5. [R22] 5/5 · US Great app: It doesn’t get any better my favorite thing to do is transferring in the middle off shopping.
6. [R24] 5/5 · US Great: Love using this app . Has made my life a lot easier!! Love the security feature as well.
7. [R68] 5/5 · US HVCU app: I absolutely love this app. Mostly anything I’m looking for I can find and I love that I can make my payments for my loan right from the app.
8. [R27] 5/5 · US Love the app update: The ability to glance of my account balance without signing in is the best thing I didn’t know I wanted
9. [R61] 5/5 · US Best and safest Bank: The best bank ever. Been with Hudson Valley Credit Union for years now. To me there bank are the safest bank I came across. I had other banks but I got hacked into and i decided to close down that bank and only stick with Hudson Valley.
10. [R67] 5/5 · US Diana: I am totally confident with HVCU. I have been moving my money from M&T because they allowed hackers to get my money. I trust this account with HVCU because they ask BEFORE approving a transaction, where as M&T did not do. Thank you for protecting me and my account. Diana M Pelkoski
11. [R1] 1/5 · US Crazy: I don’t go in the app for one week and it logged me out. I can’t log back in and I’ve called multiple times and nobody wants to answer
12. [R21] 3/5 · US Logs me out 90% of the time: This app is usually pretty good, but for the past few months it does this annoying thing where you log in, start navigating a bit, and within 5 seconds it logs you out forcing you to re-log back in. Then, after that it works fine. But, it happens 9 out of 10 times. It’s super frustrating to say the least.
13. [R23] 1/5 · US App issues: Every time I try to use the app it has me sign in. That sucks…
14. [R47] 2/5 · US Just Okay: The app logs me out incessantly. I’m hardly ever able to just log in with my passcode, I have to input my entire password every time. Feels like a redundancy for a mobile app.
15. [R25] 5/5 · US App is great! Except occasionally: Todays occasion is crashing during mobile deposit. Not sure if this is a network issue or a bug, but I cannot deposit checks…today. Other than that: a well designed app with many useful features!
16. [R138] 1/5 · US Terrible: Your app is absolutely atrocious. Constantly crashing when I need money. Absolutely terrible
17. [R155] 3/5 · US When it works, it’s great: I updated this app three weeks ago and it crashes all the time now. It’s so annoying because before this update it worked completely fine. The sign in page redirects to the old sign in page and then brings up the main page. Please fix this issue so I can check my banking normally.
18. [R200] 2/5 · US Use to be good: With the most recent update I cannot scan most checks. It says "folded corners" but the check is completely flat. I have tried putting check on different backgrounds and sometimes it takes 10 minutes before it finally takes an allowable picture. And sometimes it won't even scan at all.
19. [R203] 1/5 · US Please fix this app: I had no problems for years with mobile deposits. Now it is highly problematic during the past couple of weeks. Some checks get constant error messages about folded edges. Cannot make some deposits. Please fix this. Very frustrating.
20. [R206] 3/5 · US What happened?: I do pretty much all my banking through this app and it worked well 99% of the time. The latest update, however, has screwed with the camera function for depositing checks. It has an inordinately difficult time correctly framing the check, regardless of the various dark surfaces I tried, and returns multiple error codes, necessitating repeated attempts to take the picture. What
21. [R207] 1/5 · US Check deposit no longer works: I am on able to deposit checks. I keep getting a message that the service is not available at this time and to try again later. After repeated attempts, I’m still unable to deposit the check. This used to work beautifully but no longer does.
22. [R43] 1/5 · US What happened!!: Why did you remove the names of the merchants from the debit purchases? Now I have no idea who the merchant was! Also, deposits are no longer in green to easily determine debits and credits. Please return these basic features. Without them, the app is as good as useless. I may need to remove all of my accounts as a result!!
23. [R45] 3/5 · US No names of merchants: What did you do. There’s no names to see on debit purchases of who the places are. Omg!! How are we supposed to verify them if it doesn’t say what place it was done at. Now it says “debit card signature” but no name of where. Why would you do this.. we need to know where/who. This is enough to make us change our banking place and close our accounts.. we love it here but this
24. [R103] 1/5 · US Horrible update: The update is so frustratingly unhelpful. Firstly, it does not provide balances including pending. This makes it difficult to calculate my expenses. I had to partially balance my checkbook for the first time in decades. I can add, but why the step back? I can also no longer review details of my income to know when it will become available. This is a major inconvenience, and almost
25. [R107] 1/5 · US This app is GARBAGE: Ever since the new upgrade you have to sign out then sign back in again to get an updated balance!! This was never an issue with the old version. I could use the at a glance feature and it would show an updated balance. Perhaps HVCU did this to increase overdraft fees? I watch my accounts like a hawk and this is utter rubbish.
26. [R111] 2/5 · US Not refreshing: With the latest update - none of the pending balances refresh, unless you click on another function. Pretty annoying!!
27. [R243] 1/5 · US Fix pending amounts!!: I can't believe how many times I have had problems with the app NOT showing me pending charges, or showing them and NOT calculating the pending charges into the "actual" available amount in the account like it is supposed to do. It's very deceiving to look at the "actual" available amount and it not to be accurate. I count on being able to look at my accounts to know what I
28. [R49] 1/5 · US Landscape BROKE!: Are you ever going to fix this - and now in addition it seems the link to ‘rewards’ off of card mgmt is gone Please fix this ! Landscape worked for many years -you broke it - you fix it ! Why no response ? Still Broke - can i please have a date for fix being applied ?
29. [R52] 4/5 · US Cannot do my banking in landscape mode.: Use tondo all my banking on my tablet in landscape mode and now since this most recent update I can no longer do so. I’ve tried restarting the app, turning off my tablet, and even reinstalling the app its self. I’m assuming it’s no longer supported which is disappointed.
30. [R60] 5/5 · US Latest Update Stuck in Portrait Mode: The app used to work fine until this latest update. It will not go into Landscape mode on my iPad Pro.
31. [R185] 3/5 · US Memo, check images, ads, business banking: Overall it works ok but here are my issues: 1) The memo field doesn’t work anymore for transfers. It shows the field, but you can’t use it. 2) You can’t see check images anymore. 3) They have ads within the app. 4) If you have a business account, there is no longer a separate app for that profile. I thought this was going to be great at first, but
32. [R193] 1/5 · US Memo: Fix the memo line on transfers
33. [R194] 1/5 · US Memo function for transfers no longer working: The memo function in the transfers section of the app no longer works. You can’t click in the box and get the keyboard to come up. This is super irritating. An otherwise fairly great app now annoys me nearly every time I use it.
34. [R242] 2/5 · US Widget No Longer Works: I LOVED the widget in my notifications screen on my iPhone. It allowed me to easily see my accounts rather than logging into the app. Ever since the update it no longer works and I tried EVERYTHING to get it to. This was literally the only reason I even had the app and I’m so bummed it’s now dysfunctional; even after the newest update to “fix bugs.” Really hoping their next
35. [R245] 1/5 · US Snapshot capability does not work: The ability to view the snapshot in the widgets for the iPhone does not work. Widget says setup required Please login to use this feature even immediately after logging in. Please provide an update so the app functions the way it’s intended.
36. [R246] 2/5 · US What happened?: I used to LOVE the HVFCU app. It worked flawlessly and it was easy to navigate and I never had a problem with it. Now that it became HVCU app with all the major changes, it’s glitchy and my widget doesn’t even work on my iPhone 11 Pro. I was hoping it was just a little buggy and the next update would fix it, but there’s been a couple updates and it still doesn’t work. And if I go t
37. [R183] 2/5 · US Stopped showing check images: App recently stopped showing check images and current update did not fix. Need to see those! Hate the upper part of screen filled with an add!!
38. [R189] 1/5 · US Ads: This is a banking app. Please do not show ads for loans on my account management page.
39. [R101] 1/5 · US New Mobile application: Is not as easy to use and efficient as the old version. The part that upset me the most is that iis that now I can’t see when a pending electronic deposit from my pension will be credited to my account.
40. [R10] 1/5 · US Accounts: For the past 3 weeks all I have is trouble with my accounts. I CANNOT see one of my accounts on my online banking. I miss my Catskills Hudson Bank.
41. [R42] 1/5 · US Worst update yet: I can’t transfer between accounts! Why can’t you just leave the app alone. It was working fine and what you think is an improvement, isn’t! Clearly you must not use your own app or you’d know!
42. [R145] 1/5 · US Don’t Get this app!!!!!: Every time I make a purchase, this app updates it to the wrong balance. And every time I call the branch, they say we don’t see anything wrong. I know this app is making a mistake because I keep my calculations in a notepad. Fix this issue!!!
43. [R169] 3/5 · US it’s ok: There are some bugs at time and also hate how there’s no notifications of anything like deposits, withdrawals or transfers all my other banks have that. Wish they would have that or if they do where on the app can i add this feature.
44. [R249] 2/5 · US Only one problem: This new update keeps logging me out even though I have the thumbprint. It’s really annoying.