Hudson Valley CU Mobile

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R18] 3/5 · US Account digits: I have account linked to my childs account. Last 4 digits of our both accounts are the same. I want to link my account with paypal - there is an issue because 4 digits are the same ( other digits are blocked from view) accounts look identical. So thinking I linked my account I was sending money to my daughter , but that account was hers and it created a chaos. I was sending mone
2. [R53] 1/5 · US worst bank ever: they have $35 fees be careful
3. [R55] 5/5 · US Stewart J VanDunk: Awesome bank been with you for years However don’t like your privilege overdraft charge !
4. [R107] 1/5 · US This app is GARBAGE: Ever since the new upgrade you have to sign out then sign back in again to get an updated balance!! This was never an issue with the old version. I could use the at a glance feature and it would show an updated balance. Perhaps HVCU did this to increase overdraft fees? I watch my accounts like a hawk and this is utter rubbish.
5. [R5] 5/5 · US We adore HV Credit Union: This app is so easy and we love banking at the union. It is unbelievable how wonderful it is compared to regular banks.
6. [R22] 5/5 · US Great app: It doesn’t get any better my favorite thing to do is transferring in the middle off shopping.
7. [R24] 5/5 · US Great: Love using this app . Has made my life a lot easier!! Love the security feature as well.
8. [R29] 5/5 · US Love the app: It makes checking your account and monitoring your funds way easier than I would of expected.
9. [R27] 5/5 · US Love the app update: The ability to glance of my account balance without signing in is the best thing I didn’t know I wanted
10. [R54] 5/5 · US Love the App: Love the app the more I learn the easier it is to maneuver. I very rarely go into the bank. I would like to see a button to freeze your card and take it off. Sometimes I miss place it and would like to freeze until I locate it (usually in a jacket or pocket of pants). I hate that they cancel immediately and then you find it but now you have a new number
11. [R68] 5/5 · US HVCU app: I absolutely love this app. Mostly anything I’m looking for I can find and I love that I can make my payments for my loan right from the app.
12. [R31] 5/5 · US Effective & Easy to Use: Super easy and NOT complicated. Equipped with baseline security protocols which can be easily tailored to specific needs, per individual account activity. Solid support with almost immediate response. Top notch. I’d expect nothing less from HVFCU.
13. [R61] 5/5 · US Best and safest Bank: The best bank ever. Been with Hudson Valley Credit Union for years now. To me there bank are the safest bank I came across. I had other banks but I got hacked into and i decided to close down that bank and only stick with Hudson Valley.
14. [R67] 5/5 · US Diana: I am totally confident with HVCU. I have been moving my money from M&T because they allowed hackers to get my money. I trust this account with HVCU because they ask BEFORE approving a transaction, where as M&T did not do. Thank you for protecting me and my account. Diana M Pelkoski
15. [R9] 5/5 · US Dan: Everyone is polite and very helpful. Can’t say enough about how well I have been treated by everyone in the credit union
16. [R19] 5/5 · US HELOC with Adam: The service that Adam provided was exceptional! Clear and easy to understand. He is a very genuine person that like working with people. Thank you, as well to the beautiful person that helped us open our accounts and to the underwriting Dept that accomplished this in two weeks. You have helped us consolidate our Dept and do a small renovation in our house. Thank you, Larry an
17. [R28] 5/5 · US Review: It’s a good app my dad helped me with it they have great service and the app works well couldn’t ask for more
18. [R30] 5/5 · US So easy: Been using app since 2018 never a problem and if there’s any issue the customer service takes care of it quickly thanks HVCU
19. [R1] 1/5 · US Crazy: I don’t go in the app for one week and it logged me out. I can’t log back in and I’ve called multiple times and nobody wants to answer
20. [R21] 3/5 · US Logs me out 90% of the time: This app is usually pretty good, but for the past few months it does this annoying thing where you log in, start navigating a bit, and within 5 seconds it logs you out forcing you to re-log back in. Then, after that it works fine. But, it happens 9 out of 10 times. It’s super frustrating to say the least.
21. [R23] 1/5 · US App issues: Every time I try to use the app it has me sign in. That sucks…
22. [R40] 4/5 · US Great app: My thing I don’t like is that I have to put in my password each time I want to get past Snapshot
23. [R25] 5/5 · US App is great! Except occasionally: Todays occasion is crashing during mobile deposit. Not sure if this is a network issue or a bug, but I cannot deposit checks…today. Other than that: a well designed app with many useful features!
24. [R200] 2/5 · US Use to be good: With the most recent update I cannot scan most checks. It says "folded corners" but the check is completely flat. I have tried putting check on different backgrounds and sometimes it takes 10 minutes before it finally takes an allowable picture. And sometimes it won't even scan at all.
25. [R203] 1/5 · US Please fix this app: I had no problems for years with mobile deposits. Now it is highly problematic during the past couple of weeks. Some checks get constant error messages about folded edges. Cannot make some deposits. Please fix this. Very frustrating.
26. [R206] 3/5 · US What happened?: I do pretty much all my banking through this app and it worked well 99% of the time. The latest update, however, has screwed with the camera function for depositing checks. It has an inordinately difficult time correctly framing the check, regardless of the various dark surfaces I tried, and returns multiple error codes, necessitating repeated attempts to take the picture. What
27. [R43] 1/5 · US What happened!!: Why did you remove the names of the merchants from the debit purchases? Now I have no idea who the merchant was! Also, deposits are no longer in green to easily determine debits and credits. Please return these basic features. Without them, the app is as good as useless. I may need to remove all of my accounts as a result!!
28. [R45] 3/5 · US No names of merchants: What did you do. There’s no names to see on debit purchases of who the places are. Omg!! How are we supposed to verify them if it doesn’t say what place it was done at. Now it says “debit card signature” but no name of where. Why would you do this.. we need to know where/who. This is enough to make us change our banking place and close our accounts.. we love it here but this
29. [R103] 1/5 · US Horrible update: The update is so frustratingly unhelpful. Firstly, it does not provide balances including pending. This makes it difficult to calculate my expenses. I had to partially balance my checkbook for the first time in decades. I can add, but why the step back? I can also no longer review details of my income to know when it will become available. This is a major inconvenience, and almost
30. [R49] 1/5 · US Landscape BROKE!: Are you ever going to fix this - and now in addition it seems the link to ‘rewards’ off of card mgmt is gone Please fix this ! Landscape worked for many years -you broke it - you fix it ! Why no response ? Still Broke - can i please have a date for fix being applied ?
31. [R52] 4/5 · US Cannot do my banking in landscape mode.: Use tondo all my banking on my tablet in landscape mode and now since this most recent update I can no longer do so. I’ve tried restarting the app, turning off my tablet, and even reinstalling the app its self. I’m assuming it’s no longer supported which is disappointed.
32. [R60] 5/5 · US Latest Update Stuck in Portrait Mode: The app used to work fine until this latest update. It will not go into Landscape mode on my iPad Pro.