Noom Weight Loss vs WeightWatchers Program
WeightWatchers Program is the better choice for overall user satisfaction and support.
While both apps offer valuable weight loss tools, WeightWatchers Program stands out for its user-friendly features and strong customer support. In contrast, Noom Weight Loss has faced significant criticism for app reliability and customer service issues.
Head to head
you prefer a psychology-focused approach to weight loss and are okay with potential app issues.
you want a more reliable and user-friendly app with strong support and a well-established program.
Evidence note: While Noom has a solid overall rating, its recent reviews highlight significant user frustrations, particularly with app performance and customer service. WeightWatchers has a larger user base and generally more positive feedback.
Frequently asked
Is Noom free?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R2] Noom Weight Loss Best weight loss app: I was very skeptical, but my friend was enjoying Noom, so I decided to do a free trial. I am actually consistent with tracking my calories with Noom and the weight is just starting to fall off. It’s not perfect, but it is excellent.
- [R5] Noom Weight Loss Helping me make better choices: I always thought I ate healthy…organic, non GMO, mostly lean protein, lots of veggies and fresh fruit. OK, so I have a couple of indulgences: chips and a sweet tooth. But I couldn’t lose weight even by moderating my indulgences. Noom has taught me that my eating wasn’t nearly as healthy as I thought. By following their cues and using the food color guide, I’m making
- [R71] WeightWatchers Program My weight loss: This program for weight loss is the best. I feel like I am eating normally and it doesn’t feel like I am on a diet. It is a point system and to me it is easy to track.
- [R90] WeightWatchers Program The WW App is remarkable!: The program is amazing and the app has so many incredible features, built in coaches and support, recipes up the wazoo, and a barcode scanner which has become my new best friend when food shopping. Download it today, sign up, and start the best thing you could ever do for yourself.
- [R6] Noom Weight Loss Program great - app awful: The program and mindset is fantastic but the app is terrible. It takes forever for it to actually load. You have to sit there and watch a box spin aground for minutes on end. I’m currently going on 11 minutes waiting for it to load.
- [R19] Noom Weight Loss Terrible design, annoying daily usage: Out of all the apps on my phone this is the one I hate using the most. It is slow to load, there is no customization of the order of the dashboard screen. It is tediously slow to log a meal. There is no shortcut from the desktop to log a meal. They have tried to gamify it and have you submit seeds at night, which is totally pointless and requires unnecessary
- [R88] WeightWatchers Program Easy to use: I see a lot of complaints but I don’t have any negative thoughts. I stay on top of my app and find it easy to use
- [R111] WeightWatchers Program Easiest app to use: Love the new Weight Watchers app! Very intuitive, and easy to navigate. One of the best features is selecting a food, and being able to adjust the serving size. folks are great. Mix and match recipes have really helped out with lunch time. Overall, the app has also made me make better choices. A cup of cherries for dessert ( O Smart Points ) over a small slice of cake eve
- [R3] Noom Weight Loss Latest update buggy,: erases recorded data every evening, water that had been manually recorded and steps, both day’s auto goal and steps completed uploaded from Fitbit. health tab will no longer connect even after multiple reboots.
- [R12] Noom Weight Loss Good but: It’s generally very good but has been very glitchy lately
- [R66] WeightWatchers Program Tracking Matters!: IF YOU WANT TO BE SUCCESSFUL YOU MUST LEARN iTO TRACK EVERYTHING BEFORE YOU PUT IT IN YOUR MOUTH!! Wish the App would track more name brands and not glitch as Much as it does with tracking days and results! Needs to include European foods now being sold in the USA as well as abroad. You should be able to preprogram your days when you are away and there is no internet service to
- [R100] WeightWatchers Program Lag: It is frustrating that the app lags so badly.
- [R1] Noom Weight Loss What happened?: I used to use Noom pretty regularly. I got frustrated because one day when I clicked on the app, it made me log back in and provide all my biometrics again. That happened twice and after the second time, I didn’t have the time to complete all the specifics anymore, so I stopped using the app. I use the free version because I couldn’t afford the subscription. After several months,
- [R4] Noom Weight Loss Scam!!!: This is a scam! I cannot possibly believe that the positive reviews here are real! They will not allow you to cancel. They will continue to charge you. The user support function does not work. They will not respond to my correspondence through any other means. I may have to take legal action
- [R64] WeightWatchers Program Hate the app. Price of GLP-1 post initial price is more than twice what others offer. Cannot cancel: Weight watchers will be out of business if they don’t change their 1 year no cancellation contracts when they don’t provide competitive rates for GLP-1. I can buy 3 months for $499 and they’re charging over $1,000. When you try to cancel the $74/mo charge, they refuse. I notified my bank. Early Ter
- [R31] Noom Weight Loss Awful customer service: Given that this medication is so powerful, it is their responsibility to have even basic customer service to support clients. They do not. Prepare for your account to get mishandled over and over again. Loved the app, their call center and long delays in response to serious issues is horrific.
- [R61] WeightWatchers Program Terrible customer service: The worst customer service
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store