Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Allyz® vs Hopper

Allyz® 4.8★ · Free to download 65
Winner Tie
Hopper 4.8★ · Free to download 60

Choose Allyz® if you prioritize reliable travel insurance and helpful customer service, but be prepared for potential app glitches; opt for Hopper if you want to find competitive prices for flights and hotels, but be wary of inconsistent pricing and poor customer support.

Full reviews: Allyz® · Hopper

Allyz® offers travel insurance with generally positive feedback on customer service and claims, despite recurring app issues. Hopper excels at finding good prices for flights and hotels but is plagued by complaints about hidden fees, booking errors, and difficult customer support.

Head to head

Features & Functionality tieR3R4R6R9
Allyz® Allyz® users appreciate the app for managing travel insurance, viewing policy info, filing claims, and tracking flight status R22. However, many users report significant issues with basic app functions, such as logging in R4R13, setting up accounts , entering trip details R3R15, and biometric ID R6. Some find it confusing to navigate and unable to purchase plans directly R9.
Hopper Hopper is praised for its ability to find competitive prices for flights, hotels, and car rentals and its price-watching feature that notifies users when to book R80. However, users frequently encounter booking errors , inaccurate information , and issues with the price prediction feature R61R66R99. Some also report difficulties with filters and finding relevant results .
Ease of Use tieR2R3R4R13
Allyz® Allyz® receives mixed reviews on ease of use. Some users find it user-friendly, easy to navigate, and intuitive for adding trips R2R26. Others struggle with persistent login issues R4R13, verification codes not working , and difficulties entering data or setting up accounts R3R18.
Hopper Hopper is generally considered easy to use for browsing and booking . However, users report significant frustration with app errors during booking , misleading information about inclusions like luggage , and issues with the login process .
Reliability & Performance tieR10R13R15R18
Allyz® Allyz®'s reliability is a major point of contention. While some users have positive experiences with claims and policy management R34, many report the app is glitchy R10, doesn't launch , keeps logging them out R13, or fails to accept correct information like zip codes or flight details R15R18.
Hopper Hopper's reliability is a significant concern for many users. There are numerous complaints about booking confirmations not being received by hotels , prices changing unexpectedly R61R66, and incorrect room types being booked . Users also report issues with the app's price prediction accuracy R61R66R99 and general app errors .
Price & Value edge: Allyz®R1R14R22R26
Allyz® Allyz® is seen as offering good value for travel insurance, with users finding policies affordable R1 and annual policies a great deal for frequent travelers . Many appreciate the peace of mind it provides R22R26 and the efficiency of the insurance coverage R14.
Hopper Hopper is frequently praised for finding good prices and discounts on flights and hotels . However, a significant number of users report hidden charges, unexpected fees R64R81R87R105, and prices that are ultimately higher than advertised R64R81R87. Some also feel the app's price predictions led them to pay more R61R66.
Customer Support edge: Allyz®R3R5R7R8
Allyz® Allyz® receives generally positive feedback for its customer service. Users describe representatives as helpful, informative, attentive, and knowledgeable R5R8R11R42. However, some users report poor response times R3, difficulties with refunds requiring multiple submissions R23R39R45, and feeling denied claims unfairly R7.
Hopper Hopper's customer service is a major point of dissatisfaction. Users report terrible support , long hold times , unhelpful AI chatbots , and difficulty reaching human agents, especially for international users . Many complain about not receiving refunds or being blamed for issues .
Pick Allyz® if

You need reliable travel insurance with generally good customer support and claims processing, and you are willing to overlook occasional app glitches R5R8R34.

Pick Hopper if

You are primarily looking for competitive prices on flights and hotels and appreciate price tracking features, and you are prepared to deal with potential booking discrepancies and poor customer support R80.

Evidence note: Both apps have a significant number of negative reviews, which is common for free-to-download travel apps. For Allyz®, the negative reviews often focus on app functionality and claim denials, while for Hopper, they center on hidden fees, booking errors, and customer service issues.

Frequently asked

Does Allyz® offer good customer service for travel insurance?
Yes, Allyz® generally receives positive feedback for its customer service, with users describing representatives as helpful, informative, attentive, and knowledgeable R5R8R11R42.
Are there hidden fees when booking with Hopper?
Many Hopper users report hidden fees and unexpected charges, particularly for car rentals and hotels, with the final price often being higher than initially shown in the app R64R81R87R105.
Can I rely on Allyz® for quick claims processing?
Some Allyz® users have reported quick and easy claims processing, with reimbursements received within a couple of days R34, while others have experienced long waits and difficulties obtaining refunds R23R39R45.
Is Hopper's price prediction feature accurate?
Hopper's price prediction feature receives mixed reviews; while some users find it helpful for saving money R80, others report that the app's predictions led them to wait and ultimately pay significantly more for flights R61R66R99.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Allyz® 3/5 · US Poor response to entries: You should not have to repeat entries 5 times to fill in data.
  2. [R4] Allyz® 1/5 · US No: Spent too much time trying to get this app to recognize what the Mac browser recognizes as the correct account with same login info. It just wasted lots of time.
  3. [R6] Allyz® 3/5 · US App not working: Seemed easy enough but the biometric id does not seem to work . I have tried to multiple times and all appears to be set right on my phone. Check items to make sure they work before option offered
  4. [R9] Allyz® 3/5 · US Can’t buy a plan with it: Easy and good for claims and filling out the trip, but sucks that it can’t be used to buy the actual plan
  5. [R2] Allyz® 5/5 · US Winnie: User Friendly Design
  6. [R13] Allyz® 1/5 · US Keeps logging me out: For months I have been unable to stay logged in. I sign in, go to the homepage, then it immediately logs me out and puts me back to the sign-in page. I have uninstalled and reinstalled, no change
  7. [R10] Allyz® 1/5 · US Avoid app and services: App is glitchy and you need so many forms and you will still get deny.
  8. [R15] Allyz® 3/5 · US Does not accept all flights: Tried to add a regular AA flight to my trip, does not accept it with or without a space between the AA and the flight number. Worthless feature.
  9. [R18] Allyz® 3/5 · US Incorrect Zip Code Verification: Just downloaded. In setting up my profile, I’d have to say the app fails! It WILL NOT accept my accurate Wisconsin zip code of 53189, although it will accept the nearby, but incorrect for my address, 53188 or 53186.
  10. [R1] Allyz® 1/5 · US Travel Insurance: Easy, fast and very affordable
  11. [R14] Allyz® 5/5 · US No comments: Es inigualable este seguro de viaje , respalda al viajero de manera eficiente , sin comentarios
  12. [R22] Allyz® 5/5 · US New to Allianz: This is my first time purchasing travel insurance with AAA. The agent show me install the app, enter flight information and how to claim in case I need. Everything in the app. I hope I do not need to use but it gives me peace of mind in travel. Thank you for having an app to simplify process.
  13. [R26] Allyz® 5/5 · US Peace of mind: I’ve not had to use their service but it gives me peace of mind knowing that someone has my back while I’m out and about. And their app is super easy to use!
  14. [R5] Allyz® 5/5 · US Refund: Hello, I just spoke to customer service two times today. Both women were very helpful and informative.. My request is to be refunded for one policy of two since we had double coverage for our trip to the Arctic on July 13. 2026. We live in the same house and we always travel together. That requires only one policy. Thank you for your assistance and the eventual refund of $1050.00!
  15. [R7] Allyz® 1/5 · US Pésimo servicio: Me vendieron la aseguranza por 200 dólares y podría cancelar mi vuelo con devolución y cuando llame me la negaron por qué tienen condiciones y situaciones pasan en las cuales te vez forzado a cancelar un viaje y la aseguranza solo me cobró el dinero y ya no se hacen responsables y pésimo servicio al llamar al servicio al cliente parecen robots solo motorizados a decirte y no a ay
  16. [R8] Allyz® 5/5 · US Customer Service: Paulette was very helpful. She explained the policy and helped me pick the best plan for my husband and I.
  17. [R11] Allyz® 5/5 · US Very concerned and attentive: My appointment with the doctor was very satisfactory. He listened to my symptoms, prescribed a medication and explained how it would help me.
  18. [R42] Allyz® 5/5 · US Out of Country medical: Toya was very helpful in signing me up for the insurance I need. Thank you!
  19. [R64] Hopper 2/5 · US Car rental is misleading: Ordered and paid for a car on the site, I declined insurance on the site because I was using my own. I get to the counter and was charged 4xs more. The price on their site is NOT what you will pay.
  20. [R81] Hopper 1/5 · US Albert’s experience: Hopper is a waste of time you pay for your room to find out you still have resort fees when you get to the hotel when the app clearly says all fees included. Customer service is the worse you cant understand them and they don’t know there own policies save your time and use Airbnb deleting this app i don’t like people who do bad business
  21. [R87] Hopper 1/5 · US Innaccurate Hotel Prices: I paid over $1000 to a hotel for a week's stay through Hopper, and I was just charged an additional $321 by the hotel, and I do not know why. Beware, the pricing you see in Hopper is not the ultimate price.
  22. [R105] Hopper 1/5 · GB Shady: This company is very shady, use booking.com instead to avoid hidden charges.
  23. [R23] Allyz® 1/5 · US What a rip off!!: I can't believe the number of "documents" I have to submit to get a refund. What a scam!
  24. [R34] Allyz® 5/5 · US Easy to use and pays quickly: Our flight was severely delayed due to weather causing us to miss our connecting flight we had to spend a night at the connecting airport. The process was easy and we were reimbursed for hotel and dinner within a couple days of submitting the claim.
  25. [R39] Allyz® 1/5 · US Dishonest: Terrible company. Multiple submissions and still no reimbursement. I’ve been home two months… Still waiting.
  26. [R45] Allyz® 2/5 · US Difficult to Obtain Refunds: I abuse this travel insurance for quite a few trips over the last several years, especially since it is the one AAA uses. However, this past year I had to actually request a refund. Multiple documents were sent in and every time they asked for one more or additional documents. Finally called the company and they go oh yeah just send all of these, and I sent them all. T
  27. [R61] Hopper 1/5 · US Horrible: ***In 2026 PLEASE PROCEED WITH EXTREME CAUTION*** Never left a review for an app before but this one is BEYOND horrible. I don’t care how many positive reviews it has, the world has changed and this app is terrible. I’ve used it for two international flights and been absolutely steered wrong both times. I check it every day and the app says “Wait” to book my saved flight. I watched wh
  28. [R66] Hopper 3/5 · US It’s good but not great: TLDR: It cost me over 300+ dollars telling me the flight would go down when in reality it skyrocketed to almost 1000/pp It seemed like hopper was perfect to view multiple flights across multiple airlines, Compare prices, and even have the option to watch flights and Hopper would notify you when the price gets better. I thought 700/pp was a bit steep from NY->Turks so I wa
  29. [R80] Hopper 5/5 · US So helpful!: This app is very helpful when trying to plan a trip. I love how it will watch flights for you and tell you when to purchase tickets
  30. [R99] Hopper 1/5 · GB Poor! Doesn’t do what it says on the tin.: Makes a big deal about its accurate predictor, I’ve tried 3 different flights to different places and it can’t predict any of them, so I’ll be deleting this worthless app. I’ll use Skyscanner or Google, at least they work!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store