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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Allyz® vs Priceline

Allyz® 4.8★ · Free to download 55
Winner Priceline
Priceline 4.8★ · Free to download 75

Priceline is the better choice for general travel booking due to its wide range of services and consistent deals, while Allyz® is specifically for travel insurance and struggles with app functionality and claims processing.

Full reviews: Allyz® · Priceline

Priceline offers a comprehensive platform for booking travel with frequent deals and a generally intuitive app, though some users report issues with customer service and refund policies. Allyz® focuses on travel insurance, with users appreciating its coverage and customer support for policy explanations, but the app itself is plagued by significant technical glitches and difficulties with claims and refunds.

Head to head

Features & Scope edge: PricelineR9R20R22R32
Allyz® Allyz® is primarily a travel insurance app, allowing users to view policy information, file claims, and track flight status R20R22. Some users appreciate the ability to log trips for annual plans R32. However, a significant limitation is that users cannot purchase insurance plans directly through the app R9.
Priceline Priceline is a broad travel booking platform for hotels, flights, and rental cars, known for offering deals and discounts R68R92R119. It allows users to compare options and saves information for quicker booking . Some users desire features like upgrading/downgrading rental cars or better reward programs .
Ease of Use & App Functionality edge: PricelineR2R3R4R6
Allyz® Allyz® receives mixed reviews on ease of use. While some find it user-friendly and easy to navigate R2R26R32, many report severe technical issues. These include problems with logging in and staying logged in R4R13, biometric ID not working R6, inability to enter data correctly R3, and the app not launching or accepting flight information . Account creation is also problematic for some .
Priceline Priceline is generally praised for being easy, intuitive, and quick to use, especially for repeat bookings . Users appreciate its ability to save information and provide quick confirmations . However, some find the app confusing or difficult to use, particularly when making changes to reservations . There are also reports of bugs leading to double charges R72.
Reliability & Problem Resolution tieR4R7R10R13
Allyz® Allyz® suffers from significant reliability issues, with many users unable to log in, create accounts, or use basic features R4R13. Beyond app functionality, there are numerous complaints about denied claims and difficulty obtaining refunds, often requiring extensive documentation and long waits R7R10R19R23. Some users report positive experiences with claims being paid quickly .
Priceline Priceline's reliability is mixed. While many users have never had an issue and find it consistently delivers deals R119, a substantial number report serious problems. These include booking errors leading to no reservations upon arrival , hotels being unavailable or misrepresented R61, and rental car issues R79R85. Customer service is frequently criticized for being unhelpful, leading to double charges and denied refunds R85.
Price/Value edge: PricelineR1R7R19R26
Allyz® Allyz® is perceived as offering good value for travel insurance, with users finding policies affordable R1 and annual policies a great deal for frequent travelers . Some users feel the peace of mind provided is priceless R26. However, the value is diminished for those whose claims are denied or who struggle to get refunds R7R19.
Priceline Priceline is widely praised for its competitive pricing and ability to find good deals on hotels and rental cars R68R92. Many users consider it their go-to for savings. However, some VVIP members feel prices are not significantly lower than direct bookings or other sites , and non-US users are frustrated by prices being quoted before tax and only in USD .
Customer Support edge: Allyz®R5R7R8R11
Allyz® Allyz® customer service receives mixed reviews. Some users report very helpful, informative, and attentive agents who assist with policy explanations and refunds R5R8R11. Conversely, others describe customer service as unhelpful, like 'robots,' or unresponsive, especially when dealing with denied claims or refund requests R7R19R39.
Priceline Priceline's customer service is frequently criticized. Users report rude, hostile, and unhelpful representatives R85, difficulty getting issues resolved , and being lied to regarding cancellations and refunds . Many experiences involve long hold times and a lack of accountability for booking failures . However, some users do find agents helpful R119.
Pick Allyz® if

you need travel insurance and value direct customer support for policy questions, and are prepared to navigate potential app glitches and a potentially complex claims process R5R8R11.

Pick Priceline if

you frequently book hotels, flights, or rental cars and prioritize finding competitive deals, and are comfortable with a generally functional app despite potential issues with customer service and booking accuracy R68.

Evidence note: Both apps have a significant number of negative reviews, particularly regarding customer service and refund/claim processes. Allyz®'s issues are heavily skewed towards app functionality and claims, while Priceline's revolve around booking accuracy and customer support for problem resolution.

Frequently asked

Can I buy travel insurance through the Allyz® app?
No, users report that the Allyz® app cannot be used to purchase an actual travel insurance plan, though it is good for managing existing policies and filing claims R9.
Does Priceline offer good deals?
Yes, many Priceline users consistently find great deals and discounts on hotels, flights, and rental cars, often considering it their go-to app for savings R68R92R110R119.
Are refunds easy to get with Allyz®?
Refunds with Allyz® can be difficult to obtain, with users reporting long waits, requests for multiple documents, and claims being denied even after purchasing insurance R7R19R23R39.
What are common problems with the Priceline app?
Common problems with the Priceline app include booking errors leading to no reservation upon arrival, hotels being misrepresented, and issues with rental car bookings, often compounded by unhelpful customer service R61R72R79R85.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R9] Allyz® 3/5 · US Can’t buy a plan with it: Easy and good for claims and filling out the trip, but sucks that it can’t be used to buy the actual plan
  2. [R20] Allyz® 5/5 · US A travel companion: Info at your fingertips! A great resource for your insurance. Get policy info, file a claim, flight status and even the ability to get help!
  3. [R22] Allyz® 5/5 · US New to Allianz: This is my first time purchasing travel insurance with AAA. The agent show me install the app, enter flight information and how to claim in case I need. Everything in the app. I hope I do not need to use but it gives me peace of mind in travel. Thank you for having an app to simplify process.
  4. [R32] Allyz® 5/5 · US Alliance Mobile app: Easy to navigate and add trips to yearly plan. The mobile app is intuitive and easy to use. Updates and modifications a few taps on the mobile phone.
  5. [R2] Allyz® 5/5 · US Winnie: User Friendly Design
  6. [R3] Allyz® 3/5 · US Poor response to entries: You should not have to repeat entries 5 times to fill in data.
  7. [R4] Allyz® 1/5 · US No: Spent too much time trying to get this app to recognize what the Mac browser recognizes as the correct account with same login info. It just wasted lots of time.
  8. [R6] Allyz® 3/5 · US App not working: Seemed easy enough but the biometric id does not seem to work . I have tried to multiple times and all appears to be set right on my phone. Check items to make sure they work before option offered
  9. [R7] Allyz® 1/5 · US Pésimo servicio: Me vendieron la aseguranza por 200 dólares y podría cancelar mi vuelo con devolución y cuando llame me la negaron por qué tienen condiciones y situaciones pasan en las cuales te vez forzado a cancelar un viaje y la aseguranza solo me cobró el dinero y ya no se hacen responsables y pésimo servicio al llamar al servicio al cliente parecen robots solo motorizados a decirte y no a ay
  10. [R10] Allyz® 1/5 · US Avoid app and services: App is glitchy and you need so many forms and you will still get deny.
  11. [R13] Allyz® 1/5 · US Keeps logging me out: For months I have been unable to stay logged in. I sign in, go to the homepage, then it immediately logs me out and puts me back to the sign-in page. I have uninstalled and reinstalled, no change
  12. [R1] Allyz® 1/5 · US Travel Insurance: Easy, fast and very affordable
  13. [R19] Allyz® 1/5 · US What’s the point of paying INSURANCE?: Annoyed. Waiting weeks for a response. Paid Insurance for my ticket in case I needed a refund. And I wasn’t protected, and was denied a refund. -1 star
  14. [R26] Allyz® 5/5 · US Peace of mind: I’ve not had to use their service but it gives me peace of mind knowing that someone has my back while I’m out and about. And their app is super easy to use!
  15. [R5] Allyz® 5/5 · US Refund: Hello, I just spoke to customer service two times today. Both women were very helpful and informative.. My request is to be refunded for one policy of two since we had double coverage for our trip to the Arctic on July 13. 2026. We live in the same house and we always travel together. That requires only one policy. Thank you for your assistance and the eventual refund of $1050.00!
  16. [R8] Allyz® 5/5 · US Customer Service: Paulette was very helpful. She explained the policy and helped me pick the best plan for my husband and I.
  17. [R11] Allyz® 5/5 · US Very concerned and attentive: My appointment with the doctor was very satisfactory. He listened to my symptoms, prescribed a medication and explained how it would help me.
  18. [R68] Priceline 5/5 · US MSGT: Best deals of all businesses that offer travel and related discounts!
  19. [R92] Priceline 5/5 · US Priceline is Fabulous!!!: I always find the best rates for rental cars/hotels on this app. Thanks for the discounts!!!!
  20. [R110] Priceline 5/5 · US Great App!: I always use Priceline! It’s an awesome app. I ALWAYS find good deals on Priceline. I’ve tried others before, but they do not compare to the deals I’ve gotten from this app.
  21. [R119] Priceline 5/5 · US My only way to book for trips.: I love using this app when it comes to booking stay, and flights. I’m a loyal fan of this app because it’s helped me out immensely from spending over my limits and still allowing to stay with budget. But still living up like a queen. Their prices are unbeatable and I love the alerts when prices drop. Their customers reply is also a plus for Q&A.
  22. [R23] Allyz® 1/5 · US What a rip off!!: I can't believe the number of "documents" I have to submit to get a refund. What a scam!
  23. [R39] Allyz® 1/5 · US Dishonest: Terrible company. Multiple submissions and still no reimbursement. I’ve been home two months… Still waiting.
  24. [R61] Priceline 1/5 · US Worst app ever: I booked a hotel with them only to be pointed to a building that has been burned down and not operational. They also charged me a no show fee.... i will never use this app again.
  25. [R72] Priceline 3/5 · US Bugs in the APP: On May 29th, I wanted to book a hotel using your app, which I regularly use. During the booking, the app gave an error, and I had to repeat the process a second time. Afterward, I noticed I was charged twice from my card for two rooms at the same hotel. I canceled one transaction and was calm, sure that the second transaction went through. Today, upon arriving at the hotel, I disc
  26. [R79] Priceline 1/5 · US Rental car was a nightmare: I admit, I chose a rental car option that was non-refundable. That was my bad, but I ended up with a rental car company that was a total nightmare because of Priceline. The rental car company charged more than half of what I initially paid to rent the car, because I had to add an extra day. What to know why they charged it? Because not all the fees were accounted for
  27. [R85] Priceline 1/5 · US Bait-and-Switch Scam & Abysmal Customer Service, Avoid at All Costs!: I booked and paid for a rental car through Priceline, but when I arrived to pick it up, the car was completely unavailable. When I contacted Priceline’s customer service to resolve this breach of contract, the representatives were incredibly rude, hostile, and utterly unhelpful. They refused to provide a solution or take respon

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store