Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

NJ TRANSIT vs Moovit

NJ TRANSIT 4.8★ · Free to download 30
Winner Moovit
Moovit 4.6★ · Free to download 65

Moovit is generally more reliable for trip planning and real-time information, despite its ad-heavy free tier, while NJ TRANSIT's recent update has severely impacted its usability and core functionality.

Full reviews: NJ TRANSIT · Moovit

NJ TRANSIT's recent update has led to widespread user frustration due to broken features, poor UI, and inability to access schedules, making it difficult to use for daily commuting. Moovit, while criticized for its numerous ads, is still seen as a more reliable option for public transport schedules and route planning across various locations.

Head to head

Features and Functionality edge: MoovitR1R2R15R37
NJ TRANSIT Users report that NJ TRANSIT's recent update removed useful features like track information, the ability to view future schedules, and a functional trip planner R1R2R15R37. Many users are unable to purchase bus tickets, only seeing rail options R46. The app also has issues with tickets not showing up after payment and payment cards being removed R25R56.
Moovit Moovit is praised for being a comprehensive app that tells users what routes to take and is generally up-to-date on which routes are in use . It helps users find out everything around their city and provides real-time updates . However, some users report that specific new rail lines or bus stops are missing or incorrect .
Ease of Use / User Interface edge: MoovitR2R3R4R5
NJ TRANSIT NJ TRANSIT's new UI is widely criticized as confusing, non-intuitive, and difficult to navigate . Users struggle to find schedules, and the app often blocks them from changing dates or viewing future times R2R3R4. Many iPad users cannot even open the app past the intro screen R5.
Moovit Moovit is generally described as fast and easy to use . However, some users find the app 'too busy' and the constant full-screen ads make it difficult to navigate and access information quickly, especially when in a rush R70R73R76.
Reliability and Accuracy edge: MoovitR25R55R56R57
NJ TRANSIT NJ TRANSIT users report inaccurate or unreliable information, with trains showing as 'on time' during delays, and bus times not updating in real-time R55R57. The app frequently gives error messages, freezes, and requires forced restarts . Some users report tickets not appearing after payment R25R56.
Moovit Moovit is generally considered accurate for public transport schedules and routes R62R65. However, some users experience inaccurate bus data and arrival times, with buses not arriving on schedule or times not updating correctly R64R72. The live bus feature is also reported to sometimes not work .
Price and Value edge: NJ TRANSITR6R35R66R70
NJ TRANSIT NJ TRANSIT is free to download, but users complain about rising ticket prices and the removal of 'flex prices' R35. Some users report issues with multi-pay features and activating cards R6.
Moovit Moovit is free to download, but users are heavily frustrated by the overwhelming number of full-screen ads in the free version R66R70R73R76. Many feel forced to pay for the premium version to avoid ads, but some who paid still experienced ads or unexpected charges .
Customer Support tieR6R46R53R63
NJ TRANSIT NJ TRANSIT users report a lack of real customer support, with issues like multi-pay not working and no response to emails or calls R6R46R53.
Moovit Moovit users report difficulty reaching customer support, with no one answering support phone numbers and AI being unhelpful R63. Some users who were wrongly charged found it impossible to get help .
Pick NJ TRANSIT if

you are an NJ TRANSIT commuter hoping for a quick ticket purchase and are willing to navigate a frustrating interface, or if you primarily use it for basic, current-day schedules and don't rely on advanced planning features .

Pick Moovit if

you need a public transport app that provides generally reliable route planning and real-time updates across various cities, and you are willing to tolerate frequent ads or pay for a premium subscription .

Evidence note: The reviews for NJ TRANSIT are heavily skewed negative due to a recent update, which explains the discrepancy between its lifetime rating and recent user sentiment. Moovit's negative reviews are largely focused on the intrusive ad experience in its free tier.

Frequently asked

What are the main problems with the NJ TRANSIT app after its update?
After its update, the NJ TRANSIT app has significant issues including the inability to view future train or bus schedules, missing track information for arriving trains, a confusing and non-intuitive user interface, and problems with ticket purchases and payment methods R1R2R3R4. Many iPad users also report that the app does not open or function correctly on their devices R5.
Is Moovit reliable for real-time transit information?
Moovit is generally considered reliable for real-time transit information and route planning, with many users finding it accurate for bus and train schedules R62R65. However, some users have reported inaccuracies with bus arrival times and live updates, or that certain routes and stops are not correctly reflected R64R72.
Does Moovit have a lot of ads?
Yes, Moovit's free version is heavily criticized for having a significant number of intrusive, full-screen ads that frequently interrupt usage, making navigation difficult and frustrating R66R70R73R76. Some users report ads appearing every few seconds or every time they perform an action, leading many to consider deleting the app or paying for the premium version .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] NJ TRANSIT 1/5 · US Terrible Update: The App was updated and now it doesn’t show you what train your track is arriving on and it’s very frustrating. If it’s not broke don’t fix it!
  2. [R2] NJ TRANSIT 5/5 · US Schedules: App looks nice but in some ways not as user friendly as the old one. It does not allow you to see schedules for specific train routes the following day. If there is no train at the time you are looking a pop up blocks you from changing the date. A bad flow that needs to be fixed. The old app would let you see all the trains traveling from point to point on a specific day. That is not po
  3. [R15] NJ TRANSIT 3/5 · US Bring back trip planner: Not liking this update - in old version there was a place to help plan trips from location to location. Where is that functionality?
  4. [R37] NJ TRANSIT 1/5 · US Worst update ever: If I could give this new update zero stars, I would. You removed features that helped riders navigate to their train and keep track of the timing for their current train. Why in any universe would you remove features that tell riders what track to go to for their train??!! How is that a helpful update?? Sprinting from the subway is stressful enough. Now I have to guess and pray
  5. [R3] NJ TRANSIT 3/5 · US The redesign is mid: The new design is a decent starting point but it still needs some love. The hamburger menu button is particularly bad. The UX could go for some improvement as well. Like why can’t I check future bus schedules?! You just get an annoying message telling you there aren’t any buses running at this time which makes no sense - it should always show you the next scheduled stop for yo
  6. [R4] NJ TRANSIT 2/5 · US New update is so frustrating: This app was so much better before the update. Now when you click on the train to check the schedule, if there are no trains on the day that you’re checking, you’re out of luck. It doesn’t give you the option to choose another date, it just tells you to choose another different origin. As a visually impaired person, this makes it very difficult to plan my only means o
  7. [R5] NJ TRANSIT 5/5 · US CANT USE WITH IPAD: the blue intro page is stuck when I open the app I can’t even use this app on my iPad yall need to make it smaller or something so I can click the “get started” button
  8. [R25] NJ TRANSIT 1/5 · US Terrible update: Ever since updating the app, none of my tickets have been showing up, even when my payment goes through. I keep getting an error message when I try to refresh the app. I’ve tried closing it and reopening it, signing out and logging back in, and even deleting the app and redownloading it and none of these solutions have worked. Beyond frustrating. Something needs to be fixed
  9. [R55] NJ TRANSIT 1/5 · US Unreliable info: What’s the point of a transit app if your train schedule is NOT live??
  10. [R56] NJ TRANSIT 1/5 · US Horrible App: This app is so bad, there’s always, always, always something wrong and it’s latest issue is when you buy a ticket the money comes out your account but doesn’t show in the ticket section. They are robbing people.
  11. [R57] NJ TRANSIT 1/5 · US Can the devs learn to code?!: What are you guys doing, seriously? Can someone learn to update bus times in real time as they depart. It’s so annoying and frustrating when a bus goes from 2 minute away to less than a minute away in less than 30 seconds. Holy moly I feel like a middle schooler would do a better job at developing this!
  12. [R6] NJ TRANSIT 3/5 · US App has issue (still): Well it has come a long way but still there is issues. Constantly putting in the three number code is annoying. The multi-pay feature does not work Went to Walgreens to add 10 bucks and they said the card can’t be activated.stuff like that and no real costumer support, makes the app Mid at best
  13. [R35] NJ TRANSIT 1/5 · US Raising prices, yet terrible service: Removed flex prices, raising NJ transit prices though there’s multiple cancellations/delays daily, buses showing up late, lack of AC What are yall doing???? This is just greed at this point and I wish more people would complain about this 😭
  14. [R66] Moovit 3/5 · US Ads: Because there are so many ads · translated
  15. [R70] Moovit 1/5 · US Unreliable and full of ads: Not only is this app wrong with ETAs constantly, but it’s impossible to navigate because of the incessant advertisements.
  16. [R46] NJ TRANSIT 1/5 · US What happened: Why can’t I purchase bus tickets on this app anymore? When I select ‘Buy Tickets’ it only gives me the option the purchase rail tickets. I’ve emailed support twice and tried calling but haven’t been able to get a response
  17. [R53] NJ TRANSIT 1/5 · US World cup garbage: Whatever they did to update the app for the world cup completely broke the app. I cannot log into my account to access my monthly pass, view a train schedule or buy tickets. I have submitted numerous support requests and have had back and forth with support without success. I fully expect njt to reimburse me for the extra tickets I have to physically buy as a result of this. As
  18. [R63] Moovit 3/5 · US Great until it’s not: The app worked great at first for paying for busses until it blocked my account for no particular reason. No one answers the support phone number so there appears to be no way to fix it.
  19. [R62] Moovit 5/5 · US Transit easy: Moovit is great for transit schedules!
  20. [R64] Moovit 1/5 · US Inaccurate data: I’ve used this app since August of 2025 and it has never failed me until June. The bus data is inaccurate, the busses never arrive on the scheduled time and there’s NEVER accurate data. Fix your app!!
  21. [R65] Moovit 5/5 · US Public transport: Most the time following the schedule,drivers very polite.
  22. [R72] Moovit 3/5 · US Won’t update times: Like the app and live updates, yet if I open the app to check the bus at 8am, even if I close, refresh, and restart app, it continues to show the 8am suggested bus time even when I’m looking 20 minutes later! Obviously can’t take the bus that has been gone for 20 minutes, and can’t then see what I should take.
  23. [R73] Moovit 1/5 · US Ads: The ads make it pretty hard to navigate
  24. [R76] Moovit 1/5 · US Horrible App: The app is useful if you could quit having continuous apps popping up w/o having to upgrade for a fee, that don't even let you put in your information properly, because the ads keep blocking you. It doesn't always give you a chance to put a certain date and time each time you want to find out what the schedule for the next day or two would be.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store