Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

NJ TRANSIT vs Transit • Subway & Bus Times

NJ TRANSIT 4.8★ · Free to download 30
Winner Transit • Subway & Bus Times
Transit • Subway & Bus Times 4.6★ · Free + IAP 70

Transit • Subway & Bus Times is the better choice for general public transit navigation due to its broader functionality and generally positive user experience, despite some accuracy issues and a paid tier, while NJ TRANSIT's recent update has severely impacted its usability.

Full reviews: NJ TRANSIT · Transit • Subway & Bus Times

NJ TRANSIT has suffered significantly from a recent update, with users reporting widespread issues with scheduling, navigation, and core functionality. Transit • Subway & Bus Times, while not perfect in terms of real-time accuracy and having a paid tier, is generally praised for its comprehensive features and ease of use across various transit systems.

Head to head

Features & Functionality edge: Transit • Subway & Bus TimesR1R2R3R4
NJ TRANSIT Users of NJ TRANSIT report that the recent update removed crucial features like viewing future schedules, track information, and a trip planner R1R2R4. Many also struggle to find basic information like bus schedules or purchase bus tickets R3R46. The app also has issues with multi-pay features and ticket display R6R25.
Transit • Subway & Bus Times Transit • Subway & Bus Times is praised for its comprehensive transit and bike navigation, offering features like trip history and fine-tuning routing preferences . However, some users note a lack of specific features like searching for bus stops by number, adding favorite local stops, or displaying all-day schedules R79.
Ease of Use & UI edge: Transit • Subway & Bus TimesR2R3R4R5
NJ TRANSIT NJ TRANSIT's new UI is widely criticized as confusing, non-intuitive, and difficult to navigate R8R10. Specific complaints include a bad hamburger menu, difficulty checking future schedules, and issues with displaying tickets R2R3R4. The app also has issues with iPad compatibility, getting stuck on the intro screen R5.
Transit • Subway & Bus Times Transit • Subway & Bus Times generally receives positive feedback for its beautiful UI and intuitive ease of use R68. However, some users find the display confusing, especially for finding the next bus R79. Recent updates have also made some actions slower or removed the 'Go' button for later times .
Reliability & Accuracy tieR12R18R25R31
NJ TRANSIT NJ TRANSIT users report significant reliability issues, including consistently wrong and misleading information, non-live train schedules, and tickets not showing up after purchase R12R25R31R55. The app is also criticized for frequent freezing, error messages, and push notification alerts not working R18.
Transit • Subway & Bus Times Transit • Subway & Bus Times is described as reliable by some users R66, but many others report significant issues with accuracy and real-time tracking R69R70. Buses are often late, don't show up, or times change drastically .
Price & Value tieR6R24R35R64
NJ TRANSIT NJ TRANSIT is free to download, but users complain about rising prices for transit services despite poor app and transit service R35. There are also issues with payment functionality, like multi-pay not working and credit cards being removed R6R24.
Transit • Subway & Bus Times Transit • Subway & Bus Times is free to download but offers in-app purchases. Many users express frustration about having to pay for features like seeing bus schedules, more trips, or real-time tracking, especially since public transit is often tax-funded R64R66R67R79. Some feel it's not worth paying for given the accuracy issues .
Customer Support edge: Transit • Subway & Bus TimesR6R46R53R68
NJ TRANSIT NJ TRANSIT users report a lack of real customer support, with issues like unactivated cards and unanswered emails R6R46R53.
Transit • Subway & Bus Times Transit • Subway & Bus Times is praised for having great customer service R68 and for caring about its users .
Pick NJ TRANSIT if

you are a regular NJ Transit commuter and are willing to deal with significant app frustrations, or if the app's issues are resolved with future updates.

Pick Transit • Subway & Bus Times if

you need a comprehensive transit planning app for various cities and modes of transport, value a good user interface, and are willing to tolerate occasional accuracy issues or consider a paid subscription for full features.

Evidence note: The reviews for NJ TRANSIT are overwhelmingly negative, focusing on a recent update that severely degraded the app's functionality and user experience. This contrasts sharply with its high lifetime rating, suggesting a significant recent decline. Reviews for Transit • Subway & Bus Times are more mixed, with praise for its overall design and features, but consistent complaints about real-time accuracy and the paid tier.

Frequently asked

Why is NJ TRANSIT's rating so high if reviews are bad?
NJ TRANSIT's lifetime rating of 4.8 is likely inflated by positive reviews from before a recent major update; current reviews indicate a significant decline in user satisfaction due to broken functionality and a poor user interface R1R7R8R10.
Does Transit • Subway & Bus Times require payment?
Transit • Subway & Bus Times is free to download, but many users report that essential features like seeing bus schedules, more trips, or accurate real-time tracking are locked behind a paid subscription, with some mentioning a $25 fee for students or a $5 monthly cost R64R66R67R79.
Are the real-time schedules accurate for either app?
Both apps have significant issues with real-time schedule accuracy; NJ TRANSIT users report non-live schedules and misleading information R31R55, while Transit • Subway & Bus Times users frequently complain about buses being late, not showing up, or times changing drastically, making the app unreliable for precise planning R69R70.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] NJ TRANSIT 1/5 · US Terrible Update: The App was updated and now it doesn’t show you what train your track is arriving on and it’s very frustrating. If it’s not broke don’t fix it!
  2. [R2] NJ TRANSIT 5/5 · US Schedules: App looks nice but in some ways not as user friendly as the old one. It does not allow you to see schedules for specific train routes the following day. If there is no train at the time you are looking a pop up blocks you from changing the date. A bad flow that needs to be fixed. The old app would let you see all the trains traveling from point to point on a specific day. That is not po
  3. [R3] NJ TRANSIT 3/5 · US The redesign is mid: The new design is a decent starting point but it still needs some love. The hamburger menu button is particularly bad. The UX could go for some improvement as well. Like why can’t I check future bus schedules?! You just get an annoying message telling you there aren’t any buses running at this time which makes no sense - it should always show you the next scheduled stop for yo
  4. [R4] NJ TRANSIT 2/5 · US New update is so frustrating: This app was so much better before the update. Now when you click on the train to check the schedule, if there are no trains on the day that you’re checking, you’re out of luck. It doesn’t give you the option to choose another date, it just tells you to choose another different origin. As a visually impaired person, this makes it very difficult to plan my only means o
  5. [R5] NJ TRANSIT 5/5 · US CANT USE WITH IPAD: the blue intro page is stuck when I open the app I can’t even use this app on my iPad yall need to make it smaller or something so I can click the “get started” button
  6. [R12] NJ TRANSIT 3/5 · US It started out good: It started off good it gives a good time sometimes accurate sometimes not lately ur bus ticket’s not working
  7. [R18] NJ TRANSIT 1/5 · US Update sucks: I’m not sure who is rating this app a 4.8 but it’s never been good. The recent update is an actual nightmare though. Every other screen gives some sort of error message. It freezes and requires a forced restart. Why can’t I search by origin/ destination???? Commuting in ny/ nj is enough of a headache- this app makes it significantly more difficult
  8. [R25] NJ TRANSIT 1/5 · US Terrible update: Ever since updating the app, none of my tickets have been showing up, even when my payment goes through. I keep getting an error message when I try to refresh the app. I’ve tried closing it and reopening it, signing out and logging back in, and even deleting the app and redownloading it and none of these solutions have worked. Beyond frustrating. Something needs to be fixed
  9. [R31] NJ TRANSIT 1/5 · US Terrible, trash app: Consistently wrong and misleading information. Unintuitive design. The entire team that designed this should be fired and replaced with people who actually use it and understand what information needs to be known and the best way to present that info. USE THE NJ TRANSIT WEBSITE INSTEAD
  10. [R6] NJ TRANSIT 3/5 · US App has issue (still): Well it has come a long way but still there is issues. Constantly putting in the three number code is annoying. The multi-pay feature does not work Went to Walgreens to add 10 bucks and they said the card can’t be activated.stuff like that and no real costumer support, makes the app Mid at best
  11. [R24] NJ TRANSIT 2/5 · US Bad update bad service: NJ Transit is ruining lives. My card was removed from app, looks like $29 was added without my permission in a card balance. Where did that come from? I had deleted the app for a few days because of the enormous amount of storage that was being used. My credit card is gone from the app, which is disappointing. What’s the point of creating an account. On top of that, even wh
  12. [R35] NJ TRANSIT 1/5 · US Raising prices, yet terrible service: Removed flex prices, raising NJ transit prices though there’s multiple cancellations/delays daily, buses showing up late, lack of AC What are yall doing???? This is just greed at this point and I wish more people would complain about this 😭
  13. [R64] Transit • Subway & Bus Times 1/5 · US horrible especially for students: students ranging from 10 to 18 have to take the public bus to school where we live. we used to have a perfectly good app before they made us switch to transit. now each student has to pay $25 just to see where they are going. this is not fair and the app itself is very confusing. Just another money hungry app that has no interest in helping the community.
  14. [R46] NJ TRANSIT 1/5 · US What happened: Why can’t I purchase bus tickets on this app anymore? When I select ‘Buy Tickets’ it only gives me the option the purchase rail tickets. I’ve emailed support twice and tried calling but haven’t been able to get a response
  15. [R53] NJ TRANSIT 1/5 · US World cup garbage: Whatever they did to update the app for the world cup completely broke the app. I cannot log into my account to access my monthly pass, view a train schedule or buy tickets. I have submitted numerous support requests and have had back and forth with support without success. I fully expect njt to reimburse me for the extra tickets I have to physically buy as a result of this. As
  16. [R68] Transit • Subway & Bus Times 5/5 · US This app is beautiful.: I genuinely recommend this app to anyone that needs an easy way to travel and get from point A to B in any type of way. This app has genuinely helped me in so many ways such as saving me when i was lost and giving me quick and easy directions to travel to work. They also have great customer service and their app is amazing. If you're questioning trying this app i strongly s
  17. [R7] NJ TRANSIT 1/5 · US Still absolute dog dirt: A new app, but exactly the same crippled functionality behind the front end. 1st graders could come up with a better app.
  18. [R8] NJ TRANSIT 5/5 · US Awful Update and UI changes: The app was atleast usable before, now this UI system is honestly the worst thing I’ve ever seen. It’s a learning curve to get bus routes, train routes, extra pressing to find the route. What was the thought process here? Are we forgetting that apps also have to be accessible and intuitive for our older population as well? Reverse the changes and just fix the bug. Not
  19. [R10] NJ TRANSIT 1/5 · US Terrible update: WTF did you do with this update. The app is not user friendly at all. I can't even look at the schedule for tomorrow if there are no more trains departing, simply won't let you. Horrible design.
  20. [R66] Transit • Subway & Bus Times 3/5 · US Reliable but expensive: Doesn’t make sense to pay to see the bus schedule but otherwise it’s a reliable app for the most part
  21. [R67] Transit • Subway & Bus Times 1/5 · US Our taxes pay for this: Why are we constantly being asked to pay for a service that our tax dollars already pay for?
  22. [R79] Transit • Subway & Bus Times 1/5 · US Not at all easy to use !: 1) Cannot search for bus stops by number. 2) Cannot add my favorites local stops. 3) Frequent Pop-up advertisement for “fee-to-use” plan. 4) Does not provide an all-day list of the route times and schedule for planning. 5) Is too simplified only to immediate departure times and does not provide larger picture of 24 hour schedule. 6). No longer provides provides accura
  23. [R55] NJ TRANSIT 1/5 · US Unreliable info: What’s the point of a transit app if your train schedule is NOT live??
  24. [R69] Transit • Subway & Bus Times 3/5 · US Usually great, super buggy currently: The times keep changing to later times and showing duplicate trackers within a minute of each other. This is for Chicagoland’s PACE
  25. [R70] Transit • Subway & Bus Times 1/5 · US Inaccurate: Times are always off; not helpful

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store