Transit • Subway & Bus Times
Transit offers a visually appealing interface and comprehensive transit and bike navigation, but recent reviews highlight significant issues with real-time accuracy, frequent app freezes, and a controversial paywall for essential features.
Transit is a navigation app designed for public transportation and biking, praised for its intuitive UI and broad feature set. However, recent user feedback points to persistent problems with inaccurate bus and train times, app stability, and a growing number of features being moved behind a subscription paywall.
What users like
What users complain about
- Frequent inaccuracies in real-time bus and train arrival timesR6R12R18R19
- Essential features are locked behind a paywallR3R4R13R15
- App freezes and lags frequentlyR2R26R34R51
- Poor route planning, sometimes suggesting inefficient or incorrect routesR38R54R56R118
- Lack of crucial information like detours or full schedulesR11R25R44R68
- Widget and Apple Watch app are buggy or slowR338R347R353R404
- Ads can obstruct transit informationR10
Latest update · v6.2.0
What the developer says changed (the verdict above weighs this against what reviewers report):
OK. So maybe our beloved Canada isn’t a soccer powerhouse quite yet. But if there was a shiny cup for being romantic about public transportation, the Transit team would be frontrunners every year — and you’d be our honorary captain. From fond memories of rides across the city, to your obsessive impulse to know exactly how much longer your morning commute is versus your afternoon one (it’s important, OK!) our all-new Trip History feature lets you run the tape back and look up stats for all your past GO trips. Once you enable Trip History in the settings, you can start tracking all the tracks you’ve travelled down, including: - every GO trip you’ve taken - the number of riders you helped via GO crowdsourcing - the rating you left each trip - what the weather was like - how long the trip took, how long you waited - top speed (wheeeee) and more For additional info, take a trip down your
Recurring themes
Who it's for
This app is for individuals who frequently use public transportation or bikes and value a visually appealing interface for transit planning R1R8R14. It is particularly useful for those who need to track buses and trains in real-time and appreciate features like trip history R5. However, it may not be suitable for users on a tight budget who rely on all features being free R3R4R13, or those who prioritize absolute real-time accuracy and seamless performance over aesthetics R12R18R26.
Evidence note: The recent reviews skew significantly negative, with many users expressing frustration over accuracy issues and the paywall. This contrasts with the high lifetime rating, suggesting a recent decline in user satisfaction. The developer's release notes are vague and do not address any of the major issues raised in recent reviews.
Frequently asked
Is the Transit app free to use?
How accurate are the real-time bus and train times?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] Best transit and bike navigation: Almost everything I ever wanted from a transit and bike navigation app! Looks beautiful and works beautifully!
- [R8] This app is beautiful.: I genuinely recommend this app to anyone that needs an easy way to travel and get from point A to B in any type of way. This app has genuinely helped me in so many ways such as saving me when i was lost and giving me quick and easy directions to travel to work. They also have great customer service and their app is amazing. If you're questioning trying this app i strongly s
- [R14] Awesome transit navigation, even overseas: This has become my go-to transit planning app for sometime now, even though it’s lived in my phone for even longer. Love the UI and intuitive ease of use, especially compared to Google maps. Answering the survey questions has become strangely satisfying for some reason, feeling as if I really am helping out my fellow app users out (though I’m not sure how
- [R54] love the look, functionally weird: the look is amazing, i wish i could rely on this as my main transit app. but it makes strange route/train choices where apple maps or other apps code the best route. the turn by turn walking directions are bad. the gps isn’t reliable for when you’re trying to follow walking directions. the look they nailed but please improve functionality!
- [R5] I LOVE the Transit App: I’ve used this app for a couple years now and it’s only gotten better over time. I think it’s thanks to this wonderful app I’ve been able to go to so many places without wondering which bus or train to take. Transit completely removes the friction of taking transit for me and this new Trip History update is something I’ve been wanting for a while. Shout out to the Transit A
- [R49] Not Even Comparable: Transit is truly not comparable to Apple/Google Maps’ routing engines, and other public transit apps fall short of how many lifesaving features are packed in this app. You can set your walking/biking speed, fine-tune your routing preferences, and get nearby busses and bus routes unbelievably easily. Anyone who commutes via transit needs this app.
- [R35] Transportation: I really love this app it’s very helpful keeping you in touch with all of the buses train etc. in your area especially knowing all of the times.
- [R103] Help me around: I love this app because the app helps me get to places where I need to go and also it’s awesome…
- [R63] Incredible app: I rarely ever write app reviews but shoutout to the transit app for being incredibly reliable and such an easy interface to navigate. Their customer service team is also incredible, and it’s so rare these days to find one that actually helps you and is responsive instead of redirecting you to a bunch of chatbots or unhelpful FAQs. I love the transit app and will gladly use it forev
- [R106] thank you!: Thank you for making an app that doesn’t gaslight me about bus times. You’re accurate, adorable, and weirdly comforting. Your low‑income subscription was such a generous surprise. It made me feel seen and supported. This app is now my emotional support transit buddy
- [R6] Inaccurate: Times are always off; not helpful
- [R12] Unbelievable: I have missed so many buses because of this app it’s unreal. The times change every five seconds if you leave the time that it says you should you’re gonna miss the bus. It doesn’t track buses after a certain point so you have no idea where the bus is compared to your stop. This app is so beyond useless, but there’s really no other option because the only other website you can use do
- [R18] Garbage app gives so many wrong bus schedules and has made me late to work so many times: Im writing this review because as im currently writing this, this app has made me late on many occasions trying to get to work. Wether itll say oh no we missed the second bus whoopsies gotta wait an hour. Its actually rage inducing. This app has made me waste more money on it having to get the ubers cause it
- [R19] Bus never comes on time: The app is always lying about what time the buses come
- [R3] horrible especially for students: students ranging from 10 to 18 have to take the public bus to school where we live. we used to have a perfectly good app before they made us switch to transit. now each student has to pay $25 just to see where they are going. this is not fair and the app itself is very confusing. Just another money hungry app that has no interest in helping the community.
- [R4] Our taxes pay for this: Why are we constantly being asked to pay for a service that our tax dollars already pay for?
- [R13] Reliable but expensive: Doesn’t make sense to pay to see the bus schedule but otherwise it’s a reliable app for the most part
- [R15] Subscriptions….: Why is it optional on a public transit app, I miss TheBus2, tells me what bus is coming and what time, ON THE DOT, even which ones are delayed. I don’t need to do all this confusing “pay 5 a month fyp unlock more lines tips” I don’t care, just show me its current dot
- [R2] Freezing: This app freezes every time I navigate to an other app then back. Fix it.
- [R26] Lagging: App lags not currently on real time
- [R34] Crashes: Too many crashes and lags a lot to be updated so frequently waste of time most days.
- [R51] Uh?? Upgrade!!: Theres been instances where I had to miss my bus entirely due to a glitch on the app and it’s really became frustrating.. even force closing does NOTHING!! FIX YOUR BUG.
- [R38] GPS poor function: Sent me all the way to lower manhattan 40 minutes away when all I wanted to do was go north 10 minutes. Terrible service, spend 21 dollars in subway tickets to wind up in the boondocks. Ridiculous.
- [R56] Unreliable: Buses disappear, suggests connecting buses at a different stop for no reason instead of the trip I’m looking for, omits certain stops and will favor one stop
- [R118] PLEASE READ BEGOR GETTING THE APP: This app is good but for people who are new be ready to walk bc they want you to walk.. the bus stops a certain stop for me to get home but it tells me to get off 3 stops before and take a 10 min walk instead of going to a closer stop… also the timing is kinda off
- [R11] Not at all easy to use !: 1) Cannot search for bus stops by number. 2) Cannot add my favorites local stops. 3) Frequent Pop-up advertisement for “fee-to-use” plan. 4) Does not provide an all-day list of the route times and schedule for planning. 5) Is too simplified only to immediate departure times and does not provide larger picture of 24 hour schedule. 6). No longer provides provides accura
- [R25] App not consistent in times: I can’t say this is a functional app when everytime I use it there’s always a delay in the train or the bus is overcrowded and there’s no notification that tells you these things. You all don’t have report function for late stops either so I can’t even notify others or be notified in the first place. People have places to be and this app is very misleading at times. I
- [R44] Don't believe the 5 stars reviews: This app is absolute trash. Walking directions frequently direct you through completely unwalkable areas (think telling you to cross 2 6-8ft fences with a 10ft ditch between them). It will tell you if a route is on detour but not where the detour is so you have no idea if your stop is out of service or not. When your bus has been showing 15 minutes away for the p
- [R68] Great except for detours: Great app, but it doesn’t account for any detours. Currently in a World Cup situation and it had me waiting at a bus stop that did at exist due to detours. This app should be updating in real time.
- [R338] Watch app has issues: Installed due to the reinstated watch app, but unfortunately it crashes / immediately closes on my Series 4 Watch. The iPhone app is quite nice, though.
- [R347] Impossible to use widget!: The widget for nearby departures seems not working on iOS 12 or later version. Every time I install the app was fine, but once I turned off my screen, it stopped working immediately and says ‘network error’. I turned on all allowances for data use so it can’t be a problem with my phone.
- [R353] Great app but wish it was faster on the Apple Watch: I love this app but I really want to use it on the Apple Watch, the problem however is that is takes way too much time to update on the watch (+13 seconds), this renders the app unusable for me as a way to quickly check bus times from my wrist.
- [R404] Good use of widget in notification centre: The widget in notification centre is a good idea however it's not stable and does not load up correctly always. Hence 3 stars. Hopefully they will sort it soon.
- [R10] Ad blocks transit info: The app is named TRANSIT. But the clowns who make it block visibility of the actual transit info with a giant ad for Royale. So to scroll down to the actual information you’re there to see, you have to scroll the map off the screen. TOTAL FAIL. DELETED.
- [R17] Usually great, super buggy currently: The times keep changing to later times and showing duplicate trackers within a minute of each other. This is for Chicagoland’s PACE
- [R46] slow: this app is slow as molasses when it comes to activating your pass
- [R9] Almost usefull: I a trying to use this app. I am sitting at the bus stop trying to figure out when the next bus will be by. Good luck. Very confusing display. Shows a bunch of groovy artsy work. But not when the next bus will be by. 😞
- [R24] Trash: I have to use this on a daily basis multiple times a day seven out of 10 times. I will miss the bus if I go according to this app, it’s so inaccurate that when I called the bus line to complain that I have been here since 10 minutes before they said, never mind with the app states. It’s just a guesstimate of your wait time, but it’s always hit or miss.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store