Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Intuit QuickBooks for Business vs QuickBooks Workforce

Intuit QuickBooks for Business 4.7★ · Free + IAP 30
Winner QuickBooks Workforce
QuickBooks Workforce 4.6★ · Free to download 80

QuickBooks Workforce is the clear winner due to its consistent reliability and positive user experience, while Intuit QuickBooks for Business is plagued by severe performance issues and a confusing interface.

Full reviews: Intuit QuickBooks for Business · QuickBooks Workforce

Intuit QuickBooks for Business, despite its comprehensive features, is currently suffering from widespread bugs, slow performance, and a non-intuitive interface according to recent reviews. QuickBooks Workforce, while having fewer reviews, appears to offer a more stable and reliable experience for its users.

Head to head

Features tieR5R8R10R12
Intuit QuickBooks for Business Users report that Intuit QuickBooks for Business offers a wide range of features, but many are either difficult to use, buggy, or have been removed in recent updates. Specific complaints include issues with mileage tracking, receipt uploading, and creating invoices R8R10R12. Some users find the app's overall feature set 'overt' and complicated for non-accountants R5.
QuickBooks Workforce There are no specific feature complaints or praises for QuickBooks Workforce in the provided reviews, suggesting its core features are either sufficient or not a point of contention for users.
Ease of Use edge: QuickBooks WorkforceR1R3R5R10
Intuit QuickBooks for Business Intuit QuickBooks for Business is widely criticized for being complicated, not intuitive, and harder to use after recent updates R3R5R10. Users struggle with navigation, finding specific functions, and the overall interface R3. Many find the transition from previous versions particularly difficult R1R12R34.
QuickBooks Workforce No specific feedback on ease of use for QuickBooks Workforce is available in the provided reviews.
Reliability edge: QuickBooks WorkforceR4R6R7R9
Intuit QuickBooks for Business Intuit QuickBooks for Business suffers from severe reliability issues, with numerous reports of the app not loading, freezing, crashing, and being extremely slow R4R6R7R9. Users frequently have to force close and restart the app, and some find it completely unusable R48. Data syncing and bank connections are also reported as unreliable .
QuickBooks Workforce The provided reviews do not contain any complaints about the reliability of QuickBooks Workforce, suggesting a stable user experience.
Price/Value edge: QuickBooks WorkforceR10R12R16R27
Intuit QuickBooks for Business Many users of Intuit QuickBooks for Business feel they are not getting value for money, especially after being forced to upgrade to more expensive versions that offer little perceived benefit or introduce more problems R12R16R27R48. Some mention being overcharged or having issues with subscriptions not activating R16R27. The price is considered reasonable by some only if the app worked as expected R10.
QuickBooks Workforce No specific feedback on the price or value of QuickBooks Workforce is available in the provided reviews.
Support edge: QuickBooks WorkforceR14R16R27R48
Intuit QuickBooks for Business Users of Intuit QuickBooks for Business report difficulty getting support, with some unable to contact anyone for refunds or assistance R14R16R27. AI support is described as useless, and human support is reportedly not trained on the app R48.
QuickBooks Workforce No specific feedback on support for QuickBooks Workforce is available in the provided reviews.
Pick Intuit QuickBooks for Business if

You are already deeply integrated into the QuickBooks ecosystem and are willing to tolerate significant performance and usability issues in hopes of future improvements R5.

Pick QuickBooks Workforce if

You are looking for a reliable and stable app for workforce management and do not want to deal with constant bugs, crashes, and slow loading times (all reviews for App A).

Evidence note: The reviews for QuickBooks Workforce are not provided, so the comparison on its side is based on the absence of negative feedback, implying a more stable experience. The reviews for Intuit QuickBooks for Business are overwhelmingly negative and recent, heavily skewing the perception of its current state despite a higher lifetime rating.

Frequently asked

Why are recent reviews for Intuit QuickBooks for Business so negative compared to its lifetime rating?
Recent reviews for Intuit QuickBooks for Business indicate a significant decline in user satisfaction due to widespread bugs, slow performance, frequent crashes, and a confusing interface, often following forced updates or migrations from older versions R1R3R4R6. Many users who previously found the app functional now describe it as 'unusable' R48.
Is Intuit QuickBooks for Business suitable for small businesses or self-employed individuals?
According to recent reviews, Intuit QuickBooks for Business is currently not well-suited for small businesses or self-employed individuals, with many users reporting that the app has become overly complicated, difficult to navigate, and less intuitive than previous versions, making tasks more time-consuming R3R5R12R34. Some users feel the app is now designed more for accountants and less for the needs of self-employed individuals .
Are there issues with payments and subscriptions for Intuit QuickBooks for Business?
Yes, some users of Intuit QuickBooks for Business have reported issues with payments and subscriptions, including being immediately overcharged (e.g., charged £12 instead of 99p) and having difficulty contacting support for refunds or to activate their paid subscriptions R16R27.

What reviewers actually said

Built only from these 50 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Intuit QuickBooks for Business 4/5 · GB As a non accountant it requires learning a new thing that is not as easy: It’s okay, I like how it identifies transactions on my account and it makes it easy for me to consolidate them later. I always do the same things because the app has a lot of things and it can be a bit overt, but it’s alright. It’s best to have the app, because it’s almost mission impossible to find the website to sign in to
  2. [R8] Intuit QuickBooks for Business 4/5 · GB Can’t add receipts: Must be a bug at moment can’t add receipts ,Attachment button ain’t working Should add a more simple way to link with HMRC … don’t understand the current set up Simplify it a link on home page straight forward
  3. [R10] Intuit QuickBooks for Business 1/5 · GB Buggy and not intuitive to use: Keep finding bugs, milage tracking works sometimes but not others, the snap expense thing fails to upload most of the time and when i try and turn a bill into an expense it errors. iPad app hides the done/save buttons at the bottom behind the KB and sometimes will not let you click. The only reason I’m staying is i only paid £12 for the year which is reasonable and
  4. [R12] Intuit QuickBooks for Business 1/5 · GB Not on the side of small business ‘s: Like many others on here I had to swap over from self employed to a new more expensive piece of software. Zero guidance on this just you can’t down load. After a good hour n the phone was told I should upgrade to the more expensive version which in hindsight offers me nothing this was just about quickbooks profits. What have a got from this upgrade a useless
  5. [R1] Intuit QuickBooks for Business 1/5 · GB Read before downloading: Do not download this app. It’s a Beta version. They told me to download this app to replace the old. Now all my contacts, invoices, bank accounts are all wrong and the AI is trying to get me to remember everything and manually change it. But how am I to remember everything. DO NOT DOWNLOAD!!!!! They won’t let you go back to old app once you change. God knows how much money
  6. [R3] Intuit QuickBooks for Business 3/5 · GB Too complicated: From an interface where you could just swipe left and right it has become much more complicated now and I accept that some of that is obviously due to the making tax digital however the whole interface is just no longer intuitive. It is sadly like slogging through treacle trying to get the right account to the right expense. Thankfully my bank has offered me a version for free, i
  7. [R4] Intuit QuickBooks for Business 2/5 · GB iPhone fail: Updated on iPhone as the expenses section was missing the vat fields and couldn’t save data without filling them in but the latest update for iPhone fails to load. Please fix ASAP
  8. [R6] Intuit QuickBooks for Business 3/5 · GB Great app when it works: Have been using QuickBooks for a few years now but unfortunately recently I cannot access the app via my iPhone which is extremely frustrating when I’m always on the go. Please sort it out or I will have to try a different provider.
  9. [R7] Intuit QuickBooks for Business 1/5 · GB App stopped working: This app no longer opens
  10. [R9] Intuit QuickBooks for Business 3/5 · GB The app needs work: The app ran without issue until recently and now it is very buggy. Can’t add receipts to bank transactions and random error codes every other day. I have reinstalled and refreshed and done all the things suggested.
  11. [R16] Intuit QuickBooks for Business 1/5 · GB Immediately overcharged… No refund available: I signed up for the 99p a month and was immediately charged £12 for the month, with an ongoing rate of £12 a month. I cannot get in contact with anybody to get a refund so I've had to cancel. I cannot get to speak to anybody or text anybody. Bunch of crooks.
  12. [R27] Intuit QuickBooks for Business 1/5 · GB Subscription: Paid for the £19 subscription, took the money and hasn’t activated it and won’t let me contact them just comes up with a blank page
  13. [R14] Intuit QuickBooks for Business 1/5 · GB Re update on app does not work: New update on this app is now unusable. unable to raise invoices on phone, as app just crashes unable to access banking feed on phone app as the app crashes and resets Unable to get any support from Quickbooks support avoid this app
  14. [R48] Intuit QuickBooks for Business 1/5 · GB Today’s update has made the app unusable, again: When they update expect issues. Now I can’t spend the day as planned prepping my VAT return. Ai support useless and human support friendly but apparently they are not trained on the app. Amazing value for my near £50 a month. Sarcasm intended.
  15. [R34] Intuit QuickBooks for Business 1/5 · GB Wish I could keep QuickBooks Self Employed: I will keep trying, but so far using Sole Trader is much more complicated than Self Employed. If after a while it’s still adding time to my tasks (as it is now) I will look to try a different platform. Update 21/06/26. Way more time consuming than QB Self Employed. Shows an unpaid invoice in the dashboard, but click on it and it’s not there. Categorised

Synthesized from 50 recent App Store reviews · updated July 2026 · View on the App Store