maxim vs Bolt

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R2] maxim 4/5 · US Prices are lower than Yandex! Too bad no one ever shows up. · translated
2. [R9] maxim 3/5 · US The price jumps! When I order a taxi, the price is one thing, but when I arrive at my destination, the price suddenly increases. This has been happening for a while now. · translated
3. [R61] Bolt 2/5 · US Good app, but some functionality needs fixing in their algorithm: Bolt has good drivers and the service is nice, but the app says “2 minutes” for a ride, you order, and then it can’t find drivers for 10 minutes and then finally finds you one that is 15 minutes away. Idk why. They used to be somewhat accurate? But the estimated wait times need to be updated
4. [R66] Bolt 3/5 · US Not as reliable as UBER in USA: This app works well in Spain but not so well in Italy and France. It takes a longer time to secure a driver than in UBER USA and very often driver cancels in the middle of the trip, sometimes it takes three driver attempts to secure one ride (specially in Paris).
5. [R3] maxim 3/5 · US Emoji: What imbecile thought of adding an emoji to the app's name? Remove this shameful, tacky element! And make the name either capitalized or all caps. For this reason alone, I don't want to keep the app on my phone. · translated
6. [R72] Bolt 3/5 · US App works great. Horrible support: App is great and like others said mostly cheaper than uber. But when anything goes wrong, support totally sucks. They make 0 attempt to listen to complaint.
7. [R116] Bolt 5/5 · US Easy to use and you get multiple fare prices to choose from: Easy to use and you get multiple fare prices to choose from
8. [R4] maxim 1/5 · US Terrible app: Always a million-year wait for a car. Drivers can easily accept and cancel orders when only a couple of minutes are left. The service is garbage. · translated
9. [R13] maxim 1/5 · US Long taxi wait: Waited for a taxi for over 30 minutes, and they never found a car. · translated
10. [R67] Bolt 1/5 · US The app allowed a driver to waste an hour of my time while I was waiting with my child.: I had a terrible and unsafe experience with Bolt app. I ordered a car and the driver kept saying he was coming, but he was driving in a completely different direction for almost an hour. I was waiting outside with a small child and had no real help from Bolt. This appears to be a known cancellation abuse probl
11. [R117] Bolt 3/5 · GB Unreliable pickups and frequently canceled rides after you've waited for a good while.: Sometimes very competitive on price but very high likelihood of you waiting long for having your ride accepted, and Bolt drivers are also very likely to cancel your ride when you have been waiting for several minutes already. So, I don't recommend using Bolt if time is of concern. Arrival time and waiting time,
12. [R58] maxim 5/5 · US Love it but…: I’ve used this app/ride-share for a while now and I absolutely love the lower prices compared to Grab and Bolt. I always compare the 3 when searching for a ride and Maxim wins most often. My only issue is the in-app language translation in the messaging portion. If a driver sends a text, it doesn’t translate their language, which causes an issue when they’re trying to locate you. I’v
13. [R78] Bolt 3/5 · US Price changed: Checked and ACCEPTED app for ride Patong to international airport for 741 baht - at airport DRIVER AND APP CHANGED FARE TO 991 baht - deceptive- now have to show driver accepted rate before rides
14. [R96] Bolt 3/5 · US Bad service: I actually find it weird that the price doubles most of the time no as good as uber cause most times u end up paying thrice the amount you were supposed to pay and it’s not fair most especially for people on budget for instance i budget 100 cedis ($10) for the ride and at the end i get to pay 250 to 300 ($25 to $30)instead it’s not fare sometimes I think the drivers do that on purpose
15. [R23] maxim 1/5 · US Order and support: I called a taxi three times in Bratsk, and the same driver accepted and canceled the order each time. Then money was debited from me, and I was logged out of the app. I can't log back in. What should I do? How do I leave the airport? · translated
16. [R120] Bolt 1/5 · US Worst and slowest support I've ever received: Bolt seemed promising, offering cheaper rides than Uber but the cheaper rides are with tiny European which are uncomfortable. And if you lose anything in their car, good luck getting it back because their support is by far the slowest and unhelpful I've ever experienced. Stick to Uber for a more reliable ride sharing journey