Medisafe Medication Management vs Pill Reminder MyTherapy
Pill Reminder MyTherapy is the better choice for reliable medication reminders and tracking, despite some recent issues with ads and occasional notification inconsistencies, while Medisafe faces more severe and widespread complaints about bugs, crashes, and a shift to a paid model.
Pill Reminder MyTherapy generally offers more consistent and effective medication reminders and tracking features, though recent ad introductions have frustrated some users. Medisafe, while praised by some, is plagued by numerous reports of bugs, crashes, and a controversial move towards a subscription-only model.
Head to head
You are a long-time Medisafe user who has not experienced the recent severe bugs and are willing to pay for a subscription, especially if you value its specific family tracking or unique reminder sounds .
Evidence note: Medisafe's higher lifetime rating is significantly contradicted by a large volume of recent negative reviews detailing severe performance issues and a controversial shift to a paid subscription, suggesting a decline in user satisfaction. Pill Reminder MyTherapy also has recent negative reviews regarding ads and some reliability issues, but the overall sentiment for its core functionality remains more positive.
Frequently asked
Is Medisafe Medication Management free to use?
Does Pill Reminder MyTherapy have ads?
Do these apps sync with smartwatches?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R3] Medisafe Medication Management Not connecting to watch: Message on watch says connection not reachable. Was working. Checked everything on watch and phone, updates, etc. It’s a must have for me.
- [R9] Medisafe Medication Management Reminder sound: Reminder sound not loud enough. Would be more effective if alerts were continuous until user responds. Or provide that option.
- [R10] Medisafe Medication Management Was very useful but not now: I have used the app for years and now it crashes all the time. It takes up to 30 attempts to open it. Contacted them and zero fixes but they told me they would fix it.
- [R12] Medisafe Medication Management Stopped syncing: This app I was worked great until about a couple years ago and no matter what I do it Will not sync correctly with my Apple Watch. It shows medicine that I no longer take. And the ones that I do take if I put I take them it does not sync it to my Medisafe on my iPhone.
- [R1] Medisafe Medication Management Unable to edit: Once a med is entered and saved it is not possible to change the times of dose. The drop down edit menu does not have many options. Cataract surgery eye drop reminders are not recommended with this app. The three ocular drop meds are combined into one bottle now. It is not offered in the selections of eye drop drugs. The drops for each eye overlap as they start within two weeks of
- [R2] Medisafe Medication Management app is amazing!: this app is so helpful with keeping all my meds organized! i'm so happy i found it
- [R4] Medisafe Medication Management Only saves 30 days history: I wish I’d known before I committed to this app that it only stores the last 30 days of history. I’ve been using it to track symptoms and medications for our cat. We showed up at the vet yesterday and found that I couldn’t see the history since the last time we brought him in. There were also a few minor glitches that I was willing to overlook because it had the feature
- [R5] Medisafe Medication Management Simple, Reliable, and Easy to Use: Medisafe has been a great medication tracker. The reminders are reliable, the interface is clean and intuitive, and setting up medications takes only a few minutes. It makes it easy to stay consistent with daily supplements and medications without feeling overwhelmed. A well-designed app that does exactly what it promises.
- [R7] Medisafe Medication Management Fix bugs please: Please fix the bug/glitch. The medicine icon shows half of the pill. It’s like it’s cut off. Will update to 5 star when it’s fixed.
- [R18] Medisafe Medication Management Option to zoom pill icons: Pill icon is small and status on the pill is unreadable. Allow to zoom or make the pills with status larger. Test with those using reading glasses.
- [R19] Medisafe Medication Management Very glitchy and bugged: Pages often “bounce” glitch out several times and app is unresponsive a lot. Not worth the time or effort. This really is shoddy work by the devs as it’s always done this for me across different devices
- [R11] Medisafe Medication Management Great app: Wonderful app. Does the reminders very well and it has been extremely helpful. I had to switch to a new device and lost my paid subscription. But it happens. Otherwise it is wonderful even for the Free version of the app.
- [R28] Medisafe Medication Management Too difficult now: I’ve used this app for several years - it was free and very helpful and relatively simple. Now it costs $60 yr, and I can’t even navigate your transition. Very sad to lose this reminder.
- [R39] Medisafe Medication Management Needs subscription: This used to be free to use but now needs a subscription. Other downsides include that the Ui is not that intuitive, especially going back to do a dose that is say weekly but you took on a diffeeent day.
- [R40] Medisafe Medication Management Paid: How exactly is it fair that this app is paid only now? We can’t even access our data to have the option to leave because this big notification that requires payment shows up when trying to open the app. I’m not paying you to set a reminder for my medication. This app is trash to me now.
- [R27] Medisafe Medication Management App is great, tiny caveat (UX): Sponsored section (For You) took over my app and blasted me with HIV information because of a previous Truvada prescription for about a month; very invasive and unnecessary. App is selling data; not sure how much of it is privacy protected but would not put anything that's personally identifying in here. Opt-out is not obvious but possible. App works great otherwise
- [R31] Medisafe Medication Management If you like your data being illegally sold…: You’ll love Medisafe!
- [R36] Medisafe Medication Management Used to love it: I’m about ready to uninstall this app. It has so much bloat of unnecessary stuff. And lately, every time I open it, it is on a tab with stuff about HIV meds which I don’t take, and not my pill box. I already switched my partner to a different, simple app. I wanted to keep mine on this so I could identify the different ring tones. There is only one thing this app does sligh
- [R102] Pill Reminder MyTherapy Good app, but far too embarrassing to have downloaded due to notifications: As someone who would like to keep medication consumption a private matter, it’s not at all enjoyable to have medication reminders pop up whilst showing colleagues something on my phone, so I had to delete it.
- [R49] Medisafe Medication Management Use to be free: It seems everyone wants a subscription including this app which hasn't changed in the years I've been using it.
- [R72] Pill Reminder MyTherapy Paid subscription still get occasional ads: I pay $25 a year for no ads. But yet occasionally will get an ad. Kinda defeats the purpose of paying.
- [R75] Pill Reminder MyTherapy Was great then….: They added ads. I get it, these things cost money to develop but the ads are pervasive, to me at least. But for tracking meds it’s great. Just hate the ads now.
- [R76] Pill Reminder MyTherapy Ads: Too many intrusive ads.
- [R87] Pill Reminder MyTherapy Unannounced ads added: UPDATE: Telling your loyal users it was happening is the issue here. As mentioned would have happily paid but poor communication in this instance. Now using Apple Health. PREVIOUS: Used the app for several years and was beta tester for a while. Went to record my meds this evening and an ad popped up. Would have happily paid but no announcement poor customer service. Apple
- [R77] Pill Reminder MyTherapy One more thing…: It would be nice to have watch app as well!
- [R21] Medisafe Medication Management Useful but could use updates: This is a very useful app to keep track of medication. One update that would be helpful is making the reminder notification specific - either tell me what medication I need to take or who needs to take it (as I’m tracking dependents), or both. I also with the symptom/diary trackers could roll into more useful reports or timelines to see trends over time.
- [R68] Pill Reminder MyTherapy Effective app: For some reason this is the one app that gets me to do my medication logs, mood/symptom checks, etc. The biggest problem I have with it is that it’s ugly but that’s personal preference. It would also be nice to be able to do custom activity names, which seems like it would be pretty easy to implement. Or maybe it just needs to be more apparent if it’s there already.
- [R71] Pill Reminder MyTherapy Very helpful: I was originally looking for a way to easily track mood shifts as well as the meds I take. In my search I found this. It’s been super helpful just for the meds part. Easy to configure and provides excellent reminders.
- [R92] Pill Reminder MyTherapy Great app: This app allows me to log my mood, make sure I took my medicine, and print out a report at the end of the month of all that was tracked. It’s an amazing app and the functionality of it all is amazing!
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store