Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

Pill Reminder MyTherapy

65
User verdict / 100 High confidence Divided

MyTherapy is a generally effective medication reminder and tracker praised for its comprehensive features, but recent updates have introduced significant reliability issues with notifications, frequent crashes, and intrusive ads, leading to user frustration.

4.8★ lifetime (8,217) Free + in-app purchases since 2016 by smartpatient GmbH updated 0.0 mo ago recent negative 11% 120 reviews across 4 regions
Reminders & Notifications App Stability & Bugs Advertisements & Monetization Feature Gaps & Customization Data Privacy
5★533
4★79
3★46
2★26
1★55
recent reviews across 4 regions, vs the 4.8★ lifetime average

MyTherapy is a popular app designed to help users track medications, set reminders, and monitor health data like blood pressure and mood. While many users find it highly beneficial for staying organized and consistent with their health regimen, a significant number of recent reviews highlight critical problems with inconsistent reminders, app crashes, and the introduction of pervasive advertisements, even for paying subscribers.

What users like

  • Effective medication reminders and tracking featuresR3R8R11R12
  • Includes inventory tracking and refill remindersR3R8R31R49
  • Allows tracking of other health data like mood, symptoms, blood pressure, and activitiesR10R11R20R25
  • Helpful for complex medication schedules and multiple drugsR8R17R30R34
  • Offers data export for doctor visitsR3R20R392R66

What users complain about

  • Notifications are inconsistent or fail to work reliablyR2R7R19R22
  • App frequently crashes or freezes, especially when editing or opening certain sectionsR4R5R14R32
  • Intrusive ads have been introduced, even for paid subscribersR9R36R41R44
  • Inventory tracking is often inaccurate or buggyR27R257R269R337
  • Difficulty editing existing medication schedules or dataR4R5R6R27
  • Concerns about data privacy and selling user informationR271R279
  • Missing common medications, supplements, or specific dosage formsR1R39R403R413
  • Lack of multi-device syncing or issues when switching phonesR109R281

Latest update · v3.276.2

What the developer says changed (the verdict above weighs this against what reviewers report):

This update includes minor improvements and bug fixes to keep MyTherapy running reliably. Thank you for choosing MyTherapy as your daily health companion.

Recurring themes

Reminders & Notifications mixed
Many users rely on the app for consistent reminders and praise its effectiveness in helping them remember medications. However, a significant number of recent reviews report that notifications are inconsistent, don't sound, or fail to appear at all, which defeats the primary purpose of the app. This directly contradicts the developer's notes about bug fixes.R2R3R7R12
App Stability & Bugs negative
While some users find the app reliable, a large number of recent reviews indicate frequent crashes, especially when attempting to edit medication schedules or open certain sections. Users also report issues with data being lost or not saving correctly, such as medications disappearing or inventory counts being inaccurate. This is a major concern given the app's purpose.R4R5R6R14
Advertisements & Monetization negative
Many long-term users are frustrated by the recent introduction of intrusive ads, including full-screen and unskippable ads, which interfere with app functionality. Some users who previously paid or donated to the app are particularly upset to still see ads or be pushed towards a subscription model for an ad-free experience.R9R36R41R44
Data Privacy negative
Several users express serious concerns about the app's data privacy practices, specifically mentioning that the app now sells confidential patient data to hundreds of medical-related companies and stores cookies for extended periods, potentially breaching GDPR and HIPAA laws.R271R279
Feature Gaps & Customization mixed
Users appreciate many features but also point out missing functionalities. These include the inability to add certain common medications or supplements, lack of flexibility for hourly interval medications, no dark mode, and limited options for custom activity names or body measurements. There's also a desire for features like repeat notifications if a pill isn't taken and better handling of 'as needed' treatments.R1R10R13R18

Who it's for

This app is for individuals who need a comprehensive system to manage multiple medications, track health data, and receive refill reminders R3R66. It is particularly useful for those who struggle with remembering doses and benefit from visual and auditory reminders R12. However, users who prioritize absolute reliability in notifications, require strict data privacy, or are unwilling to tolerate frequent ads (even with a subscription) should skip this app R2R47R279.

Evidence note: The recent reviews show a significant negative shift compared to the lifetime rating, with many core functionalities like reminders and stability being frequently criticized. The developer's release notes mention minor improvements and bug fixes, which directly contradict the widespread reports of new and ongoing bugs, crashes, and notification failures.

Frequently asked

Does MyTherapy reliably send medication reminders?
While many users praise MyTherapy for its effective reminders R3, a significant number of recent reviews report that notifications are inconsistent, don't sound, or fail to appear at all, making the app unreliable for its primary function R2R7R35.
Are there ads in MyTherapy?
Yes, MyTherapy has introduced intrusive ads, including full-screen and unskippable ads, which many users find disruptive R9R44R47. Some users who pay for a subscription still report seeing occasional ads, defeating the purpose of paying R36.
Can I track medication inventory and refills with MyTherapy?
Yes, MyTherapy offers features for tracking medication inventory and setting refill reminders, which many users find very helpful for managing their prescriptions R3R31R51. However, some users report that the inventory count can be inaccurate or buggy R27R269R337.
Does MyTherapy have issues with crashing or bugs?
Yes, many recent reviews indicate that MyTherapy frequently crashes or freezes, particularly when users try to edit medication schedules or access certain parts of the app R5R50. Users also report issues with data not saving or medications disappearing after updates R6R27.
Are there concerns about data privacy with MyTherapy?
Yes, some users have raised serious concerns about MyTherapy's data privacy practices, stating that the app sells confidential patient data to numerous medical-related companies and uses cookies that may breach GDPR and HIPAA laws R271R279.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] 5/5 · US Perfect for every other day meds: I tried to keep track of my medication intake with calendar invites and that was not sustainable and I missed a couple days. Finding this app has been a game changer! I’m able to set the frequency of when I take it, I’m able to set a time and a reminder notification (so I don’t keep forgetting), and I’m able to track my medication inventory so I know when to call
  2. [R8] 4/5 · US Works Well: Convenient way to track multiple drugs. If you have a need to be reminded of several medications during the day this is the way to do it. It can be very powerful helping to remind you of your inventory. It is free
  3. [R11] 5/5 · US Very helpful: I was originally looking for a way to easily track mood shifts as well as the meds I take. In my search I found this. It’s been super helpful just for the meds part. Easy to configure and provides excellent reminders.
  4. [R12] 5/5 · US I’m a goofball: Simply put, I forget medications before and now I have improved with this app. If you have a silly brain that requires silly medications for said silly brain but can’t take silly medications because silly brain forgets. This app is for you!
  5. [R31] 5/5 · US This app offers a refill reminder.: I can always get my refills ahead of time by recording the amount of medication I have from the moment I receive it. This function works when you access the treatment option menu and record your medication hold amount and at what amount you want to be reminded to refill it.
  6. [R49] 5/5 · US Very helpful reminder app: After a recent diagnosis, I now have to take medication. I only take one prescription but sometimes life gets so busy I forget if I actually took it or not. I use this app to help me remember which has been really helpful. The streaks with the photo reveal also help give you a little extra motivation to stay consistent. I like that I can add my provider , how many pills
  7. [R10] 4/5 · US Effective app: For some reason this is the one app that gets me to do my medication logs, mood/symptom checks, etc. The biggest problem I have with it is that it’s ugly but that’s personal preference. It would also be nice to be able to do custom activity names, which seems like it would be pretty easy to implement. Or maybe it just needs to be more apparent if it’s there already.
  8. [R20] 5/5 · US Great app: This app allows me to log my mood, make sure I took my medicine, and print out a report at the end of the month of all that was tracked. It’s an amazing app and the functionality of it all is amazing!
  9. [R25] 5/5 · US Love: It really helps me stay on track with taking my meds and tracking my emotions when on them. Love this app!
  10. [R17] 5/5 · US So helpful!: I take pills 6 times a day as they need to be spaced apart. This app keeps me from forgetting without being intrusive. My only suggestion would be to have a second reminder a few minutes after the first to insure meds are taken on time.
  11. [R30] 5/5 · US Great app: I downloaded this app because I needed a medication reminder. I used to frequently forget to take one dose or another because keeping up with meds three times a day can be a challenge. I also use the app to track my blood pressure twice a week and my daily exercises. This app keeps me on track and is very easy to use.
  12. [R34] 5/5 · US Helps me stay on top of medication: This app is necessary to remind me to take my morning and nightly medications. The alert and snooze functions are so helpful.
  13. [R392] 3/5 · GB Fantastic App, u must get!!: Recordsa all meds & creates times & units & u can produce a report at the end of month to give to GP/Specialist. Highly recommend & team that works on it, always helpful. Can get stuck & some conditions not included
  14. [R66] 5/5 · US From Overwhelmed to Organized: The App Every Caregiver Needs: This is my first year caring for my mom, and MyTherapy has been a game-changer. I started out just wanting a pill minder, but this app does so much more, from tracking medication inventory and refill reminders to graphing health data like blood sugar, blood pressure, mood, pain, and more. All I have to do is consistently log the info,
  15. [R2] 1/5 · US Reminders?: The whole point of this app is to receive reminders but reminders don’t arrive for several days at a time.
  16. [R7] 3/5 · US good could be better: good app but notifications are inconsistent, some days you get it and some days you don’t.
  17. [R19] 2/5 · US Somewhat works: Many hiccups I came across. If the developer(s) are serious, I will mention the one that needs urgent attention. That is the reminder (alerting) setup is pretty straight forward but does not work. It worked the first two days and then I stopped getting them.
  18. [R22] 3/5 · US Okay but not perfect: I only get one reminder sound a day when I have it set for two. It’s not very reliable.
  19. [R4] 1/5 · US Unusable: Can’t edit anything
  20. [R5] 1/5 · US Med schedule changes shuts down app: Can no longer edit dose times via Treatment > Medication schedule. Any attempt to change the time shuts down the app.
  21. [R14] 1/5 · US Constant Error: I switch phones and have tried logging into the app numerous times, I’ve even tried making a new account. Deleted the app. Don’t recommend
  22. [R32] 1/5 · US Will not open: Tried 3 times to open and use app. “No server”. Deleted and reinstalled… No luck. On to the next app.
  23. [R9] 2/5 · US Ads: Too many intrusive ads.
  24. [R36] 3/5 · US Paid subscription still get occasional ads: I pay $25 a year for no ads. But yet occasionally will get an ad. Kinda defeats the purpose of paying.
  25. [R41] 2/5 · US Suddenly ads: I have exactly one reminder in here. I’ve never seen ads before today. Nevermind I’ll find another reminder app.
  26. [R44] 3/5 · US Was great then….: They added ads. I get it, these things cost money to develop but the ads are pervasive, to me at least. But for tracking meds it’s great. Just hate the ads now.
  27. [R27] 2/5 · US App forgets: I’ve been using this for a year and a half. Now it’s forgetting the pills I take in the morning. At night I have to enter the morning dose every single day. I don’t know why it forgets. I remember to post. But it forgets. Maybe I don’t need the app since it’s not tracking
  28. [R257] 1/5 · GB Was amazing now useless: What has happened to this app?!? I’ve used it for years no issue but now it randomly won’t let me add some of my on demand meds, on demand! I can add them as new but it doesn’t take it from my total. So now I have to find get another app, I switched to you after my old app stopped working
  29. [R269] 1/5 · GB Inventory tracking does not work - use this app with caution: This app is generally ok, but if like me you need help with tracking the inventory of remaining medication, be very careful, as this app consistently gets it wrong. I’m surprised that something as major as this has made it past testing into a release. I have no trust in this app and will be looking elsewhere.
  30. [R337] 3/5 · GB Good app, doesn’t track quantities well: I have been using the app for a few months to track quantities of several medications which are either taken daily/twice daily or as needed, so occasional use. I noticed the quantity of a few didn’t always match the actual numbers and it’s only me who is here. It kept happening, I kept a note and still it happens, a difference of 1 to 6 in a short time of
  31. [R6] 1/5 · US Frustrating.: Why does this app keep nuking my current medications? It changes them so when I go to add a dose after an update, that medicine is nowhere to be found. I’m young and in IT, I know my way around an app but this is frustrating.
  32. [R271] 1/5 · GB Sells Your Data: After enjoying this app, and having donated money previously towards upkeep, I was infuriated when I opened it up and a panel that makes it extremely difficult to opt out from them selling your personal information to vendors popped up. Especially frustrating considering this contains sensitive information about medication. Forever lost my respect and custom. Edit: If I ‘managed
  33. [R279] 1/5 · GB Breach of Patient Data: This app now sells your confidential data to HUNDREDS of medical related companies. They store cookies on your device for up to 3 years (some indefinitely), which captures your IP and personal information stored in this app. This is in direct breach of GDPR laws (and HIPAA in the USA), your patient data is no longer safe in this app. DO NOT USE THIS APP.
  34. [R1] 1/5 · US Fish Oil not there ?: Fish oil pills for triglycerides not there and had to be custom if you want it. Really ? Basic stuff and vitamins and supplements missing ?
  35. [R39] 2/5 · US Missing medication: I NEED something like this. And I know I would love it. But the app doesn’t have the med I take. Or at least it doesn’t have the form. It forces me to say I take it weekly but I take it daily. It is a new med that’s only been out for a bit, so I can’t really be upset. I just want someone to see this to maybe update the app to include the new Wegovy tablets
  36. [R403] 3/5 · GB It's okay has limitations: As title suggests, it's an okay app with limitations, I take a subcutaneous injection every two weeks and I cannot find an option to add this to the app. All my other meds seems to work fine. I'm using this in conjunction with Apple Health app and I'm gearing towards the Apple Health rather than this app. Sorry I think Apple wins this time around and I'll be deleting thi
  37. [R413] 3/5 · GB Nearly there!: If you could add a function whereby you can add medications manually but are base and maybe add vitamin supplements then this would be fantastic and five star all the way!
  38. [R109] 2/5 · US This is a 1 device app: Absolutely never syncs between devices. If you are using between multiple devices, definitely look elsewhere. They can’t seem to find a way to fix this issue.
  39. [R281] 1/5 · GB Switching to new phone: Very disappointed. I've used it for years and was very happy with it however I needed to switch to a new phone. Double checked it was possible with my account but when I logged in on my new phone, medications were missing and it only had two days worth of progress logs. Contacted support and they're usually quick to respond but nothing as of yet.
  40. [R13] 5/5 · US One more thing…: It would be nice to have watch app as well!
  41. [R18] 5/5 · US Couple questions…: Wondering why there is no hip measurement available to track? Also, why can’t I change to inches instead of centimeters in any of the body measurements?
  42. [R35] 3/5 · US Random Reminder: I like the app but my reminders constantly randomly stop working. It’s not consistent, so I can’t rely on it.
  43. [R47] 1/5 · US UNSKIPPABLE ADS: Ads in a medication tracker? Give me a break. 👎 I’m deleting it and I advise anyone who is thinking of installing it to look elsewhere.
  44. [R51] 5/5 · US Excellent App! Love the Refill Reminders and the progress charts.: I really rely on the MyTherapy App. I have chronic pancreatitis (CP) with experimental pancreatic insufficiency (EPI) and bile acid malabsorption (BAM). This means I take a lot of medications. Some are scheduled and some are “as needed” depending on my symptoms. One of my favorite features is the refill reminders. I log when I ge
  45. [R50] 1/5 · US Crashes: Downloaded latest update and now the app won’t open. Crashes immediately. Sad because it’s been great for a couple of years.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store