Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Centra Mobile vs Boost Mobile

Centra Mobile 4.9★ · Free to download 65
Winner Centra Mobile
Boost Mobile 4.7★ · Free to download 40

Centra Mobile is the better choice for banking, despite recent issues, while Boost Mobile struggles with consistent app functionality and customer service.

Full reviews: Centra Mobile · Boost Mobile

Centra Mobile users generally praise its ease of use and convenience for banking, though recent updates have introduced stability and login issues. Boost Mobile, a wireless carrier, faces significant criticism regarding app functionality, payment processing, data speeds, and customer service, despite some users finding its plans affordable.

Head to head

Features & Functionality edge: Centra MobileR5R10R11R12
Centra Mobile Centra Mobile users appreciate features like easy access to accounts, money transfers, and bill payment, with some noting the convenience of depositing checks from their phone R5R11. However, recent updates have led to problems with Zelle not working, inability to view loan information or make principal payments, and missing widgets R10R12R14R16.
Boost Mobile Boost Mobile users value the app for paying bills and managing their accounts . However, many report issues with essential functions like redeeming Boost coins, paying bills, accessing internet, and the app not loading or working at all R86. Some also complain about the inability to add extra lines for devices like iPads .
Ease of Use & Interface edge: Centra MobileR3R5R11R12
Centra Mobile Many Centra Mobile users find the app easy to navigate, user-friendly, and simple R5R11. However, some recent reviews indicate the new interface is not intuitive, makes it hard to find information like interest rates, and requires too many clicks to view all transactions R3R12.
Boost Mobile Boost Mobile is described by some as easy to use and convenient for managing their phone service . Conversely, other users find the app not user-friendly, hard to navigate, and report issues with the display of their bill .
Reliability & Performance tieR6R18R20R21
Centra Mobile Centra Mobile is praised for being reliable and efficient, with instantaneous transfers and accurate account information R21. However, a significant number of recent reviews highlight severe reliability issues, including constant crashing, freezing, inability to log in due to 'intermittent connection issues,' and problems with security verification R6R18R20.
Boost Mobile Boost Mobile's reliability is a major point of contention. While some users report no problems with connection and good service , a large number of reviews describe frequent data slowdowns, poor internet access, calls failing, and the app not loading or working at all R76. Login issues requiring codes are also a common complaint .
Customer Service & Support edge: Centra MobileR1R13R17R21
Centra Mobile Centra Mobile users frequently praise the outstanding and helpful customer service, with staff being professional, friendly, and solving issues by working together R13R17R21. However, some report issues with getting IT tickets resolved and not receiving authentication texts R1.
Boost Mobile Boost Mobile's customer service receives mixed to negative reviews. While some users report amazing and nice people helping them , many others describe it as the 'worst customer service,' unhelpful, disrespectful, and difficult to reach live agents .
Price & Value edge: Boost MobileR4R13R55R64
Centra Mobile Centra Mobile reviews do not directly discuss pricing for the app itself, as it is a banking app. However, users praise Centra Credit Union for being a good bank with integrity and treating money like it matters R13R55. Some complain about overdraft features despite opting out R4.
Boost Mobile Boost Mobile is often chosen for its affordable monthly plans and good prices, with some users paying half the price compared to other carriers . However, there are complaints about unexpected charges, bills going up, and data caps on 'unlimited' plans R64.
Pick Centra Mobile if

Pick Centra Mobile if you are looking for a banking app with generally good customer service and a user-friendly interface for basic banking tasks, and you are willing to overlook recent intermittent technical issues R5R11R13R17.

Pick Boost Mobile if

Pick Boost Mobile if you prioritize affordable wireless plans and are willing to tolerate frequent app issues, inconsistent data service, and potentially frustrating customer support experiences .

Evidence note: Centra Mobile has a smaller user base and fewer reviews compared to Boost Mobile, which is a large wireless carrier. Recent negative reviews for Centra Mobile often focus on specific technical issues following updates, while Boost Mobile's negative reviews cover a broader range of service and app-related problems.

Frequently asked

Does Centra Mobile allow Zelle payments?
Centra Mobile users report that Zelle functionality is currently problematic, with some experiencing it not working at all or kicking them out of the app R10R14R16.
Can I pay my loan principal with Centra Mobile?
Centra Mobile users indicate that the app does not allow them to make payments on the principal of a loan from an outside source or pay extra on the principal, only the exact bill amount R12R37R43.
Why does Boost Mobile require so many updates?
Boost Mobile users frequently complain about having to update the app every month, especially when trying to pay their bill, describing it as a hassle R76R84.
Is Boost Mobile's 'unlimited' data truly unlimited?
Boost Mobile users report that despite claims of unlimited data, it is often capped at 10GB, leading to significantly slow data speeds that hinder app usage R82R86R96.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Centra Mobile 5/5 · US My greatest Application on my phone: I love the ease and convenience of my Centra application. It saves time and trips to the bank!! I love it!!
  2. [R10] Centra Mobile 1/5 · US Frustrated: Zelle never works and it kicks me out constantly
  3. [R11] Centra Mobile 5/5 · US Love Centra bank!!: I have easy access to my bank account no matter where I’m at. I can move money around whenever needed. These app is easy to use. I can also pay my bills and everyone at the bank when I have to go is very friendly.
  4. [R12] Centra Mobile 1/5 · US Not at all intuitive: You’re mobile app hasn’t helped me at all. It’s not possible to see anything about my loan nor am o able to make a payment.
  5. [R3] Centra Mobile 3/5 · US Update interface please: App works well, but for both this and the web version would prefer to see more transactions immediately and not have to click on “view all” almost every time I use the app to see more transactions. Especially the online web version which also limits the initial view to only a small part of the screen.
  6. [R6] Centra Mobile 1/5 · US NOT Happy So Far 👎🏻😡: So far Centra has locked me out of any transactions whatsoever with error codes and security emails, how is the ACTUAL CFCU MEMBER supposed to use your services when I am not allowed 🚫 to use my own account bank card or even make a payment within the App??? And, why is the Centra App not listed within my Settings to control, this is a security and privacy concern if there is
  7. [R18] Centra Mobile 2/5 · US If it ain’t broke, don’t fix it…: They’ve recently did a complete overhaul of the app to make it look more sleek and modern. That’s fine and I think it looks really nice. The issue is that the app is junk now. It crashes constantly and freezes up on you if you try to move within it too quickly. A simple task that would take seconds before is now a several minute ordeal after having to refresh and
  8. [R20] Centra Mobile 1/5 · US Won’t recover account: Just says unexpected error any time I try to recover my account and log in
  9. [R21] Centra Mobile 5/5 · US Accuracy: I truly appreciate my credit union because my account information is always accurate, which gives me peace of mind and keeps me from having to second-guess my balance. The staff in Shelbyville is consistently professional, friendly, and helpful. Overall, it’s a great credit union and I highly recommend banking here.
  10. [R1] Centra Mobile 1/5 · US Frustrating alert system: No way to change the notification system to text or email, doesn’t send me authentication texts so it just automatically declines whatever payment I’m trying to make.
  11. [R13] Centra Mobile 5/5 · US I choose centra: I have been a member of Centra Credit Union for 14 years. I came to centra when one of the major banks became so unsatisfactory in service. I needed honest, truthful, caring people who would treat me like family and treat my money like it matters. They provide all services you will ever need and do it with integrity!! THANK YOU Julia, Elizabeth, Rusty, Brittany, Maria for making m
  12. [R17] Centra Mobile 5/5 · US Service: The service is outstanding and the employees are always helpful.
  13. [R4] Centra Mobile 1/5 · US Horrible: Horrible place to bank at. They will overdraft your account even though you asked to not have the overdraft feature. They kept over drafting my account to the point I had to cancel my account. This place is a joke.
  14. [R55] Centra Mobile 5/5 · US Good bank: Highly recommend this bank 5 stars would bank again.
  15. [R64] Boost Mobile 1/5 · US Worst phone company: They are only good when getting a new phone, paying your bill is not simple. Website is only geared to sell not to maintain. Delinquent with my refund that was over payed Not worth the stress and money, run from this company!
  16. [R14] Centra Mobile 2/5 · US Zelle Still Needs Fix: The app works great till you have to use Zelle. It takes you to the log in page once you try to enter money amount.
  17. [R16] Centra Mobile 2/5 · US Pop ups: Needs an update or something. I get a pop up to another screen when I enter an amount to send through zelle and it’s really annoying not being able to zelle.
  18. [R37] Centra Mobile 4/5 · US Important: So far, it is a very beginner friendly app with easy-to-use features. However if you have a loan, you can’t make payment on the principal from an outside source (bank).
  19. [R43] Centra Mobile 4/5 · US This is why it’s a 4..: It’s a great app and easy to use but I just don’t like that I can’t pay any extra on the principal….it only lets me pay exactly what my bill is.
  20. [R76] Boost Mobile 1/5 · US Revie: Ever time I have to pay my bill I have to update my app every month
  21. [R84] Boost Mobile 1/5 · US Too many UPDATES: I gave 1 star because every single month when I’m ready to pay, there’s always an update! It’s too much of a hassle. I really like the service, it’s unbeatable. The updates are a headache when all I’m trying to do is make a simple payment😩
  22. [R82] Boost Mobile 1/5 · US AWFULL!!: This is actually the worst service I've had. I don't care about about high speed, but I do need to be able to use the apps that make a living for me when the high speed runs out. Boost can't do that, the data is so slow that the apps won't even completely load. I can't work since they don't load. I paid for three months up front, but I'm actually switching BEFORE then and cutting my loss
  23. [R86] Boost Mobile 1/5 · US Bad service: The data is so slow, my account has several charges that I didn’t make. I just paid my bill yet it still says “service suspended, please pay.”. Supposed to have unlimited data, but they cap that at 10gigs, like come on.. switching to something reliable
  24. [R96] Boost Mobile 1/5 · US Boost customer: As a Boost Mobile customer, I feel I was misled about the quality of its 5G service and “unlimited” data. I have been testing Boost Mobile and T-Mobile side by side using the same phone in the same locations around Lowell, Massachusetts. The difference has been significant. Boost often provides only one bar of 5G service, while T-Mobile consistently shows a full-strength 5G UC sig

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store