Boost Mobile

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R21] 5/5 · US I love boost mobile: There a great service provider with affordable monthly plans.
2. [R22] 5/5 · US Great service: I love the service. And the price. I have dish so 15 a month is great and I have 3 lines
3. [R25] 5/5 · US Just Switched to Boost: We just switched from T-Mobile after they went up on our bill. The customer service with Boost is Amazing! And we are paying half the price.
4. [R27] 5/5 · US Good Number: It’s very affordable and reliable
5. [R4] 5/5 · US App: Boost mobile app is easy to use and convenient
6. [R5] 5/5 · US Convenient: And helpful
7. [R15] 5/5 · US Brenbren: This app is very good for me because I can easily pay my phone bill with this app and see it was pay on time exactly and I’m happy knowing it’s done paid perfectly and it’s a great experience for me keep this app working good for others to be able to pay there’s bill as well thank you guys very much for this app you have a good day and God blessed you all
8. [R39] 5/5 · US THE BOOST EXPERIENCE: My favorite part is how easy it is to navigate, everything is straight forward and easy. I like 5g service but my only complaint would be the upgrades and the prices of the phones. It’s suppose to be an upgrade but i feel like im still having to pay full price for a new phone, shouldn’t be like that.
9. [R28] 5/5 · US Really pleased!!!: I am greatly pleased with Boost! Need help? Really nice people to help you out!!! I will be. Referring people to Boost a no-brainer!!!!!!
10. [R36] 5/5 · US The first is the service: The service and customer service reps are awesome
11. [R38] 5/5 · US Niemah: I have been trying it boost mobile for years and they service have been really good and I am staying with them due to they customer service and the people are so nice.
12. [R6] 5/5 · US Best service: I have been a customer with boost for many years and they never disappoint
13. [R11] 4/5 · US Boost: I am totally satisfied with Boost no problems I never lose connection.
14. [R14] 5/5 · US Years ago: I really enjoy boost. I have been with them for I don’t know how many years it’s the second number I ever had since I. Started using a cell phone.
15. [R42] 5/5 · US Awesome Service: Great plans, great service been a customer since 2014! And. Still kicking it! Thank you!
16. [R18] 1/5 · US Revie: Ever time I have to pay my bill I have to update my app every month
17. [R23] 1/5 · US Too many UPDATES: I gave 1 star because every single month when I’m ready to pay, there’s always an update! It’s too much of a hassle. I really like the service, it’s unbeatable. The updates are a headache when all I’m trying to do is make a simple payment😩
18. [R33] 3/5 · US Boost hasn’t been working the best: Boost has been a great app until recently when I’ve tried to pay phone bills and nothing would work which lead me to go to my local boost to pay in person. The app hasn’t worked the best for me and lead me to get my phone line suspended due to not paying but it’s not my fault nothing would happen when I tried to pay
19. [R41] 3/5 · US Can’t login: I have been a Boost Mobile customer for over 10 years. I love the service & using the app, but I've recently been unable to log in to the app. I am not receiving the code to my messages nor my email to be able access my account. Please resolve this issue. Thank you!
20. [R1] 1/5 · US Utilities: Very hard to access internet, mostly one bar , almost impossible to maintain a coherent access.
21. [R20] 1/5 · US AWFULL!!: This is actually the worst service I've had. I don't care about about high speed, but I do need to be able to use the apps that make a living for me when the high speed runs out. Boost can't do that, the data is so slow that the apps won't even completely load. I can't work since they don't load. I paid for three months up front, but I'm actually switching BEFORE then and cutting my loss
22. [R26] 1/5 · US Bad service: The data is so slow, my account has several charges that I didn’t make. I just paid my bill yet it still says “service suspended, please pay.”. Supposed to have unlimited data, but they cap that at 10gigs, like come on.. switching to something reliable
23. [R31] 1/5 · US Boost sucks: Data and service awfulllllll
24. [R2] 1/5 · US Worst phone company: They are only good when getting a new phone, paying your bill is not simple. Website is only geared to sell not to maintain. Delinquent with my refund that was over payed Not worth the stress and money, run from this company!
25. [R9] 1/5 · US Payment: My payment date was on the 10th of every month, last month I paid on June 9, 2026 and this month the service was interrupted on July 8, 2026. It seems that you are stealing days from every month, and the same is true with the penalty payment ($5).
26. [R13] 5/5 · US ???: A gentleman called me wanting to give me the opportunity of a free phone and bill for 12 months when I told him he’d have to call me back. He just kept talking and talking so I had to hang up. After that, there was a five dollar charge on my bank from boost for no reason at all. Mad.
27. [R3] 5/5 · US …..9: I Don’t like that I I can’t redeem my boost coins in the app,THANK U……
28. [R19] 1/5 · US App: Your app is not working, boostcoin is not working fix your app
29. [R66] 1/5 · US I will update this review weekly until they fix the app. Worst app I’ve ever used…: This app has been broken for months. I use an ip 16+ which is up to date. For months this app tells me I’ve already watched my max videos for free coins. I’ve tried uninstalling and rebooting my phone then reinstalling… I’ve tried using chat support (they REFUSE to discuss this issue with customers and all other li
30. [R165] 3/5 · US Just Why?: Why does Boostcoins not always work? Why is it so difficult to get to $5 now? I remember when this app was the best around. They looked out for us helped us get money off playing a quick game. No longer do you guys help us much to knock off a portion of the bill. I am appreciative of the .1 cents but at least can I get .5 cents or more a day. The video seems to be unavailable a lot. So
31. [R7] 1/5 · US This company is a scam: I just paid my bill and not even 3 days later I get a message saying that I used all my data. The guy Jose that works at the Howard store has been ignoring my questions about the services given. This company NEEDS to meet their customers needs and stop being so selective with who they help and be two-faced when conducting business.
32. [R54] 1/5 · US Worst customer service: I was out of data I paid my bill 2 days earlier ask them to reset my data the turn phone off and back it would that’s after dialing with them for 3 hrs I did that nope I’m leaving boost
33. [R57] 1/5 · US No option to cancel a misplaced add-on in error or get a refund: I misplaced global talk and text. What I needed was global roaming. I cancelled it immediately but still got charged for it. Customer service was not helpful, and the call quality was really bad.
34. [R63] 1/5 · US SCAM: Boost is a racket. Disrespectful towards faithful customers. Failing to deliver on promises. 90 % of time terrible and frustrating customer service, Openly stealing data and on and on and on. One of the worst experiences dealing with service providers ever
35. [R35] 1/5 · US I should had stayed where I was at: My bill supposed to stay the same and every time I go to pay it keeps going up… besides I updated my insurance phone and every time I’m trying to make a call it says call failed or doesn’t ring on the other end having me to reset my phone every time… I’m not getting calls and when I get to call people they tell me it was going to voicemail but I’m playing music
36. [R59] 3/5 · US Annoyed: Been with yall for some Yrs only cause it’s really cheap but why does my phone gotta be messed up??? Bought a new iPhone an can barely talk on it Cause “EVERY ONE SAYS THEY CANT HEAR ME & I KEEP GOING IN &OUT”. Swear yall gotta do better fr.
37. [R100] 2/5 · US The service deserves no stars: I’ve been with boost for a year and I’m very disappointed with their service the way the calls dropped the lack of effort from customer service, but if I’m paying for services and I’m giving you my money monthly, you should be able to provide me with service. I will never go back with Boost Mobile.
38. [R215] 3/5 · US This phone drops calls and doesn’t work away from internet: This cell doesn’t work in and around our property
39. [R40] 1/5 · US Boost customer: As a Boost Mobile customer, I feel I was misled about the quality of its 5G service and “unlimited” data. I have been testing Boost Mobile and T-Mobile side by side using the same phone in the same locations around Lowell, Massachusetts. The difference has been significant. Boost often provides only one bar of 5G service, while T-Mobile consistently shows a full-strength 5G UC sig
40. [R81] 5/5 · US Cost: I agreed to 60$ a month for unlimited but received a warning about data so I bought ten dallors extra and now my bill is 70$ a month! I don’t want to charge from boost but if it cost anymore then I can’t afford it! Please advise
41. [R113] 1/5 · US They suck: I switched from T-Mobile to boost unlimited bc of price. I haven’t been able to access the internet for 2 weeks except on WiFi. They don’t tell you there’s a cap on unlimited. My service goes in & out. I’m very unhappy with this company. I’ll probably switch back to T-Mobile.
42. [R10] 1/5 · US Disappointed: Stealing from veterans then accusing them of doing it . Talking disgusting to veterans. Lying about being a manager! The list can go on . This company is a joke