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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Genius Fax vs iFax App Send Fax From iPhone

Genius Fax 4.9★ · Free + IAP 75
Winner Genius Fax
iFax App Send Fax From iPhone 4.6★ · Free + IAP 40

Genius Fax is generally more reliable for sending and receiving faxes, despite some issues, while iFax App struggles with consistent delivery and has significant billing complaints.

Full reviews: Genius Fax · iFax App Send Fax From iPhone

Genius Fax offers a more reliable service for sending and receiving faxes, with many users praising its convenience and efficiency. iFax App, however, faces numerous complaints regarding failed deliveries, unexpected charges, and poor customer support, making it a less dependable option.

Head to head

Features edge: Genius FaxR12R16R17R29
Genius Fax Genius Fax is praised for its ability to send and receive confidential documents, with some users highlighting its integration with Genius Scan R16. However, some users report issues with receiving faxes, such as dropped pages or faxes not showing up R17. There are also complaints about not being able to send multiple pages at once or a limited window to use purchased credits R12R29.
iFax App Send Fax From iPhone iFax App is noted for its quick scanning feature and ease of use for sending faxes . Some users appreciate the ability to edit cover letters, though others find the process clunky . A significant number of users report issues with the app's functionality, such as freezing, inability to open files, or faxes failing to send due to size limits R67R120.
Ease of Use edge: Genius FaxR5R8R21R28
Genius Fax Many Genius Fax users find the app user-friendly and easy to navigate for sending and receiving faxes R5R8R28. The process is described as simple to install and use . However, some users have difficulty opening files resident on their phone or changing passwords, indicating some UX limitations R21.
iFax App Send Fax From iPhone iFax App is often described as super user-friendly and easy to navigate for sending faxes . The scanning feature is quick and efficient . Conversely, some users find it clunky and not intuitive, especially regarding cover letters and signature placement . Attaching files like Notability PDFs also requires a workaround .
Reliability edge: Genius FaxR2R4R9R11
Genius Fax Genius Fax receives mixed reviews on reliability. Many users report successful and timely fax deliveries, calling it efficient and reliable R2R11R16. However, a significant number of users experience faxes failing to send, getting stuck in 'sending' status, or not being received by the destination R4. Incoming faxes also have issues, with some not showing up or dropping pages R9R17R43.
iFax App Send Fax From iPhone iFax App has substantial reliability issues, with numerous reports of faxes failing to send or not being received by the intended recipient despite the app indicating success . Users frequently encounter 'oops' messages, 'check number' errors, or issues with size limits preventing faxes from going through R67R120. There are also reports of the app freezing .
Price/Value edge: Genius FaxR7R10R16R30
Genius Fax Genius Fax is appreciated by many for its pay-per-page credit system, allowing users to pay only for what they use without a subscription, which is seen as economical R16R30. However, some users find the cost per page (e.g., $0.99) expensive, especially after purchasing a number R7R10. There are also complaints about losing credits or fax numbers if not used within a certain window .
iFax App Send Fax From iPhone iFax App receives significant criticism for its pricing model. Many users feel it's too expensive, with subscription costs cited as high as $27/month or $35/month . There are numerous complaints about false advertising regarding free trials, with users being charged unexpectedly or immediately losing access after canceling a 'free' trial R70R73. Some users report multiple unauthorized charges .
Support tieR17R21R43R45
Genius Fax Genius Fax users report difficulty contacting support or receiving help for issues like dropped incoming faxes, non-working fax numbers, or password changes R17R21R43R45. The lack of a clear way to contact support is a recurring complaint R21R45.
iFax App Send Fax From iPhone iFax App users also report significant issues with support, particularly regarding billing disputes. Many users state there's no way to call them, and they are sent in circles when trying to resolve unauthorized charges or get refunds . One user noted that a human responded, but this is an outlier .
Pick Genius Fax if

you need a generally reliable faxing solution with a pay-per-page model and prefer to avoid subscriptions, especially for occasional use R28R30.

Pick iFax App Send Fax From iPhone if

you prioritize a quick scanning feature and a very simple user interface for basic faxing, and are willing to pay a potentially high subscription fee .

Evidence note: iFax App's reviews are heavily skewed towards negative experiences, particularly regarding billing and reliability, which may inflate the perceived issues compared to Genius Fax's more balanced, though still critical, feedback. The free vs. paid asymmetry is notable for iFax, where many negative reviews stem from issues with its 'free trial' and subsequent charges.

Frequently asked

Is Genius Fax truly free?
Genius Fax is not entirely free; while it offers a free download, sending faxes requires purchasing page credits (e.g., $0.99 per page) or a number, which some users find costly R7R10R19R30.
Does iFax App offer a free trial, and is it reliable?
iFax App advertises a free trial, but many users report being charged unexpectedly, sometimes weeks before the trial ends, or losing access immediately after canceling, indicating the free trial is often unreliable or misleading R70R73R84R98.
Can I send multiple pages with these apps?
Genius Fax has limitations, with some users reporting it only allows sending one page at a time or struggles with multiple pages R12R29. iFax App users also encounter issues with size limits, preventing them from sending even moderately sized multi-page faxes R67R120.
Are there issues with spam or unwanted faxes?
Genius Fax users have reported receiving a high percentage of spam faxes, with some stating that reporting them does not prevent the same spam from getting through R1R6.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R12] Genius Fax 3/5 · GB Easily could have been so much better: I was getting ready send first fax 6 pages but it will only let you send one Come on genius fax the more pages you can send means the more you make!!!!
  2. [R16] Genius Fax 5/5 · US Really handy when I needed to get a document to doctor’s office in another state fast. Efficient.: The app works well for me -- sending and receiving confidential documents at an affordable cost From my iPhone.
  3. [R17] Genius Fax 1/5 · US Repeatedly Dropped first six pages of incoming fax: I paid to be able to transmit faxes as I needed and to receive some faxes. The outgoing faxes worked but the incoming dropped the first six pages of each fax. Wasted my money, my time, and annoyed those sending the faxes. No help was received from the developer.
  4. [R29] Genius Fax 1/5 · US Poor performing app: App can’t send Multiple pages.
  5. [R5] Genius Fax 5/5 · US Love this app!: User-friendly that’s all I have to say. It’s excellent thank you!
  6. [R8] Genius Fax 5/5 · US Very convenient useful app!: I so appreciate the convenience of this app! It really works! Thank you!
  7. [R21] Genius Fax 1/5 · US Once you set password there’s no way to change it: This is crazy but I at up an account with them years ago. I can still log in but the password has been compromised. Now that it is, I’d like to change my password so that someone doesn’t use my credits, account etc. but there’s literally no way to change it or even to contact support. I work in tech at one of the big tech companies so I have a pre
  8. [R28] Genius Fax 5/5 · US very easy to use: probably the best for just occasional facts
  9. [R2] Genius Fax 5/5 · US Awesome: I use faxes for IRS matters. This is so easy & faster than the e-fax at the office.
  10. [R4] Genius Fax 2/5 · US Did the whirling pinwheel for 1/2 hour before successful delivery: Meeh…..
  11. [R9] Genius Fax 3/5 · US RECEIVED FAX: I just subscribed to Genius Fax and purchased 10 credits in order to receive 1 important fax. The fax was sent to my Genius Fax number 25 minutes ago and there is still no fax showing up. UPDATE: Fax arrived the following day. More information about a delay on using your fax number upon initial set-up would be helpful.
  12. [R11] Genius Fax 5/5 · US Best ever: Great and timely services
  13. [R7] Genius Fax 1/5 · US Too expensive: Costly to send pages
  14. [R10] Genius Fax 1/5 · US .99 per page after purchase of #: Purchased the phone number each Fax page is $.99 each you’re better off getting a service that cost more per month with unlimited fax pages
  15. [R30] Genius Fax 5/5 · US Awesome fax app.: So many “free” fax apps are NOT actually free! I signed up for yet another app that claimed to be free, only to find out it was $8.99 a week just to send one fax. I canceled it, and they still charged my card. It turned into a whole ordeal disputing the charge, but thankfully I finally won. When I needed to send another fax, I found this app that lets you buy page credits and p
  16. [R43] Genius Fax 1/5 · US The fax number doesn’t work. I cannot receive any faxes and I paid for that service!: The fax number doesn’t work. I cannot receive any faxes and I paid for that service! I have sent multiple messages and no one has responded back to me!
  17. [R45] Genius Fax 1/5 · US Didn’t provide fax number after purchase: Didn’t provide fax number after purchase. No way to contact support to resolve the issue.
  18. [R19] Genius Fax 1/5 · US Looks free to send and isn’t: So again I’m disappointed with yet another fax app- don’t waste your time
  19. [R70] iFax App Send Fax From iPhone 1/5 · US False Advertising!!: They charged me almost $40 two weeks before my free trial was up. I can’t do anything in my Apple account because of it. Why charge me for something that’s free?? This app is fraud or bugged.
  20. [R73] iFax App Send Fax From iPhone 1/5 · US Scammers: Frauds - Offered free trial and it says valid for 1 week even when cancelling but they revoked access immediately.
  21. [R84] iFax App Send Fax From iPhone 1/5 · US Refund please only used free trail: Hello I received the tree trail and I canceled it before it was over and somehow still got charged 9.99 I would like my refund because I would like what is advertised
  22. [R98] iFax App Send Fax From iPhone 1/5 · US You claimed free trial: You claimed free trial but you charged me $9.99 when I went to send this fax. Be aware you will pay for this app!
  23. [R67] iFax App Send Fax From iPhone 1/5 · US Fail: Tried to send one fax and kept getting a message that I could only send 200 pages or 20 MB; the fax I tried to send was six pages and not even 5 MB. Total waste of my time.
  24. [R120] iFax App Send Fax From iPhone 1/5 · US What a RACKET: Absolutely ridiculous. I can’t send my faxes because of their size limit. Okay. Spend hours resizing my faxes. Try to send and I get errors that they weren’t sent multiple times. Great. Finally get everything in order, oops now I gotta pay because ‘you can’t send more than fifty faxes in the free trial’. They didn’t send in the first place?? HOW ABOUT NO. I’m beyond frustrated with
  25. [R1] Genius Fax 1/5 · US All spam gets through: I have 90% spam coming through and despite reporting it the same ones get through. Useless.
  26. [R6] Genius Fax 3/5 · US It was working perfect but: I am receiving too many fax spams

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store