Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
User consensusAlternativesIs it worth it?
The verdict on

iFax App Send Fax From iPhone

55
User verdict / 100 High confidence Divided

iFax is generally easy to use for sending faxes, with many users appreciating its convenience and scanning features, but it faces significant criticism for its pricing, subscription model, and issues with free trials and fax delivery.

4.6★ lifetime (36,520) Free + in-app purchases since 2009 by Maplewoods Associates Ltd updated 0.2 mo ago recent negative 46% 120 reviews across 4 regions
Pricing & Subscriptions Fax Delivery & Reliability Ease of Use Free Trial Issues User Interface & Functionality
5★343
4★48
3★21
2★24
1★331
recent reviews across 4 regions, vs the 4.6★ lifetime average

iFax allows users to send faxes from their iPhone, offering features like document scanning and quick transmission. While praised for its ease of use and efficiency, many recent reviews highlight concerns about unexpected charges, high subscription costs, and inconsistent fax delivery, contradicting the developer's recent update notes about stability improvements.

What users like

  • Easy to use and navigate, with a user-friendly interface.R1R7R20R22
  • Efficient document scanning feature.R1R71
  • Convenient for sending faxes on the go.R34R38R40R49
  • Successfully sends faxes for many users.R1R2R5R10

What users complain about

  • Users are frequently charged unexpectedly, even during or immediately after free trials, or face unauthorized recurring charges.R9R11R19R21
  • Faxes often fail to send, get stuck, or are reported as delivered but not received by the recipient, despite developer claims of stability improvements.R3R6R30R42
  • The app is considered very expensive, with high monthly subscription fees (e.g., $10, $35, $40, £27) and per-page charges, often requiring separate subscriptions for sending and receiving.R7R13R14R28
  • Users report difficulty cancelling subscriptions and accessing customer support for refunds or issues.R3R9R19R26
  • The free trial is often misleading, with limitations on pages or immediate charges, and access revoked prematurely.R11R12R13R35
  • Issues with document quality, such as shrinking images to illegible sizes or erasing information when uploading PDFs.R130R569R766
  • Clunky or unintuitive user interface elements, especially for cover letters, signatures, and contact input.R4R33R76R81
  • The app can be slow, glitchy, or freeze, contradicting the developer's notes about improved performance.R44R67R70R416

Latest update · v10.1

What the developer says changed (the verdict above weighs this against what reviewers report):

- Bug Fixes and Stability improvements - Improved overall user experience and performance

Recurring themes

Pricing & Subscriptions negative
Many users complain about the app's high cost, with monthly subscriptions ranging from $10 to $40 or more, often requiring separate fees for sending and receiving faxes. There is widespread frustration over unexpected charges, especially after signing up for a 'free trial' that quickly becomes paid or has hidden limitations.R7R9R13R14
Fax Delivery & Reliability negative
A significant number of users report that faxes fail to send, get stuck, or are marked as 'delivered' but never received by the recipient. This directly contradicts the developer's recent update notes about stability improvements.R3R6R30R42
Ease of Use positive
Many users find the app straightforward, easy to navigate, and efficient for scanning documents and sending faxes quickly. This positive sentiment is consistent across various reviews.R1R7R20R22
Free Trial Issues negative
The 'free trial' is a major point of contention, with users reporting immediate charges, premature revocation of access, or unexpected fees despite cancelling within the trial period. This leads to accusations of false advertising and scamming.R9R11R12R13
User Interface & Functionality mixed
While generally easy to use, specific UI elements like cover letter editing, signature placement, and contact input are described as clunky or not intuitive. Some users also report issues with image resizing, slow uploads, and freezing.R4R33R44R76

Who it's for

This app is for individuals or small businesses who need to send faxes occasionally and prioritize convenience over cost, provided they are willing to pay for a subscription . It could also suit users who value a quick and easy scanning feature for documents R1R71.

Evidence note: The recent reviews skew heavily negative, particularly regarding pricing and free trial issues, which contrasts with the lifetime rating. While many users praise ease of use, the depth and recurrence of negative feedback on billing and delivery issues suggest these are significant, widespread problems.

Frequently asked

Is iFax free to use?
No, iFax is not truly free; while it offers a 'free trial,' many users report being charged immediately or unexpectedly, and sending faxes typically requires a paid subscription or per-page fees R13R35.
How much does iFax cost?
iFax is considered expensive by many users, with reported monthly subscription costs ranging from $9.99 to $35 or even $40, and some users note separate subscriptions for sending and receiving faxes R7R28R84.
Does iFax reliably send faxes?
While some users report successful fax transmissions, a significant number of recent reviews indicate that faxes frequently fail to send, get stuck, or are reported as delivered but not received by the recipient R3R6R30R42.
Are there issues with cancelling iFax subscriptions?
Yes, multiple users report difficulty cancelling their iFax subscriptions, with some experiencing unauthorized recurring charges even after attempting to cancel R3R9R26.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] 5/5 · US So easyyyy…: Best app I have came across for scanning documents and sending faxes. The scan feature is quick, easy, and efficient, I was able to scan several pages in a matter of seconds.
  2. [R7] 5/5 · US Efficient: Does exactly what it says. Simple. Easy. Efficient. Subscription is a little high.
  3. [R20] 5/5 · US So easy!!: This is super user friendly and easy to navigate through.
  4. [R22] 5/5 · US Super easy to use.: Great app! helped a ton! Super fast & reliable.
  5. [R71] 5/5 · US So easy: This app is beyond easy and the scan feature for documents was above par.
  6. [R34] 5/5 · US Ifax!: Easy to use especially on the go!
  7. [R38] 5/5 · US Fax Sending Time: We had to keep the app open in order to send the PDF. Overall very fast and convenient.
  8. [R40] 5/5 · US A life saver: Seriously a life saver. Had to deal with insurance out of state not being able to receive electronic information but I was able to send faxes to them through this! So so so worth it & very easy to use
  9. [R49] 5/5 · US Medical Assistant: Very reliable, consistent and convenient
  10. [R2] 5/5 · US If it works well: My recommendation is that you only use this application or its web version, if it works well, and allows you to edit the fax cover to add urgently.
  11. [R5] 4/5 · US Seems good!!: I hope they went through will double check Monday and update edit review
  12. [R10] 5/5 · US Sent a fax: I sent one fax. I’ll see how well it worked. Reserving judgment.
  13. [R9] 1/5 · US False Advertising!!: They charged me almost $40 two weeks before my free trial was up. I can’t do anything in my Apple account because of it. Why charge me for something that’s free?? This app is fraud or bugged.
  14. [R11] 1/5 · US Scammers: Frauds - Offered free trial and it says valid for 1 week even when cancelling but they revoked access immediately.
  15. [R19] 1/5 · US Refund please only used free trail: Hello I received the tree trail and I canceled it before it was over and somehow still got charged 9.99 I would like my refund because I would like what is advertised
  16. [R21] 1/5 · US SCAM FRAUD: DO NOT USE THIS UNLESS YOU WANT TO BE ROBBED
  17. [R3] 1/5 · US Doesn’t work: Tried 15 different fax numbers and they all said “oops”. And now I can’t figure out how to cancel. Shocker.
  18. [R6] 1/5 · US Fail: Tried to send one fax and kept getting a message that I could only send 200 pages or 20 MB; the fax I tried to send was six pages and not even 5 MB. Total waste of my time.
  19. [R30] 1/5 · US doesn’t work: didn’t work even though it read as delivered
  20. [R42] 1/5 · US Never sent: Fax said it was sent and the company said they never received it
  21. [R13] 1/5 · US Not Free!: My time was wasted to enter all these details to find out I have to pay $10 to send it. Up yours Ifax!
  22. [R14] 1/5 · US Not free: Aggravating to use
  23. [R28] 2/5 · US Very expensive: Very expensive, $35/month for pushing some electrons and having some gateways.
  24. [R26] 1/5 · US Multiple unauthorized charges: The faxes worked. I canceled the service after 2 days. After the 7 days passed, I was charged $9.99 and $34.99! Use one of the other apps with more reviews. This company can’t be trusted.
  25. [R12] 5/5 · US Faxing: Faxing from my phone without any ADs and stuff and for FREE I’m happy I can send faxes all day long seems like , I recommend this app seriously , thumbs up from me
  26. [R35] 1/5 · US Fake bot reviews: Classic bait n’ switch: pretends to be free, has you do work and invest time, rate it 5 stars, then RIGHT BEFORE “send” it hits you with a PAYWALL
  27. [R130] 1/5 · US Limit and Deletes Data: Limit is 13 total pages of colorless pdf files? And when downloading pdf file to the app it erases information which was my reason for getting the app. It makes no sense to use this if it will erase the contents I am trying to fax. I am going elsewhere.
  28. [R569] 3/5 · CA Sent fax but shrinks images till illegible: Sent a fax but upon reviewing the sent fax it seems to have shrunk uploaded images so text isn't as clear. Would have been good to see the actual view of the fax and not just the uploaded images before sending!!
  29. [R766] 3/5 · AU Bug.........: Not sure why but uploading PDF just ain't working for my phone. Would be great if this bug can be fixed asap And it's also abit slow to receive when i used document scan to send the fax
  30. [R4] 2/5 · US it's decent: not easy to fax contacts need to enter the number or add +1 to every contact
  31. [R33] 3/5 · US Cover letter not good: Had trouble completing the cover letter. I could not see it in its entirety and when I tried to correct something within it and was not able to smooth process.
  32. [R76] 3/5 · US Auto resize: Don’t you have any auto resize from standard pics?
  33. [R81] 1/5 · US Terrible: Cannot input a number. You have to choose a state first. Worst UI ever. Also hard to cancel. Scam.
  34. [R44] 1/5 · US Not operating correctly: It keeps freezing
  35. [R67] 1/5 · US garbage: updating servers for 30min all day
  36. [R70] 1/5 · US Doesn’t work!: Paid for my subscription tried to send a fax multiple times and it just continually times out and crashes!
  37. [R416] 3/5 · GB Does what it says on the tin!: This app does exactly what it says on the tin, successfully sent my fax! As long as you lighten the image and increase the contrast slightly then optimise and preview it you fax should send fine! It took one practice on the image adjustment then the second attempt was fine- don't send til you're happy with your preview!!! Criticism:- It is slow to upload but just ha
  38. [R84] 1/5 · US Charged during 7-day trial and monthly subscription is exorbitantly high: Signed up to try out for 7-day trial and was charged a monthly amount. ALSO, there are two different subscriptions with this service, one is $10 monthly to receive faxes and the other is $35 monthly to send faxes. That’s $45 per month. There is no option for per page or lower page amount faxes. It’s ridiculous and only real
  39. [R106] 1/5 · US Dishonest: I tried the 1 week free trial. It worked fine. The renewal price was 9.99 per month. I was charged 37 dollars for renewal instead. I checked my email to see if I missed something and nope the initial email when signing up was 9.99 per month. Now, it’s saying 30 something dollars per month.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store