Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Amazon Prime Video vs Amazon Music

Amazon Prime Video 4.8★ · Free + IAP 70
Winner Amazon Prime Video
Amazon Music 4.7★ · Free + IAP 55

Amazon Prime Video is generally preferred for its content library and fewer critical app issues, while Amazon Music struggles with frequent ads and app instability.

Full reviews: Amazon Prime Video · Amazon Music

Amazon Prime Video offers a wide range of content, including popular shows and movies, but users are frustrated by excessive ads and navigation issues. Amazon Music provides a vast music selection but is plagued by frequent ads, app crashes, and poor user experience, especially for free users.

Head to head

Content & Selection edge: Amazon Prime VideoR2R5R12R14
Amazon Prime Video Amazon Prime Video users appreciate the wide variety of shows and movies available, including popular titles and nostalgic content R5. Some users specifically enjoy the inclusion of YouTube channels and kids' content R2R12R14. However, a significant number of users express frustration that much of the desired content, even within a free trial or Prime subscription, requires additional payment R21R33R43.
Amazon Music Amazon Music users praise its extensive music library, covering various genres and artists . Some find it particularly useful when integrated with other Amazon devices like Alexa . However, some users note that certain albums and songs are still missing and that the free tier has significant limitations on song choice and skips R69.
Ads & Monetization tieR1R3R4R7
Amazon Prime Video A major point of contention for Amazon Prime Video users is the excessive and intrusive ads, even for paying subscribers R1R3R4R7. Users are particularly annoyed by ads playing when skipping or rewinding within an episode R3. Many feel forced to upgrade to premium services to avoid ads R4.
Amazon Music Amazon Music users, especially on the free tier, are highly frustrated by frequent and repetitive ads R61R69. There are also complaints about being forced to listen to suggested songs or having limited skips unless paying for a subscription R69.
Ease of Use & Interface edge: Amazon Prime VideoR11R13R16R19
Amazon Prime Video Amazon Prime Video receives mixed feedback on its interface. Some users find it easy to use and a good example for other platforms R11. However, many struggle with finding their 'Continue Watching' list, which often displays incorrect information or is buried R13R27R30. Issues with search functionality, especially the new 'AI search,' are also reported R19. Some users dislike autoplay features R16 and lack of picture-in-picture .
Amazon Music Amazon Music's interface is a common source of frustration. Users describe it as difficult to navigate, slow, and clunky . Specific complaints include the search bar not working , issues with adding songs to playlists , and the inability to dislike songs or shuffle stations . The app is also criticized for taking a long time to open .
Reliability & Performance edge: Amazon Prime VideoR20R29R30R34
Amazon Prime Video Amazon Prime Video users report various bugs and performance issues. These include the app crashing frequently R30R34, subtitles not working or being out of sync R20R29, and videos not loading . Some also mention glitches with full-screen mode on laptops and audio drops .
Amazon Music Amazon Music suffers from significant reliability problems. Users frequently report the app crashing , songs looping endlessly or playing inconsistently , and music cutting off . Bugs also include songs skipping midway through or playing parts of different songs . The app is also noted for draining battery and making phones run hot .
Price & Value tieR4R9R12R18
Amazon Prime Video Amazon Prime Video is criticized for requiring additional payments for much of its content, even for Prime subscribers or during a free trial R9R12R21R33. Users feel that the value of the subscription is diminished by these extra paywalls and the increasing number of ads R4R18.
Amazon Music Amazon Music users, particularly Prime members, are disappointed by the limitations of the free or included-with-Prime tier, which often forces them to upgrade to a paid subscription for basic features like choosing specific songs or ad-free listening R61R69. There are also complaints about being charged unexpectedly and the inability to use the service on multiple devices simultaneously without paying more .
Pick Amazon Prime Video if

Pick Amazon Prime Video if you prioritize a vast content library, including exclusive shows and movies, and are willing to tolerate ads or pay for an ad-free experience R5. It's also a good choice if you enjoy finding nostalgic content or specific YouTube channels within a streaming app R2.

Pick Amazon Music if

Pick Amazon Music if you are a Prime member heavily invested in the Amazon ecosystem, especially with Alexa devices, and primarily want access to a large music catalog . It might also appeal if you are seeking an ad-free experience and are prepared to pay for the unlimited subscription .

Evidence note: Both apps have a significant number of negative reviews related to ads and monetization, which is common for 'Free + IAP' models where users expect more from a free tier or an included Prime benefit. The higher lifetime ratings for both apps suggest that many users find value in the paid tiers despite the frustrations reported by free or basic subscribers.

Frequently asked

Do Amazon Prime Video and Amazon Music have ads?
Yes, both Amazon Prime Video and Amazon Music have ads, which are a major source of frustration for users, even for those with a Prime subscription R1R4R51R61. Many users feel the ads are excessive and intrusive, often forcing them to consider upgrading to premium ad-free tiers R4R69.
Can I watch or listen to everything with an Amazon Prime subscription?
No, an Amazon Prime subscription does not guarantee access to all content on either app; many movies and shows on Prime Video require additional payment, even during a free trial R21R33R43, and Amazon Music's Prime-included tier has significant limitations on song choice and skips, often requiring an upgrade to Amazon Music Unlimited R69.
Are there common technical issues with these apps?
Yes, both apps have common technical issues; Prime Video users report frequent app crashes, subtitle bugs, and problems with the 'Continue Watching' feature R20R27R34R46, while Amazon Music users experience frequent app crashes, songs looping or cutting off, and slow loading times .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Amazon Prime Video 5/5 · US Great app. I will never delete it.: So, it’s a great app because there is some YouTube channels!! Like, Shiloh and Bros Preston Plays Mr. Beast And, there are kids avatars available. And, there is MURDER DRONES!
  2. [R5] Amazon Prime Video 5/5 · US Amazing: Prime had all the shows I was looking for!!
  3. [R12] Amazon Prime Video 3/5 · US Makes no sense that you have to pay to watch kids movie: I gave you a extra star because you can watch YouTube videos without going on YouTube but there’s for some reason a scary show on it that you can watch on kids but yet you can’t watch a SpongeBob Christmas movie without adult and paying and you don’t need to pay for the scary show and the movie is for five and over I would recommend buying i
  4. [R14] Amazon Prime Video 5/5 · US MURDER DRONES 4EVUR!!!: I CAN FINALLY WATCH MURDER DRONES!!! YAAAAAAY!!!
  5. [R1] Amazon Prime Video 2/5 · US Excessive Ads: Excessive amount of ads.
  6. [R3] Amazon Prime Video 3/5 · US Waaaay too many ads: It's a little ridiculous that when you're simply trying to remember where you left off in a show, skipping around causes ads to play pretty much every time you decide to move to a different point in the episode. I shouldn't have to watch an ad, remember that I'm a few minutes ahead in the show because of an error, and then when I move two minutes ahead be subject to even more
  7. [R4] Amazon Prime Video 1/5 · US Too much adds: They put so much adds in the app you’re pretty much forced to upgrade to premium services. 3 min long adds for a 30 mins episode. All of this is getting out of hand.
  8. [R7] Amazon Prime Video 1/5 · US Ads: Ads are dumb, Bezos is a money leaching degenerate
  9. [R11] Amazon Prime Video 5/5 · US Is alright: Honestly my easiest experience between other apps , feels like the good shows come a little slower but always gives unique stories, and there not robbing you with extra family fees, has the least amount of issues with the interface a prime example of how other platforms should behave.
  10. [R13] Amazon Prime Video 2/5 · US App profiles continue watching wrong: When using the app, if I change between profiles, the continue watching continuously only reflects the first profile. So I have to search my shows every time I try using the app. I love watching prime and all the subscribed channels but something isn’t working properly via the app.
  11. [R16] Amazon Prime Video 1/5 · US Sucks: To the idiot who decided to add the feature where videos auto play under the live TV section, I hope you have diarrhea for the rest of your life. It seems like these developers add random updates in order to rage bait people because there is no way to turn it off, and I doubt someone asked for this feature.
  12. [R19] Amazon Prime Video 1/5 · US AI search is trash: The forced AI slop search is horrible, it’s not helpful and doesn’t let me find the movie I want.
  13. [R20] Amazon Prime Video 5/5 · US Subtitles bug is back: The subtitles bug via Chromecast is back. It no longer (again) accepts the IPhone caption settings
  14. [R29] Amazon Prime Video 5/5 · US Please fix subtitles: Im trying to watch yugioh duel monsters crunchyroll on prime but on epsidode 4-5 from what i know of is the the subtitles are to early.
  15. [R30] Amazon Prime Video 3/5 · US The Good, the Bad and the UGLY: Good: selection of things to watch or subscribe to. Bad: massive amount of watchable “only if you pay more” for content vs free with subscription content UGLY: bad app code, the continue watching is just wrong, app crashes all the time, horrible algorithm for recommending stuff you would watch…
  16. [R34] Amazon Prime Video 2/5 · US non stop crashing almost useless: this app is crushed on me 50 times in the last few months it's always updated I pay my bills I'm on a current device using iOS properly and the app continues to crash over and over and over and over sometimes 10 or 15 times in a row to the point where I have to delete the app and reload it which is ridiculous for corporation like amazon to have an app function so
  17. [R9] Amazon Prime Video 3/5 · US O-O: I really hate the fact that everybody has to pay to watch TV
  18. [R18] Amazon Prime Video 3/5 · US Reklamlar: Birden bire reklam koymak nedir ya zaten reklam izlememek için bu parayı verip üyelik aliyoruz yoksa internette de var yani icerikler
  19. [R51] Amazon Prime Video 3/5 · GB Too many ads: The selection on here is great, but imo, the amount of ads are unnecessary and completely pull you out of whatever you are watching.
  20. [R61] Amazon Music 2/5 · US Stop forcing ads: Sick to death of every single time I start up this app I am forced to click NO THANKS to signing up for your ridiculously priced plan! STOP ALREADY I WILL NEVER PURCHASE IT
  21. [R21] Amazon Prime Video 3/5 · US Free Trial Still Requires Extra Payments: Overall great and so much content to chose from.. BUT disappointed me. I got the free trail but the movie I really want to watch is still asking to pay. I don’t like when they give me free trail and you can’t even watch everything 😥.
You need to know which of movie is subscribe and which one to buy.
  22. [R33] Amazon Prime Video 3/5 · US Okay app, but I’m 😡: So basically, all of the Pokemon ‘journeys’ were taken off of Netflix, and prime is the only other place I can get them on, so there are three parts to the journeys: Journeys, Master Journeys, and Ultimate Journeys, and two have four seasons, one three. Each season costs…$19.99. I did the math and to get every season of each series would end up with a cost of $220, none of whi
  23. [R43] Amazon Prime Video 1/5 · US Most is behind another pay wall: If you like the 15 shows Amazon made, this is the app for you!! However if you want to watch, almost anything else, that will be additional $10-$25 depending on the next app you have to buy
  24. [R69] Amazon Music 3/5 · US Adds: This app is mid at best. Has two adds after twos songs,and after 2 for three. Has a limited amount of skips per day. Dose not let you choose the song in your playlist. And you can’t download music without the membership. But at least it has podcast.
  25. [R27] Amazon Prime Video 3/5 · US Commenting on App Functionality: The content is great. However, the app does not work smoothly. It forgets where I left off I would say about 50% of the time. Really frustrating. With the ads now, that means you can’t even fast forward to where you actually left off. And it REALLY doesn’t know where I left off when I use different devices to watch something. I’m not sure why this is so difficult b
  26. [R46] Amazon Prime Video 1/5 · US Continue: I’m deeply disappointed in prime for not fixing the issue with the continue watching section. I don’t have time to try n remember what I was watching and search for it then and do it every time I want to watch the show. I won’t be using prime very often now.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store