Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Credit Union 1 Alaska vs CommunityAmerica Credit Union

Credit Union 1 Alaska 4.8★ · Free to download 65
Winner Credit Union 1 Alaska
CommunityAmerica Credit Union 4.8★ · Free to download 40

CommunityAmerica Credit Union's app suffers from widespread crashing issues, making Credit Union 1 Alaska the more reliable choice despite its own recent update problems.

Full reviews: Credit Union 1 Alaska · CommunityAmerica Credit Union

Both credit union apps have high lifetime ratings, but recent reviews indicate significant usability issues. CommunityAmerica Credit Union's app is plagued by frequent crashes upon login, while Credit Union 1 Alaska's app has faced criticism for recent updates affecting login, remote deposit, and interface design.

Head to head

Features tieR3R6R9R14
Credit Union 1 Alaska Credit Union 1 Alaska users appreciate features like mobile deposits and transfers, though recent updates have caused issues with remote deposit and the transfer interface R3R6R9R31. Users also desire the ability to lock cards from the app R14.
CommunityAmerica Credit Union CommunityAmerica Credit Union users generally find the app's functions straightforward and appreciate its convenience for payments . However, a significant number of users report not receiving transaction notifications .
Ease of Use edge: Credit Union 1 AlaskaR11R15R17R18
Credit Union 1 Alaska Credit Union 1 Alaska receives mixed reviews for ease of use. Many users find it easy to navigate and user-friendly R11R17. However, recent updates have introduced issues with small, light fonts, difficult scrolling for transactions, and an oversized transfer button, making it less convenient for some R15R18R19R29.
CommunityAmerica Credit Union CommunityAmerica Credit Union's app is described as generally easy to use and straightforward when it works . However, the pervasive crashing issues severely hinder its ease of use, as users frequently have to attempt logging in multiple times .
Reliability edge: Credit Union 1 AlaskaR1R4R7R9
Credit Union 1 Alaska Credit Union 1 Alaska's reliability has been impacted by recent updates. Users report issues with payments not processing R1R4, login errors and difficulty with Face ID R7R10R13R16, app crashes and freezes R9, and slow loading of transactions R29. Some users also experienced issues with transfers .
CommunityAmerica Credit Union CommunityAmerica Credit Union's app is highly unreliable, with numerous reports of constant crashing upon login . Users often need to attempt logging in multiple times (3-7 times) before gaining access .
Price/Value tieR2R5R26R34
Credit Union 1 Alaska Both apps are free to download. Credit Union 1 Alaska users express strong loyalty and satisfaction with the credit union's overall service and support R2R5R26R34.
CommunityAmerica Credit Union Both apps are free to download. CommunityAmerica Credit Union users also express strong loyalty and satisfaction with the credit union's overall service . Some users suggest lowering overdraft fees .
Support edge: Credit Union 1 AlaskaR11R12R47R48
Credit Union 1 Alaska Credit Union 1 Alaska users report positive experiences with customer support, describing staff as helpful, friendly, and responsive R11R47R48. One user, however, had an issue with money being taken without notification and felt the bank's apology was insufficient R12.
CommunityAmerica Credit Union CommunityAmerica Credit Union users generally praise the credit union's member services and the care they provide . One user mentioned difficulty contacting support through the app .
Pick Credit Union 1 Alaska if

You prioritize an app that, while having some recent update issues, is generally more stable and less prone to crashing upon login R2R11R17. You value good customer service and support R11R47R48.

Pick CommunityAmerica Credit Union if

You are willing to tolerate frequent app crashes and multiple login attempts for an app that, when it works, is considered straightforward and easy to use . You prioritize the overall banking experience with CommunityAmerica Credit Union, which many users highly recommend .

Evidence note: Both apps have very high lifetime ratings, but recent reviews for both show a significant increase in negative feedback, particularly regarding app stability and functionality after updates. The comparison focuses heavily on these recent user experiences.

Frequently asked

Which app is more reliable for logging in?
Credit Union 1 Alaska's app is generally more reliable for logging in, although some users have experienced issues with Face ID, 'verify your human' features, and general login errors after recent updates R7R10R13R16. CommunityAmerica Credit Union's app is frequently reported to crash multiple times upon login, requiring users to try logging in 3-7 times before gaining access .
Do either of these apps have issues with mobile deposits or transfers?
Credit Union 1 Alaska's app has had issues with remote deposit not working ('full screen required' error) and transfers failing or the calendar menu malfunctioning after updates R3R6R9R31. CommunityAmerica Credit Union's app has a highly glitchy and unreliable mobile deposit feature .
Are there any known interface or design problems with the apps?
Credit Union 1 Alaska's app has received complaints about recent updates introducing small, light fonts, an oversized transfer button, too much white space, and a frustrating 'Load More Transactions' button that replaces auto-scrolling R15R18R19R29. CommunityAmerica Credit Union's app has some menus that load website content, but otherwise, its interface is generally liked when the app is functional .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Credit Union 1 Alaska 3/5 · US New update ruined remote deposit: Won’t let me remote deposit from my phone. Keeps saying “full screen required”
  2. [R6] Credit Union 1 Alaska 3/5 · US Making transfers: While making a transfer online, half the time the calendar menu does not work. Also it will randomly pick a date which is a month or two in advance. Simple Coding can fix this
  3. [R9] Credit Union 1 Alaska 3/5 · US Please update: The app crashes, freezes, stops transfers ever since I updated to the new iOS.
  4. [R14] Credit Union 1 Alaska 5/5 · US Love It: We just need to be able to lock our cards from the app
  5. [R11] Credit Union 1 Alaska 5/5 · US Breezy: Easy to use. Gives me the information I need to know. Member support service is reliable.
  6. [R15] Credit Union 1 Alaska 3/5 · US Recent update: The latest update is not real helpful. The font is so small and light colored making it difficult to read. Also, the load more button is too close to the bottom of the page and many times I’ve hit the last transaction on the page when intending to tap on the load more transactions button. Thus, I have to start all over again to continue loading more transactions. Just a frustrating
  7. [R17] Credit Union 1 Alaska 5/5 · US Cu1 alaska: Makes thing more convenient and easier
  8. [R18] Credit Union 1 Alaska 3/5 · US Newest Updates: I’m not a fan of some of the newest updates. Making the “Transfer” button and ledger severely oversized wasn’t a QOL thing. Biggest irritations for me are the smaller font used on your account ledger, and taking away the auto scrolling when moving down in the ledger list. You now have to push a “Load More Transactions” button to see more items, but after the additional items loa
  9. [R1] Credit Union 1 Alaska 1/5 · US Payment issues: On multiple occasions I have paid my car payment, go through the review and submit but the app will not actually take payment. Therefore giving you a false sense of security thinking you made your payment on time just to be surprised that the app never processed your payment making you late on payment.
  10. [R4] Credit Union 1 Alaska 1/5 · US Terrible: I’ve attempted the pay my loan via this app for the past 3 months. Called the bank and they informed me that it’s not working. I’m sick of this app.
  11. [R7] Credit Union 1 Alaska 1/5 · US Awful log in: What is going on with this new verify your human feature . I get it’s a safety thing. But it’s constantly reading error when I try to log in now. I am really getting sick of repeatedly trying to log in
  12. [R2] Credit Union 1 Alaska 5/5 · US CU1 has been a god send.: We have been with Cu1 now for I believe 6 or 7 years. They have helped us tremendously though out that time. And had been easy to work with.
  13. [R5] Credit Union 1 Alaska 5/5 · US Love this banks for: They have been with me through thick and thin
  14. [R26] Credit Union 1 Alaska 5/5 · US CU1: I love CU1! Great bank
  15. [R34] Credit Union 1 Alaska 5/5 · US Hospitality: It’s a very great bank and that’s why there’s a number there (1)
  16. [R12] Credit Union 1 Alaska 3/5 · US Terrible took money without notifying me.: I called them on this and they just said sorry with out even dealing with there mistake.
  17. [R47] Credit Union 1 Alaska 5/5 · US Great Service: The people are helpful and friendly. Fast service too! I love that they’re in Kotzebue!
  18. [R48] Credit Union 1 Alaska 5/5 · US Super convenient, with no hassle: Haven’t had a single issue that couldn’t be quickly resolved, easy to make mobile deposits and communication with reps are always pleasant. Thanks for being awesome!
  19. [R10] Credit Union 1 Alaska 2/5 · US Annoying: Never lets me log in even with the correct info. And when trying to rest password error codes are popping up. Just when I would try to transfer money from my own checking to saving error codes pop up and won’t let me . Always bugging out and super annoying
  20. [R13] Credit Union 1 Alaska 2/5 · US App is not convenient at times.: The app does not login automatically with my face and I have to keep putting in my password. Also it keeps having me check the box to remember this device. What’s the point of doing that when it’s not remembering. I have to keep changing the device name because you can’t reuse the previous device names.
  21. [R16] Credit Union 1 Alaska 2/5 · US Trouble with the latest update: As of February 2023, the latest update only recognizes Face ID on the new iPhone about 10% of the time.
  22. [R31] Credit Union 1 Alaska 2/5 · US App Updates are Not Great: I love CU1. You saved me after the Nuvision-pocalyse when they took over Denali. And I appreciate you trying to keep the app current and helpful. But y’all. The most recent changes are horrid. If I want to scroll through a month of past transactions, I have to “load more transactions” several times. The Transfer interface is upsetting and slow to respond. 5 stars for C
  23. [R19] Credit Union 1 Alaska 1/5 · US Font is way too big and there way too much white space.: Please provide an option to revert to the previous font size. The font size is way too big and there is way too much white/dead space. You can’t see all your accounts or active balances anymore without scrolling up and down. Definitely NOT and improvement or helpful. Please allow the end user to select font sizing or revert to previous versi
  24. [R29] Credit Union 1 Alaska 2/5 · US Latest Version is super slow: Come on guys. The app was great and worked well and you keep trying to make these “improvements”, now it’s really slow. It takes a long time to load transactions and sometimes doesn’t load them. And it only loads way less transactions at a time then it used too. Isn’t that why most people use the app? For the transactions?

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store