Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Credit Union 1 Alaska vs America First Credit Union

Credit Union 1 Alaska 4.8★ · Free to download 65
Winner America First Credit Union
America First Credit Union 4.8★ · Free to download · ⚠ stale 70

America First Credit Union has a slight edge due to its slightly higher lifetime rating and more consistent positive feedback on ease of use and navigation, despite both apps facing significant recent issues with reliability and login.

Full reviews: Credit Union 1 Alaska · America First Credit Union

Both Credit Union 1 Alaska and America First Credit Union apps are free to download and have high lifetime ratings, but recent user reviews highlight significant issues with reliability, login, and functionality for both. America First Credit Union appears to have a marginally more stable user experience overall, though both have room for improvement.

Head to head

Features tieR3R14R15R18
Credit Union 1 Alaska Users appreciate the convenience of mobile deposits and the ability to access necessary information, but some recent updates have made features like transaction history difficult to navigate with small fonts and a 'load more' button. Card locking is a requested feature.
America First Credit Union Users value convenient in-app options, card controls, and the ability to track spending and savings. However, some report issues with remote check deposits, inability to make online payments, and difficulty transferring funds within accounts.
Ease of Use edge: America First Credit UnionR8R11R15R18
Credit Union 1 Alaska Many users find the app easy to use, user-friendly, and simple to navigate, with everything readily accessible. However, recent updates have introduced issues like oversized elements, small fonts, and a frustrating 'load more transactions' button, making it less intuitive for some.
America First Credit Union Many users describe the app as easy to navigate, simple, and user-friendly, allowing them to manage financial activities effectively. Conversely, some find it difficult to navigate, outdated, and not intuitive, with some functions being out of view on smaller screens.
Reliability tieR1R3R4R6
Credit Union 1 Alaska The app frequently experiences payment processing failures, login errors, crashes, freezing, and issues with remote deposits. Recent updates have exacerbated problems, leading to slowness, non-functional features, and the app shutting down unexpectedly.
America First Credit Union Users report frequent app maintenance that makes it impossible to access banking information, persistent login issues including Face ID failures and password resets, and the app being slow or not loading transactions. Some also mention incorrect balances and card denials.
Price/Value tieR2R5R26R34
Credit Union 1 Alaska Both apps are free to download. Users generally praise the credit union itself for being helpful and supportive, indicating good value from the overall banking relationship.
America First Credit Union Both apps are free to download. Users express strong loyalty and satisfaction with America First Credit Union as a financial institution, highlighting good value and service.
Support tieR4R11R12R47
Credit Union 1 Alaska Users report reliable member support service and helpful, friendly customer service at branches. However, some experienced issues where the bank did not deal with their mistakes or app problems were not resolved by calling the bank.
America First Credit Union Users praise America First for excellent customer service in person, on the phone, and online, with staff who are helpful and happy to answer questions. Conversely, some report long hold times, calls being hung up, and customer service being unhelpful with app issues or loan problems.
Pick Credit Union 1 Alaska if

you are an existing Credit Union 1 Alaska member who values strong in-person branch service and finds the app generally easy to use despite recent update issues R8R11R47.

Pick America First Credit Union if

you are an existing America First Credit Union member who prioritizes a generally easy-to-navigate app and appreciates strong overall customer service from the credit union, even with occasional app reliability issues .

Evidence note: Both apps are free, so there is no free-vs-paid asymmetry. The evidence for both apps is strong, with a good mix of positive and negative reviews across all dimensions. Recent negative reviews for both apps heavily skew towards reliability and login issues, suggesting a decline in app performance for both.

Frequently asked

Are there known login issues with Credit Union 1 Alaska's app?
Yes, many users report significant login issues with Credit Union 1 Alaska's app, including constant errors with the 'verify your human' feature, Face ID not working, and the app not remembering devices or login information R7R10R13R16.
Does America First Credit Union's app have frequent maintenance?
Yes, America First Credit Union's app is frequently reported to undergo maintenance, which frustrates users by making the app inaccessible and preventing them from checking their bank information R67R72R76R81.
Can I make payments and transfers easily with Credit Union 1 Alaska's app?
Many users report significant problems making payments and transfers with Credit Union 1 Alaska's app, citing issues where payments don't process, the calendar menu for transfers doesn't work, or error codes prevent transactions R1R4R6R10.
Are there display issues with America First Credit Union's app on certain phones?
Yes, some users report display issues with America First Credit Union's app, particularly on iPhone SE, where many functions and buttons are out of the screen's view, making them inaccessible R78.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Credit Union 1 Alaska 3/5 · US New update ruined remote deposit: Won’t let me remote deposit from my phone. Keeps saying “full screen required”
  2. [R14] Credit Union 1 Alaska 5/5 · US Love It: We just need to be able to lock our cards from the app
  3. [R15] Credit Union 1 Alaska 3/5 · US Recent update: The latest update is not real helpful. The font is so small and light colored making it difficult to read. Also, the load more button is too close to the bottom of the page and many times I’ve hit the last transaction on the page when intending to tap on the load more transactions button. Thus, I have to start all over again to continue loading more transactions. Just a frustrating
  4. [R18] Credit Union 1 Alaska 3/5 · US Newest Updates: I’m not a fan of some of the newest updates. Making the “Transfer” button and ledger severely oversized wasn’t a QOL thing. Biggest irritations for me are the smaller font used on your account ledger, and taking away the auto scrolling when moving down in the ledger list. You now have to push a “Load More Transactions” button to see more items, but after the additional items loa
  5. [R8] Credit Union 1 Alaska 5/5 · US I like this bank a lot: I love everyone and love going to my local branch on Kodiak, Alaska, and never have a single problem with the mobile app.
  6. [R11] Credit Union 1 Alaska 5/5 · US Breezy: Easy to use. Gives me the information I need to know. Member support service is reliable.
  7. [R1] Credit Union 1 Alaska 1/5 · US Payment issues: On multiple occasions I have paid my car payment, go through the review and submit but the app will not actually take payment. Therefore giving you a false sense of security thinking you made your payment on time just to be surprised that the app never processed your payment making you late on payment.
  8. [R4] Credit Union 1 Alaska 1/5 · US Terrible: I’ve attempted the pay my loan via this app for the past 3 months. Called the bank and they informed me that it’s not working. I’m sick of this app.
  9. [R6] Credit Union 1 Alaska 3/5 · US Making transfers: While making a transfer online, half the time the calendar menu does not work. Also it will randomly pick a date which is a month or two in advance. Simple Coding can fix this
  10. [R2] Credit Union 1 Alaska 5/5 · US CU1 has been a god send.: We have been with Cu1 now for I believe 6 or 7 years. They have helped us tremendously though out that time. And had been easy to work with.
  11. [R5] Credit Union 1 Alaska 5/5 · US Love this banks for: They have been with me through thick and thin
  12. [R26] Credit Union 1 Alaska 5/5 · US CU1: I love CU1! Great bank
  13. [R34] Credit Union 1 Alaska 5/5 · US Hospitality: It’s a very great bank and that’s why there’s a number there (1)
  14. [R12] Credit Union 1 Alaska 3/5 · US Terrible took money without notifying me.: I called them on this and they just said sorry with out even dealing with there mistake.
  15. [R47] Credit Union 1 Alaska 5/5 · US Great Service: The people are helpful and friendly. Fast service too! I love that they’re in Kotzebue!
  16. [R7] Credit Union 1 Alaska 1/5 · US Awful log in: What is going on with this new verify your human feature . I get it’s a safety thing. But it’s constantly reading error when I try to log in now. I am really getting sick of repeatedly trying to log in
  17. [R10] Credit Union 1 Alaska 2/5 · US Annoying: Never lets me log in even with the correct info. And when trying to rest password error codes are popping up. Just when I would try to transfer money from my own checking to saving error codes pop up and won’t let me . Always bugging out and super annoying
  18. [R13] Credit Union 1 Alaska 2/5 · US App is not convenient at times.: The app does not login automatically with my face and I have to keep putting in my password. Also it keeps having me check the box to remember this device. What’s the point of doing that when it’s not remembering. I have to keep changing the device name because you can’t reuse the previous device names.
  19. [R16] Credit Union 1 Alaska 2/5 · US Trouble with the latest update: As of February 2023, the latest update only recognizes Face ID on the new iPhone about 10% of the time.
  20. [R67] America First Credit Union 2/5 · US Love AFCU but the maintenance has to STOP frequently!: I love the AFCU App and it’s been so amazing to use to access my bank information! However, it’s becoming so frustrating that AFCU is constantly doing maintenance on the app all the time that it’s impossible to access my bank information instead of going to browser. Please STOP with the maintenance every single week! It’s becoming so annoying!
  21. [R72] America First Credit Union 3/5 · US Never works: This app undergoes more maintenance than a methheads car
  22. [R76] America First Credit Union 2/5 · US app needs to be fixed: easy to use but for the love of god make it work, it loads and loads and loads, it will not let me log in, it won’t let me transfer money, it’s always under some kind of work. please send some kind of warning before literally turning the app off for the sake of us! it’s annoying and if it always has to have this dumb work done then i’m bound to switching banks because its ge
  23. [R81] America First Credit Union 1/5 · US App doesn’t work: Had America first for years and have never liked the way they show your balances. lately they have constant maintenance so you can’t get into your mobile banking, and have had at least two occurrences they announced they had issues with cards being denied for no reason.
  24. [R78] America First Credit Union 3/5 · US Terrible on iPhone SE: Many functions are out of the screen’s view so you can’t tap them on an iPhone SE. For example, I can’t send money with Zelle because the button is below out of view, or change the bank account because that option is out of view. I’ve never had this problem with another app.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store