Head-to-head
Billdu vs Invoice2go
Billdu
40
Winner
Invoice2go
Invoice2go
60
Invoice2go is the better choice for established businesses needing reliable payment processing and customer support, while Billdu struggles with critical bugs and unresponsive support.
Full reviews: Billdu · Invoice2go
Billdu is plagued by critical bugs like disappearing client names and lost invoices, coupled with unresponsive customer support. Invoice2go, while facing issues with payment holds and price increases, generally offers more stable core functionality and is preferred by long-term users despite recent frustrations.
Head to head
Billdu Billdu is praised for being easy to understand and use for creating invoices and estimates on the go R2. Users appreciate its organizational capabilities, including tracking deposits and sending thank you notes R2. However, recent updates have introduced significant glitches, such as client names disappearing from invoices and estimates, and the inability to attach pictures without the app crashing R1R3R4R7. Some users also find it complicated or interrupted by review requests R1.
Invoice2go Invoice2go is widely lauded for its ease of use in creating invoices and estimates, saving time for small business owners . It allows saving client information, pricing for items/tasks, and applying taxes . Some users note that the app has grown in features over time . However, some users report the app getting bugged out with updates, requiring reopening to work R79. There are also issues with photos failing to upload and the app not sending invoices from iOS .
Billdu Billdu suffers from severe reliability issues, with multiple reports of client names disappearing from invoices and estimates, even after being saved or sent R1R3R7. Users have also experienced estimates disappearing entirely R4R7, invoices being lost R13, and the app crashing R1R4. Some describe the app as slow and glitchy .
Invoice2go Invoice2go users report occasional bugs and glitches, especially after updates, which can cause the app to freeze or require reopening R79. Some users have experienced issues with the app not sending invoices or duplicating invoices and losing data . However, many long-term users attest to its general reliability over several years . A critical concern for some is the app deleting entire projects or estimates .
Billdu Billdu is considered pricey by some users, with complaints about the cost for limited client numbers R6R15R27. Prices reportedly jumped to nearly $30 a month, and features previously included were moved to separate paid apps R22. Some feel it's a 'money hole' due to additional charges for more contacts . A user who paid £99.99 for a subscription lost all data after changing phones .
Invoice2go Invoice2go is frequently criticized for being expensive, with price increases over time R72R79R97. Users who bought a lifetime premium subscription years ago were forced into yearly subscriptions . The tiered pricing structure is also a point of contention, with one user paying £8 per month for only 5 invoices, and the next tier being £30 R75. Some feel it's a 'high priced trap' or a 'rip off' .
Billdu Billdu's customer support is a major pain point. Users report chat support crashing the app R1, no way to contact support R13R18R19, and support links doing nothing R19. Support is described as horrendous, slow, and difficult to reach, often involving AI bots that disconnect without warning R22R43. Some users have been told to reinstall the app to fix issues, which didn't work .
Invoice2go Invoice2go's customer support is widely criticized as poor or non-existent. Users report being unable to get a hold of anyone R64, receiving no responses to complaints , and support only being available via email with slow response times . Several users had their accounts closed without explanation or prior notice, losing access to funds and data, with support providing no help or clear reasons R61R70. Some describe it as a 'scam' due to billing issues after cancellation and lack of support .
Billdu Billdu reviews do not extensively cover payment processing, but one user mentioned being unable to send invoices and thus unable to collect payments R43. Another user noted that marking an invoice as paid deletes client information R57.
Invoice2go Invoice2go has significant issues with payment processing. Users report instant payouts being put on hold for days for security review , accounts being closed without explanation, leading to lost pending funds R61R70R82. There are complaints about monthly payout limits (e.g., $50,000 for a business invoicing $15,000 per installation), causing funds to be held back R73. Some users also report money being pulled from their checking accounts without warning R64.
Pick Billdu if
you need a very simple, on-the-go invoicing tool and are willing to tolerate significant bugs and poor customer support, especially if you are a new user not yet affected by the recent issues R2.
Pick Invoice2go if
you need an invoicing app with a generally stable core for creating estimates and invoices, and you are prepared to navigate potential issues with payment processing limits and unresponsive customer support .
Evidence note: Both apps have a high lifetime rating, but recent reviews for Billdu are heavily skewed negative, highlighting critical bugs and support failures. Invoice2go also has recent negative reviews, particularly around payment processing and support, but its core invoicing functionality is still praised by many long-term users.
Frequently asked
Does Billdu have good customer support?
Are there known bugs with Billdu?
Does Invoice2go have issues with payment processing?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] Billdu Disappearing names: My invoices are losing customer names and costing me money and time . When I tried to get customer service assistance the chat keeps crashing the app . Will be looking into alternative options moving forward. Keeps asking for a review when I'm in the middle of invoicing. After my subscription is up I'd rather do it by hand .
- [R2] Billdu K&B Floors and more: I absolutely love this app. It keeps everything so organized. From deposits to sending thank you notes for there payments. It is like having a secretary .
- [R3] Billdu Names on invoices keep disappearing: Names on invoices keep disappearing
- [R4] Billdu App does not allow to Attach pictures: When I attach saved pictures to Estimate the App closes the Estimate and entire Estimate disappears/ get lost , can’t find it / Have to restart from the beginning. Sucks
- [R7] Billdu Glitches: Will not save client names,looses estimates.
- [R6] Billdu Great app, but little pricey: I like the app but it is a bit expensive and has some minor issues, but makes onsite billing easy.
- [R15] Billdu Pequeñas deficiencias: Por veces no me carga el link de la app cuando tengo que enviarlos por correo oh mensaje de texto y dan muy pocos clientes por la suscripción
- [R22] Billdu Save your money: I was a subscriber since 2019 and loved it for the first couple of years, but around 2025 things started going downhill. Like any company, they got super greedy, prices jumped to nearly $30 a month, features that used to be included were pulled out and turned into separate paid apps, and the value just wasn’t there anymore. On top of that, customer support became painfully slow, i
- [R27] Billdu Greedy: I’ve had this app for a while now only lets you have 30 clients a year, for over £100 a year😠 won’t be with them next year.
- [R13] Billdu I lost all my invoices!: Apparently, the app crashed and I’ve lost all my invoices and payments due. There’s no customer service so I’m stuck having to figure out who owes what and how much income is come in?
- [R18] Billdu Glitches: Great app. I get everything done from my phone. Saves me time and money. I’ve had issues with client names being deleted while making changes to their quote. It seems very difficult to find any way to contact or talk to someone about my issues. I am able to manually go in and add their name every time I make a change so no data loss but it is frustrating since I have so much info in this
- [R19] Billdu No support: I can’t contact support, I click on support and it does nothing. Every time I send an estimate or an invoice it deletes the contact information from the document and then I need to edit the document to add the contact information back. This has been going on for months and none of the updates have done anything to even give me the ability to contact support about this. Fix it and I wil
- [R43] Billdu Was great until you need help no one answers: I have been using this as a premium subscription for a while now I cannot send invoices so I cannot collect payments either and there is no one to help you minus a AI bot. This isn’t acceptable I have been suing this for years now I will have to find another company
- [R57] Billdu Ongoing for two month Still broken !: After several updates there is still a huge problem which requires immediate attention! Marking an invoice as paid completely deletes all the clients information from the list and document. I now have over two months of invoices I don’t dare mark as paid because of this issue. I’m a paid user and seriously considering not renewing my subscription. This
- [R61] Invoice2go Closed my account with explanation: Getting any information from them in regards to Payments will be impossible. They had me wait for 2 days stating my payment will be available then without notice they closed my account with no specific reason. The worst invoice company ever!
- [R64] Invoice2go Terrible: They will pull money right out of your checking account without warning. Be careful there are better apps out there such as quickbooks. They do not have good customer service either and you cannot get a hold of them. One transaction was $375 and another transaction was $3500 gone. Scammy tech company and I am very disappointed with them and the company Bill. Garbage
- [R70] Invoice2go Disabled my account for no reason and lost me 1.5 grand: I attempted to use this app to invoice a customer who bought expensive camera equipment from me. After the deal was made I got an email of a “random audit” on my account. Despite responding to audit correctly they deactivated my account and all pending funds were refunded. This customer has not responded to me and I have no way to get the mo
- [R73] Invoice2go No support for growth: As a generator installation company, we have used Invoice2go for over a year and have grown significantly during that time. While the platform itself has been helpful, we have encountered a major issue with payment processing limits. Our business regularly invoices approximately $15,000 per generator installation, yet our monthly payout limit remains capped at $50,000. This
- [R82] Invoice2go SCAMMERS !!!: They are holding almost $1000 of my money. Logged me out and o can’t get back into the app. They emailed me saying random audit. I emailed them everything they asked for and never received a reply please please please don’t download
- [R72] Invoice2go Update: Nice app just a little pricey, but would be nice if you could take note and make phone calls from each customer profile while recording all communication for customers
- [R75] Invoice2go Overpriced: Not really happy I have paid for the subscription of £8 per month and it will only allow me to send 5 invoices 😅. The next tier is £30 bit of a joke. Apart from that the app is good enough
- [R79] Invoice2go Do not like: I had this app for about a year ! And it went up on the prices since I had it . It’s always freezing up making me redo an invoice. It’s becoming an issue with glitches . I’m about to cancel !
- [R97] Invoice2go They got greedy.: I used this service since 2016 and will never recommend them after the way they treated loyal customers. They just kept going up on their prices and lowering features for forced you to open a bank account with some random bank. Anything else is better than this
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store