Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Wright-Patt CU Mobile Banking vs Chase Mobile®

Wright-Patt CU Mobile Banking 4.8★ · Free to download 60
Winner Chase Mobile®
Chase Mobile® 4.8★ · Free to download 85

Chase Mobile® is the stronger banking app due to its generally reliable performance and comprehensive features, while Wright-Patt CU Mobile Banking suffers from frequent bugs and frustrating user experience issues.

Full reviews: Wright-Patt CU Mobile Banking · Chase Mobile®

Chase Mobile® offers a more consistent and feature-rich experience, with users appreciating its ease of use and broad functionality. Wright-Patt CU Mobile Banking, despite some positive feedback, is plagued by recent updates that have introduced numerous bugs, slow performance, and frustrating interface changes.

Head to head

Features and Functionality edge: Chase Mobile®R6R14R16R18
Wright-Patt CU Mobile Banking Wright-Patt CU Mobile Banking users appreciate features like budgeting tools and easy virtual transactions R14. However, recent updates have removed or complicated access to key features, such as credit card information, quick balance widgets, and the bill pay calendar R16R18. Some users also report issues with applying for loans and managing external accounts R6.
Chase Mobile® Chase Mobile® is praised for its comprehensive features, including easy money transfers, mobile deposits, Zelle integration, and customizable home pages . However, some users report issues with specific features like 'Pay in 4' disappearing, clunky Ultimate Rewards redemption, and difficulties with travel search options R67. There are also complaints about the inability to cancel auto payments easily and poor money management tools .
Ease of Use edge: Chase Mobile®R9R11R14R17
Wright-Patt CU Mobile Banking Many Wright-Patt CU Mobile Banking users find the app easy to use and navigate R11R14R17. However, recent updates have made the app less user-friendly, with complaints about the new layout, difficulty finding information, and issues with logging in R9.
Chase Mobile® Chase Mobile® is frequently described as easy to use, intuitive, and convenient for managing accounts . Users appreciate quick access with biometrics . Some users, however, find it not very user-friendly, with issues like forced updates, font size changes, and difficulty finding specific services R64.
Reliability and Performance edge: Chase Mobile®R1R10R12R15
Wright-Patt CU Mobile Banking Wright-Patt CU Mobile Banking users report significant issues with reliability and performance. Complaints include the app being slow, accounts not updating quickly enough, incorrect balances, frequent glitches, and crashing R1R10R15R16. Check deposits are inconsistent, and external transfers are slow R12.
Chase Mobile® Chase Mobile® generally performs well, with users stating it has never given them problems and is secure . However, some users experience issues with features not working, such as autopay failures, Zelle verification problems, and external account linking difficulties R73. There are also reports of the app being laggy, logging users out, and Face ID not working consistently .
Customer Support tieR38R40R67R73
Wright-Patt CU Mobile Banking Wright-Patt CU Mobile Banking reviews do not frequently mention direct customer support experiences related to the app, though one user noted calling customer service for clarity on credit card changes R40. Another mentioned calling to fix issues that had been ongoing for months R38.
Chase Mobile® Chase Mobile® users report mixed experiences with customer service. Some find the online chat with AI bots unhelpful R73, and others describe customer service as useless or horrible, especially when dealing with issues like Zelle verification or 'Pay in 4' problems R67. A common request is for live chat with human agents .
Price/Value tieR33R37R47R49
Wright-Patt CU Mobile Banking Both apps are free to download. Wright-Patt CU Mobile Banking users praise the credit union itself, often citing long-term satisfaction and excellent service, which implies good value R33R37R47R49.
Chase Mobile® Both apps are free to download. Chase Mobile® users sometimes complain about high annual fees for certain cards and predatory overdraft fees . Some feel the app doesn't offer good benefits . However, many users express satisfaction with Chase as a bank .
Pick Wright-Patt CU Mobile Banking if

You are a long-time member of Wright-Patt Credit Union and are willing to tolerate current app issues for the overall banking relationship R33R47.

Pick Chase Mobile® if

You need a banking app with generally reliable performance, a wide range of features, and a more consistent user experience, even with some minor frustrations .

Evidence note: Wright-Patt CU Mobile Banking has a significant number of recent negative reviews, many citing issues introduced by recent updates, which contrasts with its higher lifetime rating. Chase Mobile® has a much larger user base and a broader range of feedback, but its overall sentiment regarding app functionality is more positive.

Frequently asked

Are there common complaints about recent updates for Wright-Patt CU Mobile Banking?
Yes, many users of Wright-Patt CU Mobile Banking complain about recent updates, citing issues like slow performance, incorrect balances, glitches, removal of features like widgets and the bill pay calendar, and a less user-friendly layout R1R9R10R16.
Does Chase Mobile® have issues with older phones or operating systems?
Yes, Chase Mobile® has received complaints from users with older phones who are being forced to update their app, making it inaccessible for them unless they purchase a new device R64R95.
Do either of these apps frequently ask for reviews?
Wright-Patt CU Mobile Banking is heavily criticized for constantly prompting users to leave a review every time they log in, which many find overbearing and annoying R2R3R4R7.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R6] Wright-Patt CU Mobile Banking 3/5 · US Used to be great: After the most recent overhaul, I have an outside account that whenever I click it on the app or online on my laptop, takes me to the budget section. It doesn’t allow me to update passwords for that particular imported account. I’ve tried to remove the outside account. Neither the app nor the online portal will allow me to do this. Prior to the overhaul, I could go in and change
  2. [R14] Wright-Patt CU Mobile Banking 5/5 · US Outstanding!!: I engage with several financial institutions, and Wright-Patt excels in every facet- their app is no exception!! It’s easy to use, clear, and makes virtual transactions a breeze. Sending money to others has never been easier. Love love love!!
  3. [R16] Wright-Patt CU Mobile Banking 1/5 · US Credit Cards: All of the changes made to the credit card account are not for the consumer. We used to be able to make payments and see our balances go down instantly similar to how we can with loans. This has been the biggest drawback of all the changes. The app also glitches a lot which it never used to do. You have to select a button multiple times and it’s almost like it doesn’t register it.
  4. [R18] Wright-Patt CU Mobile Banking 3/5 · US Catch Up: Agree with others being bummed about widgets not working with the latest iOS… I knew it’d be a slower fix than other bigger companies, but it’s been months now and still no mention of a planned update to get up to speed…?
  5. [R9] Wright-Patt CU Mobile Banking 3/5 · US Hate the update: The update is terrible and you should go back to how it was before. Don’t fix what’s not broken.
  6. [R11] Wright-Patt CU Mobile Banking 5/5 · US Love it: Easy to use
  7. [R17] Wright-Patt CU Mobile Banking 5/5 · US Awesome: Great app, easy to use
  8. [R1] Wright-Patt CU Mobile Banking 1/5 · US My WP App review: This app is not good. It’s slow and the credit card balances or payments are not updated fast enough. Some accounts do not show the correct remaining balance. It used to be better before. Now it’s trash.
  9. [R10] Wright-Patt CU Mobile Banking 1/5 · US Worse banking app imaginable: There is never a working current version of this app it is constantly either under development or not working if your someone who needs to consistently be aware of your bank funds use another bank until they get a working app
  10. [R12] Wright-Patt CU Mobile Banking 3/5 · US Great Credit Union: We like the Credit Union, the issue is the app is very inconsistent with making check deposits.
  11. [R15] Wright-Patt CU Mobile Banking 3/5 · US Glitchy on iPad: I’ve had too many instances of receiving error messages, e.g., unable to provide a new password due to technical problems, when using my iPad. Unfortunately for my interface with WPCU, I use my iPad 95% of the time to conduct my business.
  12. [R38] Wright-Patt CU Mobile Banking 1/5 · US Issues with online portal!!: Its annoying!!!! The online needs checked daily and update there app for payments going straight through. I paid my credit card just 10 mins again and its still saying i owe anither 20!!! 😡😡😡😡😡 i keep calling them to fix it but the still havent fixed it!!! After 6 months this has been going on. My pacients are going thin!!!
  13. [R40] Wright-Patt CU Mobile Banking 1/5 · US Credit Card Changover: The credit card change over has not been a smooth or a user friendly feature. I ended up paying my entire balance due by one day late (due on Thanksgiving) and now the new month does not reflect what is due for that month. Had to call the customer service to get clarity. It was clear as mud after the phone call. Bottom line, the new credit card system is not user friendly :
  14. [R67] Chase Mobile® 1/5 · US 4 pay: Took my chase pay in 4 away a year ago never gave it back . I meet every standard to have chase pay in 4 . Also been a customer of chase for over 15 years when I call to get the pay in 4 back they have no answers
  15. [R73] Chase Mobile® 2/5 · US Sucks: Features don’t really work. Especially with autopay, I’ve had it enabled for months yet none of my payments have been automatically taken out therefore accruing interest and late fees. You can’t get quick online chat help because of stupid AI or bot responses that don’t get you anywhere. APYs suck as well
  16. [R33] Wright-Patt CU Mobile Banking 5/5 · US Best Credit Union: I’ve been with this credit union for over 30 years and can’t fathom ever not banking with them.
  17. [R37] Wright-Patt CU Mobile Banking 5/5 · US My review: Best bank in Dayton in my opinion
  18. [R47] Wright-Patt CU Mobile Banking 5/5 · US There when you need them!: Been a member for over 40 years. Best financial institution ever.
  19. [R49] Wright-Patt CU Mobile Banking 5/5 · US Bank: This bank is incredible
  20. [R64] Chase Mobile® 1/5 · US Forced Update 😡: They deserve ZERO stars. Chase is forcing customers with older phones to “update” their APP and not providing basic service to customers who may fall below a socio-economic threshold. Also, some people like their older phones, and should not be forced to buy a new phone just to get access to their account.
  21. [R95] Chase Mobile® 1/5 · US SO WACK: I can’t use the app now because of updates??!! Really??? Thanks alot!!! Now I can’t get into my accounts!!! So I have to buy a new phone to use my account 👎
  22. [R2] Wright-Patt CU Mobile Banking 5/5 · US Good: App is good. Wish it would stop asking me every time I log in to give a review.
  23. [R3] Wright-Patt CU Mobile Banking 3/5 · US Like the app: Can we stop asking when we log in. I like the app’
  24. [R4] Wright-Patt CU Mobile Banking 1/5 · US Asking for rate too many times: The mobile app is good and works fine. However, every time I log into it, the app prompts me to leave a rate and a review. It becomes overbearing at times
  25. [R7] Wright-Patt CU Mobile Banking 1/5 · US Don’t need to ask for a review every time someone logs in.: .

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store