Wright-Patt CU Mobile Banking

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R6] 5/5 · US Love it: Easy to use
2. [R7] 5/5 · US Outstanding!!: I engage with several financial institutions, and Wright-Patt excels in every facet- their app is no exception!! It’s easy to use, clear, and makes virtual transactions a breeze. Sending money to others has never been easier. Love love love!!
3. [R8] 5/5 · US Awesome: Great app, easy to use
4. [R10] 5/5 · US Love the app: It’s so easy to use. My card was hacked and the fraud process was easy and quick and my money was returned
5. [R24] 5/5 · US Helpful financial tools: We’ve been members since 2009 - way before there was an app but we’ve definitely found the app very useful. We especially appreciate and take advantage of the tools used to budget and track expenses. WPCU helps make all things financial much easier for us and we highly recommend this credit union and the app.
6. [R16] 5/5 · US Best Credit Union: I’ve been with this credit union for over 30 years and can’t fathom ever not banking with them.
7. [R20] 5/5 · US My review: Best bank in Dayton in my opinion
8. [R25] 5/5 · US There when you need them!: Been a member for over 40 years. Best financial institution ever.
9. [R28] 5/5 · US Bank: This bank is incredible
10. [R113] 5/5 · US Very good: I've been using this app for a long time now and I have never had any complaints. It gives you all the information about your accounts and you can even add cash back offers to your card.
11. [R2] 1/5 · US Asking for rate too many times: The mobile app is good and works fine. However, every time I log into it, the app prompts me to leave a rate and a review. It becomes overbearing at times
12. [R3] 5/5 · US Good: App is good. Wish it would stop asking me every time I log in to give a review.
13. [R9] 1/5 · US Don’t need to ask for a review every time someone logs in.: .
14. [R18] 1/5 · US Quit begging for reviews: The app is fantastic and always has been. Whoever designed every action to prompt a request to review the app should be fired. It is by far the most annoying feature in the software release.
15. [R1] 1/5 · US My WP App review: This app is not good. It’s slow and the credit card balances or payments are not updated fast enough. Some accounts do not show the correct remaining balance. It used to be better before. Now it’s trash.
16. [R19] 1/5 · US Credit Cards: All of the changes made to the credit card account are not for the consumer. We used to be able to make payments and see our balances go down instantly similar to how we can with loans. This has been the biggest drawback of all the changes. The app also glitches a lot which it never used to do. You have to select a button multiple times and it’s almost like it doesn’t register it.
17. [R30] 3/5 · US Used to be great: After the most recent overhaul, I have an outside account that whenever I click it on the app or online on my laptop, takes me to the budget section. It doesn’t allow me to update passwords for that particular imported account. I’ve tried to remove the outside account. Neither the app nor the online portal will allow me to do this. Prior to the overhaul, I could go in and change
18. [R36] 1/5 · US Will not use this credit card until I can find the interest rate: Update: The developer response was worthless. I made it clear that my card has a zero balance. Thus, I don’t receive statements. Hence, I can’t easily check what the interest rate is before deciding to use. So I will not be using this credit card until they allow us to see the interest rates again (WITH a zero balance while NOT rece
19. [R14] 1/5 · US Worse banking app imaginable: There is never a working current version of this app it is constantly either under development or not working if your someone who needs to consistently be aware of your bank funds use another bank until they get a working app
20. [R27] 1/5 · US Bugs: I can navigate app I don’t get back to the account screen after making a transfer. I’m trying to apply for a loan when I opened the documents to read them. I can’t get back without canceling the entire application.
21. [R66] 2/5 · US Mobile Check Deposit is broken: Latest update broke mobile check deposit. App freezes when trying to access camera. Reinstalling app does not fix issue.
22. [R69] 1/5 · US Mobile Check Deposit is Terrible!: Not only have I had the app not be able to take a pic of the check properly, now my daughter is having issues and had a paycheck declined! She is 2 hours away so she will probably need to move her account which also makes me question closing my accounts. They could have just called the bank to verify but nope they declined it.
23. [R82] 3/5 · US Great Credit Union: We like the Credit Union, the issue is the app is very inconsistent with making check deposits.
24. [R100] 1/5 · US Cant Deposit Checks.: This app is out dated and now has repeated issues scanning checks. It gives and “invalid MICR number” on multiple devices and checks. I have uninstalled the app and reinstalled multiple times as well. Fix your app. Edit: I reached out to customer support and they said to just “cache the check at an ATM.” Still having this issue. Edit 2: Based on their customer service and be
25. [R49] 1/5 · US Can’t unlock my card to use it: On the app under card management I have my card locked. I keep it locked until I need to use it for security reasons but now all of a sudden I can’t use it and my bills are due. Is Wright Patt gonna pay my late fees while I figure out how to unlock my card or wait for a new card to be issued.
26. [R57] 1/5 · US Lock unlock: I’m getting so sick of having problems unlocking my card I lock and unlock it for my safety I lock it when I’m not using my card but lately Iv been having trouble trying to unlock it when I need to this bug needs to be fixed asap it takes 5 seconds to lock the card but yal wanna take 50 million years to turn the dm thing back on switching banks soon
27. [R107] 5/5 · US Good bank, bad app: The card lock/unlock feature is trash. Every time I lock my card I cannot unlock it for days. if you are going to lock your card better be sure it is actually lost or you are in trouble
28. [R111] 3/5 · US Catch Up: Agree with others being bummed about widgets not working with the latest iOS… I knew it’d be a slower fix than other bigger companies, but it’s been months now and still no mention of a planned update to get up to speed…?
29. [R130] 3/5 · US Widget disappeared: I love this app, it’s great and easy to use. My biggest problem recently is the removal of the quick balance widget. I loved this feature on iPhone because it allowed me to quickly view my account balances without actually having to open the app and log in. Please bring it back!!!!
30. [R51] 1/5 · US Junk: Always down for maintenance. Hard to find what you need. Switched banks just because of the junk app.
31. [R58] 5/5 · US App: The website is constantly down for maintenance. Super inconvenient when I needed to log in and transfer funds. The update is not user friendly either
32. [R72] 1/5 · US Always down: The amount of times the app is down for maintenance makes me want to switch banks.
33. [R55] 1/5 · US New App 👎: Every time I try to log in it says unauthorized attempt, I have reset my password, deleted the app, created a new access and I can only access online not via app. So frustrating
34. [R202] 3/5 · US Doesn’t save login: I have had this app for less than a year, and use it almost every week to see have much my debit card has. But when I go into the app it doesn’t save my login, so I always have to re login and it’s quite annoying!!
35. [R39] 5/5 · US Awesome app: This app is awesome sauce but my only gripe is I can’t connect my Zelle in order to use it because this is my only bank account. Wright-Patt needs to up their game in that regard. Other than that, this app makes a lot of transactions and life in general easier.
36. [R53] 1/5 · US Mobile issues: When scheduling a payment there is no place to input the date for the transaction. It is immediate.
37. [R74] 1/5 · US Unable to pay bills again: Logged into pay bills and again unable to. Pay button populates, but the area for amount and date does not.
38. [R138] 3/5 · US Bring back calendar: I don’t know why they took away the calendar on bill pay.
39. [R50] 1/5 · US Slow Settlements: Settlement times for external transfers are a joke. It’s the 21st century.
40. [R75] 1/5 · US Terrible bank: Need your paycheck…you’ll get it eventually. Do NOT use them if you’re on a timeline and need to pay bills at specific times. My paycheck deposit is the MOST inconsistent I have EVER seen when it comes to deposits. Yet everyone else at work has their money, I’m here waiting AGAIN for who knows how long for the bank to do its job.
41. [R83] 1/5 · US Need to improve your mobile banking. It is trash. Got me waiting on my check normally it’s deposited: It’s trash
42. [R45] 1/5 · US New app lay out: Do not like the new app layout. It takes longer to load and looks more generic.
43. [R64] 3/5 · US Hate the update: The update is terrible and you should go back to how it was before. Don’t fix what’s not broken.
44. [R65] 1/5 · US The latest downgrade is horrible!!: They call them upgrades but they’re awful!! The latest downgrade makes everything huge!! Even a blind person could see the writing in this latest patch!! Stop “fixing” what is not broken!!
45. [R99] 1/5 · US Changes: Hard to use. Longer to see changes in the app making it impossible to see when things are updated and payed off. The app used to be easier to handle. They say changes made are able to be used at ATM which not only makes it more inconvenient but the transactions always end up with waiting in line needing service at the desk anyway. I’ve seen tons of reviews saying the same things so, i kno
46. [R73] 5/5 · US Face ID: It's not working!
47. [R151] 3/5 · US Touch ID Not Working on iPad: I set up Touch ID but the app forgets the settings and will only let me login with password. Once I have logged into the app, I go to the settings and switch Touch ID on but app still forgets the setting. I looked thru the comments and I didn’t see anyone else with this problem. I have the app on my phone and it works fine.
48. [R43] 2/5 · US Still lacking.: Years later, and the WPCU app is still just “meh.” There are many other banking apps I like more. For my most recent login, I logged in to deposit a check, something I do regularly. All of a sudden, the app says it no longer has permissions to the camera and to allow it in the app settings. Then you go to the app settings, and camera access settings aren’t even available. Seriously
49. [R41] 1/5 · US Update is trash: The has been terrible for atleast 6 months as a member of 5 years and have had the app and kept up to date its progressively gotten worse. At times the accounts take 6 hours to update balances and alerts are about useless bc they take equally as long. Sign in trouble and transferring issues. The app needs taken down for a week so you guys can actually fix it. Extremely disappointe
50. [R42] 1/5 · US CHANGE IT BACK: For the love of god why did you change the credit card center? Reading my transactions is a nightmare. Change it back!
51. [R46] 1/5 · US Issues with online portal!!: Its annoying!!!! The online needs checked daily and update there app for payments going straight through. I paid my credit card just 10 mins again and its still saying i owe anither 20!!! 😡😡😡😡😡 i keep calling them to fix it but the still havent fixed it!!! After 6 months this has been going on. My pacients are going thin!!!